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Journal of Management - Small and Medium Enterprises (SME's)
Published by Universitas Nusa Cendana
ISSN : 25022385     EISSN : 2723469X     DOI : https://doi.org/10.35508/jom.v14i1
Core Subject : Economy,
Economics, Econometrics & Finance
Tujuan dari jurnal ini adalah mempublikasikan artikel hasil penelitian dan kajian pustaka yang ditulis oleh dosen, peneliti dan mahasiwa. Adapun lingkup topik dari jurnal ini adalah : 1. Manajemen Umum 2. Manajemen Pemasaran 3. Sumberdaya Manusia 4. Keuangan 5. Manajemen Operasi 6. Manajemen Pariwisata 7. Small and Medium Enterprise (UKM) 8. Kewirausahaan 9. Kebijakan Publik yang menyangkut fungsi-fungsi manajemen 10. Topik lainnya yang berhubungan dengan ekonomi dan akuntansi
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 736 Documents
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THE IMPACT OF THE WORK ENVIRONMENT ON THE PRODUCTIVITY OF THE PASTRY DEPARTMENT EMPLOYEES AT THE APURVA KEMPINSKI BALI Harefa, Mega Hernawati; Siboro, Lidia Berliana
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 1 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i1.12681

Abstract

This research aims to analyze the impact of the work environment on employees in the Pastry Department of The Apurva Kempinski, Bali. A good work environment has been recognized as essential in increasing employee productivity. Employee productivity is a critical element in achieving organizational success. Therefore, companies often strive to create a conducive work environment to improve the quality of employee work. The research method used is descriptive and causal, with various data analysis techniques, including correlation tests, determination tests, and linear regression analysis. The analysis results show a robust positive relationship between the work environment and employee productivity, with a correlation coefficient of 0.732. These findings indicate that improving the work environment can positively impact employee productivity. This study provides an essential contribution to understanding the importance of a conducive work environment in increasing employee productivity in the hotel industry. Recommendations are recommended for similar companies to pay attention to and improve the work environment to increase employee productivity. Keywords: Work Environment; Employee Productivity; Hospitality
ANALISIS PENERAPAN E-BILLING DALAM PENYETORAN PAJAK PADA SATUAN KERJA STASIUN GEOFISIKA GUNUNGSITOLI Nainggolan, Firmatogu; Bate'e, Maria Magdalena; Waruwu, Eliyunus
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 1 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i1.12684

Abstract

This research analyzes how e-billing is implemented in paying taxes at the Stasiun Geofisika Gunungsitoli. The research method used a qualitative method with a descriptive approach. Primary data was obtained through interviews and secondary data was obtained from official documents, related literature, and other relevant information sources. The research results show that tax payments at the Stasiun Geofisika Gunungsitoli have implemented e-billing, payments are made at the Gunungsitoli Post Office using cash payments and there are still delays in tax deposits. There are several obstacles to implementing e-billing at the Stasiun Geofisika Gunungsitoli, which include not being able to carry out Internet banking transactions due to not having an Internet banking token, the Internet network being unstable or slow, long queues at the post office payment counter, ATM receipts/proof of payment are easily erased, and lack of socialization regarding tax e-billing. Based on these findings, this research recommends that the Stasiun Geofisika Gunungsitoli strive to accelerate the implementation of electronic payment transactions so that tax payments can be made more quickly and easily, can be done anywhere, and avoid delays in tax deposits. It is also necessary to better understand the regulations for paying taxes to avoid tax sanctions. Keywords: E-billing; Tax Deposit; Electronic Tax Payment Application
MARKETING MIX EFFECT TOWARDS CONSUMER SATISFACTION AND ITS IMPACT ON LOYALTY: Ratnawati, Ema; Mubarokah, Mubarokah; Wijayati, Prasmita Dian
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 1 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i1.12757

Abstract

The purpose of this study is to analyze the effect of 4P’s marketing mix (product, price, place, promotion) on consumer satisfaction and analyze the effect of satisfaction on consumer loyalty. This research involves quantitative data collection by distributing questionnaires to a purposively selected sample of 100 consumers of Jeruk Pecel Tulen soy sauce in Surabaya City. The analysis method used is the PLS-SEM (Partial Least Square – Structural Equation Modeling). The results showed that the 4P’s marketing mix variables have a positive relationship with consumer satisfaction, but not all of them have a significant effect. The variables of product and price have a positive and significant effect on satisfaction, while the variables of place and promotion do not have a significant effect on the satisfaction of consumers. Furthermore, satisfaction has a positive and significant effect on consumer loyalty of Jeruk Pecel Tulen soy sauce. The limitation of this study is that other variables can measure customer satisfaction and loyalty besides the marketing mix. However, conducting this research can provide insights for future research in helping companies build stronger relationships with consumers, increase consumer loyalty, and ultimately drive business growth. Keywords: Marketing Mix; Consumer Satisfaction; Consumer Loyalty
PENGARUH VARIAN MENU DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN PADA RUMAH MAKAN PAK QOMAR SIDAYU GRESIK Siswanto, Siswanto; Widodo, Muji
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 1 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i1.12898

Abstract

This study aims to examine the effect of menu variant and service quality on purchasing decision at Pak Qomar restaurant Sidayu Gresik. The population in this study were customers to Pak Qomar restaurant Sidayu Gresik for 4 months. How to determine the sample using Slovin's theory as many as 99 respondents which in this study were fulfilled into 100 respondents. The data analysis used is the IBM SPSS 22 program. This study uses a quantitative approach with multiple regression analysis method. The data collection technique uses a questionnaire that has been tested for validity and reliability. The data analysis technique used is multiple regression. The results showed that there was a partial and simultaneous influence of menu variant and service quality on purchasing decision at Pak Qomar restaurant Sidayu Gresik
IS IT TIME FOR MALAWI TO CHANGE ITS ECONOMIC GROWTH ENGINE? EVIDENCE FROM NEW STRUCTURAL ECONOMICS Sichoongwe, Kiru
Journal of Management Small and Medium Enterprises (SMEs) Vol 16 No 3 (2023): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v16i3.13002

Abstract

Malawi is a low-income country, despite considerable economic and structural reforms to support economic growth. Agriculture is a major driver of the economy and contributes 36% to national output, generates more than 80% of export earnings, and employs more than 80% of the workforce. The study seeks to identify sectors in Malawi with high growth and employment potential. The study employs the growth identification and facilitation framework, a practical policy instrument operationalizing key insights of new structural economics, to assist policymakers in developing countries in identifying industries and products in which they have a comparative advantage. Using Bangladeshi, China, Rwanda, and Vietnam as comparator countries, the agriculture, manufacturing, and tourism sectors emerge as the development potential of Malawi that can be significantly transformed into competitive advantages. Policy implications emanating from his study include the need for policies that will enhance the business environment and encourage the export of goods and services with added value, especially in the sectors where Malawi has a comparative advantage. Keywords: Comparative Advantage; Economic Growth; Growth Identification and Facilitation Framework; Malawi; New Structural Economics
FACTORS THAT INFLUENCE THE INTEREST OF GEN-Z MUSLIM CONSUMERS IN PURCHASING FOOD ON THE ONLINE FOOD SERVICE DELIVERY SYSTEM APPLICATION Marliyah, Marliyah; Yanti, Nursantri; Rafli, Mhd
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 1 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i1.13017

Abstract

This study aims to determine the factors that influence Gen-Z Muslim consumer interest in making food purchases on the online food service delivery system application which is divided into three variables, namely product quality, price, and halal awareness. This study uses quantitative methods, and data collection techniques by distributing questionnaires and sample number in this study was 100 students at the State Islamic University of North Sumatra using purposive sampling techniques. The data were analyzed using multiple linear regression methods. The results of the study indicate that product quality and price have a significant effect on purchase intention, and halal awareness has no significant effect on purchase intention, and the results of the simultaneous test hypothesis show that product quality, price, and halal awareness simultaneously affect purchase intention. Keywords : Product Quality ; Price ; Halal Awaraness ; Purchase Intention
URGENSI EVENT IMAGE DAN TOURISM EXPERIENCE DALAM MENCIPTAKAN REVISIT INTENTION PADA DESA WISATA KABUPATEN SUMENEP Yulistira, Silvia Rahma; A. S., Fathor
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 1 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i1.13034

Abstract

This research was motivated by a decrease in the number of visitors to the Kedatim Mangrove Tourism, Sumenep Regency. This research aims to determine the influence of event image and tourism experience on the intention to visit again, both directly and through the intervening variable of tourism satisfaction at Kedatim Mangrove Tourism. The sampling technique used was purposive sampling with a total sample of 100 visitors. The data collection technique was carried out by distributing questionnaires to respondents. The data analysis technique used is Partial Least Square. The research results show that event image (X1) does not have a significant effect on intention to revisit. Tourist experience (X2) has a significant effect on the intention to visit again. The image of the event (X1) has a significant effect on tourism satisfaction. Tourist experience (X2) has a significant effect on tourist satisfaction. Tourist satisfaction (Z) does not affect interest in returning to visit. Event image (X1) has no significant effect on the intention to revisit through tourism statistics. Tourist experience (X2) does not have a significant effect on the intention to visit again through tourism satisfaction. Keywords: Event Image; Tourism Experience; Tourism Statisfaction; Revisit Intention
PENGARUH MANAJEMEN LABA DAN RASIO KEUANGAN TERHADAP PERINGKAT OBLIGASI PERUSAHAAN MAKANAN DAN MINUMAN YANG TERDAFTAR DI BURSA EFEK INDONESIA Labu, Yuliana Apriliani; Amtiran, Paulina Yuritha; Makatita, Reyner F.
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 1 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i1.13856

Abstract

This study examines the effect of earnings management and financial ratios on bond ratings. The variables used are 1) The effect of earnings management on bond ratings, 2) The effect of liquidity ratio on bond rating, 3) The effect of activity ratio on bond rating, 4) The effect of solvency ratio on bond rating, 5) The effect of profitability ratio on bond rating. The samples used in the study based on criteria are food and beverage companies that have consecutive bond ratings from 2015 to 2020. From the results of purposive sampling logistic regression, which includes descriptive statistical tests, research model tests, and logistic regression tests. The results of hypothesis testing show that earnings management, liquidity ratio, and profitability ratio have no significant effect on bond ratings, while activity ratio and solvency ratio have a significant effect on bond ratings. Keywords: Earnings Management; Financial Ratio; Activity Ratio; Bond Rating; Liquidity Ratio, Profitability Ratio; Solvency Ratio
PENGARUH BUDAYA ORGANISASI DAN KOMITMEN ORGANISASI TERHADAP KINERJA PEGAWAI BADAN PENGELOLA KEUANGAN DAN PENDAPATAN DAERAH KABUPATEN TANA TORAJA Situru, Febransa Risfi; Marampa, Adriana Madya; Tammu, Rahma G.
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 1 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i1.14001

Abstract

Organizational Culture and Organizational Commitment are two factors that are believed to determine the performance of human resources in an agency. This research aims to prove whether this also applies to BPKAD Tana Toraja. The population in this study was 74 ASN people at BPKAD. The research was conducted using a quantitative approach. Data collection was carried out using questionnaires and observation instruments. Data were analyzed using multiple linear regression analysis methods, and the results were presented in table form accompanied by narrative. The research results show that both organizational culture and organizational commitment have a significant effect on BPKAD's performance. The author suggests that a healthy organizational culture and strong organizational commitment should always be built to improve institutional performance Keywords: Organizational Culture; Organizational Commitment; Organizational Performance
TRANSFORMASI INOVASI MODEL BISNIS PADA UMKM BATIK PASCA PANDEMI COVID 19 Azhar, Ratih Mukti; Evanthi, Ayundha
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 1 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i1.14535

Abstract

The pandemic phenomenon had a significant impact on small and medium-sized enterprises, compelling them to respond to the situation. Business Model Innovation (BMI) represents an innovation model suitable for the sustainability of small and medium-sized enterprises, particularly as the local SME situation deteriorated during the first two years of the COVID-19 pandemic, specifically in 2020-2021. The reconfiguration of business models has emerged as one of the alternatives for SMEs to overcome these challenges. The business model concept enables Small and Medium Enterprises (SMEs) to tackle dynamic business challenges. In reality, the alteration of Business Models (BMs) in SMEs varies across different organizations. This research aims to provide insights into the changes in BMs for SMEs following the pandemic, specifically within the batik industry, through the Integrated Marketing Communications (IMC) approach applied to various case studies. The method used in this research is descriptive qualitative through case studies with case selection using a purposive sampling approach, which is the MSME of the Batik Industry. The results of this study offer empirical information about the Business Model Innovation (BMI) of SMEs during the pandemic, which can serve as a foundation for further research in BMI, particularly concerning SMEs. Keywords: Business Model Innovation; SMEs; Batik; Pandemic

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