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Jurnal Manajemen Dirgantara
Published by Sekolah Tinggi Teknologi Kedirgantaraan
ISSN : 22527451     EISSN : 26220946     DOI : -
Core Subject : Science, Education, Engineering,
Decision Sciences, Operations Research & Management Education Industrial & Manufacturing Engineering Transportation
Jurnal Manajemen Dirgantara is a scientific journal published by Sekolah Tinggi Teknologi Kedirgantaraan. Jurnal Manajemen Dirgantara was first published in 2008 with registered number ISSN 2252-7451 (Print) and ISSN 2622-0946 (Online), is a peer-reviewed journal published two times a year (July and December). Jurnal Manajemen Dirgantara is intended to be the journal for publishing articles reporting the results of management research on aviation.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi
Articles 303 Documents
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PERAN KOPERASI SERBA USAHA “KELUARGA SEJAHTERA” DALAM MENSEJAHTERAKAN MASYARAKAT DI DESA PALUH KARAU HAMPARAN PERAK DAN MENGATASI PERMASALAHANNYA Ripho Delzy Perkasa; Ryan Maulana Siregar; Muhammad Juliansyah
Jurnal Manajemen Dirgantara Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The "Prosperous Family" Multi-Business Cooperative carries out a savings and loan program with the main aim of helping its members overcome financial difficulties and improving the lives of the people in Paluh Kurau village. However, a number of problems emerged which resulted in obstacles in the operation of this prosperous family business cooperative. This research aims to (1) improve the welfare of cooperative members in Paluh Kurau village. (2) As well as providing relief to families who are less prosperous in financial terms, so that middle and lower middle class people in Paluh Kurau village can take part in the program. Because with this cooperative, the community will be helped more with financial problems that occur in a family. The research subjects we interviewed were (1) chairman (2) secretary (3) treasurer, who were located in the village of Paluh Kurau, Tanjung Perak. The data analysis technique for this research is qualitative data analysis which presents data starting from reviewing all the information collected and describing and interpreting information received from informants in the field. The results of this research show what factors cause problems in the "Keluarga Sejahtera" cooperative in running its savings and loan business, namely (1) running out of capital at the start of the cooperative's establishment (2) lack of sense of responsibility among members (3) members who are more borrowing more than saving. The strategy for resolving cooperative problems is to: (1) the management makes an agreement with cooperative members and regulations if there is indiscipline within the cooperative. (2) Resolve things wisely as a family. The conclusion that researchers got from this research is to find out what roles and problems occur in the prosperous family cooperative and how to overcome the problems that occur in the prosperous family cooperative.
Pengaruh Customer Review dan Influencer Review terhadap Purchase Intention pada Wisata Umbul Kemanten Devayanti Arnantika; Soepatini
Jurnal Manajemen Dirgantara Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i1.1132

Abstract

The growing internet technology makes it easier to promote or introduce a product such as through social media with the aim of increasing consumer purchase intention. In this digital era, consumers often look at other customer reviews or reviews from an influencer before making a purchase decision. These reviews are considered important and also useful. By using trust as a moderating variable, this study examines the effect of customer reviews and influencer reviews on purchase intention on Umbul Kemanten tours. This research is quantitative research. The population in this reseacrh were residents of Greater Solo with a sample of 221 respondents were selected through the use of non-probability sampling methodology with purposive sampling type. Using the SmartPLS version 3.0 program, the partial least square (PLS) approach of the structural equation model (SEM) was applied to analyze the data in this study. The data analysis technique goes through several stages, namely validity test, reliability test, R-square test, predictive relevance test (Q2), model fit test and hypothesis testing. The findings of this study indicate that customer and influencer reviews have no impact on purchase intention. The trust variable moderates the effect of customer reviews and influencer reviews on purchase intention on Umbul Kemanten tours and has a positive direct effect.
Analisis Tipologi Berdasarkan Indikator Fundamental Ekonomi Kabupaten Bangka Tengah Zikri Rahmani; Tiara Fitari
Jurnal Manajemen Dirgantara Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i1.1135

Abstract

Economic growth is one of the goals that all regions want to achieve. Economic growth is an indicator of the success of a region in planning strategies in that region. One of the drivers of economic growth is the influx of new investment into an area. To see a good investment, we need to first analyze the potential of the area. This research aims to identify investment opportunities in Central Bangka Regency based on the Klassen Typology for the 2018 - 2022 period as material for the government's evaluation in determining regional development priorities to achieve economic growth. The method used is a quantitative method with descriptive analysis. The data source used is data from the Central Bangka Regency Central Statistics Agency (BPS). Based on the research results, it is known that there are 2 industrial sectors in quadrant 1, namely the agriculture, forestry and fisheries sectors as well as the transportation and warehousing sectors. Quadrant II contains 8 sectors, namely the electricity and gas procurement sector, provision of accommodation and food and drink, information and communication, financial and insurance services, real estate, educational services, health services and social activities and other services. Quadrant 3 contains 5 sectors, namely mining and quarrying, industrial management, construction, wholesale trade and ECE and government administration. In sector IV there are 2 industries, namely water supply, waste management, waste and recycling, and other services.
Analisis Pengaruh Attraction, Accessibility, dan Amenity terhadap Loyalitas Pelanggan tentang Niat Berkunjung Kembali di Agrowisata dan Waterpark Telaga Kusuma Karanganyar Wisba Munawir Yusuf; Ihwan Susila
Jurnal Manajemen Dirgantara Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i1.1146

Abstract

The purpose of this study was to analyze the influence of attractiveness, accessibility, and amenities on customer loyalty related to the intention to revisit Telaga Kusuma Karanganyar agrotourism and waterpark. This research method is quantitative. The type of data used in this study is primary data. The population in this study was all Telaga Kusuma Karanganyar Agrotourism and Waterpark. The sampling technique in this study used non-probability sampling. The number of samples in this study was 200 respondents. The data collection technique in this study used a questionnaire. The data analysis technique was carried out with the help of structural tests (SEM) and hypothesis tests (PLS), with SmartPLS software. The results showed that attractiveness had a positive and significant influence on customer loyalty. Accessibility had a positive and significant influence on customer loyalty. Amenities had a positive and significant influence on customer loyalty.
PENGARUH PENGAWASAN FASILITAS OLEH TERMINAL SERVICE OFFICER (TSO) TERHADAP KEPUASAN PENUMPANG DI BANDAR UDARA INTERNASIONAL I GUSTI NGURAH RAI BALI Syifa Fauziah; Julius Trian
Jurnal Manajemen Dirgantara Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i1.1148

Abstract

Passenger satisfaction is a condition that passengers feel after experiencing a performance of the service and comparing the services that passengers want according to and can be fulfilled through these services. terminal service officer (TSO) is a key aspect in smooth operations because it has the task of supervising facilities related to passenger services. This research uses quantitative methods with data collection techniques using questionnaires. The results in this study indicate that there is an influence between the supervision variable on the passenger satisfaction variable which is indicated by a Sig value of 0.000 in the T-test. The magnitude of the influence of supervision on passenger satisfaction is indicated by the coefficient of determination from domestic passengers amounting to 65.6% and international passengers amounting to 42.9%. Both having an average that is categorized as high or very high means that the supervision variable affects the passenger satisfaction variable in the descriptive test.
PENGARUH E-WOM, CUSTOMER RATING, DAN DISCOUNT PRODUCT TERHADAP IMPULSE BUYING PADA GENERASI Z DI KOTA SOLO Lintang Sintya Nuraini; Aflit Nuryulia Praswati
Jurnal Manajemen Dirgantara Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i1.1149

Abstract

The purpose of this study was to analyze the effect of e-wom, customer rating, and discount products on impulse buying in generation Z in Solo (case study of tiktok shop users). This research method is quantitative. The type of data used in this study is primary data. The data collection technique used in this research is through a questionnaire questionnaire. In this study, researchers will distribute questionnaires via google form to respondents. The population in this study is generation Z Tiktok users, both men and women in Solo City to find out their impulse buying behavior on the Tiktok application. The sampling technique used in this study uses non-probability sampling techniques, using the Incidental Sampling Method. The number of samples for this study were 120 respondents who are Tiktok Shop users in Solo City. The data analysis technique uses the SPSS program to simplify the calculation process. Data analysis techniques used to analyze data, namely validity test, reliability test, basic assumption test, classical assumption test, and hypothesis testing. The results of this study are that E-WOM has a significant effect on impulse buying. Customer rating has a positive effect on impulse. Discount product has a positive effect on impulse buying.
KAJIAN TENTANG KONSUMSI, TABUNGAN DAN INVESTASI DALAM ISLAM Sri Sutrismi Sri Sutrismi; Sudirman Sudirman; Idris Parakkasi
Jurnal Manajemen Dirgantara Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i1.1150

Abstract

This article aims to implement the theory of consumption, savings and investment in Islam. This research applies in-depth evaluation through secondary data collection methods, including library research and internet searches. Data was obtained from journals and articles that focus on Islamic consumption, savings and investment theories. The results show that consumption theory considers people's behavior in allocating their income for the consumption of goods and services. This theory highlights specific influences in the context of muslim consumer behavior, where factors such as the obligation of zakat in the concept of optimal income and the prohibition of usury influence consumption, investment and savings patterns.
PENGARUH KUALITAS PELAYANAN PETUGAS BOARDING GATE TERHADAP KEPUASAN PENUMPANG PESAWAT DELAY MASKAPAI CITILINK DI BANDAR UDARA INTERNASIONAL ZAINUDDIN ABDUL MADJID LOMBOK Mirnawati; Arif Fakhrudin
Jurnal Manajemen Dirgantara Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i1.1160

Abstract

Regarding service, an important thing that must be paid attention to by the company is passenger service from the check-in or boarding gate service section, because good or bad service will ultimately create an image for the airport and the airline. The method used in this research is quantitative, with a sample size of 100 respondents. The type of sampling technique in this research uses purposive sampling. Then the data was analyzed using validity tests, reliability tests, t tests, coefficient of determination tests. Regarding the service quality of boarding gate officers on the satisfaction of passengers on delayed Citilink Airline flights at Zainuddin Abdul Madjid Lombok International Airport with Ho being rejected, which means that there is an influence on the quality of service of boarding gate officers on the satisfaction of passengers on delayed Citilink Airline flights at Zainuddin Abdul Madjid Lombok International Airport.
PENGARUH FASILITAS SELF CHECK-IN TERHADAP KEPUASAN PENUMPANG MASKAPAI CITILINK PADA MASA ARUS MUDIK LEBARAN DI BANDAR UDARA INTERNASIONAL HALIM PERDANAKUSUMA JAKARTA Lu`luatul Fuadah; Arif Fakhrudin
Jurnal Manajemen Dirgantara Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i1.1161

Abstract

It is hoped that the self-check-in facility can reduce queues at check-in counters and facilitate mobility during the Eid homecoming flow. The aim of this research is to determine the effect of self check-in facilities on Citilink Airlines passenger satisfaction during the Eid homecoming flow at Halim Perdanakusuma International Airport, Jakarta. This research is quantitative research using primary data in the form of surveys (questionnaires) for data collection and secondary data in the form of literature studies to connect theories. The population in this study were Citilink airline passengers who had self-check-in or had used the self-check-in facility provided by Citilink Airlines at Halim Perdanakusuma International Airport, Jakarta. A sample of 100 respondents was taken using a simple random sampling technique and using the Solvin formula. The data was then analyzed using instrument tests, simple linear regression analysis, coefficient of determination (R²) test, and T/significant test. The results of the analysis state that Ho is rejected and Ha is accepted, which means there is a significant influence between these two variables, and the self check-in facility variable has a significant positive effect on the passenger satisfaction variable. The influence of self check-in facilities on passenger satisfaction in this study was 74.6%, while the remainder was influenced by other factors or variables not used in the research.
PENGARUH SERVICE EXCELLENT PETUGAS CHECK IN COUNTER TERHADAP KEPUASAN PENUMPANG PADA BANDAR UDARA INTERNASIONAL HALIM PERDANAKUSUMA Defi Agustina Indraswari; Arif Fakhrudin
Jurnal Manajemen Dirgantara Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i1.1164

Abstract

In the current era of globalization, airlines are competing to continue to improve the quality of service provided to their passengers with the aim of achieving satisfaction. This research aims to evaluate the effect of excellent service from check-in officers on passenger satisfaction at Halim Perdanakusuma Airport. The research method used is quantitative using a questionnaire as a data collection tool. The number of respondents used was 80 people using Citilink flight services. The sampling technique uses quota sampling. Data were analyzed using the SPSS application using simple linear regression analysis. The research results show that excellent service has a significant influence on passenger satisfaction, with a significance value of less than 0.05. These results show that the level of passenger satisfaction at the airport is positively and significantly influenced by the excellent service quality of the check-in officers. The coefficient of determination (R square) of 0.548 indicates that around 73.8% of the variability in passenger satisfaction can be explained by the variability in excellent service.

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