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Contact Name
pandu
Contact Email
tourismjournal@unej.ac.id
Phone
+62331335586
Journal Mail Official
tourismjouarnal@unej.ac.id
Editorial Address
Journal of Tourism and Creativity is published by Diploma of Travel Bussiness, Faculty of Social and Political Science, Jember University Kalimantan St., No. 37, Jember, East Java, Indonesia Pos Code: 68121
Location
Kab. jember,
Jawa timur
INDONESIA
Journal of Tourism and Creativity
Published by Universitas Jember
ISSN : 2549483X     EISSN : 27165159     DOI : https://doi.org/10.19184
Focus and Scope The Journal of Tourism and Creativity (JTC) is purely bring a new insight on tourism. Especially on tourism policy, creative tourism, sustainable tourism, tourism management and organization, travel and tourism, leisure and recreation. And other diciplines, such as sociology of tourism, anthropology of tourism, psychology of tourism, law tourism, technology and information of tourism, geography of tourism, tourism education. It also encompases of any applied tourism, such as marine tourism, eco tourism, tourism empowernment of local community, man made tourism, agrotourism, etc.
Articles 142 Documents
Model Komunikasi Pemasaran Bisnis Jasa Zakaria Lantang Sukirno
Journal of Tourism and Creativity Vol 1 No 1 (2017)
Publisher : Diploma Travel Business, Faculty of Social and Political Science, Jember University

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Abstract

Abstract Marketing communication is one of the tools of service business which base onhospitality. From practical and tacktical aspec integrated maketing communicationactivities is marketing communication mix “7P”; advertising, direct marketing,digital marketing/internet, sales promotion, public relations and personal selling.Integrated marketing communication for service business must adaptation to social,culture, economic situations and market targeting. The core of succesful of servicebusiness are uniqueness, quality and excellent service of the product throughinteraktif marketing. Key Word: marketing communication, service business
Pengaruh Destination Image dan Tourist Atraction terhadap Tourist Satisfaction dan Post Visit Behavioral Intention eny endah pujiastuti; Sadeli Sadeli; Anisa Destiana
Journal of Tourism and Creativity Vol 3 No 2 (2019): Tourism and Creativity
Publisher : Diploma Travel Business, Faculty of Social and Political Science, Jember University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/jtc.v3i2.14014

Abstract

The purpose of this study is to understand the influence between Destination Image, Tourist Atraction, Tourist Satisfaction and Post Visit Behavioral Intention. In this study, a total of 115 effective questionnaires were collected which would then be processed using Structural Equating Modeling (SEM) which was operated using the AMOS application. The results of the study show that 1). Destination image has a significant effect on tourist satisfaction. 2). Tourist attraction has a significant effect on tourist satisfaction. 3). Destination image has a significant effect on the post visit behavior intention. 4). Tourist attraction has a significant effect on the post visit behavior intention. 5). Tourist satisfaction has a significant effect on the post visit behavior intention. 6). Destination image has an indirect effect on post visit intention behavior through tourist satisfaction. 7). Tourist attraction influences indirectly on post visit intention behavior through tourist satisfaction. Based on the results of the research, the research not only provides advice for the government tourism sector, but also provides direction for future research.
Customer Satisfaction dan Behavioral Intention di McDonald’s Indra Perdana Wibisono
Journal of Tourism and Creativity Vol 2 No 2 (2018): Tourism and Creativity: Destination Management
Publisher : Diploma Travel Business, Faculty of Social and Political Science, Jember University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/jtc.v2i2.13846

Abstract

Abstract Increasing public economic development has in turn made increasing public activities. Thus, in the highly competitive service industries such as fast food restaurants, it is very essential to satisfied customer. This may be achieved through the high quality of the service, food, and price the service provided by producer. The objective of this research was: (a) the positive effect of service quality on customer satisfaction, (b) the positive effect of food quality on customer satisfaction, (c) the positive effect of price/value on customer satisfaction, (d) the positive effect of customer satisfaction on behavioural intention. The design of this research applies a survey on McDonald’s restaurant as the unit of analysis by interviewing in the customers to test the hypothesis. The data consist of five variables including service quality, food quality, and price/value attribute as independent variables, customer satisfaction as intervening variable and behavioural intention as dependent variable. A number of 177 customers were selected as the respondents this research. Data analysis used in this research consists of Structural Equation Method by LISREL software. The results of this research concluded that variables of service quality, food quality, and price/value had positive effects on customer satisfaction, and variable of customer satisfaction had positive effect on behavioural intention. Keyword: service quality, food quality, price/value, customer satisfaction dan behavioral intention
Pengembangan Destinasi Pariwisata Kreatif Melalui Pasar Lumpur Selfi Budi Helpiastuti
Journal of Tourism and Creativity Vol 2 No 1 (2018): Tourism and Creativity
Publisher : Diploma Travel Business, Faculty of Social and Political Science, Jember University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/jtc.v2i1.13837

Abstract

Abstract The development of creative tourism destinations has become a "trend" in the last decade. Starting from a creative idea for an attraction, the addition of activities of the tourists to follow activities presented, to regional imagery at the regional, national and even international, which is mostly done by every region / city. This paper aims to describe the development of creative tourism destinations through the mud market. The author uses discourse analysis approach to analyze the development of creative tourism destinations. In the development of creative tourism destinations, an understanding of 3 (three) components in creative tourism are: (1) something to see, (2) something to do and (3) something to buy. The results of this analysis indicate that in the development of creative tourism destinations using two components only something to see and something to do, by creating attractions and activities of the creative and innovative tourists typical of the area. However, in terms of practical development of creative tourism destinations is balanced with something to buy associated with the development of creative economy as a driver of tourism economy. Keywords: Creative Tourism, Something to See and Something to Do
Prospek dan Tantangan Indonesia dalam Menghadapi Liberalisasi Jasa Kepariwisataan Adhiningasih Prabhawati
Journal of Tourism and Creativity Vol 1 No 2 (2017)
Publisher : Diploma Travel Business, Faculty of Social and Political Science, Jember University

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Abstract

Abstract The challenges and constraints faced by tourism in Indonesia such as issues related to infrastructure, human resources and environmental protection need to be overcome and handled appropriately and properly. More importantly, in today’s trade liberalization era, Indonesia must also have prepared itself to deal with it, especially liberalization of trade in tourism services, both at global and regional tingkat. Therefore, it is imperative that the Government of Indonesia make every possible attempt and devise good strategies to enhance the competitiveness of the tourism sector. The cooperation related to tourism are also very necessary between stakeholders from relevant agencies, those in the tourism business and the community living around the tourist areas. Not least the importance of cooperation between Indonesia with ASEAN countries and international organizations concerned with tourismhave to be done in order to create a positive impact on sustainable tourism in Indonesia. Keywords: tourism, liberalizations,strategies, the competitiveness
Hubungan Jumlah Kunjungan Wisatawan Banyuwangi terhadap Pajak Hotel. Pajak Restoran dan Pajak Hiburan Kabupaten Banyuwangi Masetya Mukti; Devita Silviana
Journal of Tourism and Creativity Vol 3 No 1 (2019): Tourism and Creativity: Managing and Policy
Publisher : Diploma Travel Business, Faculty of Social and Political Science, Jember University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/jtc.v3i1.13907

Abstract

Abstract The development of tourism sector is able to encourage support industries of tourism emerging, such as hotel industry, restaurant industry and entertainment industry. The existence of tourism supporting industries can increase the local revenue through taxes suc as hotel taxes, restaurant taxes and entertainment taxes. This study is aimed to determine about relationship of the tourist arrivels to the hotel tax, restaurant tax and entertainment tax. This research used periode data (times series) while the source data using secondary data, then analyzed by using the Pearson Product Moment Correlation method. The result showed that the number of travelers has significant correlation to the hotel tax of 84.5% restaurant tax 84%, entertainment tax of 84%. Keywords: Number of tourist arrival, hotel tax, restaurant tax, entertainment tax
Faktor-Faktor Pendorong dan Penghambat Adopsi Teknologi Informasi untuk Pengembangan e-Tourism Wheny Khristianto
Journal of Tourism and Creativity Vol 3 No 2 (2019): Tourism and Creativity
Publisher : Diploma Travel Business, Faculty of Social and Political Science, Jember University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/jtc.v3i2.13984

Abstract

Tourism industry is a sector that is considered potential to be developed in Bondowoso Regency. One of the tourism products developed and a mainstay of the Bondowoso Regency Government is the organic tourism village in Lombok Kulon. However, the limitation of adoption of integrated information technology is the reality in the management of organic tourism village objects. The purpose of this study is to: a). identify the driving and inhibiting factors faced by the manager of the Lombok Kulon organic tourism village to adopt information technology for the development of an organic tourism village, b). formulate a business process design for the development of e-Tourism organic tourism village in Lombok Kulon in accordance with the conditions of supporting resources. This research was conducted by survey method to members and managers of organic tourism villages. The results showed that in the technological aspects, organizational aspects, and environmental aspects provided a strong impetus for technology adoption. This is evident from the recapitulation of the decision to adopt technology. Nevertheless, the inhibiting factor for the adoption of information technology is the assumption of members and managers that the technology to be applied in developing e-Tourism is a technology that is quite difficult.
Transformasi dan Performa Organisasi dalam Membangun Daya Saing Industri Pariwisata Poerwanto Poerwanto
Journal of Tourism and Creativity Vol 2 No 2 (2018): Tourism and Creativity: Destination Management
Publisher : Diploma Travel Business, Faculty of Social and Political Science, Jember University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/jtc.v2i2.13845

Abstract

Abstract In the information technology era, organizational transformation and change are the way which for many organizations to survive in their dynamic environment. The form of transformation and change are many varieties and depend on the capacity and size of organization in it. The effort of transformation and changes sometime faces with resistance because of two factors, that is individual resistance and organizational resistance. Agents of transformation and change can be formed by structure, technology, physical setting and people. To develop these capabilities, organizations are forced to rethink how redesign their structures and human resources. For the coming year organizational design needs to be simpler, flatter, more flexible, lateral, and managed by knowledge worker. Organization transformation has impact changes for human resources role, in tourism industries. Organizations perform is the basic for to enhance competitivenes. Keywords: organization transformation, organization perform, tourism
Pemahaman Praktis Strategi Influencer Promosi Pariwisata Alma Mandjusri; Edoardo Irfan
Journal of Tourism and Creativity Vol 2 No 1 (2018): Tourism and Creativity
Publisher : Diploma Travel Business, Faculty of Social and Political Science, Jember University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/jtc.v2i1.13836

Abstract

Abstract This article is a part of “Tourism, Creativity, Communication, and Transformation” book written by Poerwanto. It discusses the ICT in tourism promotion. In this ICT era, tourism promotional activities have been applied in a various way, and one of them is using influencer. Influencer is a person or a party that directs others in buying decision process. Many celebrities become influencers that endorse a tourism brand or destination on their social media and they have proven able to influence their followers to buy the promoted brand. A strategy using influencer must be selected to inform in a right way and the base of that strategy is the offered service quality of the tourism object. Keyword: influencer strategy, tourism promotion
Prospek Pengembangan Potensi Wisata Kecamatan Tutur Kabupaten Pasuruan dalam Mendukung Pengelolaan Wisata di Wilayah Sekitar Gunung Bromo Rebecha Prananta
Journal of Tourism and Creativity Vol 1 No 1 (2017)
Publisher : Diploma Travel Business, Faculty of Social and Political Science, Jember University

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Abstract

Abstract The area around Mount Bromo has many interesting tourism potential to be developed, such as eco-tourism, educational tourism, historical tourism, arts andculture and others. The government plans to make District Tutur, Pasuruan as a tourist destination will be related to the establishment of the Authority of BromoTengger Semeru. It is expected to be integrated, so that the TuturDistrictcan become part of the tourist destinations around Bromo. The method used in this research is descriptive method,using qualitative analysis. The approach used is a survey approach, observation and study of literature. Some tourist destinations are located in this area are: 1) Plantation Apples Krishna; 2) Bhakti Alam; 3) Condido Herbal Agro; 4) Mount Flora. The fourth potential of this tour has its own charm. With the fourth development potential of this tour, it is expected to support the development of local potential in the Tuturdistrict, Pasuruan in terms of tourism, so tourists who will visit Mount Bromo, would transit in the Tutur district and spend their money. Keywords: Tourism Destination;Mount Bromo;Tutur District; Descriptive Methods; Potensial Tourism Object.

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