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Muhammad Muhajir Aminy
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INDONESIA
Journal of Enterprise and Development (JED)
Published by Universitas Islam Negeri Mataram
ISSN : 27153118     EISSN : 26858258     DOI : https://doi.org/10.20414/jed
Core Subject : Economy,
Economics, Econometrics & Finance
Journal of Enterprise and Development (JED) (p-ISSN: 2715-3118/ e-ISSN: 2685-8258) is an international peer-reviewed journal that publishes high-quality research in economics, finance, management, entrepreneurship, and tourism, with a particular focus on enterprise development, innovation, public policy, and sustainable economic development. The journal promotes theoretically grounded, methodologically rigorous, and policy-relevant scholarship that contributes to academic debate and practical understanding of development issues in both emerging and developed economies.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 261 Documents
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The effect of customer service quality on customer engagement to use Indosat Ooredoo products: a case of Indosat Ooredoo Store Wahidin Cirebon Erwan Iskandar; Sherin Monita; Ellin Herlina
Journal of Enterprise and Development (JED) Vol. 4 No. 1 (2022): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v4i1.4612

Abstract

Purpose — To examine the influence of customer service quality on customer engagement to use Indosat Ooredoo products.Research method — This research employs a quantitative approach with simple linear regression analysis techniques. Primary data was obtained through distributing questionnaires. Samples in this study were 100 respondents from Indosat Ooredoo Store Wahidin Cirebon.Result — The findings indicated that customer service quality has a significant effect on customer decisions. R2 is called as the determinant coefficient which in this case is 51.2%. It can be interpreted that the influence of customer service quality reached 51.2% of on customer engagement at Indosat Ooredoo, while the remaining 48.8% is influenced by other factors.
The impact of tourism village on the community’s economy of Setanggor village in Lombok Island, Indonesia Tutik Sukmalasari Putri; Agus Mahmud; Muhammad Muhajir Aminy
Journal of Enterprise and Development (JED) Vol. 4 No. 1 (2022): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v4i1.4719

Abstract

Purpose — To ascertain the development strategy used to establish tourism communities and the economic impact on the community.Research method — This study employs a qualitative approach with interview as the data collection method which is sourced from the head of the tourism awareness group (POKDARWIS) and tourism business actors, including songket artisans, guiders, small traders, breeders, employees of tourist attractions, lodging services, art studios, travel services, compass fertilizer businesses, village heads, and the community.Result — The study's findings include the development model that was used to develop Setanggor Tourism Village, namely the Community Based Tourism development model which entails three components: community participation in decision-making, community involvement in businesses and profit generation, and resource empowerment and profit distribution. The growth of this tourism village has a significant impact on people's income, employment possibilities, prices, community ownership and control, and tourism objects.
Does customer service quality influence customer decision making process to use bank plan savings product? a study at Bank Mandiri Cirebon Siliwangi Branch Suwandi Suwandi; Jennifer Sujono; Wawat Hermawati
Journal of Enterprise and Development (JED) Vol. 4 No. 1 (2022): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v4i1.4783

Abstract

Purpose — To determine the effect of customer service quality on customer decision to use bank plan savings of Bank Mandiri Cirebon Siliwangi branch.Research method — This study used a quantitative approach with a simple linear regression analysis technique. The research data is processed by statistical software. Samples in this study were 91 respondents with probability sampling using a simple random sample technique.Result — The findings indicated that customer service quality has a significant influence to customer decision in using bank plan savings of Bank Mandiri Cirebon Siliwangi Branch. In addition, this study also discovered that customer service quality has a contribution of 27.8% to the customer's decision to use the bank product, while the remaining 72.7% is influenced by other factors which is not examined by the author.
Empirical study on international tourism and economic growth of Thailand: an ARDL - ECM bounds testing approach Rahmatullah Pashtoon; Zakirullah Zaki; Naqibullah Haqbin
Journal of Enterprise and Development (JED) Vol. 4 No. 1 (2022): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v4i1.4793

Abstract

Purpose — To examine the impact of tourism on economic growth in Thailand.Research method — This study was conducted using the Autoregressive Distributed Lag (ARDL) bounds testing approach, performed between 1995 and 2018.Result — The analysis finds out that there is a long-run cointegration in the data. The ECM approach is applied, and the results conclude that the long-run cointegration exists. However, the model depicts that there is not any significant positive relation between FDI and economic growth. The study results showed that the positive impact of tourism in the short term is extremely low, relative to that of the long term. The study results indicate that tourism's optimistic short-term effect is slightly smaller than in the long-term. This can be because certain government restrictions and other exogenous factors hinder the arrival of visitors in Thailand in the short term. Therefore, the government needs to resolve these constraints concerning trade, transportation, taxes, allocation of capital, and environmental risks to attract further tourism visitors and thus improve Thailand's economic growth.
Does financial inclusion reduce income inequality in South Sumatra, Indonesia? Sri Andaiyani; Nazeli Adnan; Yunisvita Yunisvita; Muhammad Riswan
Journal of Enterprise and Development (JED) Vol. 4 No. 1 (2022): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v4i1.4853

Abstract

Purpose — To analyze the impact of financial inclusion toward income distribution inequality in South Sumatra, Indonesia.Research method — The analysis method in this paper is panel regression model. This methodology is used to avoid bias specifications in the model. This paper applied three dimensions of financial which are financial penetration, access to financial services and use of financial services. The data was taken from the Financial Services Authority, Central Bank of Indonesia and the Central Statistics Agency. The data was time series from 2010-2017 and cross section from 9 rural and urban in South Sumatra, Indonesia.Result — The result showed that each district in South Sumatera has divergent degree of financial inclusion index. The degree of financial inclusion index in city area has a relatively higher financial index than hinterland areas. Based on the result of estimations, the impact of financial inclusion index on income inequality is positive and significant. This evidence proved that financial inclusion does not reduce income inequality in South Sumatra, Indonesia.Recommendation — Financial institutions are more motivated to lend to groups like farmers, the impoverished, and small and micro businesses. It is vital for the government to provide more fair financial services amongst regencies and cities.
Conditional Cash Transfer (CCT) and national development in Nigeria: emerging pitfalls and pathways to results Chima Paul
Journal of Enterprise and Development (JED) Vol. 4 No. 1 (2022): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v4i1.4911

Abstract

Purpose — This paper addresses the pitfalls in conditional cash transfer in Nigeria and suggested the best practices to enhance the performance of the social policy instrument in Nigeria.Research method — This paper is library research which evaluates the issue at stake using documentary evidence from secondary means of data collection such as textbooks, journal articles, newspapers and so on.Result — The paper found that conditional cash transfer in Nigeria is characterized with several anomalies. These among others identified in the study include diversion of funds by the beneficiaries for purposes other than investing in what it was originally meant for, the improper definition of exit and entry period (a period of one year is allowed in Nigeria) and this translates to nothing meaningful. It was found that beneficiaries are randomly selected in Nigeria, thus leading to obvious errors of exclusion and inclusion.Recommendations — This paper recommends among others that a formidable system of entry and exit rules, monitoring and evaluation mechanism, cash disbursement mechanism as well as grievance redress mechanism be put in place as practised in other climes. These systems will no doubt enhance the service quality, value for money, transparency and accountability of the social protection policy, culminating in the social-economic development of the Nigerian states.
The effect of social media marketing on the growth of business: evidence from selected Small and Medium Enterprises (SMEs) in Benin City, Nigeria Eleazar Chibuzor Gbandi; Gloria Osasere Iyamu
Journal of Enterprise and Development (JED) Vol. 4 No. 1 (2022): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v4i1.4918

Abstract

Purpose — This research investigated the effect of social media marketing on small and medium-sized business growth in Benin City, Nigeria.Research method — The study adopted a cross-sectional research design and data was gathered using a specially prepared questionnaire which was scored on a 5-point Likert scale. Four aspects of social media marketing were chosen to be studied: Facebook, Instagram, Twitter, and YouTube. The population of the study includes all SMEs in Benin City, Nigeria. The study's sample size was 500 selected SMEs. The acquired data were analysed using descriptive and inferential statistics.Result — Facebook, Instagram, Twitter, and YouTube were all found to have a positive and significant impact on the growth of SMEs.Recommendation — Based on the findings of the study, we urge that SMEs be encouraged to embrace social media marketing in order to compete in the global market. SME owners should also keep their social media accounts updated with content that educates, informs, and persuades customers to buy their products. In addition, SMEs owners should use social media marketing feedback as a catalyst for innovation and expansion.
Legal aspects of Shariah governance practices in Sri Lankan Islamic Financial Institutions: a literature review Hayathu Mohamed Ahamed Hilmy; Rusni Hassan; Hayathu Mohamed Abdul Moujooth; M. S. A. Riyad Rooly; S. Issath Nimzith
Journal of Enterprise and Development (JED) Vol. 4 No. 1 (2022): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v4i1.4920

Abstract

Purpose — This study intends to examine the legal aspects and the actual practices of Shariah governance in Sri Lanka’s IFIs. Further, it examines the law and regulations on Shariah governance as well as identifies the macro and micro level application of Shariah governance in Sri Lanka.Research method — The literature observation and document analysis were applied to explore the relevant domestic and international regulation on Shariah governance in the country. As a qualitative study, the data were gathered through the primary sources such as the information derived from the interview with experts, legislations, international Shariah standards, annual reports and other institutional documents from the IFIs; and supported by the secondary data available in the literatures such as articles in journals, books, newspaper reports, the IFIs websites, and other sources.Result — The findings of this study indicate that there is no legislation in Sri Lanka that legally enforces on Shariah governance framework at macro level. But, each IFIs has setup Shariah governance institutionally at micro level.Recommendation — The recommendations are put forward to fill the gap found and to improve the legal status of Shariah governance in Sri Lankan Islamic financial industries.
Modelling new products acceptance among retailers in Nigeria Simon Adekunle; Jones Oghenemega Ejechi
Journal of Enterprise and Development (JED) Vol. 4 No. 1 (2022): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v4i1.4947

Abstract

Purpose — The study modelled the determining factors affecting the acceptance of new products among retailers in Nigeria. Four antecedents of new product acceptance namely relationship quality, channel motivation, product advantage, and market competitiveness were explored.Research method — A cross-sectional survey research design was employed by using questionnaire to collect data for the study. The data obtained from eighty-six respondents were presented and analyzed using different statistical tools such as mean, correlation, and Partial Least Square Structural Equation Modelling (PLS-SEM) through the use of SmartPLS 3.0 software.Result — The study revealed that relationship quality and market competitiveness have positive and significant influence on new product acceptance among retailers. However, channel motivation and product advantage do not have a statistically significant influence on new product acceptance.Recommendation — The relationship between suppliers and retailers can be strengthened by taking advantage of the dynamic innovations in different social media platforms to establish uninterrupted links for effective communication. This study contributes to knowledge by adding to the emerging discourse on the strategic space occupied by retailers in guaranteeing the ultimate success of new products in the Nigerian business setting by providing insights on the determinants of new products acceptance among retailers.
Herding behavior and financial market price behavior under the COVID-19 pandemic: implications for the Amman Stock Exchange Raneem Ghazi Aldeki
Journal of Enterprise and Development (JED) Vol. 4 No. 1 (2022): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v4i1.5043

Abstract

Purpose — This study investigates herding behavior and the link between herding behavior with the liquidity and volatility of financial markets amid the COVID-19 pandemic.Research method —This study employed the Cross-Sectional Absolute Deviation (CSAD) approach technique for each of the previous and COVID-19 phases, as well as for the complete sample period. The sample includes 172 securities that have been traded in the Amman Stock Exchange from January 2006 to February 2022. The full sample data was separated into three subsamples: 1) the whole period from January 1, 2006, to February 28, 2022; 2) prior the COVID-19 outbreak from January 1, 2006 to February 28, 2020; and 3) during the COVID-19 outbreak from March 1, 2020, to February 28, 2022.Result — The results for the whole sample period show that herding behavior may be detected in the Amman Stock Exchange during down-market intervals, and the result does not change before or during the COVID-19. Furthermore, both down liquidity and down volatility periods exhibit contrary herding behavior. The study found that financial market price behavior is an important factor that may contribute to herding behavior, which occurs when volatility increases and liquidity decreases in the Amman Stock Exchange, and the result does not change prior to the COVID-19 period. While liquidity has a negative and large influence throughout the COVID-19 period, herding tendency does not increase when volatility changes.Recommendation —This study suggested traders to plan their purchasing and selling strategies of financial market instruments in various scenarios amid the COVID-19 pandemic.

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