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Jurnal Manajemen Dirgantara
Published by Sekolah Tinggi Teknologi Kedirgantaraan
ISSN : 22527451     EISSN : 26220946     DOI : -
Core Subject : Science, Education, Engineering,
Decision Sciences, Operations Research & Management Education Industrial & Manufacturing Engineering Transportation
Jurnal Manajemen Dirgantara is a scientific journal published by Sekolah Tinggi Teknologi Kedirgantaraan. Jurnal Manajemen Dirgantara was first published in 2008 with registered number ISSN 2252-7451 (Print) and ISSN 2622-0946 (Online), is a peer-reviewed journal published two times a year (July and December). Jurnal Manajemen Dirgantara is intended to be the journal for publishing articles reporting the results of management research on aviation.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi
Articles 317 Documents
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Pengaruh Kompetensi Digital dan Dukungan Teknologi terhadap Kinerja Karyawan pada Pabrik Kacang Kedelai Cukup Berkah di Kabupaten Bandung Syam Adi Pangestu; Umban Adi Jaya
Jurnal Manajemen Dirgantara Vol 19 No 1 (2026): Jurnal Manajemen Dirgantara, Juli 2026
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v19i1.1938

Abstract

The development of the industrial era 4.0 requires companies to be able to adapt through effective human resource management to improve competitive-ness and organizational performance. One important factor in improving em-ployee performance is digital competence and adequate technological support. This study aims to analyze the influence of digital competence and technologi-cal support on employee performance (at the Cukup Berkah soybean factory in Bandung Regency). The research approach is quantitative with an associative research design. Data analysis uses multiple linear regression analysis to determine the effect of each independent variable on the dependent variable. The data collection technique uses a questionnaire that has been tested for validity and reliability. The sample in this study amounted to 30 employees. The sampling technique was purposive sampling. The results of the study show that digital competence does not have a significant effect on employee performance partially. The t-test results show a significance value of 0.096 (> 0.05), technological support also does not have a significant effect on employee performance partially. Based on the t-test, the significance value is 0.705 (> 0.05).
Analisis Kinerja Tim TSO dalam Melakukan Inspeksi pada Fasilitas Terminal di Bandar Udara Adi Soemarmo Reihan Riyanda; Andi Syaputra
Jurnal Manajemen Dirgantara Vol 19 No 1 (2026): Jurnal Manajemen Dirgantara, Juli 2026
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v19i1.1539

Abstract

The Terminal Service Officer team is a unit responsible for supervising all facilities located in the landside area of the airport terminal. This study aims to analyze the performance of the Terminal Service Officer (TSO) team in inspecting terminal facilities at Adi Soemarmo Boyolali Airport. This research uses a qualitative approach with data collection techniques through observation, in-depth interviews and documentation. The main focus of the research is how the Terminal Service Officer (TSO) team performs in maintaining the optimization of terminal facilities through routine inspections, identifying obstacles faced, and improvement efforts made. The results showed that the Terminal Service Officer (TSO) team has carried out its duties in accordance with Standard Operating Procedures (SOP), with performance indicators including work quality, work quantity, timeliness, effectiveness, and independence. Obstacles that are often found include damage to self check-in machines, terminal roof leaks, and escalator problems.
The Influence of Corporate Cultural Values on Employee Performance at PT. Gapura Angkasa, Pekanbaru Branch Novia Melisa; Nur Makkie Perdana Kusuma; Setyamartana Parman
Jurnal Manajemen Dirgantara Vol 19 No 1 (2026): Jurnal Manajemen Dirgantara, Juli 2026
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v19i1.1577

Abstract

The 2024 employee Key Performance Indicator (KPI) data at PT. Gapura Angkasa, Pekanbaru Branch, indicate that several indicators related to corporate culture and employee performance have not achieved the expected targets. This condition highlights the need to examine whether the internalization of corporate core values is reflected in employee performance. Therefore, this study aims to analyze the influence of corporate cultural values on employee performance and to determine the extent of their contribution at PT. Gapura Angkasa, Pekanbaru Branch. This study employed a quantitative approach with a causal-associative research design. Data were collected using a structured questionnaire administered to 38 permanent employees selected through a total sampling technique. The data were analyzed using simple linear regression, correlation analysis, and the coefficient of determination. The results show a positive but very weak relationship between corporate cultural values and employee performance, with a correlation coefficient (R) of 0.183 and a coefficient of determination (R²) of 0.033. The regression coefficient was not statistically significant (p = 0.272 > 0.05), indicating that corporate cultural values do not have a statistically significant influence on employee performance in the studied context. The findings suggest that although corporate cultural values provide a positive behavioral orientation, their internalization and implementation have not yet been sufficiently strong to produce a measurable improvement in employee performance. These results indicate that employee performance is likely influenced by other organizational and individual factors beyond corporate cultural values.
Persepsi Pengguna terhadap Kualitas Layanan Mesin SelfCheck-In di Bandar Udara Internasional Sultan Hasanuddin Makassar di Kalangan Taruna Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta Muhammad Sephtiansyah Adam Talib; Amelia Puspa Tamara
Jurnal Manajemen Dirgantara Vol 19 No 1 (2026): Jurnal Manajemen Dirgantara, Juli 2026
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v19i1.1581

Abstract

This study aims to analyze the perceptions of cadets from the Yogyakarta College of Aviation Technology toward the service quality of SelfCheck-In machines at Sultan Hasanuddin International Airport, Makassar, and to identify the factors influencing their choice to use this service. A descriptive qualitative approach was employed, with data collected through in-depth interviews with nine respondents, direct observations, and documentation. Data analysis followed the stages of data reduction, data presentation, and conclusion drawing, applying source triangulation to ensure the validity of findings. The results indicate that cadets generally have a positive perception, particularly regarding screen clarity, ease of use, and time efficiency. However, several improvements were noted, such as enhancing the visual interface, increasing the number of machines during peak hours, optimizing technical maintenance, and ensuring staff presence near the machines. Six main dimensions were identified as influencing service choice: time efficiency, machine location and quantity, screen display, potential technical failures, staff support and user education, and personal data security. The study recommends optimizing facilities, improving system reliability, and implementing user education strategies to enhance the utilization of SelfCheck-In services at the airport.
Analisis Faktor Penghambat Implementasi Status Bandara Internasional pada Bandar Udara Adi Soemarmo Boyolali Lukman Dita Arifian; Elnia Frisnawati
Jurnal Manajemen Dirgantara Vol 19 No 1 (2026): Jurnal Manajemen Dirgantara, Juli 2026
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v19i1.1882

Abstract

This study aims to identify the key factors hindering the implementation of international airport status at Adi Soemarmo Airport, Boyolali, following the issuance of the Minister of Transportation Decree Number KM 37 of 2025. Additionally, the study analyzes the effectiveness of coordination among agencies involved in Customs, Immigration, and Quarantine (CIQ) services and the airport operator regarding the provision of international services. A descriptive qualitative method employing a field study approach was used. Data collection involved observation, in-depth interviews with PT Angkasa Pura Indonesia management and CIQ authorities, and document analysis. Data analysis utilized George Edwards III’s public policy implementation model, covering aspects of communication, resources, disposition, and bureaucratic structure. The results indicate that the primary obstacle to implementing international status at Adi Soemarmo Airport is not a lack of physical facilities, but rather low and unstable market demand for international flights in the Greater Solo area. Although airside and landside facilities generally meet international standards, flight frequency remains limited to seasonal routes such as Hajj and Umrah. Competition from larger regional airports and the limited operational experience of personnel in handling regular international services also pose significant challenges. On the other hand, inter-agency coordination is considered procedurally effective, despite constraints during peak passenger traffic periods caused by limited personnel numbers and suboptimal utilization of inspection counters.
Pengaruh Efektivitas Sistem Informasi Operasional dan Komersial (SIOPSKOM) terhadap Kinerja Petugas Operasional dalam Penyediaan Informasi Real-Time di Bandar Udara Internasional Sultan Hasanuddin Makassar Rahma Alfiana; Fryda Fatmayati
Jurnal Manajemen Dirgantara Vol 19 No 1 (2026): Jurnal Manajemen Dirgantara, Juli 2026
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v19i1.1898

Abstract

This study aims to analyze the effect of the effectiveness of the Operational and Commercial Information System (SIOPSKOM) on the performance of operational officers in providing real-time information at Sultan Hasanuddin International Airport Makassar. This research uses a quantitative approach with a survey method. Data were collected through questionnaires distributed to 55 operational officers who are direct users of SIOPSKOM at the Airport Operation Control Center (AOCC), determined using a saturated sampling technique. Data analysis employed descriptive analysis and simple linear regression with the help of SPSS version 27. The results showed that SIOPSKOM effectiveness is in the excellent category (89.6%), and the performance of operational officers is also in the excellent category (91.1%). The simple linear regression test proves that SIOPSKOM effectiveness has a positive and significant effect on the performance of operational officers, indicated by a t-count value of 4.780 > t-table 2.005 with a significance level of 0.001 < 0.05. The coefficient of determination (R²) of 0.301 indicates that SIOPSKOM effectiveness contributes 30.1% to the performance of operational officers. These findings indicate that information accessibility, accuracy, and timeliness play an important role in improving staff performance. Therefore, continuous improvement in SIOPSKOM implementation is needed, especially in service quality and inter-unit coordination.
Tingkat Kepuasan Penumpang terhadap Fasilitas Terminal Penumpang di Bandar Udara Douw Aturure Nabire Alif Fadya; Gallis Nawang Ginusti; Edi Sofyan
Jurnal Manajemen Dirgantara Vol 19 No 1 (2026): Jurnal Manajemen Dirgantara, Juli 2026
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v19i1.1523

Abstract

This research aims to measure the level of passenger satisfaction with the terminal facilities at Douw Aturure Airport in Nabire using the Customer Satisfaction Index (CSI) method. The study employs a quantitative descriptive approach with a sample of 107 respondents selected through purposive sampling. The terminal facility indicators were divided into three categories: (1) Departure and arrival process facilities, (2) Passenger comfort facilities, and (3) Value-added facilities. Data analysis revealed that the overall CSI score was 77.16%, indicating that passengers were generally satisfied with the terminal facilities. The highest satisfaction was found in accessibility aspects, such as the arrival hall and check-in counters. However, several supporting facilities—such as Wi-Fi, nursing rooms, and smoking areas—received relatively lower CSI scores, signalling the need for future improvement. Facilities related to comfort, including waiting room space, lighting, and cleanliness, were rated favorably, albeit with minor gaps between expectations and perceived performance. This research reinforces previous studies by highlighting that cleanliness, accessibility, comfort, and supporting amenities are critical factors influencing airport service satisfaction. The findings are expected to serve as a reference for airport management in improving service quality and user experience at regional airports.

Page 32 of 32 | Total Record : 317

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