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INDONESIA
International Journal of Social Science and Religion (IJSSR)
Published by Indonesian Academy of Social and Religious Research
ISSN : 27235920     EISSN : 2746086X     DOI : -
Core Subject : Religion, Humanities, Social,
Religion Humanities Law, Crime, Criminology & Criminal Justice Social Sciences
International Journal of Social Science and Religion (IJSSR) focus to publish a scholarly work that promotes and fosters knowledge in the field: Social Science, Religious Studies, Law and Religion, Religion and Education, and Art and Humanities.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
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Search results for , issue "2026: Volume 7 Issue 1" : 1 Documents clear
Digitalisation of Border Control through Autogate and the Emerging Configuration of Immigration System Resilience in Indonesia Hartati, Besse; Sunarto; Sukmana, Pandji; Rachmatsyah, T. Herry
International Journal of Social Science and Religion (IJSSR) 2026: Volume 7 Issue 1
Publisher : Indonesian Academy of Social and Religious Research (IASRR)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53639/ijssr.v7i1.386

Abstract

This article examines Indonesia’s autogate policy not only as a digital service innovation, but as a component of immigration system resilience. Drawing on policy implementation theory by Edwards III, Sabatier & Mazmanian, e-government literature on the design reality gap, system resilience thinking, and the information security CIA triad, the study analyses how autogate is designed, regulated, and operated at major international airports. Using a qualitative descriptive approach based on documentary and literature review, it maps legal foundations, organizational arrangements, and technical narratives surrounding automated border control. The findings show that autogate has improved processing times, standardized procedures, and strengthened traceability through digital logs, thereby supporting efficiency, accountability, and internal control. However, recurrent system downtime, biometric errors, incomplete system integration, and heavy dependence on infrastructure reveal significant vulnerabilities in confidentiality, integrity, and availability of data. Fragmented governance across immigration, airport operators, cybersecurity, and communications authorities reinforces a design–reality gap, limiting coordination, local ownership, and adaptive capacity. The article concludes that autogate currently functions as a double-edged innovation, symbolizing digital modernization while only partially reinforcing immigration system resilience. It recommends clearer mandates, stronger cross-sector coordination, improved data governance, and investment in human resources and risk-based oversight to align automated border control with a more robust, rights-sensitive model of digital immigration governance.

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