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Sekolah Tinggi Teknologi Kedirgantaraan Jl. Parangtritis No.KM.4,5, Druwo, Bangunharjo, Kec. Sewon, Bantul, Daerah Istimewa Yogyakarta 55143
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Jurnal Manajemen Dirgantara
Published by Sekolah Tinggi Teknologi Kedirgantaraan
ISSN : 22527451     EISSN : 26220946     DOI : -
Core Subject : Science, Education, Engineering,
Decision Sciences, Operations Research & Management Education Industrial & Manufacturing Engineering Transportation
Jurnal Manajemen Dirgantara is a scientific journal published by Sekolah Tinggi Teknologi Kedirgantaraan. Jurnal Manajemen Dirgantara was first published in 2008 with registered number ISSN 2252-7451 (Print) and ISSN 2622-0946 (Online), is a peer-reviewed journal published two times a year (July and December). Jurnal Manajemen Dirgantara is intended to be the journal for publishing articles reporting the results of management research on aviation.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi
Articles 303 Documents
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ANALISIS PENGARUH HARGA DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN MEDIASI KEPUASAN PELANGGAN PADA SATE KAMBING PAK MANTO Muhammad Nailur Ridho; Irmawati
Jurnal Manajemen Dirgantara Vol 16 No 2 (2023): Jurnal Manajemen Dirgantara, Desember 2023
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v16i02.1039

Abstract

Tujuan penelitian ini ialah menganalisis pengaruh harga dan kualitas pelayanan terhadap loyalitas pelanggan dengan mediasi kepuasan pelanggan pada Sate Kambing Pak Manto. Metode penelitian ini ialah kuantitatif. Populasi dalam penelitian ini yaitu seluruh pelanggan atau konsumen yang pernah berkunjung atau membeli Sate Kambing Pak Manto di Surakarta. Teknik pengambilan sampel dengan purposive sampling. Jumlah sampel penelitian ini ialah 100 responden, berdasarkan perhitungan Slovin. Sumber data penelitian ini ialah data primer. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah dengan menggunakan metode kuesioner. Teknik analisis data penelitian menggunakan Partial Least Square (PLS) dengan bantuan Software SMARTPLS. Hasil penelitian ini ialah bahwa harga tidak berpengaruh signifikan terhadap loyalitas pelanggan. Kualitas pelayanan berpengaruh positif signifikan terhadap loyalitas pelanggan. Harga dan kualitas pelayanan berpengaruh positif signifikan terhadap kepuasan pelanggan. Kepuasan pelanggan berpengaruh positif signifikan terhadap loyalitas pelanggan. Kepuasan pelanggan dapat memediasi hubungan antara harga terhadap loyalitas pelanggan dan hasilnya menunjukkan positif dan signifikan. Kepuasan pelanggan dapat memediasi hubungan antara kualitas pelayanan terhadap loyalitas pelanggan dan hasilnya menunjukkan positif dan signifikan
ANALISIS FENOMENA PENURUNAN PENERIMAAN PAJAK PADA WAJIB PAJAK UMKM DI KABUPATEN BANDUNG Lidia Andiani; Ni Wayan Kiki Jayanti Pratiwi Sujana
Jurnal Manajemen Dirgantara Vol 16 No 2 (2023): Jurnal Manajemen Dirgantara, Desember 2023
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v16i02.1040

Abstract

This research aims to findout the causes that influence the phenomenon of a decrease in the number of tax revenues of MSME taxpayers at KPP Pratama Badung Selatan in 2018 - 2021. the type of research is qualitative with a phenomenological approach. In this study, researchers used several data collection techniques through: Documentation, interviews with a depth interview approach. Based on the results of the study, the researchers found several factors that influence the phenomenon of a decrease in the amount of tax revenue in the MSME sector as follows: the time limit for utilization of facilities from PP. No.23, the change in tax rates from PP No.46 of 2013 to PP No.23 of 2018, the co-19 pandemic, low taxpayer awareness due to lack of socialization, maximum education carried out by KPP Pratama Badung Selatan and trust in government officials. The contribution of researchers in this study is expected to provide useful information for the KPP Pratama Badung Selatan and the community, as well as MSME taxpayers.
DAMPAK KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN: STUDI PADA TOKO MATAHARI DEPARTMENT STORE SOLO SQUARE Wijayanti; Anton Agus Setyawan
Jurnal Manajemen Dirgantara Vol 16 No 2 (2023): Jurnal Manajemen Dirgantara, Desember 2023
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v16i02.1042

Abstract

Tujuan penelitian ini ialah menganalisis dampak kualitas layanan terhadap kepuasan pelanggan: studi pada toko matahari department store solo square. Metode penelitian ini ialah kuantitatif. Populasi dalam penelitian ini yaitu semua masyarakat yang berbelanja di Matahari Department Store Solo Square. Teknik pengambilan sampel dengan purposive sampling. Jumlah sampel penelitian ini ialah 290 responden, berdasarkan perhitungan Malhorta. Sumber data penelitian ini ialah data primer. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah dengan menggunakan metode kuesioner. Teknik analisis data penelitian menggunakan Partial Least Square (PLS) dengan bantuan Software SMARTPLS. Hasil penelitian ini ialah bahwa adanya pengaruh yang signifikan antara kualitas produk dengan kepuasan pelanggan. Kualitas pelayanan memiliki pengaruh positif signifikan terhadap kepuasan pelanggan. Terdapat pengaruh yang signifikan antara variabel ketergantungan pelanggan dan kepuasan pelanggan.
ANALYZING THE AVIATION SECURITY KNOWLEDGE TEST ITEMS TO EVALUATE CADET PROFICIENCY ACROSS DIVERSES LEVEL OF VOCATIONAL SCHOOLS Yune Andryani Pinem; Nikola San Fajar; Djoko Widagdo
Jurnal Manajemen Dirgantara Vol 16 No 2 (2023): Jurnal Manajemen Dirgantara, Desember 2023
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v16i02.1044

Abstract

Assessments are vital tools in education, shaping dynamic learning experiences and contributing significantly to overall learner development. In AVSEC training, mandatory tests for license acquisition are a prerequisite for both job applicants and active duty officers contingent upon achieving satisfactory scores. Potential test takers vary in level of formal vocational education with a minimum educational requirement of a high school for job applicants. This study scrutinizes the quality of the AVSEC test, evaluating elements like difficulty index (DIF), discrimination index (DI), and distractor efficiency (DE). Serving as a comprehensive evaluative tool, it provides valuable feedback on proficiency and areas for improvement. In AVSEC item analysis, findings indicate that retaining a low category of Differential Item Functioning (DIF) may be justifiable based on item purpose. The influence of test-taker backgrounds and nuances in classical formal education is reflected in the low Discrimination Index (DI), emphasizing the need for considerations beyond intrinsic item characteristics. Challenges emerge in questions about regulations due to their overly straightforward construction, rendering the substitution of suboptimal distractors impractical. To address potential drawbacks, the training school may contemplate replacing items with similar topics, maintaining the test's purpose while enhancing item quality. This study underscores the delicate balance required in crafting effective assessments within the distinctive context of AVSEC.
PERKEMBANGAN ILMU MANAJEMEN: DITINJAU DARI ILMU FILSAFAT Arif Fakhrudin; Imamudin Yuliadi
Jurnal Manajemen Dirgantara Vol 16 No 2 (2023): Jurnal Manajemen Dirgantara, Desember 2023
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v16i02.1045

Abstract

Philosophically, management is a collection of knowledge and beliefs that provide a basis for determining solutions to managerial problems. Every science cannot be separated from philosophy because philosophy is the root of all human knowledge, both scientific and non-scientific knowledge. Management philosophy and science have a close correlation. The practice and science of management has a very deep philosophical dimension. Management cannot be separated from philosophy because without philosophy management does not have a strong foundation. Based on the philosophy of science from an ontological perspective, the essence of management theory in business organizations is a science that offers a management process so that business organizations can achieve their goals. The final goal to be achieved through this management process is the achievement or fulfillment of the goals that have been set. Based on an epistemological point of view, management theory in business organizations introduces methods or ways of making decisions or solving problems that can be used by managers in running business organizations. Apart from that, management science introduces various management theories to be practiced in business activities. In an axiological perspective, ethical values and social responsibility must be taken seriously in the application of management science to business organizations. In management theory, business orientation is not only about seeking profit but also paying attention to the norms that apply in society and paying attention to the interests and welfare of all parties. Because management theory has an ontological, epistemological and axiological perspective, management theory is actually a philosophy of science. Therefore, management theory needs to be developed to be applied in business organizations.
REVIEW OF MINIMUM AGE REQUIREMENT FOR IN-FLIGHT PASSENGERS Suwinto Johan
Jurnal Manajemen Dirgantara Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i1.1081

Abstract

The issue related to passenger age requirement on airplanes has emerged as a significant concern. There have been numerous instances of young passengers boarding incorrect flights, highlighting the critical need for attention. Additionally, the potential risk of aircraft accidents poses a grave danger to children onboard. The criteria and regulations surrounding minimum passenger age requirements vary widely. This study focuses on the necessity of establishing a minimum age for airline passengers and the criteria for determining passenger age in alignment with legal standards. This normative juridical research reviewed and analyzed the regulations concerning minimum age requirements and age policies adopted by airline companies. The result showed that minimum age requirement for passenger differs across various legal systems and policies implemented by countries and airlines.
ANALISIS LIKUIDITAS METODE TRADISIONAL DAN METODE ARUS KAS PT. GAPURA ANGKASA PERIODE 2019-2021 Desiana Rachmawati; Claveriska Assa Elshania Mae
Jurnal Manajemen Dirgantara Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i1.1086

Abstract

This study determine the liquidity conditions calculated using the cash flow method and the traditional method, as well as to analyze the financial performance of PT Gapura Angkasa during the covid-19 pandemic and after the covid-19 pandemic. A descriptive quantitative approach was used in this study, and the data used secondary data in the form of financial statements of PT Gapura Angkasa for the period 2019, 2020, 2021 and 2022. Data analysis was carried out by calculating traditional method liquidity ratios (CR and WCTA) and cash flow method (AKO and TH). The results showed that the liquidity condition of PT Gapura Angkasa using the traditional method was decreased in 2020 and more in 2021. Financial conditions that experienced a decline occurred during the Covid-19 pandemic. However, in 2022 after the Covid-19 pandemic, liquidity conditions experienced an increase in ratio. Meanwhile, liquidity conditions using the cash flow method in 2020 occurred a relatively large depreciation, namely during the first year of the Covid-19 pandemic. Liquidity conditions found progress in the second year of the Covid-19 pandemic because they had found financial recovery. While the post-Covid-19 pandemic period in 2022, financial condition showed a superior recovery compared to the previous year.
Penggunaan Aplikasi Akuntansi untuk Meningkatkan Kinerja Pelaporan Keuangan Istutik Istutik; Maretha Auliarahma Sugiarto; Widanarni Pudjiastuti
Jurnal Manajemen Dirgantara Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i2.1089

Abstract

Technological developments in the digital era have increased. This is a challenge for all business sectors. The emergence of information systems for preparing company financial reports is one of the technological advances. To manage company financial reporting, many cloud-based accounting software and information systems have emerged. Ngalup Collaborative Network manages its financial reporting using Jurnal.Id which provides a number of features to help record accounting and prepare business financial reports more effectively and on time. Jurnal.Id is easy to access at any time using the internet network without needing to be installed on the user's computer or laptop. This research analyzes the effectiveness and efficiency of implementing online accounting software in the operational activities of the Ngalup Collaborative Network in improving financial reporting performance. In its application, Jurnal.Id has been able to assist the accounting section of the Ngalup Collaborative Network in carrying out accounting recording work and preparing financial reports accurately and on time for stakeholder needs.
EFEKTIVITAS SISTEM LOSI OLEH UNIT AVSEC DALAM PENANGANAN BARANG TERCECER DI AREA LANDSIDE Fryda Fatmayati; M Sobur Burhanudin
Jurnal Manajemen Dirgantara Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i1.1090

Abstract

Air transport is very important for Indonesia, because the condition of Indonesia which has many islands, air transport can connect between islands in a fairly fast and efficient time. One aspect that greatly affects air transport activities is the availibility of airports. Airports have facilities and infrastructure to support various airport activities at each airport in Indonesia. Not only passangers who need good facilities and handling, but also the handling of their goods. One of them is the Aviation Security (AVSEC) officer who handles lost items found in the airport landside area. The purpose of this study is to determine the use of the information system Lost Item (LOSI) is effective or not in handling scattered passanger goods, how much the effectiveness of the Lost Item (LOSI) application information system, and to find out the obstacles faced. In this study the authors used mixed methods, namely combining quantitative and qualitative methods to be used together in one study, so as to obtain more valid and reliable, and objective data. The data used for this research are questionnaires, interviews, observations and documentation. The author can explain that the use of the LOSI application information system carried out by the Aviation Security unit is effective for handling scattared passanger goods, this means that the Ho hypothesis is rejected and Ha is accepted. Furthermore, in the T test results form the coefficient table, it can be seen that there is a significant effectiveness between the independent variable X (effectiveness of using the LOSI application) on the dependent variable Y (handling of scattered passanger items) with the results of the calculation of the coefficient of determination (R)2 geeting a value of 66,4% and the remaining 33,6% is influenced by other factors that researchers do not discuss in this study. Obstacles faced in the procedure for handling the Lost Item Information System in the LOSI application to deal with scattered passanger itmes, namely, technical obstacles such as network disruptions, constraints and communication systems.
PENGARUH PENGETAHUAN MANAJEMEN KAS DAN DIGITALISASI USAHA TERHADAP KEBERLANGSUNGAN USAHA UMKM SEKTOR INDUSTRI KREATIF PASCA PANDEMI COVID 19 Khoirunnisa Firdarini; Manendha Maganitri Kundala
Jurnal Manajemen Dirgantara Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i1.1096

Abstract

Micro, small, and medium enterprises are one of the driving sectors of the nation's economy. However, this sector has experienced a significant decrease in income during the Covid-19 pandemic due to social distancing regulations, posing a threat to their survival. This necessitates SMEs to enhance their knowledge and capability in cash management to achieve cost efficiency. Social distancing regulations also demand SMEs to adapt to technology, thus they need to digitalize their businesses, including business management and marketing. This research focuses on SMEs in the creative industry sector in Yogyakarta Special Region, specifically in the culinary, fashion, and crafts businesses, which are the three largest sectors in the region. The aim of this research is to examine the influence of cash management knowledge and business digitalization on the sustainability of SMEs post-Covid-19 pandemic. Data collection involved distributing questionnaires to 100 respondents who met purposive sampling criteria. Hypothesis testing was conducted using Structural Equation Modeling (SEM) - Partial Least Squares (PLS). Based on the testing, it was found that cash management does not influence business sustainability, while business digitalization has a significant impact on SME sustainability.

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