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Contact Name
Mochammad Fahlevi
Contact Email
fahlevi@stie-kusumanegara.ac.id
Phone
+6281211598747
Journal Mail Official
-
Editorial Address
Jl. Raya Bogor KM.24, RT.3/RW.4, Cijantung, Pasar Rebo, Kota Jakarta Timur
Location
Kota adm. jakarta timur,
Dki jakarta
INDONESIA
Journal of Research in Business, Economics, and Education
Published by STIE Kusuma Negara
ISSN : 26866056     EISSN : 26866056     DOI : -
Core Subject : Economy,
JRBEE: Journal of Research in Business, Economics, and Education is aimed at being a medium for research results dissemination and scientific paper exchanges on the Indonesian economy and business among academics, practitioners, regulators, and public. JRBEE: Journal of Research in Business, Economics, and Education is issued 6 times annually. The Editor receives rigorous research manuscripts that have not been offered for publication elsewhere. In addition, analyses on new economics and business and notes or comments on articles published in the Journal are welcomed. Since its first issue published in 2019.
Articles 338 Documents
Strategies to Overcome Customer's Satisfaction to Improve the Quality of Services in Accordance with Banking Ethics: Case Study at Bank DKI, Tanah Abang, Central Jakarta Helmina Br Ginting
Journal of Research in Business, Economics, and Education Vol. 3 No. 6 (2021): December Edition
Publisher : Kusuma Negara Business School

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Abstract

Customer service is an approach to customer desired to serve the needs of customers with the aim of increasing customer satisfaction and provide solutions of the unsatisfied costumer. What kinds of complaints, and how to cope with customer complaints in improving the quality of service according to service ethics to increase the satisfied of customer. Resulting in satisfaction for bank our customers and make customers become loyal to the bank. Customer service should be in priority in banking activities. Services performed by a bank employee may take the form of learning more about yourself customers. Also good service done by the bank is knowing what is needed and required by the customer. In gain sympathy customers, banks should be able to give satisfaction to customers. But hope and reality sometimes encountered could cause Gap, namely when the expectation is greater than reality means the customer is not satisfied.
The Effect of Reducing Prices for Kuna-Kini MSME Products During the Covid-19 Pandemic on Sales Results Misrofingah; Arif Riyanto
Journal of Research in Business, Economics, and Education Vol. 3 No. 6 (2021): December Edition
Publisher : Kusuma Negara Business School

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Abstract

During this Covid-19 pandemic, small industries have a fairly large role in supporting the economy of the community, even during this time of crisis that hit Indonesia, many small industries were able to survive in this crisis situation. The strength of small industry so that it is able to survive is because small industry is very flexible and very quick to respond to changes, besides that most of the raw materials and natural resources used are local. But not all small industries use local raw materials, there are some that use imported raw materials, but the amount is relatively small. Due to its local nature, small industries can still produce. Small industries are mostly carried out in rural areas, this is done because of the consideration of various aspects, namely the low wages of labor, a lot of available labor, and the availability of raw materials that are easily available. This aspect can attract residents in rural areas to open businesses both as side businesses and main businesses apart from farming and other businesses. With the increasing questions about product competition from MSMEs, the strategy of reducing selling prices during this pandemic, in this case is implemented by examining the MSME products "Kuna now which has a strategy of reducing selling prices. sales results. It can be concluded that the decrease in selling price has a significant effect on sales results. It is better if Kuna-Kini MSMEs always improve the skills (professionalism) of employees and also need to place the right human resources in handling the promotion section, which in today's digital era can be done through social media, with the hope of having a positive impact on sales results.
Analysis of Community Ability and Access to Education as an Effort to Reduce Poverty Rate in Indonesia Ida Harahap; Wati Rosmawati
Journal of Research in Business, Economics, and Education Vol. 3 No. 6 (2021): December Edition
Publisher : Kusuma Negara Business School

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Abstract

Poverty is a topic that is still being discussed in Indonesia. The mitigation itself cannot be carried out through one stage, so that poverty indicators need to be clearly, measurably and comprehensively defined and can then be guided and become the basis for making policies with precise targets with relevant poverty alleviation programs. In Indonesia, to accelerate poverty reduction, the Government has established social protection programs including the Prosperous Family Savings Program, the Smart Indonesia Program, and the Healthy Indonesia Program. The things that must be considered in doing so are public access to education and other factors, namely the average length of schooling and the unemployment rate.
The Effect of Government Internal Auditor's Competency and Professionalism on Audit Quality : Case Study on the Auditor of the DKI Jakarta Financial and Development Supervisory Agency Shofia Asry
Journal of Research in Business, Economics, and Education Vol. 3 No. 6 (2021): December Edition
Publisher : Kusuma Negara Business School

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Abstract

Developments in all sectors at this time have quite affected the profession of independent auditors, in this case government auditors. Government auditors are auditors who work in government agencies whose main task is to audit the financial accountability of various organizational units within the government. This auditing is carried out by government auditors, one of which is the Internal Auditor who works at the BPKP Finance and Development Supervisory Agency (BPKP). The purpose of this study was to determine the effect of Competence and Professionalism of Government Internal Auditors on Audit Quality at Representatives of the Financial and Development Supervisory Agency for the Special Capital Region of Jakarta. The results of this study indicate that there is a simultaneous influence of Competence and Professionalism of Government Internal Auditors on Audit Quality at Representatives of the Financial and Development Supervisory Agency for the Special Capital Region of Jakarta. This is indicated by the calculated F value of 11.752 which is greater than the F table of 3.42 and indicated by the sig of 0.000 which is smaller than 0.05. From the results of the calculation of determination (R2) that is equal to 0.763 which means that the Competence and Professionalism of the Government's Internal Auditor simultaneously affect the Quality of Audit at the Representative of the Financial and Development Supervisory Agency for the Special Capital Region of Jakarta by 76.3%.
Analysis of Intrinsic Motivation Meaning in Song Lyrics "Mulai Langkahmu" by Yura Yunita Santi Kurnia; Muhamad Ekhsan
Journal of Research in Business, Economics, and Education Vol. 3 No. 6 (2021): December Edition
Publisher : Kusuma Negara Business School

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Abstract

This study aims to explain the meaning of intrinsic motivation contained in the lyrics of the song "Mulai Langkahmu" by Yura Yunita. This research is a type of qualitative research with semiotic analysis of Ferdinand de Saussure to find markers and signifiers of the meaning of intrinsic motivation to be conveyed by the poet. The result of this research is that the song ""Mulai Langkahmu" by Yura Yunita is a song that contains the meaning of intrinsic motivation which is intended for young people to struggle in reaching their dreams and goals. Young people are a golden generation that is rich with creative thoughts and ideas, so never give up and surrender in realizing all these thoughts and ideas. Good changes will happen if young people are willing to move and fight.
The Influence of Work Environment and Motivation on Employee Performance Inna Nisawati Mardiani; Paskalis Jaya
Journal of Research in Business, Economics, and Education Vol. 3 No. 6 (2021): December Edition
Publisher : Kusuma Negara Business School

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Abstract

The purpose of this study was to determine the effect of work environment and motivation on employee performance. This study uses quantitative methods. The population and sample in this study were employees of PT. Maxxis International Indonesia is part of the quality control division with a total of 62. The method of data collection is through questionnaires distributed through google form. In conducting data analysis, using the SPSS program. The techniques used in this research are Validity Test, Reliability Test, Classical Assumption Test, Multiple Linear Regression Test and Hypothesis Testing. The results of the study show that the work environment variable has a significant effect on employee performance, the results of the study on motivational variables have a significant influence on employee performance.
The Correlation Between Students’ Vocabulary Mastery and Listening Achievement at 10th A Grade of Smks Keluarga Bunda Jambi Rahmah; Yulia Wiji Astika; Siti Rahmiati; Teta Wismar
Journal of Research in Business, Economics, and Education Vol. 3 No. 6 (2021): December Edition
Publisher : Kusuma Negara Business School

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Abstract

Language is the basic skills are needed for real communication among people. Vocabulary and listening is one of the problems confronted by English language learners . SMKS Kesehatan Keluarga Bunda Jambi is one of Islamic boarding school that have problem in English lesson. The students have low motivation for study English, especially in vocabulary and listening. Based on explanation above, it is interested to conduct the research with entitled “The Correlation Between Students’ Vocabulary Mastery and Listening Achievement at 10th A Grade of SMKS Keluarga Bunda Jambi. Research design was use correlation research design with quantitative method. The population of the research was all students of 10th grade students’ at SMKS Kesehatan Keluarga Bunda Jambi, Academic Year 2021. The sample in this research was 26 students from Nursing Class and Pharmacy Class. There is no significant correlation of students’ vocabulary mastery and listening achievement at 10th A grade students of SMKS Keluarga Bunda Jambi, Academic Year 2021. It can be proved with the result is 0.670. The correlation is positive and can be categorized as substantial correlation.
Implementation of Materiality in Planning Audit of Financial Statements at PT. BPDL in KAP Bambang Sudaryono & Partners Maidani; Murti Wijayanti
Journal of Research in Business, Economics, and Education Vol. 3 No. 6 (2021): December Edition
Publisher : Kusuma Negara Business School

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Abstract

Audit Planning and Determination of Materiality is an important component in the implementation of the Audit of Financial Statements. To give a proper opinion that the financial statements are free from the risk of material misstatement, the auditor needs to make a good audit plan and provide a level of materiality in the financial statements. Materiality requires professional judgment with reference to the size or nature of misstatements, which are expected to influence the decisions of users of financial statements. This internship report is to be able to find out how the auditors at KAP BS and Partners determine the audit plan and determine the level of materiality, in the early stages of audit planning. The result of the internship is that the financial statement audit planning is in accordance with audit standard number 300 regarding planning an audit of financial statements, audit standard number 315 regarding the identification and assessment of material misstatements through an understanding of the entity and its environment as well as audit standard number 210 and in accordance with standards audit number 320 which regulates materiality in the planning and implementation stages of the audit.
Identify Consumer Behavior in Choosing Delivery Services in Shopping in the Digital Era Rina Indrayani
Journal of Research in Business, Economics, and Education Vol. 3 No. 6 (2021): December Edition
Publisher : Kusuma Negara Business School

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Abstract

The digital age makes all parties deal with delivery services, both e-commerce, and consumers. Not a few confused consumers choose a delivery service that is able to fulfill their desires. The purpose of this research is how to choose a delivery service using the selected criteria. The method used is The Hierarchical Analysis Process where this method can help determine the order of criteria used. Based on the results of the study, the order of criteria used by consumers is the time of collection and delivery of goods amounting to -1,646 stopover time -1,607 handling of loss and damage of goods -1,632 billing system -1,722 and accuracy of information of -1,543, where the results show JNE with a final conclusion rate of 0,392 then SICEPAT 0,342 and the last J&T which is 0,290.
The Influence of Work Culture, Work Discipline, and Motivation on Employee Performance Ida Abdul Gofar; Nurlinda
Journal of Research in Business, Economics, and Education Vol. 3 No. 6 (2021): December Edition
Publisher : Kusuma Negara Business School

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Abstract

The purpose of this study was to determine the effect of work culture, work discipline, and motivation on employee performance at PT. DHL Supplychain Indonesia. The population and samples used in this study amounted to 70 respondents. The data collection method used a questionnaire distributed through google form. Hypothesis testing in this study using SPSS analysis tools by conducting validity tests, reliability tests, classical assumption tests, multiple linear regression, coefficient of determination (R²) test, f test, and T test. The results of the study explain that work culture has an effect on employee performance, work discipline affects employee performance, and work motivation does not affect employee performance.