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INDONESIA
Enrichment : Journal of Management
Published by Institute of Computer Science
ISSN : 20876327     EISSN : 27217787     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
The Enrichment : Journal of Management offers wide ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers a emphasis for universal proficiency in the vital methods, techniques and areas of research; presents a opportunity for its readers to share mutual understandings across the full range of businesses and skills in which management and science is used; covers all areas of management science from systems to practical facets; links concept with training by publishing case studies and covering the latest important issues.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 1,382 Documents
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The Impact of Large Scale Social Restrictions (PSBB) on The Stock Price of Service Companies on The Indonesia Stock Exchange Fanny Monica Anakotta
Enrichment : Journal of Management Vol. 12 No. 1 (2021): November: Management Science
Publisher : Institute of Computer Science (IOCS)

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Abstract

This study aims to determine the impact of large – scale social restrictions (PSBB) on the stock price of service companies on the Indonesia Stock Exchange. This research is a quantitative research in which the data source used is secondary data obtained from the website: http www.idx.co.id. Data collection techniques are through documentation in the form of stock prices H-14 to H-1 before the implementation of PSBB and H +1 up to H + 14 when the PSBB is implemented. The share price used is the closing price. Hypothesis testing in this study used statistical analysis tools paired sample t-test. And based on the results of the hypothesis test, it is concluded that there is no significant difference in the stock prices of service companies listed on the Indonesia Stock Exchange before and when PSBB are enacted.
Assessing the Quality of Metro City Government Financial Report Disclosure khairudin khairudin; Aminah Aminah; Riswan Riswan; Nurdiawansyah Nurdiawansyah; Erick Surya Dharma
Enrichment : Journal of Management Vol. 12 No. 1 (2021): November: Management Science
Publisher : Institute of Computer Science (IOCS)

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Abstract

This study is aimed at assessing the quality of disclosure of Metro City LKPD for the period 2014-2018 based on PP No. 71/2010. This research was conducted by comparing the disclosure items made by the Metro City Government with the disclosure items based on PP no. 71/2010. The results of the study found that the LKPD disclosure index by the Metro City Government during the period of receiving WTP opinions was low and the disclosure items that were obeyed were about inventory accounting and items about construction accounting in progress were disclosure items that were often violated. This finding has implications for improving the performance of BPK-RI so that the WTP opinion is given truly describes the real quality of financial management.
Enhancing Repurchase Intention in Retail: the Role of Customer Satisfaction, Service Quality, and Product Assortment Tessa Desara; Verinita Verinita; Maruf Maruf; Tedi Hidayat
Enrichment : Journal of Management Vol. 12 No. 1 (2021): November: Management Science
Publisher : Institute of Computer Science (IOCS)

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Abstract

High competition in retail sector has encourage the actors to keep their attention to estimate next sales volume through determine repurchase intention. This study aims to find out the effects of product assortment and service quality on repurchase intention directly, and through mediating impact of customer satisfaction indirectly. We received 222 feedback online questionnaires through the technique of purposive sampling. Then, we were analyzed by assisting of PLS and SPSS Vs. 26 to descriptive analysis and SEM. We found all of the hypothesis proposed are supported, and partial contribution by customer satisfaction in both indirect effects
The Effect of Work From Home on Work Life Balance and Work Stress on Female Workers Arwin Arwin; Ivone Ivone; Supriyanto Supriyanto; Ruri Aditya Sari
Enrichment : Journal of Management Vol. 12 No. 1 (2021): November: Management Science
Publisher : Institute of Computer Science (IOCS)

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Abstract

At the beginning of the work from home policy, many employees, especially female employees, enthusiastically welcomed it, because they could do office work while taking care of the household. This study aims to analyze the effect of work from home (WFH) on work life balance (WLB) and work stress for female workers in Medan City. Respondents in this study were 100 female workers in the city of Medan aged 25-49 years with purposive snowball sampling technique. Data was collected by distributing a 5 Likert scale questionnaire. The analysis carried out in this study was a partial and simultaneous test of the influence between variables. Based on the results of the study showed that there was an influence (p>0.05) betweenWFH with WLB and work stress simultaneously. Meanwhile, based on the results of the t test, it shows that WFH does not affect work stress. Furthermore, there were 48% of respondents who gave a doubtful response to their satisfaction in carrying out office and home work during WFH and as many as 35% did not experience role stress during WFH, as many as 19% of female workers in Medan City felt stressed with working conditions during WFH. This study shows that it is necessary to take a policy so that WLB and work stress on female workers do not affect performance.
The Effect of Perceived Organizational Support on Employee Performance Weny Weny; Rina Friska Br Siahaan; Dewi Anggraini; Fahmi Sulaiman
Enrichment : Journal of Management Vol. 12 No. 1 (2021): November: Management Science
Publisher : Institute of Computer Science (IOCS)

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Abstract

Employee performance is relevant to researched, because nowadays many performances are not paid attention to even though a good performance can have a big influence on every company, as well as to find out whether employees work responsibly or not. Good performance will produce satisfactory quality and quantity, but on the other hand, poor performance will produce poor results. This is a special concern within the company, in achieving the company's goals effectively and efficiently through good performance. Every organization always wants satisfactory performance in achieving the goals of the company. There are several factors that affect employee performance, which are Perceived Organizational Support (POS). The problem is the decreasing of employee performance in Medan Cendana Polytechnic due to the decrease in Perceived Organizational Support. This will affect in a decrease of employee engagement. The research objective is an effort to improve employee performance in terms of Perceived Organizational Support and employee engagement. There are several steps in this research, which are distributing questionnaires, recapitulating the results of the questionnaires and analyzing the results with statistics. The results of the research show that based on the partial test data processing (T test) the significance value is below 0.05, which means that there is a relationship between Perceived Organizational Support and Cendana Polytechnic employee performance. The results also show that the employee engagement variable mediates the relationship between Perceived Organizational Support on performance because after the three mediation test conditions are met, the researcher compares the effect of Perceived Organizational Support on employee performance in model 2 and 3. As a result, the effect of Perceived Organizational Support on employee performance in model 3 is weak, this means that there is a partial mediation effect.
Online Training About Entrepreneurship For Asahan University Students In Pandemic Era M Umar Maya Putra
Enrichment : Journal of Management Vol. 12 No. 1 (2021): November: Management Science
Publisher : Institute of Computer Science (IOCS)

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Abstract

This research is a concept online training about entrepreneurship for Asahan University students in pandemic era. The research goal is making the creativity for young students for getting the willingness and idea to increase the entrepreneurship ability in pandemic era. The method used is an experimental online learning method in the entrepreneurship material and literature study concept with zoom meeting room Website and Seminar (Webinar). The way to tranfer entrepreneurship knowledge based on journals, books mentioned about the creativity for requiring its quality for economics students and invited entrepreneurship beginner conducted with focus in business feasibility concept of tendency for attracting consumers to for buying interest continuously. From the online presentation of the entrepreneurship to Asahan University Student, there are several points that are asked by audiences about entrepreneurship such as the way to get the entrepreneurship willingness in the Asahan University. From the activity, the government actors must commit the achievement of the results of activities to make the brand new approachment in Asahan Regency
Promotion Strategies on the Number of Arrival Guests by the Reception Staff at Sentral Seaview Hotel Penang, Malaysia Nirwaty Tarigan
Enrichment : Journal of Management Vol. 12 No. 1 (2021): November: Management Science
Publisher : Institute of Computer Science (IOCS)

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Abstract

Hospitality is one of industry selling a service. One of the people that provide service in the hotel is called as reception staff. He has responsibilities in handling guest check in and checkout including promoting the hotel rooms. The receptionist staff will handle everything the guest order including guest complaints. The receptionist staff will hear nicely the guest complaint and solve the guest problem. After that, the guests who are satisfied to the service then hopefully they will recommend to others. The good experience of the guest will bring them back to stay in the future. This is one of receptionist strategy to promote the hotel product. This research discussed how strategy to promote the hotel product by receptionist, what is the information of the receptionist during promoting the hotel products, how the guest satisfaction about hotel products informed by receptionist in Sentral Seaview Hotel Penang, Malaysia.
THE INFLUENCE OF BOPO LDR, AND LEVERAGE ON FINANCIAL PERFORMANCE (ROA) IN BANKING COMPANIES LISTED ON BURSA EFFECTS INDONESIA Rizky Surya Andhayani Nasution
Enrichment : Journal of Management Vol. 12 No. 1 (2021): November: Management Science
Publisher : Institute of Computer Science (IOCS)

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Abstract

The bank is a financial institution whose function is to collect funds from the public. Commercial banks are also institutions that function to facilitate the flow of payment traffic. Every commercial bank must maintain the soundness of its bank to be able to compete and provide maximum service to customers. The soundness of the bank can be seen from the financial performance of the bank. Financial performance is one of the basic assessments of the company's financial condition that can be done based on an analysis of the company's financial ratios. The company's financial performance can be assessed through various variables. The financial performance of the banking sector which is published through financial ratios are grouped into liquidity ratios (LDR), solvency ratios (CAR and Leverage), operational efficiency (BOPO). The independent variables in this study are BOPO, LDR, and leverage. The dependent variable is financial performance. This study aims to examine the effect of Operational Efficiency (BOPO), Loan to Deposit Ratio (LDR), and Leverage on Return on Assets (ROA) as a proxy for Financial Performance. The research population is all banking companies listed in the Bursa Effect Indonesia (BEI). The object of research is all banking companies listed in the Bursa Effect Indonesia (BEI) in 2010-2014. Sample selection was done by purposive sampling. the analytical method used in this study was to perform quantitative analysis which was expressed by numbers that were calculated using statistical methods assisted by computer technology, namely SPSS 20 The data analysis method used in this study is the Multiple Linear Regression analysis method. In performing multiple linear regression analysis, this method requires testing the classical assumptions to get good regression results. Where the hypothesis testing uses the individual parameter significance test (t statistical test), and the determinant coefficient test (R2). The results showed that the BOPO, LDR, and Leverage. variables significant effect on ROA as well.
The Role Of The Staff In Improving Work Operations At The Coffee Shop To Increase Guest Satisfaction At Garuda Plaza Medan Hotel Herti Ginting; Anggi Novika sari
Enrichment : Journal of Management Vol. 11 No. 2 (2021): May: Management Science
Publisher : Institute of Computer Science (IOCS)

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Abstract

This study aims to determine the waiter's service to guest satisfaction, know the sense of empathy and sympathy of the waiter to the guest's happiness, and know the supervisor's supervision of the waiter's service in the restaurant. This research was conducted on waiters, supervisors, and guests. There are five waitresses in the Coffee Shop, two supervisors, and sampling for guests. The results showed that 65% of waiters did not know about service in increasing guest satisfaction, 57.15% of supervisors did not supervise the work of the waiter in improving operations. working at the Coffee Shop and 65.72% of guests feel less satisfied and comfortable with the services provided by the waitress at the Coffee Shop
The Role Of The Staff In Increasing Guest Satisfaction At The Lake Toba International Cottage Hotel Restaurant Syahrial Sitorus; Paska Apriani Berutu
Enrichment : Journal of Management Vol. 11 No. 2 (2021): May: Management Science
Publisher : Institute of Computer Science (IOCS)

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Abstract

In providing services to guests, the implementation of standard operating procedures is very necessary, and the role of a waiter is very supportive in the success of a restaurant, so that guest satisfaction in the waiter service of the Lake Toba International Cottage Hotel. In this study, the authors found the average percentage obtained from the questionnaire, namely about the analysis of the knowledge of the waiter in service, it was found that there were 42% of the waiters who answered always there, 29% of the waiters who answered sometimes and there were 29% of the waiters who answered never in the past. knowledge of service. Then on supervision it was found that there were supervisors who answered always 30%, there were 60% supervisors who answered sometimes and there were 10% supervisor who answered no. Furthermore, regarding guest satisfaction, it was found that there were 74% of guests who were satisfied and 26% of guests felt less satisfied. In writing this final project, the author hopes that all waiters in the restaurant must always pay attention to the appearance and service system that will be provided to guests, so that this can increase comfort and satisfaction to guests, by providing the best service and must know what to expect. the wishes and needs of guests. Waiters are also required to have a way of working that is full of responsibility because waiters are ambassadors of the company which indirectly has to work professionally and more creatively, which is useful for increasing the comfort of guests who come in the service of eating and drinking from guests who come to the restaurant. restaurant

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