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INDONESIA
Jurnal Manajemen Bisnis
Published by Universitas Muhammadiyah Malang
ISSN : 26552523     EISSN : 20890176     DOI : https://doi.org/10.22219/jmb.v10i1.13949
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
The Universitas Muhammadiyah Malang published Manajemen Bisnis (MB) journal in 2011. Start in December 2018, the MB journal has online ISSN 2655-2523 for articles that publish started from Volume 9 No. 1, April 2019. Then, start from Volume 9 No. 2. MB journal has been accredited for SINTA 4. MB journal is a peer-reviewed and open-access journal published twice a year (April and October). This journal published articles in Bahasa but in 2019 MB journal published all articles in English. This journal only accepts articles from original research results. MB journal welcomes all articles related to management and business fields. Subjects suitable for publication include financial management, marketing management, human resource management, operation management, strategic management, entrepreneurship, business ethics, and international business. Manajemen Bisnis journal has been indexed in Google Scholar and DOAJ. MB journal keeps an attempt to be indexed in other journal directories.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis dan Menejemen Intetrnasional
Articles 369 Documents
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Analysis of Effect on the Social Media Marketing and Ewom on Purchase Intention of Black Sweet Coffee Shop Ivan Armawan
Manajemen Bisnis Vol. 12 No. 02 (2022): October
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i02.22499

Abstract

The purpose of this study was to determine the effect of Social Media Marketing and EWOM on Purchase Intention (Black Manis Coffee Shop). This type of research is quantitative with a case study research design. The research was carried out in Balikpapan. The research subjects are Sweet Black Cafe Consumers who have used Black Sweet Products with a total sample of 120 using SPSS. The results of this finding indicate that there is a direct effect of social media marketing and EWOM on Purchase Intention, namely t count > t table = 1.98 and = 0.05 where X1 to Y = 2.174 > 1.98 and X2 to Y = 3,421 > 1,98
Integrating The Working Environment and Social Rewards to Measure Employee Performance Dwi Wahyu Artiningsih; Defin Shahrial Putra; Ervica Zamilah
Manajemen Bisnis Vol. 12 No. 02 (2022): October
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i02.22554

Abstract

The importance of working environment, either physical or non-physical is remain important in todays research avenue. This research integrates the working environment either the physical and non-physical environment with social rewards to compare its effect on employee performance. The study employed quantitative approach involving 252 respondents of higher education employee in Banjarmasin. The data analysed using multi linear regression to test the hypotheses. The results of this study indicates that physical environment doesn’t support the hypotheses. However the results also indicates that social rewards is the most considerable variable comparing to non-physical work environment. This research contributes to the current literature by integrating the work environment and social rewards. Further discussion is organized by introduction section, literature review, methodology, results and discussion and conclusion.
A Youth Fashion Product Brand Image Using Perceptual Mapping Rizal Alfisyahr
Manajemen Bisnis Vol. 12 No. 02 (2022): October
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i02.22715

Abstract

Brand image is one of the factors that become the attention of consumers in buying a product, not least for fashion products that have a high level of dynamics. This study aims to determine consumer perceptions of youth fashion product brands that are currently developing, especially in the cities of Jakarta & Bandung, which have many brands and high buying interest in fashion products. The process of collecting data by using a questionnaire, and 150 respondents were obtained. The use of a multidimensional scale as an analytical tool is carried out to find out the map of respondents' perceptions related to attributes with fashion product brands. The results of the analysis show that there are four zones that contain closeness between brands and attributes that are respondents' perceptions of fashion products that have been purchased by consumers, and it is known that in zone 1 the attributes of the Popular, Cool, Charming, and Unique brands are attributes that are identical to the youth product fashion.
The Determinants of Tax Volunteer Performance Rosalita Rachma Agusti; Hanifa Maulani Ramadhan
Manajemen Bisnis Vol. 12 No. 02 (2022): October
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i02.22762

Abstract

Taxes have a vital role in Indonesian revenues. The contribution of tax revenues in the 2019 State Budget structure was 82.5 percent of Indonesia's total revenue. The tax authorities in Indonesia strive to support the achievement of tax revenue targets, among others, through the tax volunteer program. Based on the individual performance theory applied to the tax sector, this study measured adaptive performance, contextual performance, task performance, and counterproductive work behavior. A quantitative method was used in this research. It was conducted on tax volunteers who assisted in tax reporting by individual income taxpayers which were analysed by using PLS. The result was that task performance has become the dominant factor of tax volunteer’s performance. By using tax performance, it can evaluate tax volunteer performance and make designs to upgrade their quality.
Does Brand Image and Attributes of Selecta Park Influence Revisit Intention through Satisfaction as a Mediating Variable? The Case of Toursm Park’s Visitors Nur Hidayatul Istiqomah; Ratih Juliati; Djoko Sigit Sayogo
Manajemen Bisnis Vol. 13 No. 01 (2023): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v13i01.25244

Abstract

The purpose of this study is to investigate the relationship between visitors' intention to revisit Selecta Tourism Park in Batu City and the brand image of the destination, the destination's attributes, and their satisfaction as a customer. The study aims to examine whether customer satisfaction mediates the relationship between these factors and visitors' intention to revisit the park. The sampling technique for this study used random sampling of 170 visitors to her Selecta Tourism Park for partial least squares data collection and analysis. The findings of this study reveal several significant relationships. Firstly, there is a direct positive influence of customer satisfaction, destination brand image, and destination attributes on visitors' intention to revisit the park. Secondly, destination attributes and destination brand image have a positive impact on customer satisfaction. Lastly, there is an indirect effect of destination brand image and destination attributes on visitors' intention to revisit the park through customer satisfaction as a mediating variable
Interpersonal Relations, Work Performance and Competence on Employee Performance Syardiansah M.M.; Dhian Rosalina; Tami Silvi Afanin
Manajemen Bisnis Vol. 13 No. 01 (2023): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v13i01.25641

Abstract

This study aims to determine the effect of interpersonal relationships, work performance and competence on employee performanceat the Office of Women's Empowerment, Child Protection, Population Control and Family Planning in Langsa City. The method used in sampling was nonprobability sampling with saturated sampling technique and the number of samples in this study were 31 respondents. Data analysis in this study used the t test, F test and the coefficient of determination. The results showed that partially the interpersonal relationship variable has a positive and significant effect on employee performance. Work performance variable has a positive but not significant effect on employee performance. And competence has a positive but not significant effect on employee performance. Simultaneously interpersonal relationships, work performance and competence have a positive but not significant effect on employeeperformance. The results of the resulting multiple linear regression equation, it can be concluded that the interpersonal relationship variable has a positive influence on employee performance of 0.468X1. The work performance variable has a positive influence on employee performance of 0.043X2. And competency variables have a positive influence on employee performance of 0.153X3. Of the three independent variables that exist, the one that has the greatest positive influence on employee performance is the interpersonal relationship variable. From the results of the determination coefficient test it can be explained that 12.2% of the interpersonal relations variable, work performance and competency can explain the performance variable
Analysis of price setting process and pricing decision art object: A case study in art contractor industry Chrismantya Dwi Satriya Nugroho; Ludira Yudha
Manajemen Bisnis Vol. 13 No. 01 (2023): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v13i01.25801

Abstract

Price setting s a very complex matter and can bring profits and losses to the business if it is wrong in making pricing decisions. Art objects have different standards in determining their prices so that they do not have a definite price standard. This research focuses on how to determine the price of art objects through the pricing process and the value brought by the art objects. This research is a case study research using a qualitative approach. The company studied is an art contractor located in Bali. Researchers conducted field observations, studied company data and conducted interviews. The results of this study show pricing decision-making process in the art contracting industry has several stages to estimate project costs as a basis for making decisions to determine the final price. Each stage of the process correlates with one another and will reveal the costs of the project. The valuation of the art object is added to the project cost based on the artist's skill in making the art object. Each project will have a different value that is tailored to the artist who made the work on the project.
Impact of Emotional Intelligence, Personal Skills, and Organizational Commitment on Employee Performance at PT XYZ Cilegon Fitri Nuraisah; Aries Pratama Putra
Manajemen Bisnis Vol. 13 No. 01 (2023): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v13i01.27355

Abstract

The purpose of this study was to identify and analyze the impact of emotional intelligence, interpersonal skills, and organizational engagement on the performance of PT XYZ employees in Cilegon City. The type of survey used was quantitative and included a sample of 48 respondents. The sampling technique used is a saturated sample using the entire population as respondents. A Likert scale questionnaire from 1 to 10 was used to collect the data. Data analysis was performed using the PLS method (Partial Least Squares) using SmartPLS version 3. The study concluded that emotional intelligence, interpersonal skills, and organizational commitment have a significant impact on employee performance.
The Effect Of Trust Perceptions, Quality Perceptions, Convenience Perceptions, To Buying Interest Msmes In The City Of Madiun (Case Study On Sambal Pecel the City In Madiun) Heny Sidanti; Hari Purwanto
Manajemen Bisnis Vol. 13 No. 01 (2023): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v13i01.27450

Abstract

This study aims to determine the effect of perceived trust, perceived quality, and perceived convenience on the buying interest of Sambal Pecel in Madiun City. This study uses a non-probability sampling method, which is to determine the sample by determining the characteristics that are in accordance with the research objectives in determining the number of samples. This situation is also known by the buying interest of consumers who have high perceptions of trust, perceived quality, and perceived ease of buying interest as well as other consumers who will show increased buying interest and trust that are more adaptable to products and more able to accept SME pecel chili products in cities. The results of this study are that Perceived Trust, Perceived Quality, PerceivedConvenience on Purchase Intentions have a positive and significant influence on Sambal Pecel MSMEs in Madiun City. The results of this study are that Perceived Trust, Perceived Quality, Perceived Convenience on Purchase Intentions have a positive andsignificant influence on Sambal Pecel MSMEs in Madiun City. This situation is also known by the buying interest of consumers who have high perceptions of trust, perceived quality, and perceived ease of buying interest as well as other consumers who will show increased buying interest and trust that are more adaptable to products and more able to accept SME pecel chili products in cities. The results of this study are that Perceived Trust, Perceived Quality, Perceived Convenience on Purchase Intentions have a positive and significant influence on Sambal Pecel MSMEs in Madiun City and a high perception of ease of purchase intention as well as to other consumers will show increased buying interest and trust that is more adaptable to products and more able to accept SME pecel chili products in Madiun City. Keywords:   Trust Perceptions, Quality Perceptions, Convenience Perceptions, Buying Interest  
The Effect of Service Quality on Fast Food Restaurant Customer Satisfaction: The Effect of Service Quality on Fast Food Restaurant Customer Satisfaction Arinta Dea Puspita; M Jihadi
Manajemen Bisnis Vol. 13 No. 01 (2023): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v13i01.27457

Abstract

This study aims to test the impact of service quality and customer satisfaction. This study uses a quantitative method using SPSS Application 26.0. The research population is all consumers at Prime Chicken of fast food restaurants. The sample was taken by 100 respondents and the data source used was the primary data obtained by disseminating the questionnaire. Methods of data analysis from research using correlation coefficient, determination coefficient and simple linear regression test. Based on the calculation of the correlation coefficient to find out how much the interpretation between service quality to customer satisfaction is obtained by 0.869 which shows that there is a positive and very strong relationship between service quality and customer satisfaction at Prime Chicken. From the calculation of the Determined Coefficient (KD) of 0.755 and from simple linear regression analysis can be found the relationship between service quality and customer satisfaction Y = a + bX = (5.179 + 0.879X)

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