cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Agung Edi Rustanto
Contact Email
agungedirustanto75@gmail.com
Phone
-
Journal Mail Official
uppm.poltek@gmail.com
Editorial Address
-
Location
Kota adm. jakarta pusat,
Dki jakarta
INDONESIA
JURNAL LENTERA BISNIS
Published by Politeknik LP3I Jakarta
ISSN : 22529993     EISSN : 2598618X     DOI : -
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Lentera Bisnis (ISSN 2252-9993, e-ISSN 2598-618X) ini merupakan jurnal ilmiah berkala yang terbit berdasarkan kaidah jurnal ilmiah ditujukan untuk mempublikasikan karya ilmiah hasil penelitian, pengembangan dan studi pustaka di bidang ilmu administrasi bisnis meliputi peminatan ilmu bisnis.
Arjuna Subject : -
Articles 719 Documents
 68   69   70   71   72 
KUALITAS MEDIS, LAYANAN DAN HARGA: PENENTU LOYALITAS WISATAWAN MEDIS INDONESIA KE MALAYSIA Cahaya, Wirandry Baja; Fahlevi, Renza; Sinambela, Fitriana Aidnilla
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2006

Abstract

This study aims to analyze the influence of medical quality, service quality, and price fairness on satisfaction and their impact on loyalty of Indonesian patients undergoing medical tourism in Malaysia. This study used a quantitative approach with a survey method, where data were collected through structured questionnaires from 200 respondents who had received medical services at several leading hospitals in Malaysia. The data analysis technique was carried out using Structural Equation Modeling based on Partial Least Squares (SEM-PLS) to test the relationship between the study variables. The results showed that medical quality and service quality had a positive and significant effect on patient satisfaction, confirming the importance of diagnostic accuracy, treatment effectiveness, and the professionalism of medical and non-medical personnel in shaping the experience of cross-border medical tourism. In contrast, price fairness did not have a significant effect on satisfaction, indicating that Indonesian patients prioritize clinical outcomes and service quality over price considerations. Furthermore, patient satisfaction was shown to have a very strong and significant influence on loyalty, which was reflected in the intention to return and authorize medical services in Malaysia. These findings provide theoretical and practical support for the development of medical tourism policies, particularly in efforts to strengthen the competitiveness of domestic healthcare services in Indonesia.
PENGARUH HARGA, CITRA MEREK, DAN KEPERCAYAAN KONSUMEN TERHADAP LOYALITAS PELANGGAN KOPI KENANGAN Rosita, Rahmi; Darlin, Evalina
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2008

Abstract

The research aims to reveal and analyze influence of price perceptioan, brand image and trust on customer loyalty to memorable coffee products. This research method uses data obtained from questionnairres, analyze using descriptive statistical methods. Descriptive analysis is used to describe the caracteristics of respondents and the tendencies of answers to each variable. Using quantitative statistical methods and SPSS tools. Respondents totaled 100 respondents, using incidental sampling technique. The research results show that the influence of priceperception is not significant, but brand image and consumer trust are significant.
ANALISA PERILAKU KONSUMSI AIR MINUM DAN KEPEDULIAN TERHADAP KEBERLANJUTAN PADA MAHASISWA UNIVERSITAS SWASTA STRATA 1 DI KABUPATEN TANGERANG Andrian, Andrian; Bawono, Gasza Ariatedya; Mujaddid, Nugraha Labib; Rafsanjhani, Muhammad Akbar; Simatupang, Parhimpunan
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2009

Abstract

Single-use bottled water consumption remains high among students despite health risks. This  study  aims  to  analyze  the  determinants  of  drinking  water  consumption behaviour among private university students in South Tangerang, focusing on knowledge, convenience, risk perception, social norms, and behavioral control. Employing a quantitative explanatory approach, data were collected from 183 students via online questionnaires and analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS) using SmartPLS software. The results indicate that Environmental Knowledge has a significant negative effect, while Convenience has a significant positive effect and serves as the dominant factor. Risk Perception regarding alternative water sources also contributes to high bottled water consumption. However, Social Norms did not show a significant effect, whereas   Infrastructure   demonstrated   a   significant   negative   effect   on   consumption behaviour. It is concluded that high plastic consumption is driven by low-risk literacy and a high demand for practicality. Campus interventions must focus on massive health education and providing Water Refill Stations that compete with the convenience of bottled water.
KESEDIAAN MEMBAYAR WORKSHOP KELAS SENI DI KOMUNITAS PERKOTAAN BESAR DI INDONESIA Widyaningrum, Tri; Fortunia, Evelyn Erlina; Widianto, Dimas Radityo; Nugroho, Ariq Kamil; Simatupang, Parhimpunan
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2011

Abstract

The increasing popularity of creative and experiential activities within Indonesia's urban centers has generated a marked public interest in art education. Nevertheless, there is an absence of empirical data regarding the determinants of consumers' willingness to pay for these services. This research employs a mixed-methods approach, commencing with a qualitative phase. This phase seeks to examine consumer motivations, their perception of value, and their expectations regarding the pricing of art classes. The creation of quantitative instruments for the subsequent validation phase is informed by data from interviews and open-ended survey responses. This study investigates three primary factors influencing willingness to pay (WTP): individual characteristics (including previous workshop attendance, employment status, monthly income, and age), perceptions related to the workshop (specifically, duration, instructor quality, and provider reputation), and price-value evaluations (comprising perceived value relative to cost and additional benefits). The quantitative phase assesses the robustness and significance of these connections. It emphasizes consumers' highest willingness to pay, their perceptions of the fairness of base prices, and their readiness to pay for additional benefits. This study provides a comprehensive analysis of customer behavior in the art workshop industry through the integration of qualitative insights and quantitative validation. The results give significant insights for service providers aiming to formulate pricing strategies, improve service quality, and align their value propositions with the preferences of urban consumers in Indonesia.
DETERMINAN KEPUASAN KONSUMEN PADA RAHMA KEDAI DAN RESTO TAWANGMANGU Djong, Alexander Mario Retto; Sapeibu, Riza Maria
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2012

Abstract

A quantitative approach was used in this study to examine how service quality, food quality, location, and product price impact consumer satisfaction at Rahma Kedai and Resto Tawangmangu. Samples were taken based on specific criteria (purposive sampling). The Hair formula is used to obtain a sample size of 200 respondents. Data collection was carried out by distributing questionnaires to customers of Rahma Kedai and Resto Tawangmangu. The data was processed using SPSS Version 22 and Microsoft Excel. The data analysis methods used were Instrument Test, Classical Assumptions, and Hypothesis Testing. The statistical results indicate that service quality, food quality, location, and product price can positively and significantly influence consumer satisfaction, both partially and simultaneously. The independent variable has a strong impact on the dependent variable, as indicated by a determination coefficient value of 85.6%. Based on these findings, it is recommended that the owners of Rahma Kedai and Resto Tawangmangu continue to improve food and service quality, optimize the strategic location factor, and set competitive prices to maintain their competitive edge in the restaurant industry.
PENGARUH GAYA KEPEMIMPINAN, MODERNISASI SISTEM PERPAJAKAN, DAN BUDAYA ORGANISASI TERHADAP PENINGKATAN KINERJA PEGAWAI PADA KPP MADYA SURABAYA Jonathan, Okky Varianda; Purwanto, Purwanto; Rahayu, Sri
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2013

Abstract

Digital transformation and increasing demands for public accountability have positioned employee performance as a strategic factor in public sector organizations, particularly within tax administration institutions. This study aims to analyze the effects of leadership style, tax system modernization, and organizational culture on employee performance at the Surabaya Medium Tax Office, both partially and simultaneously. This research employs a quantitative approach with a causal associative design. The research population consists of all 124 employees of the Surabaya Medium Tax Office, with a census method applied as the sampling technique. Data were collected through structured questionnaires and analyzed using multiple linear regression with the assistance of SPSS software. The results indicate that leadership style, tax system modernization, and organizational culture each have a positive and significant effect on employee performance. Furthermore, the three variables simultaneously exert a significant influence on employee performance, with the model demonstrating a high explanatory power. These findings emphasize that improving employee performance in tax administration institutions cannot be achieved through partial efforts alone, but rather requires synergy between effective leadership, a digitally enabled tax system, and an adaptive organizational culture. This study is expected to provide practical implications for human resource development policies and digital transformation strategies within the Directorate General of Taxes.
PENGARUH KUALITAS SUMBER DAYA MANUSIA, LINGKUNGAN KERJA DAN PENEMPATAN KERJA TERHADAP EFEKTIVITAS KERJA PEGAWAI KPP MADYA DUA JAKARTA SELATAN II Perdana, Dicky Arisandi; Purwanto, Purwanto; Rahayu, Sri
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2014

Abstract

This study aims to analyze the effects of human resource quality, work environment, and job placement on employee work effectiveness at KPP Madya Dua Jakarta Selatan II, both partially and simultaneously. This research employs a quantitative approach with a causal associative design. The population consists of all 134 employees of KPP Madya Dua Jakarta Selatan II, and a census method is used as the sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression with SPSS software. The results indicate that human resource quality, work environment, and job placement each have a positive and significant effect on employee work effectiveness. Job placement is identified as the most dominant factor influencing work effectiveness. Simultaneously, the three independent variables significantly affect employee work effectiveness, with a coefficient of determination of 78.0%, indicating that most of the variation in employee work effectiveness is explained by the research model. These findings suggest that improving employee work effectiveness requires not only enhancing individual competencies but also creating a supportive work environment and implementing appropriate job placement policies. The results are expected to provide practical insights for public sector organizations in developing more effective and integrated human resource management strategies.
PENGARUH KEPEMIMPINAN YANG MEMBERDAYAKAN, KERJASAMA TIM, DAN DUKUNGAN MANAJEMEN TERHADAP MOTIVASI PEGAWAI PADA KPP PRATAMA SURABAYA KARANGPILANG Raharja, Cahyana Tri; Purwanto, Purwanto; Rahayu, Sri
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2015

Abstract

This study aims to examine the effect of empowering leadership, teamwork, and management support on employee motivation at the KPP Karangpilang Surabaya. The research employed a quantitative approach with a causal associative design. The population consisted of all 86 employees of the KPP Karangpilang Surabaya, and a census method was applied. Data were collected through questionnaires and analyzed using multiple linear regression with SPSS software. The results indicate that empowering leadership, teamwork, and management support each have a positive and significant effect on employee motivation. Simultaneously, the three independent variables significantly influence employee motivation, with a high coefficient of determination indicating strong explanatory power of the model. These findings suggest that employee motivation in public sector organizations is shaped by an integrated combination of leadership practices, team collaboration, and consistent managerial support. This study provides practical implications for public sector managers, particularly in tax administration institutions, to develop integrated human resource management strategies in order to enhance employee motivation and improve public service quality
PENGARUH DIGITAL MARKETING DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN PADA COFFE SHOP CAPTAIN CO Azmi, Sarah
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2018

Abstract

The increasingly sophisticated era of globalization has made it easier for people to access information, creating a modern mindset and changing lifestyles that drive people to do business, especially coffee shops. However, doing business is not just about selling, but also requires a strong strategy in an era of fierce competition. The purpose of this study is to examine the influence of digital marketing and service quality on purchasing decisions at Captain Co Coffee Shop. This study uses primary data obtained by distributing questionnaires to the selected population, namely visitors to Captain Co Coffee Shop, with a sample of 70 respondents using the Malhotra formula. The results of this study on the influence of digital marketing and service quality on purchasing decisions at Captain Co. Coffee Shop are positive. Therefore, it can be concluded that digital marketing influences purchasing decisions at Captain Co. Coffee Shop, service quality influences purchasing decisions, and digital marketing and service quality simultaneously influence purchasing decisions at Captain Co. Coffee Shop.
PENGARUH DEBT TO EQUITY RATIO, CURRENT RATIO, DAN TOTAL ASSET TURNOVER TERHADAP RETURN ON EQUITY PADA PERUSAHAAN SUB SEKTOR TELEKOMUNIKASI DI BURSA EFEK INDONESIA TAHUN 2017-2024 Annazmi Nisa, Sifa; Arismutia, Salza Adzri
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2020

Abstract

The purpose of this study is to assess the impact of Debt to Equity Ratio (DER), Current Ratio (CR) and Total Asset Turnover (TATO), on Return on Equity (ROE) in telecommunication subsector companies listed on the Indonesia Stock Exchange between 2017 and 2024. Secondary data from annual financial reports are used using quantitative methodology and associative techniques. Purposive sampling was used to select 80 observations from 10 companies as the research sample. Using IBM SPSS, this study was conducted by utilizing multiple linear regression, descriptive analysis, and classical assumption testing. The findings show that CR and TATO have no effect on ROE, while DER has a partial and significant impact. These three factors have a significant impact on ROE simultaneously, indicating that funding structure is crucial for increasing shareholder returns.

Page 70 of 72 | Total Record : 719

 68   69   70   71   72 

Filter by Year

2012 2026


Reset
Filter By Issues
All Issue Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026 Vol. 14 No. 3 (2025): JURNAL LENTERA BISNIS, SEPTEMBER 2025 Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025 Vol. 14 No. 1 (2025): JURNAL LENTERA BISNIS, JANUARI 2025 Vol. 13 No. 3 (2024): JURNAL LENTERA BISNIS, SEPTEMBER 2024 Vol. 13 No. 2 (2024): JURNAL LENTERA BISNIS, Mei 2024 Vol. 13 No. 1 (2024): JURNAL LENTERA BISNIS, Januari 2024 Vol. 12 No. 3 (2023): JURNAL LENTERA BISNIS, September 2023 Vol 12, No 2 (2023): JURNAL LENTERA BISNIS, MEI 2023 Vol 12, No 1 (2023): JURNAL LENTERA BISNIS, Januari 2023 Vol 11, No 3 (2022): JURNAL LENTERA BISNIS, September 2022 Vol 11, No 2 (2022): JURNAL LENTERA BISNIS, Mei 2022 Vol 11, No 1 (2022): JURNAL LENTERA BISNIS, Januari 2022 Vol. 10 No. 3 (2021): JURNAL LENTERA BISNIS Vol 10, No 3 (2021): JURNAL LENTERA BISNIS Vol 10, No 2 (2021): JURNAL LENTERA BISNIS Vol 10, No 1 (2021): JURNAL LENTERA BISNIS Vol 9, No 2 (2020): JURNAL LENTERA BISNIS Vol 9, No 1 (2020): JURNAL LENTERA BISNIS Vol 8, No 2 (2019): JURNAL LENTERA BISNIS Vol 8, No 1 (2019): JURNAL LENTERA BISNIS Vol 7, No 2 (2018): JURNAL LENTERA BISNIS Vol 7, No 1 (2018): JURNAL LENTERA BISNIS Vol 6, No 2 (2017): JURNAL LENTERA BISNIS Vol. 6 No. 2 (2017): JURNAL LENTERA BISNIS Vol 6, No 1 (2017): JURNAL LENTERA BISNIS Vol 5, No 2 (2016): JURNAL LENTERA BISNIS Vol 5, No 1 (2016): JURNAL LENTERA BISNIS Vol 4, No 2 (2015): JURNAL LENTERA BISNIS Vol 4, No 1 (2015): JURNAL LENTERA BISNIS Vol 3, No 1 (2014): JURNAL LENTERA BISNIS Vol 2, No 1 (2013): JURNAL LENTERA BISNIS Vol 1, No 2 (2012): JURNAL LENTERA BISNIS Vol 1, No 1 (2012): JURNAL LENTERA BISNIS More Issue