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Direktorat Penelitian dan Pengabdian kepada Masyarakat (DP2M) Institut Transportasi dan Logistik Trisakti. Jl. IPN No.2 Cipinang Besar Selatan, Jakarta Timur 13410. Telp (021) 8516050
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Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)
Published by Institut Transportasi dan Logistik Trisakti
ISSN : 2355472X     EISSN : 24423149     DOI : http://dx.doi.org/10.25292/j.mtl.v7i2.355
Core Subject : Economy, Science, Education,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other
The Journal of Transportation and Logistics Management is published by Trisakti Institute of Transportation and Logictics as a scientific responsibility and the embodiment of “Tri Dharma” of higher education. This journal publishes scientific articles in transportation management and logistics. The journal is issued 3 (three) times a year by ITL Trisakti Research Center and Community Service (P3M). The scope of the article includes: Transport Management Multimodal Transport Management Logistics Management Supply Chain Management Transport and Tourism Management Transport and Environmental The research is viewed through macro or micro transportation management perspectives from various aspects, such as: operational, production, human resources, marketing, consumer services, finance, and strategic management.
Arjuna Subject : Umum - Umum
Articles 319 Documents
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Human Error dalam Berkendara Berdasarkan Kebiasaan Pelanggaran oleh Pengemudi Lovely Lady; Ani Umyati
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 1 (2021): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i1.510

Abstract

Human error is an insistety action that can reduce the effectiveness, safety, and performance of a system. Human error can be caused by unsafe acts that are the type of errors committed by the subject of the perpetrator due to errors or violations of procedures. This study aims to identify human error in driving based on the type of deviation that is often done by the driver and analyze the influence of age and gender on traffic irregularities. Data collection using Driver Behavior Questionaire (DBQ). There were 325 respondents who filled out the questionnaire, 72.31% of male and 27.69% of female respondents with an age range between 18 to 65 years. The questions in the questionnaire were compiled based on the group of deviations made by the driver, there are four types of wrong habits in driving, namely errors, lapse, violations, violation, and aggresive violations. Lapse is an error that frequent committed by the driver. The adolescent group committed higher offences than the adult and middle age groups for all types of traffic irregularities. The male were significantly more likely to commit violation (a=0.00) and aggresive violations (a=0.014) than female. Both types of violations conscious committed by the driver to achieve a specific goal.     
Pengaruh Service Recovery terhadap Customer Satisfaction Penumpang Maskapai Penerbangan Internasional di Indonesia Devi Destiani Andilas; Albertus Raymond Gunardi; Michael Christopher Elim
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 1 (2021): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i1.552

Abstract

This research intend to analyze the effect of service recovery (atonement, tangible, empowerment, communication, explanation, feedback) on customer satisfaction, especially for international airline passenger in Indonesia. Data were collected via an online survey of International Airlines Passenger who had ecperienced service failure. In total, 70 respons were used for final anlysis. Multiple linear regression was used to analyse the proposed hypotheses. The result shows that just atonement, communication, and empowerment has significantly influence customer service recovery satisfaction.
Covid-19: Implikasi Transportasi Darat dan Logistik di Indonesia Prasadja Ricardianto
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 2 (2021): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i2.478

Abstract

The purpose of this study is to explain some of the strategic considerations issued by the government for the transportation and logistics sector related to the pandemic situation. Some of the problems in dealing with the Covid-19 pandemic  are : (1)There were still significant extension  of Covid-19 cases; (2) lack of community discipline in following health protocols; (3) The increase in people's travel from the capital to the regions, even though several transportation operators have imposed some restrictions; and (4) The policies that have been issued by the government related to actions in the field do not yet have an operational design. This research is a literature study from several sources and by comparing several previous pandemic studies. From the findings, it can be concluded that the application of management and protocols for users, such as demand management (reducing crowds, reducing congestion), and the safety and health risks of online motorcycle taxis and safety for all road users is very necessary. Hygienic Logistics is also needed because it is related to the management of the flow of hygienic goods, procurement, material storage and distribution of goods to the point of destination which has an impact on mutually healthy patterns and principles. In the face of this Covid-19 pandemic, the issuance of government regulations, to ensure that people follow the regulations, is very necessary. The public must also follow the WHO health protocol to stop the spread of Covid-19, especially in the transportation and logistics industry.
Perancangan Ulang Tata Letak Fasilitas Internal Warehouse Untuk Meminimasi Ongkos Material Handling Adinda Bela Patria; Muhammad Hisjam
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 2 (2021): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i2.568

Abstract

Warehouse of Company X has two production supply destinations, TFD 315 and TFD 500. One of the supply destinations has a high workload for the forklift driver. It happened because of the long distance when doing material handling. Warehouse’s layout of company X is not optimal that causing huge material handling costs. So, relayout of the facilities is done in order to reduce material handling costs by shortening the distance between facilities based on the relationship of material handling activities.  The stages of this research are data collection, calculating distance and material handling costs for the initial facility layout, making the activity relationship chart (ARC) between facilities, planning the new facility layout, then calculating the distance and cost of material handling of the new layout, and the last is comparing the initial and the new material handling costs. The results of this research is that after doing relayout of warehouse facility layout, material handling costs are reduced by 21.07% from the initial cost.
Kapasitas Terminal Penumpang Domestik di Bandar Udara Internasional Adi Soermarmo Boyolali Ristiani Ristiani; Esti Nur Wakhidah; Iman Rahmad Prayoga
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 2 (2021): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i2.519

Abstract

This research aimed to analyze the capacity of domestic passenger terminal in Adi Soemarmo Boyolali International Airport. The data were collected from observation, documents, and literature review and analyzed using the formula in the Regulation of the Minister of Transportation of the Republic of Indonesia No. PM 178 of 2015 on Service Standards for Airport Service User. The capacity of the terminal in this airport was used as an initial forecast of the needs for facility development, including area per during peak hour passenger and Initial Indication of Development, Utilization, Expansion, and Operation (abbreviated as IAP4 in Indonesian). Based on the calculation, the IAP4 value of the terminal was 0.32, indicating the capacity was sufficient. In 2019, as there were 1,565,093 passengers departing domestically from this terminal, the peak hour passenger coefficient was 0.050. Based on these findings, the existing capacity of the domestic terminal was sufficient to accommodate up to 2,925,600 passengers. Therefore, the terminal’s level of occupancy was 53.49% in 2019. It is necessary to carry out this research regularly, particularly when there is an increase in the number of passengers to evaluate whether the airport is still able to accommodate all passengers’ movements.
Cabin Safety Knowledge dan Perilaku Penumpang Penerbangan Low Cost Carrier Maria Indriani Lumba; Felicia Anggriani; Devi Destiani Andilas; Siska Amonalisa Silalahi
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 2 (2021): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i2.563

Abstract

The aim of this research is to determine the effect of cabin safety knowledge on cabin safety behavior, and the role of cabin safety information source credibility as a variable that reinforces the influence of cabin safety knowledge on cabin safety behavior. This research is quantitative and uses a sample of 175 respondents surveyed by distributing online questionnaires via Google Form. The object of research is Lion Air passengers during the vulnerable period 2019 - 2020. This research uses the Partial Least Square (PLS) method. The results of this research indicate that cabin safety knowledge has a positive effect on cabin safety behavior, and the moderating effect test on cabin safety information source credibility is to strengthen the influence of cabin safety knowledge on cabin safety behavior.
Evaluasi Kinerja Jalur Ganda Kereta Api Solobalapan - Yogyakarta Hanafi Isnanta Prabawa; Woro Partini Maryunani; Evi Puspitasari
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 2 (2021): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i2.433

Abstract

Solobalapan-Yogyakarta railway track serve up to 100 trains each day that get near to maximum lane capacity on one section of that line. Evaluation consisted of reliability, availability, maintainability and safety criteria. Ministry of Transportation issued Rencana Induk Perkeretaapian Nasional (RIPNas) 2030, so existing track’s conditions need to be estimated in 2030. On the evaluation, reliability rated by accuracy of travel duration, arrival and departure time. On availability rated by lane capacity using Scott method, and conformity of its lane carrying capacity. On maintainability and safety rated by Track Quality Index (TQI). Then, predicted number of trains pass and planned scenario analysis for 2030. Based on reliability criteria, 97% included on tolerance travel duration, but delays on arrivals and departures more than 40%. Based on availability criteria, lane capacity sufficient up to 515 trains per day, and lane carrying capacity reaches 18,171,648 tons per year. Maintenance and safety criteria based on TQI on the upstream lane of 75% is on very good condition and 61% on downstream lane is in good condition. Based on RIPNas in 2030 there will be 289 trains pass everyday, so the existing railway track is not capable to serve properly and the scenarios are increase the maximum speed to 120 km/hour and add eight block.
Faktor Penentu Kepuasan Pengguna Layanan Logistik Di E-Commerce Ridho Bramulya Ikhsan; Ivan Sangkereng
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 2 (2021): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i2.696

Abstract

Customer satisfaction is a determinant of the sustainability of the logistics service provider when collaborating with e-commerce platforms. Therefore, it is essential to study the factors that determine customer satisfaction when using goods delivery services more deeply. This study aims to determine the effect of logistics services with dimensions consisting of product availability and quality, delivery, information and complaints on electronic customer satisfaction. The population in this study is the e-commerce users who live in Jabodetabek, with a total sample of 386. The sampling technique used was purposive sampling. Measurement of variables using a questionnaire with a 5-point differential semantic scale. PLS-SEM was used to answer the research hypothesis. As a result, all questionnaire items meet the requirements of high validity and reliability. The seven variables analyzed, namely availability, delivery time, shipping costs, delivery reliability, product quality and condition, consumer complaints and return policies, and information quality, have a significant positive effect on electronic customer satisfaction. The quality of information and complaints is the dominant determining factor in shaping electronic customer satisfaction.
Walkability Index Pada Zona Komersial Melalui Segmentasi Area Trotoar di Kota Pekanbaru Muchammad Zaenal Muttaqin; Siti Khodizah
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 2 (2021): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i2.453

Abstract

Walkability index is an assessment of pedestrians through the physical condition of a sidewalk facility. Sukaramai Plaza is located in the CBD (Central Business District) Area of Pekanbaru City. This area has become an attractions for the people of Pekanbaru and other areas. As for the movement that occurs not only the movement of vehicles in the lane of vehicles, but also pedestrians. Evaluation of pedestrian paths is needed to provide an input regarding the comfortability for pedestrian.  This study aims to evaluate the sidewalk in the Sukaramai Plaza area on Jalan Sudirman, Pekanbaru. Sidewalk in this area is divided by 4 segments. The parameters used are the physical condition for pedestrians about 9 parameters of the physical condition of the sidewalk for each segment. The results showed that sidewalk has a walkability score in the range of 50-70 which is a good enough category to walk. In addition, the results of this study also showed that the presence of a shop window above the sidewalk making difficult for pedestrian. Therefore, the results will contribute primarily to the pedestrian pathway provider and the government as a regulator to improve pedestrian facilities, especially in the city of Pekanbaru.
Sektor Penerbangan Global dalam Isu Perubahan Iklim : Dampak dan Mitigasinya Dinar Dewi Kania; Dian Artanti Arubusman; Mustika Sari
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 2 (2021): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i2.713

Abstract

Climate Change is one of the negative impact of globalization which currently challenges  the world community. Climate change is also an important issue in the global aviation sector. However, the growth of  CO2 and Greenhouse Gas emissions from the global aviation sector continues to increase in line with the demand for aviation services. This paper aims to describe the growth of global aviation industry which has an impact on the  increasing of carbon emissions (CO2) trend globally and the mitigation efforts to anticipate weather worsening in the future.  The result shows that the growth of Passenger Kilometer Revenue (RPK) on international flights since 2010 has continued to increase significantly. In general, the global aviation industry (including domestic and international; both passenger and cargo) is estimated to contribute to climate change through 1.9% greenhouse gas emissions (which includes all greenhouse gases) and 2.5% CO2 emissions, and 3. 5% of “Effective Radiative Forcing' (ERF).The reduction of CO2 emissions from the aviation sector includes: 1) improvement of technological efficiency; 2) increased operational efficiency, 3) Use of alternative fuels ,4) change the travel behaviour, etc. Moreover, the mitigation strategies to reduce the impact of AIC (Aircraft-Induced Clouds) in the short term and at low cost can be carried out by operational changes to the aircraft trajectory and adaptation of jet engine fuel.  

Page 20 of 32 | Total Record : 319

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