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Jurnal Papatung : Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik
Published by GoAcademica Research and Publishing
ISSN : -     EISSN : 27150186     DOI : https://doi.org/10.660303/japp
Core Subject : Humanities, Social,
Humanities Social Sciences
Jurnal Papatung : Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik is an open access and peer-reviewed Journal, JAPP is scientific journal that contains the results of theoretical research and studies on Government, Politics and Public Administration. Managed by GlobalWriting Academica Consulting and Publishing. Focus and Scope Jurnal Papatung : Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik is a multi-disciplined journal focused on the study of Government, Politics and Public Administration in Indonesia, Asia and The World. The journal publishes theoretical and empirical research articles intending to promote and disseminate academic atmosphere in and on the region. The journal publication includes articles, research notes, notices on conferences, workshops and seminars, and book reviews.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 193 Documents
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PERUBAHAN UNDANG-UNDANG SITEM PENDIDIKAN NASIONAL DARI DULU HINGGA KINI SERTA IMPLIKASINYA TERHADAP PENDIDIKKAN ISLAM Anisa Rahma Nada; Tugiah; Ridwal Trisoni
PAPATUNG: Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Vol 5 No 3 (2022): PAPATUNG Volume 5 Nomor 3 Tahun 2022
Publisher : GoAcademica Research dan Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/japp.v5i3.650

Abstract

Seiring dengan berjalannya waktu serta untuk menjawab relevansi tuntutan zaman dalam perkembangan pedidikan. Indonesia telah mengalami perubahaan UU Sistem Pendidikan Nasional. Perubahan tersebut bertujuan untuk menyempurnakan undang-undang dalam bidang ppendidikan. Peruma bahan ini dimulai sejak UU No. 4 Tahun 1950 dan UU No. 12 Tahun 1954, tentang Dasar –Dasar Pendidikan dan Pengajaran Sekolah di seluruh Indonesia, selanjutnya diikuti dengan lahirnya Undang-Undang No.2 Tahun 1989 tentang Siotem Pendidikan Nasional, Undang-Undang ini secara subtansi mmengubah dasar pendidikan Indonesia yaitu Pancasila dan Undang-Undang Dasar 1945. Pada perkembangan berikutnya sebagai bentuk komitmen pemerintah untuk perbaika pendidikan Indonesia serta masih kurang relevannya UU No 2 Tahun 1989 untuk itu diganti dengan UU No.20 Tahun 2003 tentang Sistem Pendidikan Nasional. Dalam undang-undang ini lebih menekankan bahwasanya penyelenggaraan pendidikan harus dilaksanakan secara demokratis dan berkeaadilan, tidak deskriminatif serta menjunjung tinggi hak asasi manusia, nilai agama, kultur dan kemajemukan bangsa. Dalam UU No. 20 Tahun 2003 tentang Sitem Pendidikan Nasional ini dalam Bab XVII Bagian Ketiga, Pasal 61 memuat ketentuan tentang srtifikaasi yang selanjutnya diperkuat oleh UU No.14 Tahun 2005 tentang Sertifikasi Guru dan Dosen dan Peraturan Pemerintah. Berdasarkan hal tersebut dapat disimpulkan bahwa upaya peningkatan mutu pendidikan telah terlaksanak dan terintegrasi dalam Sistem Pendidikan Nasional yang diatur oleh UU No. 20 Tahun 2003. Dengan demikian seluruh komponen yang terlibat dalam lembaga pendidikan dari tingkat dasar hingga perguruan tinggi dapat memanfaatkan regulasi ini untuk membuka peluang peningkatan mutu pendidikan secara umum serta mutu pendidikan Islam secara khusus.
KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DAN DAMPAKNYA PADA LOYALITAS PELANGGAN PERUSAHAAN TRANSPORTASI UMUM Nelson S. Pangaribuan; Yenita
PAPATUNG: Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Vol 6 No 1 (2023): PAPATUNG Volume 6 Nomor 1 Tahun 2023
Publisher : GoAcademica Research dan Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/japp.v6i1.652

Abstract

Adanya perubahan perilaku mobilisasi masyarakat dari penggunaan kendaraan pribadi menuju penggunaan transportasi umum mengindikasikan munculnya peluang yang baik bagi perusahaan di bidang transportasi umum. Penelitian yang dilakukan ini untuk mengetahui adanya dampak kualitas pelayanan terhadap kepuasan dan efeknya pada loyalitas pelanggan PO Bus Damri. Pendekatan penelitian yang digunakan adalah pendekatan kuantitatif. Sampel penelitian yang ditetapkan adalah penumpang di wilayah DKI Jakarta yang menggunakan jasa PO Bus Damri di tahun 2020 hingga 2022. Adapun sampel penelitian yang terkumpul dan memenuhi persyaratan adalah sebanyak 70 sampel. Data yang telah dikumpulkan kemudian dianalisis dengan analisis jalur. Hasil penelitian menunjukkan bahwa kualitas pelayanan memiliki pengaruh besar dan positif terhadap kepuasan pelanggan; kualitas pelayanan memiliki pengaruh signifikan dan positif terhadap loyalitas pelanggan; kepuasan pelanggan memiliki pengaruh signifikan dan positif terhadap loyalitas pelanggan, serta; kualitas pelayanan memiliki pengaruh signifikan terhadap loyalitas pelanggan melalui kepuasan pelanggan pada PO Bus Damri.
TRANSFORMASI DIGITAL PEMERINTAH DAERAH DI ERA SOCIETY 5.0: STUDI KASUS DI PROVINSI JAWA BARAT Endang Try Setyasih
PAPATUNG: Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Vol 5 No 3 (2022): PAPATUNG Volume 5 Nomor 3 Tahun 2022
Publisher : GoAcademica Research dan Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/japp.v5i3.657

Abstract

Society 5.0 relies heavily on the Internet of Things, Big Data, Artificial Intelligence, and Robotics to address a variety of social concerns and issues. The government, particularly local governments, faces the problem of maximizing the use of digital technology to improve public services and governance. Better governance facilitated by digital transformation will not only have an effect on public services, but will also increase citizen involvement and stimulate economic growth. This study examines the local government of West Java province's digital transition towards a digital province in the era of society 5.0. This study employs a qualitative approach and descriptive methodologies. The findings of the study indicate that digital transformation in local government in Indonesia lags behind other nations, particularly those in Southeast Asia. This is due to various constraining factors, including a lack of implementation uniformity, insufficient human resources, inconsistent infrastructure, a lack of community participation, and a lack of government commitment. The regional government of the province of West Java is undergoing a digital transformation, which includes the implementation of the West Java Digital Service (JDS), which includes a digital village as one of its initiatives.
PENGARUH KUALITAS LAYANAN BUS LISTRIK TERHADAP KEPUASAN KAUM MUDA YANG MEMPENGARUHI KEPUASAN HIDUP Ahmad Saifulloh; Yenita
PAPATUNG: Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Vol 6 No 1 (2023): PAPATUNG Volume 6 Nomor 1 Tahun 2023
Publisher : GoAcademica Research dan Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/japp.v6i1.659

Abstract

This study aims to analyze the influence of electric bus service quality on youth satisfaction which affects life satisfaction. This research uses descriptive quantitative research. The method of analysis uses software applications in SPSS version 25 which is used to analyze respondent data. Data collection was carried out using a questionnaire. The sample in this study is a portion of the population that meets the inclusion criteria, namely those who use the bus at least 2 times a month and the exclusion criteria for officers working in Trans Jakarta. The results of this study are: 1) The proportion of respondents' tangible bus variables in terms of customer satisfaction is mostly good (76.5%); 2) The proportion of respondents' bus driver's quality variables in terms of customer satisfaction is mostly good (94.1%); 3) The proportion of respondents' empathy variables in terms of customer satisfaction is mostly good (65.9%); 4) The proportion of the variable total service quality of respondents in terms of customer satisfaction is mostly good (51.8%); 5) There is a relationship between tangible bus variables and customer satisfaction (p value 0.000); 6) There is no relationship between bus driver's quality variables and customer satisfaction (p value 1000); 7) There is no relationship between empathy and customer satisfaction (p value 0.174); and 8) There is a relationship between total service quality variables and customer satisfaction (p value 0.010).
ANALISIS PENGARUH LITERASI KEUANGAN, INKLUSI KEUANGAN DAN LIFESTLYE TERHADAP PERILAKU FINANSIAL PADA IGENERATION (Z) Ghegana Ariel Sheda
PAPATUNG: Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Vol 6 No 1 (2023): PAPATUNG Volume 6 Nomor 1 Tahun 2023
Publisher : GoAcademica Research dan Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/japp.v6i1.660

Abstract

The purpose of this study is to analyze the effect of financial literacy, financial inclusion and lifestyle on financial behavior in iGeneration Z in Surakarta City. In this study using a type of quantitative research from primary data management sources, with the technique of distributing questionnaires to 100 respondents. Data analysis using multiple linear regression analysis method. Based on the results of this study, several conclusions can be drawn, namely the variables Financial Literacy (X1), Financial Inclusion (X2), Lifestyle (X3) have a positive and significant effect on financial behavior in iGeneration Z in Surakarta City. Based on the results of this study, it is hoped that Generation Z can maintain their financial behavior and of course also increase financial literacy and pay attention to lifestyles that meet their needs not desires, so that their financial behavior will continue to improve.
ANALISIS PENGARUH KUALITAS DAN TARIF LAYANAN TERHADAP LOYALITAS PENUMPANG MELALUI KEPUASAN PENUMPANG PADA LAYANAN TRANSPORTASI LAUT Nelson S. Pangaribuan; Yenita
PAPATUNG: Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Vol 5 No 3 (2022): PAPATUNG Volume 5 Nomor 3 Tahun 2022
Publisher : GoAcademica Research dan Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/japp.v5i3.664

Abstract

This research was conducted to determine the factors that influence passenger loyalty in water transportation. The research approach used was a quantitative approach. The research data is primary data obtained through a survey technique. The data that has been collected was then analyzed by path analysis. The research results showed that: 1) service quality has a significant and positive effect on passenger satisfaction; 2) tarrif has a significant and positive effect on passenger satisfaction; 3) service quality has a significant and positive effect on passenger loyalty; 4) tarrif has a positive but not significant effect on passenger loyalty; 5) passenger satisfaction has a significant and positive effect on passenger loyalty; 6) service quality has a significant effect on passenger loyalty through passenger satisfaction, as well as; 7) tarrif has a positive and significant effect on passenger loyalty through passenger satisfaction at PT ASDP route Merak-Bakauheni.
ANALISIS KEPUASAN KONSUMEN TERHADAP LAYANAN COMMUTER LINE BERDASARKAN MARKETING MIX 7P LINTAS MANGGARAI-CIKARANG Tansah Bagas Prakosa Jati; Yenita
PAPATUNG: Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Vol 5 No 3 (2022): PAPATUNG Volume 5 Nomor 3 Tahun 2022
Publisher : GoAcademica Research dan Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/japp.v5i3.668

Abstract

Transportation is currently an important need besides clothing, food and shelter for every individual who is active, especially in metropolitan areas such as Jakarta, Bogor, Depok, Tangerang and Bekasi (Jabodetabek) which really require high mobility and demands punctuality is a challenge for transportation provider. KRL Commuter Line as a rail-based urban transportation service provider has the ability to answer the mobility needs of urban communities (Jabodetabek). However, this capability must be supported by qualified service quality, one of which is by implementing the 7P (Marketing Mix) marketing mix for KRL Commuter Line services. Lintas Manggarai-Cikarang is one of the KRL Commuter Line corridors that is included in the category of high passenger volume, so service to service users will be seen based on product factors, price, place, people, promotion, process and physical evidence and their relationship to customer satisfaction KRL Commuter Line crossing Manggarai-Cikarang. The results of the SEM-PLS analysis of product, price, promotion, people, and process factors have a significant value on customer satisfaction. However, the physical evidence and place factors do not have a significant effect on customer satisfaction. Furthermore, in future research, it is hoped that factors that do not have significance can be studied in more depth.
ANALISIS KEPUASAN KONSUMEN TERHADAP LAYANAN KERETA API JARAK JAUH PT. KERETA API INDONESIA (PERSERO) BERDASARKAN MARKETING MIX 5P DI DAERAH OPERASI 1 JAKARTA Tansah Bagas Prakosa Jati; Yenita
PAPATUNG: Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Vol 6 No 1 (2023): PAPATUNG Volume 6 Nomor 1 Tahun 2023
Publisher : GoAcademica Research dan Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/japp.v6i1.670

Abstract

Train is a land transportation mode that is quite reliable and environmentally friendly and has advantages that other land transportation modes do not have, namely in terms of carrying capacity and punctuality of travel. The advantages of rail transportation have been used for centuries as a means of delivering passengers and goods with a destination that can be directly entered in the city center. PT. Kereta Api Indonesia (Persero) is a transportation provider that provides this train transportation service, one of whose services is the Long-Distance Train service managed by the Jakarta Operational Area 1 for departure from Jakarta to major cities throughout the island of Java which is affordable to the railway network. The advantages of the train mode make this mode excellent for service users who want to travel out of the city from the city of Jakarta, However, being the main choice of service users makes transportation operators continue to improve services and improve services to service users on an ongoing basis. To see further how the improvement of services is carried out, the concept of marketing mix involving promotional variables, places, people, physical environment and processes analyzed with the SPSS program is used so that mathematical conclusions are obtained to interpret the factors that affect consumer satisfaction from the 5 variables of the marketing mix concept. In this study, it was found that the physical environment variable has the greatest influence on consumer satisfaction which is then followed by physical environmental factors, processes, promotions, places, and people.
PENEGAKAN HUKUM TINDAK PIDANA PROSTITUSI ANAK SECARA ONLINE BERDASARKAN SISTEM HUKUM INDONESIA Robi Assadul Bahri
PAPATUNG: Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Vol 6 No 1 (2023): PAPATUNG Volume 6 Nomor 1 Tahun 2023
Publisher : GoAcademica Research dan Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/japp.v6i1.672

Abstract

The practice of child prostitution has caused various negative impacts, one of which is damaging the morale of the nation's next generation, so that it can threaten the survival of the nation and state in the future. Ironically, cases of child prostitution have soared by more than 50 percent since the Covid-19 pandemic hit Indonesia. This, of course, is of concern to the government and law enforcement officials, including the author as an academic. This research is legal research with a typology of normative legal research or doctrinal research that aims to produce arguments, theories or new concepts in solving the problems to be studied. The results of the study concluded that the arrangements for eradicating criminal acts of online child prostitution in Indonesia are scattered in several statutory provisions. Legal System Theory concluded that online child prostitution law enforcement in Indonesia is still considered not to be effective and optimal, so that in the future there is a need for system changes in online child prostitution law enforcement.
REORIENTASI REFORMASI BIROKRASI DAN GOOD GOVERNANCE DALAM PENYELENGGARAAN SEKTOR PUBLIK DI INDONESIA Ii Sumantri
PAPATUNG: Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Vol 5 No 2 (2022): JURNAL PAPATUNG Volume 5 Nomor 2 Tahun 2022
Publisher : GoAcademica Research dan Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/japp.v5i2.679

Abstract

In order for a country to run well, it is necessary to have a well-run public bureaucracy. But unfortunately, the perception of the bureaucracy in Indonesia itself is very bad, where the bureaucracy is considered as convoluted, too many rules and very inefficient. This research then aims to look at how bureaucratic reform and good governance are reoriented in organizing the public sector in Indonesia. This research will be carried out using a descriptive qualitative approach. The data used in this study were obtained from various research results and previous studies. The results of this study then found that a clean and democratic government system must be a priority for society and government. Efforts to achieve this can be carried out through the application of the principles of good governance. In its implementation, governance reorientation can be carried out by involving stakeholders, the public and the private sector.

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