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INDONESIA
Jurnal Informasi dan Teknologi
Published by Universitas Putra Indonesia YPTK Padang
ISSN : 27149730     EISSN : 27149730     DOI : https://doi.org/10.37034/jidt
Core Subject : Science,
Computer Science & IT
Jurnal Informasi & Teknologi media kajian ilmiah hasil penelitian, pemikiran dan kajian analisis-kritis mengenai penelitian Rekayasa Sistem, Teknik Informatika/Teknologi Informasi, Manajemen Informatika dan Sistem Informasi. Sebagai bagian dari semangat menyebarluaskan ilmu pengetahuan hasil dari penelitian dan pemikiran untuk pengabdian pada Masyarakat luas dan sebagai sumber referensi akademisi di bidang Teknologi dan Informasi.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 378 Documents
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Information Technology Governance Using the COBIT 2019 Framework in Manado Post Companies Tangka, George Morris William; Lompoliu, Erienika
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i2.530

Abstract

Technological advances have brought the world into a new era, including in the field of information. In this context, information technology can be considered useful for supporting and improving company management so that it can compete. One of the information technology management methods that is widely used is IT governance contained in COBIT (Control Objective for Information and Related Technology) 2019. Until now, no evaluation or research has been carried out on Manado Post's IT performance so it is not yet possible to know the level of maturity. application of information technology at Manado Post. This project focuses on using information systems and IT from Manado Post to manage operations and data from Manado Post. This project was carried out by conducting a literature study on COBIT 2019 factor design. Manado Post has identified priority objectives in the COBIT 2019 toolkit, especially EDM03 and APO03. Even though it has reached level 2 capability for EDM03, there are still activities that have not been realized, while for APO03, achievements have not yet reached level 2, indicating the need for improvements in identifying goals and stakeholders as well as aligning architectural goals with strategic programs. Suggestions include in-depth analysis of unrealized sub-objectives, benchmarking with similar organizations, and the development of clear follow-up plans to improve Manado Post's practices in risk management and enterprise architecture.
Information Technology Governance Using the COBIT 2019 Framework at PT. Bitung Branch Fisheries Mambu, Joe Yuan; Lumingkewas, Cherry
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i2.531

Abstract

Information Technology (IT) governance is crucial for the success of companies in the current digital era. PT. Bitung Branch Fisheries, which operates in the fisheries sector in the Bitung area, faces challenges in effective IT management and governance. Adopting the COBIT 2019 framework, the company hopes to improve operational efficiency, reduce security risks, and ensure regulatory compliance. This research aims to explore the implementation of COBIT 2019 at PT. Bitung branch fisheries, identifying problems and potential improvements, as well as the impact on IT performance and governance. Focus on PT's unique context. The Bitung branch fisheries differentiate it from previous studies, hoping that the results will benefit companies and the IT governance community. Through a comprehensive literature review and research methodology, we analyze the design factors influencing IT governance and COBIT 2019 implementation. The results highlight APO04 as a priority object, indicating the company's attention to IT innovation. However, gaps were found in the current level of capability. We recommend strengthening the implementation of APO04, increasing managerial capabilities, and strategic collaboration to improve IT governance and innovation at the PT. Bitung branch of fisheries. In conclusion, this research provides valuable insights for companies and the IT governance community in implementing COBIT 2019 to improve performance and compliance in the ever-evolving digital era.
Analysis of The Role of Affective Commitment As an Intervening Variable in The Relationship Between Effective Reward and Organizational Learning in Advertising Industry Umi Zunaidah; Wulandari; Suparman; Sitti Usmia; Dedik Wiryawan
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i2.532

Abstract

This research aims to analyze the influence of extrinsic reward and intrinsic reward on affective commitment. Primary data, collected through surveys of respondents from the target population, served as the data source. Data collection methods include in-depth interviews, observations, and surveys using questionnaires. The respondents targeted for the survey are employees who have permanent employee status and have worked for at least one year are targeted for the survey. This study employs descriptive research methods. Sampling employed non-probability techniques, such as convenience sampling. The research results revealed a positive and significant impact of both extrinsic and intrinsic rewards on affective commitment. This shows that giving rewards, both in extrinsic and intrinsic form, can increase employee emotional commitment to the company. Apart from that, the results of the analysis also show that affective commitment has a positive and significant effect on knowledge transfer. This emphasizes the importance of having employees with high emotional commitment, because this can increase their ability to share knowledge and information with colleagues. To develop these findings, companies can consider improving reward programs that can increase employee affective commitment, both through extrinsic and intrinsic rewards. Apart from that, companies can also pay attention to other factors that can increase affective commitment, such as a supportive work culture, opportunities for development, and recognition of employee contributions. In this way, companies can create a work environment that supports knowledge transfer and improves overall performance.
The Role of HR Technology in HR Management Transformation: Improving Organizational Efficiency and Productivity Suwaji, Rifki; Muhammad Muliyadi; Indarwan Andhika Kusuma
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

One of the main contributions of HR technology is to enhance HR processes' efficiency through the adoption of integrated human resource management systems. With this system, organizations can reduce administrative errors, expedite decision-making, and enhance visibility into employee data. This research aims to contribute by providing a study of the latest science on the success of HR technology implementation, which relies not only on the technology itself but also on the organization's ability to change culture and work processes. In this study, a literature approach is used to gather information and data from various sources relevant to the issues at hand. The analysis conducted finds that companies need to harness the potential of HR technology to achieve higher efficiency and remain competitive in an increasingly tight global market. By utilizing sophisticated and integrated HR management systems, companies can reduce operational costs, increase productivity, and achieve sustainable competitive advantages. It's crucial for management to ensure that the use of this technology not only yields operational efficiency but also supports long-term growth and innovation. By understanding the crucial role of HR technology in enhancing productivity and managing challenges associated with its implementation, companies can fully leverage its potential to achieve their business goals. Changes in HR management in the technology era offer significant opportunities for companies to enhance efficiency, productivity, and employee experience. However, overall, the long-term implications of HR technology changes can vary depending on how companies handle these changes. Therefore, it's essential for companies to manage change wisely and proactively.
The Disabled Community Empowerment Model with Social Entrepreneurship Approach to Tenoon Business Jasiyah, Rabiyatul; Suriadi
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i2.534

Abstract

The idea of community-oriented resource management (local resource management) is a development management figure that tries to answer development challenges like poverty, environmental degradation, and the lack of community participation in the development process that concerns them. This research aims to build an inclusive community empowerment model through a social entrepreneurship approach in the creative economy sector. This study uses a qualitative descriptive method which includes data collection through observation, interviews, and documentation using key and additional information. Data analysis techniques used are data collection, data reduction, data presentation and conclusion.The results of the study show that the model of empowering people with disabilities with a social entrepreneurship approach in tenoon businesses is based on the strengths and capabilities of people with disabilities so that through empowerment with a social entrepreneurship approach in the creative economy sector it can produce self-recognition, self-confidence and self-reliance that can support person, power and profit on strengthening the next empowerment.
Managing Human Resource in the Digital Economy: Balancing Challenges and Opportunities Suwaji, Rifki; Hepiyanto; Rina Indra Sabella; Waloyo; Rohmah Kurniawati
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i2.535

Abstract

Digital technologies enable the adoption of more efficient working models, such as process automation, predictive analytics for better decision making, and the use of digital platforms for employee development and performance management. This study aims to investigate employee perceptions and experiences of digital transformation in the context of challenges and opportunities at the company PT Charoen Pokphand Indonesia (CP) Food. The research method used is descriptive qualitative with a data collection approach through questionnaires and observations. The questionnaire was designed to collect employee responses on various aspects of digital transformation in terms of opportunities and challenges. Using a purposive sampling approach, which is a sampling method in which the researcher deliberately selects certain participants or sample units based on certain characteristics or criteria that are considered relevant to the research objectives. The results showed that employees have a positive view of digital transformation at the company PT Charoen Pokphand Indonesia (CP) Food. Employees see it as an opportunity for career development and professional growth, and feel supported in developing their digital skills. A work culture that supports collaboration, innovation, and creativity is also considered important in creating a productive and dynamic work environment. The integration of digital technology is considered successful by employees, indicating that the company has successfully implemented technology in daily work processes well. This research provides valuable insights into how digital transformation affects employee perceptions and experiences in the work environment. The implications of these findings can be used by companies to design more effective human resource management strategies to face the challenges and opportunities in the evolving digital economy.
Social Media Analysis: Utilizing Information Technology for Market Intelligence and Branding of Toraja Coffe Products Setiawan, Heri Aji
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i2.536

Abstract

This research discusses the utilization of social media analytics (AMS) to strengthen brand image and gather market information, specifically in the context of Toraja Coffee products. The aim is to understand consumer needs, improve brand image, and support coffee MSMEs in the Salubarani area, Tana Toraja, South Sulawesi. Through this AMS, it is expected that coffee MSMEs can improve their market knowledge, brand image, and contribution to the local economy. This research was conducted in Salubarani Village, located in Gandangbatu Sillanan District, Tana Toraja Regency, South Sulawesi. This research relies on two types of data, namely primary data and secondary data. The use of purposive sampling technique helped in the selection of informants who met the predetermined criteria. The data collection methods applied in this research include observation, interview, and documentation. The results confirmed that social media analysis is crucial in designing marketing strategies and improving the brand image of Toraja coffee. By understanding consumer preferences through social media platforms, companies can evaluate campaign effectiveness, identify market opportunities, and strengthen brand image. Findings also show that social media plays a crucial role in influencing purchasing decisions and strengthening customer loyalty. In the context of Toraja coffee, social media analytics is a critical success factor in marketing and brandingThe use of Social Media Analytics (AMS) provides great benefits for companies in gaining market intelligence and strengthening brand image. AMS enables customization of marketing strategies, competitor mapping, and identification of hidden opportunities. However, effective use requires a robust IT infrastructure and a well-trained team. Privacy and security challenges must also be addressed. In the context of Kopi Toraja, AMS can help MSMEs strengthen brand image
Consumer Preferences on Processed Herbs and Spices Products of SMEs in Sukoharjo Suryaningrum, Dyah Ayu Suryaningrum; Rizki Puspita Dewanti; Rysca Indreswari; Ina Marwantina
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i2.537

Abstract

The demand for herbs and spices products in Indonesia has been steadily increasing each year, especially since the pandemic of COVID-19 pandemic. Information from various media about the benefits of herbs and spices for maintaining health and body stamina has encouraged people to consume the products and their derivations forms. The emergence of various processed herbs and spices products requires producers to better understand consumer behavior. This research aims to understand the decision-making process of purchasing and consumer preferences for processed spice and herbal products produced by SMEs (Micro, Small, and Medium Enterprises) in Sukoharjo Regency. The research involved 103 respondents from Sukoharjo Regency who have consumed herbs and spices products made by SMEs during the last three months. Descriptive methods were conducted through direct interviews with consumers using questionnaires, while conjoint analysis was used to determine the attributes most considered by consumers when making a purchase. The research findings show that the characteristics of consumers of processed herbs and spices products in Sukoharjo Regency are generally dominated by females, aged 17 to 25 years, mainly students, with a monthly income of around IDR 2,000,000. There are three main attributes considered when selecting products, namely taste (23,2%), sugar content (19,1%), and serving forms (12,4%), while the brand attribute has the lowest importance value at 9.4%.
An Agile Development Method of Employee Co-op Shop Web-Based Sales Information System Indriani, Anisa; Pramudito, Dendy K; Suherman
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i2.538

Abstract

Constructing a sales information system is a critical step to improve the sales process of productivity and efficiency. Kopkar 24 MMF as an employee co-op shop which is involved in the procurement and distribution of fast-moving consumer goods. Nowadays, it still conducts manual transactions through order cards and these lead to numerous impediments on commercial development to gain more revenues. The goal of this study is to construct a web-based sales information system utilizing the Laravel framework trough an agile development method. This research specifically to streamline and expedite the transaction process including the storages of goods. An agile development method is used to ensure the system development occurs in iterative stages and can swiftly adapt business evolvement. This web-based sales information system contains five primary functionalities which are product management, employee management, transaction management, billing reports, and other elements that facilitate the sales process at Kopkar 24.
Prediction Analysis of Customer Satisfaction Levels at Company XXX Using the Classification Method Evi Purnamasari; Priscila Yuni Praditya, Ni Wayan; Dwi Asa Verano
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i2.541

Abstract

Service in companies operating in the service system plays a very important role, including in one of the companies in the city of Palembang which we call Company XXX. The level of customer satisfaction with service at Company XXX needs to be considered in order to find out how satisfied customers are with the service system provided by Company XXX. On this occasion the researcher aims to analyze and predict the level of customer satisfaction at Company XXX using the C4.5 classification method. Customer satisfaction is an important factor in maintaining customer loyalty and improving company performance. Using historical customer data for the last 1 year, we apply the C4.5 algorithm to predict customer satisfaction levels. The research results show that the C4.5 method has quite high prediction accuracy, which reaches 83%. It is hoped that the findings from this research can help XXX Company identify the factors that influence customer satisfaction and be able to take strategic steps to improve the quality of service.

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