cover
Contact Name
Muhammad Ali Fikri
Contact Email
muhammad.fikri@mgm.uad.ac.id
Phone
+628122993530
Journal Mail Official
fokus@mgm.uad.ac.id
Editorial Address
Jalan Kapas 9 Semaki Yogyakarta
Location
Kota yogyakarta,
Daerah istimewa yogyakarta
INDONESIA
Jurnal Fokus Manajemen Bisnis
ISSN : 20884079     EISSN : 27160521     DOI : 10.12928
FOKUS Jurnal Manajemen Bisnis mencakup penelitian yang berkaitan dengan: 1. Manajemen Pemasaran 2. Manajemen Keuangan dan Perbankan 3. Manajemen Sumber Daya Manusia 4. Manajemen Operasi 5. Manajemen Strategik 6. Manajemen Pengetahuan 7. Bisnis, Inovasi, Ekonomi. 8. Kewirausahaan 9. Manajemen Syariah
Articles 451 Documents
The influence of perceived creativity and positive emotions on relationship quality: The mediating role of interaction Burhanudin, Burhanudin; Aulia , Shinta Nufus
Jurnal Fokus Manajemen Bisnis Vol. 13 No. 2 (2023)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v13i2.8723

Abstract

Online grocery shopping offers a convenient shopping experience, but service providers must be creative in meeting customers' needs and delivering a positive shopping experience. This research examines the influence of perceived creativity and positive emotions on interaction and, subsequently, relationship quality. The study also analyses the mediation role of interaction in the relationship between perceived creativity and connection quality and the relationship between positive emotions and relationship quality. A survey was conducted with 288 respondents to investigate the relationships among the variables. The data collected were analyzed using structural equation modelling. The results show that perceived creativity and positive emotions directly influence relationship quality. Furthermore, perceived imagination and positive emotions indirectly affect relationship quality through interaction. These findings suggest that online grocery shopping platform providers can leverage consumers' creative perceptions and positive emotions to create exchanges that can be used to build a quality relationship between service providers and consumers.
Artificial intelligence and innovation practices: A conceptual inquiry Purnomo, Boyke Rudy
Jurnal Fokus Manajemen Bisnis Vol. 13 No. 2 (2023)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v13i2.8847

Abstract

Discourse on artificial intelligence runs noticeably along with the developments of computing technology. At the same time, the business environment become more uncertain, ambiguous, and competitive, which requires organizations to innovate for their sustainability continuously. This paper aims to broaden the body of knowledge on innovation management, particularly in relation to the application of artificial intelligence. The behavioural Theory of the Firm is used as a framework for writing this conceptual inquiry. To do so, artificial intelligence can assist organizations in processing information needed by companies to create incremental and radical innovations. Specifically, artificial intelligence is useful in overcoming barriers to innovation (during information processing and search processes) and in the process of generating and developing ideas and solutions. Furthermore, the process of adopting artificial intelligence in innovation management areas is determined by the level of organizational capability in information processing, which consists of three levels, namely exploitation, expansion, and exploration. Then, economic, technological and social forces are argued as factors that can push organizations to adopt artificial intelligence. At the same time, the challenges faced in the adoption process can come from technical aspects of technology, individual elements, and characteristics of interaction between technology and humans. The final part of this manuscript describes the future research agenda that can be carried out related to artificial intelligence and innovation management.
Training, leadership style, and work environment on employee performance: The role of work motivation Putri, Dheya Kusuma Arianing; Hartono, Arif
Jurnal Fokus Manajemen Bisnis Vol. 13 No. 2 (2023)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v13i2.8889

Abstract

Organizations must have a strategy to improve employee performance. One of the strategies is to provide training, evaluate the leadership style applied by the head of the field, and create a comfortable work environment, which can be a solution to improve employee performance. This research is a quantitative data collection tool questionnaire with a sample of 99 employees using the partial least square analysis tool. The results of this study indicate that leadership style training and the work environment have a positive effect on work motivation. Training, leadership style, work environment, and motivation have a positive effect on employee performance. Work motivation mediates the relationship between training and employee performance. Work motivation mediates the relationship between leadership style and employee performance. Work motivation mediates the relationship between the work environment and employee performance.
The effect of financial technology, online shopping, and self-control on consumptive behavior Sulistiyani, Tina; Muthusamy, Ariharaan; Solihudin, Ahmad Rizal
Jurnal Fokus Manajemen Bisnis Vol. 13 No. 2 (2023)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v13i2.9081

Abstract

Technological advancements have now been felt in business, particularly in financial services companies. The financial services industry innovates in financial services, namely building financial technology. This study aims to determine the influence of financial technology, online shopping, and self-control on the consumptive behavior of Generation Z in Yogyakarta. The sample in this study was 520 respondents taken by sampling technique using non-probability sampling with purposive sampling method. The data obtained is then processed using the Smart PLS statistical tool. The results showed that online shopping had a negative influence on consumptive behavior, while financial technology and self-control showed a positive impact on consumptive behavior.
Analysis of factors influencing purchase intention Fahlevi, Renza; Giorgyna, Giorgyna; Sinambela, Fitriana Aidnilla
Jurnal Fokus Manajemen Bisnis Vol. 14 No. 1 (2024)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v14i1.8974

Abstract

Currently, the use of counterfeit products in Indonesia is increasing. Handbags are among the most widely used counterfeited products. This study aims to measure consumer behavior when purchasing fake bags. Research data were obtained by distributing questionnaires to 240 potential consumers who used counterfeit handbags. The collected data were processed using the Smart PLS software. This study found that novelty seeking, status consumption, and brand consciousness shape attitudes toward counterfeit products, whereas perceived risk and integrity have no bearing on these attitudes. Additionally, perceived risk, brand consciousness, and attitude toward counterfeit products directly influence purchase intention, whereas novelty seeking, status consumption, and integrity do not impact purchase intention. Notably, a significant influence on purchase intention was observed when mediated by attitudes toward counterfeit products in the case of novelty seeking and status consumption. However, perceived risk, integrity, and brand consciousness do not influence purchase intention when mediated by attitudes toward counterfeit products.
Trust and electronic word of mouth on purchase intention: Rating as mediator Kojongian, Keren Sonia Petronela; Ariadi, Gede
Jurnal Fokus Manajemen Bisnis Vol. 14 No. 1 (2024)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v14i1.8984

Abstract

In an increasingly digital era, trust factors, electronic word of mouth, and ratings have an important role in influencing consumer purchase intention. This study examines the effect of trust and electronic word of mouth, with ratings acting as a mediator, on the purchasing intentions of health products. The research centers on Shopee users residing in Salatiga City during COVID-19. The study sample consisted of 103 inhabitants of Salatiga City who used the Shopee marketplace. The analysis was performed using the partial least-squares structural equation method. The results suggest that trust does not significantly impact purchase intent, but the trust variable has a positive and significant impact on ratings. Moreover, purchase intent was positively and significantly affected by the rating variable. Purchase intention and evaluations are positively and significantly affected by electronic word of mouth elements. It is clear that using ratings as  mediators to link trust andpurchase intention has a significant impact. In contrast, the link between electronic word of mouth and purchase intention, where rating serves as a mediator, does not indicate any significant impact.
Antecedents of loyalty to bank: The role of trust in cryptocurrency and concern in investing Alifia, Athalla Destya; Rafik, Abdur
Jurnal Fokus Manajemen Bisnis Vol. 14 No. 1 (2024)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v14i1.9079

Abstract

In recent years, cryptocurrency has become a topic frequently discussed by investors. Cryptocurrency is a type of digital money that was first intended to be used as a medium of exchange but has since evolved into an investment tool. This study examines the influence of cryptocurrency knowledge, trust in government, transaction speed, and herding behavior on trust in cryptocurrency. The impact of trust in cryptocurrency on concern about investing, the influence of trust in cryptocurrency on loyalty to banks, the influence of concern about investing on loyalty to banks, and the impact of trust in cryptocurrency on loyalty to banks mediated by concern about investing. The research respondents were from the general public, who knew about cryptocurrency, totaling 200 respondents. This study used a purposive sampling technique via Smart PLS. The results of this research show that cryptocurrency knowledge, transaction speed, and herding behavior positively affect trust in cryptocurrencies. By contrast, trust in the government does not significantly affect trust in cryptocurrencies. Trust in cryptocurrency has a negative effect on concern about investing, trust in cryptocurrency has a negative impact on loyalty to the bank, concern about investing has a positive effect on loyalty to the bank, and concern about investing mediates between trust in cryptocurrency and loyalty to the bank.
E-service quality and promotion on customer loyalty: The importance of customer satisfaction Sukardi, Sukardi; Jahid, Md. Abu; Hendrawan, Suryana
Jurnal Fokus Manajemen Bisnis Vol. 13 No. 2 (2023)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v13i2.9130

Abstract

Satisfaction and loyalty are two important things that must be maintained in a business. Various factors, including service quality and promotion, can also influence these. Bank services have entered a new digital phase. Bank services have implemented e-service as part of non-personal services that can be done anywhere and anytime, especially in an effort to deal with customer financial problems. This study intends to ascertain the impact of customer satisfaction, e-service quality, and promotion on customer loyalty as well as the impact of e-service and promotion on customer satisfaction. 173 respondents made up the study's sample, which was selected using a purposive sampling technique and non-probability sampling. Smart PLS is then used to process the data that was obtained. The outcomes demonstrated a negative correlation between customer satisfaction and e-service quality and promotion. The amount of customer loyalty has also been proven to be negatively impacted by the quality and promotion of e-service. The degree of customer pleasure, which has been shown to have a favorable impact on customer loyalty, also signals varied outcomes.
Good corporate governance on performance: The moderating role of covid-19 Susanti, Tri Yuli Tiastuti; Raharja, Surya
Jurnal Fokus Manajemen Bisnis Vol. 14 No. 1 (2024)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v14i1.9420

Abstract

This study highlights the importance of good corporate governance in company performance, especially during the Corona Virus Disaster 2019. This study examines the impact of various factors on firm performance, with an emphasis on corporate structure and practices. The variables under investigation include board size, board independence, board gender diversity, board meetings, board financial qualifications, audit committee size, and audit committee meetings. This study analyzed 137 manufacturing companies listed on the Indonesia Stock Exchange from 2017 to 2021, which were selected using a purposive sampling method. The analysis used panel data regression and descriptive statistics using STATA tools. The analysis used panel data regression and descriptive statistics using STATA tools. The results showed that board size, board independence, and audit committee meetings improved company performance during crises. However, the presence of women on the board, frequency of board meetings, and financial education of board members can negatively impact performance.
The role of green product as an intermediary of environmental attitude and environmental knowledge on green behavior Jamal, Fauziyah Nur; Aisa, Nabila Na’ma; Othman, Norfaridatul Akmaliah; Advincula, Geraldine B.; Rohmah, Wafrotur
Jurnal Fokus Manajemen Bisnis Vol. 14 No. 1 (2024)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v14i1.9490

Abstract

The impact of global warming has made people aware of the importance of environmental preservation. Therefore, it is necessary to implement green product behavior in university environments. However, there is a need for more awareness among students about the use of green products. This research seeks to fill this research gap by developing appropriate green marketing strategies that help implement environmentally friendly behavior in students. This study aimed to determine the mediating role of green products on the influence of environmental knowledge and attitude on the green behavior of students. The sample consisted of 30 respondents, selected using a non-probability sampling technique. The collected data were subsequently processed using Smart PLS. The results show a mediating role of green products on the influence of environmental knowledge and attitude on student green behavior.