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Psikoborneo : Jurnal Ilmiah Psikologi
Published by Universitas Mulawarman
ISSN : 24772666     EISSN : 24772674     DOI : 10.3872/psikoborneo
Core Subject : Humanities, Education, Social,
Humanities Education Social Sciences
PSIKOBORNEO : Jurnal Ilmiah Psikologi is a peer-reviewed journal which is published by Mulawarman University, East Kalimantan publishes biannually in March, June, September and December. This Journal publishes current original research on psychology sciences using an interdisciplinary perspective, especially within Organitational and Industrial Psychology, Clinical Psychology, Educational Psychology, and Experimental Psychology Studies. PSIKOBORNEO : Jurnal Ilmiah Psikologi published regularly quarterly in March, June, September, and December. The purpose of this journal is to disseminate ideas and results of research conducted by universities, particularly Psychology Studies, Faculty of Social and Political Sciences at Mulawarman University, which can be applied in society. PSIKOBORNEO : Jurnal Ilmiah Psikologi contains a variety of activities carried out both internally by the Social Sciences Mulawarman University or from externally in handling and overcoming various problems that occur in society by applying science and technology which can then be beneficial to improve the welfare of the society.
Arjuna Subject : Psikologi - Psikologi (Lain-Lain)
Articles 1,071 Documents
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From Family Values to Mate Selection: A Gender Moderation Study Dinda Ayu Safira Amatulah; Siti Rohmah Nurhayati
Psikoborneo: Jurnal Ilmiah Psikologi Vol. 13 No. 4 (2025): Psikoborneo: Jurnal Ilmiah Psikologi
Publisher : Program Studi Psikologi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/psikoborneo.v13i4.21636

Abstract

The background of this study is grounded in the shifting values of modern society, where individuals often experience conflicts between personal preferences and traditional family values. In the context of mate selection, family values remain an important factor that can influence individual decisions, even though personal freedom in choosing a partner is increasingly emphasized in contemporary times. Furthermore, gender is considered relevant as a moderating variable due to differences in how men and women interpret family values and determine their partner preferences. Based on this context, the present study aims to examine the influence of family values on mate selection preferences among emerging adults, as well as to explore the role of gender as a moderating variable. This research employed a quantitative method with a survey approach involving 385 emerging adult respondents (aged 20–40 years, unmarried, and residing in Indonesia). The instruments used were the Family Values Scale and the Mate Selection Preference Scale, both of which had been tested for validity and reliability. Data were analyzed using moderation regression. The findings revealed that family values had a significant effect on mate selection preferences, and gender moderated this relationship. These results highlight the importance of considering family values and gender in the formation of mate selection preferences. The implications of this study are directed toward individuals, counselors, parents, and policymakers in designing premarital readiness programs.Latar belakang penelitian ini didasarkan pada pergeseran nilai dalam masyarakat modern, di mana individu sering kali mengalami konflik antara preferensi pribadi dan nilai tradisional keluarga. Dalam konteks pemilihan pasangan, nilai-nilai keluarga tetap menjadi faktor penting yang dapat memengaruhi keputusan seseorang, meskipun kebebasan memilih semakin ditekankan pada era kontemporer. Selain itu, jenis kelamin dipandang relevan sebagai variabel moderator karena adanya perbedaan pandangan antara laki-laki dan perempuan dalam memaknai nilai keluarga dan menentukan pilihan pasangan. Berdasarkan hal tersebut, penelitian ini bertujuan untuk mengkaji pengaruh nilai-nilai keluarga terhadap preferensi pemilihan pasangan pada dewasa awal, serta menelaah peran jenis kelamin sebagai variabel moderator. Penelitian ini menggunakan metode kuantitatif dengan pendekatan survei terhadap 385 responden dewasa awal (usia 20–40 tahun, belum menikah, dan berdomisili di Indonesia). Instrumen yang digunakan adalah skala nilai-nilai keluarga dan skala preferensi pemilihan pasangan yang telah diuji validitas dan reliabilitasnya. Analisis data dilakukan dengan regresi moderasi. Hasil penelitian menunjukkan bahwa nilai-nilai keluarga berpengaruh signifikan terhadap preferensi pasangan, dan jenis kelamin memoderasi hubungan tersebut. Temuan ini menegaskan pentingnya mempertimbangkan nilai-nilai keluarga dan peran jenis kelamin dalam pembentukan preferensi pasangan. Implikasi penelitian ditujukan bagi individu, konselor, orang tua, dan pembuat kebijakan dalam merancang program kesiapan pernikahan.
Job Autonomy and Job Involvement: Do They Influence Each Other in the Work from Home System? Irma Surya Hadi; Farida Harahap
Psikoborneo: Jurnal Ilmiah Psikologi Vol. 13 No. 4 (2025): Psikoborneo: Jurnal Ilmiah Psikologi
Publisher : Program Studi Psikologi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/psikoborneo.v13i4.21646

Abstract

Post-pandemic, the world of work has undergone a major shift toward more flexible systems, where the boundaries between personal and professional life have become increasingly blurred. In this new work landscape, employee engagement has emerged as a key element in maintaining productivity and sustaining performance. One factor believed to play a significant role in enhancing engagement is job autonomy, which allows employees to manage how, when, and by what standards they complete their tasks. The study aims to determine the canonical relationship between a set of job autonomy variables consisting of work method autonomy, work schedule autonomy, and work criteria autonomy with job involvement variables, namely job involvement role and job involvement setting, in employees who work from home. This research adopts a quantitative method with a survey approach and a correlational design. Data were collected online through the distribution of an online questionnaire on social media, involving 252 respondents who were selected using a self-selection sampling technique. Data were collected using two psychological scales: the Job Autonomy Scale and the Job Involvement Scale. The validity of the instrument was obtained through expert judgment from two expert lecturers and a scale trial. The reliability of the job involvement scale was demonstrated by Cronbach’s Alpha, which was 0.966, while the job autonomy scale had an alpha of 0.960. The data analysis technique employed was canonical correlation analysis. The results of the analysis indicate a significant canonical relationship between the dimensions of job autonomy and job involvement, with all multivariate statistics (Pillai’s Trace, Hotelling’s Trace, and Wilks’ Lambda) showing significant results (p < 0.001). The relationship is positive, meaning that the higher the perceived job autonomy, the higher the employee’s involvement, both in terms of role and environmental aspects. Based on the canonical loadings, the dimension of criterion autonomy contributed the most to the job autonomy set (1.916), while role involvement made the highest contribution to the job involvement set (11.272). These findings emphasize that having flexibility in determining performance benchmarks and actively engaging in work roles are key factors in enhancing overall employee involvement. Pasca pandemi, dunia kerja mengalami pergeseran besar menuju sistem yang lebih fleksibel, di mana batas antara kehidupan pribadi dan profesional semakin kabur. Dalam lanskap kerja baru ini, keterlibatan kerja menjadi elemen kunci yang menentukan produktivitas dan keberlanjutan kinerja karyawan. Salah satu faktor yang diyakini berperan penting dalam memperkuat keterlibatan tersebut adalah otonomi kerja, yang memberi ruang bagi karyawan untuk mengelola cara, waktu, dan tolok ukur keberhasilan dalam menyelesaikan tugasnya. Penelitian ini bertujuan untuk mengetahui hubungan kanonik antara set variabel otonomi kerja yang terdiri atas otonomi metode kerja, otonomi jadwal kerja, dan otonomi kriteria kerja dengan set variabel keterlibatan kerja, yaitu keterlibatan kerja peran dan keterlibatan kerja lingkungan, pada karyawan yang bekerja dari rumah (work from home). Penelitian ini merupakan penelitian kuantitatif dengan pendekatan survei dan desain korelasional. Data dikumpulkan secara daring melalui penyebaran kuesioner online di media sosial, dengan melibatkan 252 responden yang dipilih menggunakan teknik self-selection sampling. Data dikumpulkan menggunakan dua skala psikologis, yaitu skala otonomi kerja dan skala keterlibatan kerja. Validitas instrumen diperoleh melalui expert judgment dua dosen ahli serta uji coba skala. Reliabilitas skala keterlibatan kerja menunjukkan nilai cronbach’s alpha sebesar 0.966, sedangkan skala otonomi kerja sebesar 0.960. Teknik analisis data menggunakan analisis korelasi kanonik. Hasil analisis menunjukkan adanya hubungan kanonik yang signifikan antara dimensi otonomi kerja dan keterlibatan kerja, dengan seluruh statistik multivariat (Pillai’s Trace, Hotelling’s Trace, dan Wilks’ Lambda) signifikan pada p < 0.001. Hubungan ini bersifat positif, artinya semakin tinggi otonomi kerja yang dirasakan karyawan, maka semakin tinggi pula keterlibatan mereka dalam pekerjaan, baik dari aspek peran maupun lingkungan. Berdasarkan hasil canonical loadings, dimensi otonomi kriteria kerja memberikan kontribusi tertinggi terhadap set otonomi kerja (1.916), sedangkan keterlibatan kerja peran menjadi penyumbang terbesar pada set keterlibatan kerja (11.272). Temuan ini menegaskan bahwa keleluasaan dalam menentukan tolok ukur keberhasilan serta keterlibatan aktif dalam peran kerja merupakan faktor penting dalam meningkatkan keterlibatan karyawan secara keseluruhan.
Beyond Productivity: The Role of Organizational Support and Work Engagement in Employee Well-Being within the Automotive Industry Rhicard Geovadri Layarda; Dewi Handayani Harahap; Femmy Lekahena
Psikoborneo: Jurnal Ilmiah Psikologi Vol. 13 No. 4 (2025): Psikoborneo: Jurnal Ilmiah Psikologi
Publisher : Program Studi Psikologi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/psikoborneo.v13i4.21656

Abstract

The automotive industry is a dynamic and complex manufacturing sector that requires employees not only to excel in technical skills but also to maintain psychological well-being in order to support optimal performance. Employee well-being is a crucial aspect that encompasses physical health, mental health, and job satisfaction. However, in practice, employee well-being is often influenced by psychosocial factors such as organizational support and work engagement. This study aims to analyze the influence of perceived organizational support and work engagement on employee well-being in the context of the automotive industry. The research involved 57 employees of PT. X selected through random sampling. The instruments used included the Employee Well-Being Scale (EWBS), the Perceived Organizational Support Scale (SPOS), and the Utrecht Work Engagement Scale (UWES). Data analysis was conducted using multiple linear regression. The results revealed that perceived organizational support and work engagement significantly influenced employee well-being (R² = 0.567; p < 0.05). Partially, perceived organizational support (β = 1.017; p = 0.015) and work engagement (β = 0.640; p = 0.000) contributed positively and significantly to employee well-being. These findings highlight the importance of organizational support and work engagement in enhancing employee well-being. The implications suggest that organizations need to strengthen internal support and design effective engagement strategies to promote a healthier and more productive workforce.Industri otomotif merupakan sektor manufaktur yang dinamis dan kompleks, yang menuntut karyawan tidak hanya unggul dalam keterampilan teknis, tetapi juga memiliki kesejahteraan psikologis yang baik guna mendukung kinerja optimal. Employee well-being menjadi aspek penting yang mencakup kesehatan fisik, mental, serta kepuasan kerja. Namun, dalam praktiknya kesejahteraan karyawan kerap dipengaruhi oleh faktor psikososial, seperti dukungan organisasi dan keterikatan kerja. Penelitian ini bertujuan untuk menganalisis pengaruh perceived organizational support dan work engagement terhadap kesejahteraan karyawan dalam konteks industri otomotif. Penelitian dilakukan pada 57 karyawan PT. X dengan metode random sampling. Instrumen yang digunakan meliputi Employee Well-Being Scale (EWBS), Perceived Organizational Support Scale (SPOS), dan Utrecht Work Engagement Scale (UWES). Analisis data menggunakan regresi linier berganda. Hasil penelitian menunjukkan bahwa perceived organizational support dan work engagement berpengaruh signifikan terhadap employee well-being (R² = 0,567; p < 0,05). Secara parsial, perceived organizational support (β = 1,017; p = 0,015) dan work engagement (β = 0,640; p = 0,000) memberikan kontribusi positif dan signifikan terhadap kesejahteraan karyawan. Temuan ini menegaskan pentingnya dukungan organisasi dan keterikatan kerja dalam meningkatkan kesejahteraan karyawan. Implikasi penelitian menunjukkan perlunya organisasi untuk memperkuat dukungan internal serta merancang strategi keterlibatan kerja yang efektif guna mewujudkan tenaga kerja yang lebih sehat dan produktif.
The Role of Customer Satisfaction in Optimizing the Influence of E-WOM on Repurchase Interest Radeva Excel Farindra; Siska Adinda Prabowo Putri; I Rheny Arum Permitasari
Psikoborneo: Jurnal Ilmiah Psikologi Vol. 13 No. 4 (2025): Psikoborneo: Jurnal Ilmiah Psikologi
Publisher : Program Studi Psikologi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/psikoborneo.v13i4.21707

Abstract

The aluminum and glass industry in Indonesia, especially in Pontianak, West Kalimantan, is experiencing rapid growth, driven by high demand in the infrastructure, housing, and commercial sectors. This growth creates significant opportunities for companies, but also presents challenges in maintaining customer loyalty and improving competitiveness. This study aims to analyze the effect of e-WOM on repurchase intention, with customer satisfaction as a mediating variable. Using a quantitative approach with explanatory research, the sample consists of 210 consumers who have made purchases. Data were analyzed using path analysis regression. The results show that e-WOM has a significant positive effect on customer satisfaction, but does not directly affect repurchase intention. Conversely, customer satisfaction was found to play a mediating role in strengthening the effect of e-WOM on repurchase intention. The implications of this study suggest that companies need to manage e-WOM carefully and ensure customer satisfaction is achieved to increase loyalty and repurchase. Future research can deepen the understanding of factors influencing the effect of e-WOM in specific industries, such as aluminum and glass.Industri aluminium dan kaca di Indonesia, khususnya di Kota Pontianak, Kalimantan Barat, mengalami perkembangan pesat, didorong oleh permintaan yang tinggi di sektor infrastruktur, perumahan, dan komersial. Pertumbuhan ini menciptakan peluang besar bagi perusahaan, namun dihadapkan pada tantangan dalam mempertahankan loyalitas pelanggan dan meningkatkan daya saing. Penelitian ini bertujuan untuk menganalisis pengaruh e-WOM terhadap minat beli ulang konsumen, dengan kepuasan pelanggan sebagai variabel mediasi. Menggunakan pendekatan kuantitatif dengan explanatory research, sampel penelitian terdiri dari 210 konsumen yang pernah melakukan pembelian. Data dianalisis menggunakan regresi path analysis. Hasil penelitian menunjukkan bahwa e-WOM memiliki pengaruh positif signifikan terhadap kepuasan pelanggan, namun tidak berpengaruh langsung terhadap minat beli ulang. Sebaliknya, kepuasan pelanggan terbukti berperan sebagai mediator yang memperkuat pengaruh e-WOM terhadap minat beli ulang. Implikasi penelitian ini menunjukkan bahwa perusahaan perlu mengelola e-WOM dengan hati-hati dan memastikan kepuasan pelanggan tercapai untuk meningkatkan loyalitas dan pembelian ulang. Penelitian berikutnya dapat memperdalam pemahaman mengenai faktor-faktor yang mempengaruhi pengaruh e-WOM dalam konteks industri spesifik, seperti aluminium dan kaca.
Becoming a Police Officer: Self-Efficacy and Adversity Quotient in Facing Police Education Yousin Gunawan Putra; Dewi Handayani Harahap; Gigih Rizqia
Psikoborneo: Jurnal Ilmiah Psikologi Vol. 13 No. 4 (2025): Psikoborneo: Jurnal Ilmiah Psikologi
Publisher : Program Studi Psikologi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/psikoborneo.v13i4.21808

Abstract

The National Police School (SPN PolDa DIY) is an educational institution that trains prospective members of the Indonesian National Police (Polri) tasked with maintaining public security and order. Education at SPN emphasizes not only academic aspects but also physical, mental, and technical skills to prepare non-commissioned officers (NCOs) who are ready for use in the field. SPN students face numerous educational demands, including physical readiness and high mental resilience. SPN Diktukba students face difficulties in enduring educational pressures. This condition is related to low adversity quotient (AQ), which is an individual's ability to respond to and survive life's difficulties (Stoltz, 2018). Students have problems with mental strength to survive and thrive despite being faced with challenges or difficulties in life (adversity quotient) and lack confidence in themselves to achieve their goals. Self-efficacy is one factor that influences adversity quotient. The hypothesis of this study is that there is a positive relationship between self-efficacy and adversity quotient in DikTukBa students. The subjects of this study were 95 DikTukBa students of SPN PolDa DIY. This study uses a quantitative approach with a questionnaire survey design that has been validated by professional judgment, with the results of Aiken's V for the self-efficacy variable being 0.75 while the adversity quotient variable was 0.833. The reliability of the self-efficacy variable was 0.983 and the adversity quotient variable was 0.982, meaning both variables were reliable. The results of this study showed a very significant positive relationship between self-efficacy and adversity quotient in Students of the Bintara Formation Education (Diktukba) of the Yogyakarta Special Region Police School (SPN Polda DIY) with the category of both variables being moderate with an effective contribution of 41.4%. From the results of the significance test, it shows that there is a probability value of 0.000 <0.05. Partially, self-efficacy has a very significant positive relationship with each dimension of the adversity quotient, namely the dimensions of control, origin & ownership, reach, and endurance. This finding strengthens the conclusion that self-confidence is the foundation that helps students have a higher fighting spirit.Sekolah Polisi Negara (SPN PolDa DIY) sebagai lembaga pendidikan pembentukan calon anggota Polri yang bertugas memelihara keamanan dan ketertiban masyarakat. Pendidikan di SPN tidak hanya menekankan aspek akademik, tetapi juga melatih fisik, mental, dan keterampilan teknis untuk menyiapkan bintara yang siap pakai di lapangan. Banyaknya tuntutan pendidikan yang  harus dihadapi oleh para siswa SPN seperti kesiapan fisik dan ketahanan mental tinggi dari para siswanya. Siswa Diktukba SPN menghadapi kesulitan dalam bertahan menghadapi tekanan pendidikan. Kondisi ini berkaitan dengan rendahnya adversity quotient (AQ), yaitu kemampuan individu dalam merespon dan bertahan terhadap kesulitan hidup (Stoltz, 2018). Siswa memiliki masalah pada kekuatan mental untuk bertahan dan berkembang meskipun dihadapkan pada tantangan atau kesulitan hidup (adversity quotient) dan tidak yakin pada diri sendiri untuk bisa mencapai tujuan. Self-efficacy menjadi salah satu faktor yang mempengaruhi adversity quotient. Hipotesis penelitian ini terdapat hubungan positif antara self-efficacy dan adversity quotient pada Siswa DikTukBa. Subjek penelitian ini adalah 95 siswa DikTukBa SPN PolDa DIY. Penelitian ini menggunakan pendekatan kuantitatif dengan desain survei kuesioner yang telah diuji validasi oleh profesional judgement, dengan hasil Aiken’s V variabel self-efficacy adalah 0.75 sedangkan variabel adversity quotient adalah 0.833. Reliabilitas varibel self-efficacy 0,983  dan variabel adversity quotient 0,982 artinya kedua variabel reliabel. Hasil dari penelitian ini terdapat hubungan positif sangat signifikan antara self-efficacy dan adversity quotient pada Siswa Pendidikan Pembentukan Bintara (Diktukba) Sekolah Polisi Negara Kepolisian Daerah Daerah Istimewa Yogyakarta (SPN Polda DIY) dengan kategori kedua variabel sedang dengan sumbangan efektif 41,4%. Dari hasil pengujian signifikansi menunjukkan bahwa terdapat nilai probabilitas sebesar sebesar 0,000 < 0,05. Secara parsial self-efficacy memiliki hubungan positif yang sangat signifikan dengan setiap dimensi dari adversity quotient, yaitu dimensi control, origin & ownership, reach, dan endurance.Temuan ini memperkuat kesimpulan bahwa keyakinan diri adalah fondasi yang membantu siswa memiliki daya juang yang lebih tinggi.
Behind the Scenes of Civil Servants: Unveiling the Factors Triggering Cyberloafing Through a Literature Review I Gusti Agung Ayu Tribuana Putri; Nicholas Simarmata
Psikoborneo: Jurnal Ilmiah Psikologi Vol. 13 No. 4 (2025): Psikoborneo: Jurnal Ilmiah Psikologi
Publisher : Program Studi Psikologi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/psikoborneo.v13i4.21911

Abstract

Cyberloafing refers to the behavior of using the internet for personal purposes during working hours, which can reduce productivity, including among civil servants (ASN). This study aims to examine and identify the various factors that influence cyberloafing among ASN through a literature review method. Literature searches were conducted using Google Scholar, Semantic Scholar, and Garuda, with inclusion criteria covering the years 2015–2025. Based on an analysis of 13 journal articles, the factors influencing cyberloafing were classified into two main categories: internal and external factors. Internal factors consist of individual characteristics, psychological aspects, and role-related elements inherent to employees as members of an organization. In contrast, external factors involve aspects of the work environment shaped by organizational systems and conditions. The findings indicate that cyberloafing among ASN is predominantly influenced by internal factors, although external factors also play a significant role. This review is expected to serve as an initial foundation for understanding the causes of cyberloafing among civil servants and to guide the development of more targeted policies. Furthermore, the results open opportunities for future research to explore similar factors in sectors beyond the public service.Cyberloafing merupakan perilaku menggunakan internet untuk keperluan pribadi selama jam kerja yang dapat menurunkan produktivitas, termasuk di kalangan Aparatur Sipil Negara (ASN). Penelitian ini bertujuan untuk mengkaji dan mengidentifikasi berbagai faktor yang memengaruhi cyberloafing pada ASN melalui metode kajian literatur. Pencarian literatur dilakukan melalui portal Google Scholar, Semantic Scholar, dan Garuda dengan kriteria inklusi rentang tahun 2015–2025. Berdasarkan 13 jurnal yang telah dianalisis, ditemukan bahwa faktor-faktor yang memengaruhi cyberloafing dapat digolongkan ke dalam dua kategori utama, yaitu kategori internal dan eksternal. Kategori internal terdiri dari faktor individual, psikologis, serta peran di tempat kerja yang melekat pada diri individu sebagai bagian dari organisasi. Sementara itu, kategori eksternal mencakup faktor lingkungan kerja yang berasal dari sistem dan kondisi yang dibentuk oleh organisasi. Hasil kajian menunjukkan bahwa cyberloafing pada ASN lebih dominan dipengaruhi oleh faktor internal, meskipun faktor eksternal juga memberikan kontribusi yang signifikan. Kajian ini diharapkan menjadi landasan awal dalam memahami penyebab cyberloafing pada ASN serta memberikan arah bagi perumusan kebijakan yang lebih tepat sasaran. Selain itu, hasil ini juga membuka peluang bagi penelitian selanjutnya untuk menelaah faktor-faktor serupa dalam konteks sektor lain di luar ASN.
Family Communication Patterns on the Mental Health of Children from Divorced Families Amalia Rahma Nurhermaya; Farida Harahap
Psikoborneo: Jurnal Ilmiah Psikologi Vol. 13 No. 4 (2025): Psikoborneo: Jurnal Ilmiah Psikologi
Publisher : Program Studi Psikologi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/psikoborneo.v13i4.22099

Abstract

Studies show that children from divorced families tend to experience long-term psychological problems, including depression and difficulties in forming social relationships. This study aims to explore how parental divorce can affect children's mental health based on the experiences of four subjects who grew up in divorced families. The results show that divorce has a profound impact, especially during adolescence. The research design used in this study was qualitative phenomenology, conducting semi-structured interviews with four subjects. Several subjects experienced difficulties in adjusting and interacting in their social environment. Emotional closeness does not only depend on how often children communicate with their parents but can also be influenced by direct interaction. The reasons for divorce include incompatibility, differences in lifestyle, and irresponsibility of one of the parents, which are significant triggering factors. The results of this study highlight that the way children communicate with their parents has an influence on how they cope with the impact of divorce and the importance of emotional and social support in the adjustment process. The implication of these findings is that researchers, communities, and parents need to work together to create a supportive environment so that children can adapt to change and reduce the negative impact of divorce.Studi menunjukkan bahwa anak-anak dari keluarga yang bercerai cenderung mengalami masalah psikologis jangka panjang, termasuk depresi dan kesulitan dalam menjalin hubungan sosial. Penelitian ini bertujuan menggali bagaimana perceraian orang tua dapat mempengaruhi kesehatan mental anak pada pengalaman empat subjek yang tumbuh dari latar belakang keluarga bercerai menunjukan bahwa perceraian memberikan dampak yang mendalam, terutama pada masa remaja. Desain metode penelitian yang digunakan dalam penelitian ini adalah kualitatif fenomenologi dengan melakukan wawancara semi terstruktur dengan subjek sebanyak 4 orang. Beberapa subjek mengalami pengaruh dalam menyesuaikan diri dan berinteraksi dilingkungan sosial. Kedekatan emosional tidak hanya bergantung pada seberapa sering anak berkomunikasi dengan orang tua namun dapat dipengaruhi oleh interaksi secara langsung. Alasan perceraian yang terjadi diantaranya, ketidakcocokan, perbedaan gaya hidup dan ketidaktanggung jawaban dari salah satu orang tua menjadi faktor pemicu yang signifikan. Hasil penelitian ini menyoroti bahwa cara anak berkomunikasi dengan orang tua memiliki pengaruh pada bagaimana cara anak mengatasi dampak perceraian serta pentingnya dukungan emosional dan sosial dalam proses penyesuaian. Implikasi temuan ini dari peneliti yakni masyarakat dan orang tua perlu bekerja sama untuk menciptakan lingkungan yang mendukung agar anak-anak dapat beradaptasi dengan perubahan dan mengurangi dampak negatif dari perceraian.
Service Quality and Customer Satisfaction: The Key to Repurchase Intention for Travel Packages Fadillah Fadillah; Rahmi Lubis; Patisina Patisina
Psikoborneo: Jurnal Ilmiah Psikologi Vol. 13 No. 4 (2025): Psikoborneo: Jurnal Ilmiah Psikologi
Publisher : Program Studi Psikologi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/psikoborneo.v13i4.22164

Abstract

Service quality is one of the key factors in the tourism industry as it shapes customer satisfaction and fosters consumer loyalty. Positive experiences perceived by tourists through direct interactions with service providers strengthen their intention to make repeat purchases (repurchase intention). This study analyzes the effect of service quality on customer satisfaction and repurchase intention in tour packages, with customer satisfaction as a mediating variable. The research employed a quantitative approach using Structural Equation Modeling-Partial Least Square (SEM-PLS). The sample was obtained through purposive sampling from consumers who had used tour package services. The results show that service quality has a positive and significant effect on customer satisfaction (coefficient = 0.442; T-Statistic = 7.947; P-Value = 0.000) and repurchase intention (coefficient = 0.592; T-Statistic = 9.380; P-Value = 0.000). In addition, customer satisfaction also positively influences repurchase intention (coefficient = 0.393; T-Statistic = 6.968; P-Value = 0.000). The f-square analysis indicates that the direct effect of service quality on repurchase intention falls into the large category with 51.76%, while the mediating contribution of customer satisfaction is 22.71% with a medium effect size. These findings highlight that service quality influences repurchase intention not only directly but also indirectly through customer satisfaction. The practical implication of this study emphasizes the importance for tourism service providers to maintain consistent, reliable, and customer-oriented service quality in order to create sustainable satisfaction and enhance repurchase intention.Kualitas pelayanan merupakan salah satu faktor kunci dalam industri pariwisata karena mampu membentuk kepuasan dan mendorong loyalitas konsumen. Pengalaman positif yang dirasakan wisatawan dari interaksi langsung dengan penyedia layanan akan memperkuat niat untuk melakukan pembelian ulang (repurchase intention). Penelitian ini menganalisis pengaruh kualitas pelayanan terhadap kepuasan konsumen dan repurchase intention pada paket wisata, dengan kepuasan konsumen sebagai variabel mediasi. Metode penelitian menggunakan pendekatan kuantitatif dengan analisis Structural Equation Modeling-Partial Least Square (SEM-PLS). Sampel diperoleh melalui teknik purposive sampling dari konsumen pengguna jasa paket wisata. Hasil penelitian menunjukkan bahwa kualitas pelayanan berpengaruh positif dan signifikan terhadap kepuasan konsumen (koefisien = 0,442; T-Statistik = 7,947; P-Value = 0,000) dan repurchase intention (koefisien = 0,592; T-Statistik = 9,380; P-Value = 0,000). Selain itu, kepuasan konsumen juga berpengaruh positif terhadap repurchase intention (koefisien = 0,393; T-Statistik = 6,968; P-Value = 0,000). Analisis f-square menunjukkan pengaruh langsung kualitas pelayanan terhadap repurchase intention termasuk kategori besar sebesar 51,76%, sedangkan kontribusi kepuasan konsumen sebagai mediator sebesar 22,71% dengan kategori efek sedang. Temuan ini menegaskan bahwa kualitas pelayanan tidak hanya memengaruhi niat beli ulang secara langsung, tetapi juga melalui kepuasan konsumen. Implikasi praktis dari penelitian ini adalah perlunya penyedia jasa wisata menjaga kualitas pelayanan yang konsisten, ramah, dan sesuai kebutuhan pelanggan agar tercipta kepuasan yang berkelanjutan serta meningkatkan repurchase intention.
Social Media Dependency and the Dynamics of Social Interaction Among Adolescents: Analysis Based on William Glasser's Theory Using Storyboards Dwi Rahayu Ningsih; Andi Wahyu Irawan
Psikoborneo: Jurnal Ilmiah Psikologi Vol. 13 No. 4 (2025): Psikoborneo: Jurnal Ilmiah Psikologi
Publisher : Program Studi Psikologi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/psikoborneo.v13i4.22280

Abstract

The advancement of information technology has led adolescents to engage intensively with social media, influencing the quality of their social interactions. This study aims to analyze the relationship between social media dependency and adolescents’ social interaction dynamics through William Glasser’s Choice Theory framework. A qualitative case study approach was employed, involving two vocational high school students selected through purposive sampling. Data were collected using in-depth interviews, participant observation, and storyboard techniques. The findings reveal that excessive social media use disrupts daily routines, fosters emotional dependency, and demonstrates the ambivalent role of social media as both a trigger for addiction and a source of self-motivation. Conversely, involvement in real-life activities, such as entrepreneurship, served as an adaptive mechanism to mitigate digital dependency. The analysis, based on Choice Theory, highlights that adolescents’ psychological needs fulfilled through social media remain superficial, underscoring the importance of balancing online and offline activities to support healthier social and emotional development.Kemajuan teknologi informasi telah mendorong remaja semakin intensif menggunakan media sosial, yang berdampak pada kualitas interaksi sosial mereka. Penelitian ini bertujuan menganalisis keterkaitan antara ketergantungan media sosial dengan dinamika interaksi sosial remaja melalui kerangka teori William Glasser. Metode penelitian menggunakan pendekatan kualitatif dengan desain studi kasus, melibatkan dua siswi SMK yang dipilih secara purposive. Data diperoleh melalui wawancara mendalam, observasi partisipan, serta teknik storyboard. Hasil penelitian menunjukkan bahwa penggunaan media sosial berlebihan dapat menimbulkan disrupsi pola hidup, ketergantungan emosional, serta ambivalensi fungsi media sosial sebagai pemicu kecanduan sekaligus motivasi perubahan diri. Temuan lain memperlihatkan bahwa keterlibatan dalam aktivitas nyata, seperti berjualan, mampu menjadi mekanisme adaptif untuk mengurangi ketergantungan pada media sosial. Analisis berdasarkan Choice Theory menegaskan bahwa pemenuhan kebutuhan psikologis remaja melalui media sosial cenderung bersifat semu, sehingga keseimbangan antara aktivitas daring dan luring menjadi krusial bagi perkembangan sosial dan emosional mereka.
The Role of Acceptance and Commitment (ACT) Therapy in Addressing Future-Oriented Anxiety in Adolescents and Young Adults: A Systematic Literature Review Agnes Sandra; Dara Septika Natalia Anggraeni; Yuwono Pratomo
Psikoborneo: Jurnal Ilmiah Psikologi Vol. 13 No. 4 (2025): Psikoborneo: Jurnal Ilmiah Psikologi
Publisher : Program Studi Psikologi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/psikoborneo.v13i4.22344

Abstract

Future-related anxiety has become an increasingly prevalent psychological challenge among university students and adolescents, especially in the context of academic pressure, social demands, and global uncertainty. One promising intervention approach to address this issue is Acceptance and Commitment Therapy (ACT), which emphasizes psychological flexibility, acceptance of internal experiences, and commitment to personal values. This study aims to systematically review the effectiveness of ACT in managing future anxiety and its relation to psychological flexibility and future orientation. The research method employed is a Systematic Literature Review (SLR) based on the PRISMA framework, involving 20 selected articles obtained from various academic databases and filtered through rigorous inclusion criteria. Analysis was conducted through content evaluation, thematic synthesis, and visual bibliometric mapping using VOSviewer software. The findings indicate that ACT is effective in reducing anxiety, depression, stress, and trauma across various populations and delivery formats, including individual therapy, group interventions, online platforms, and in special populations. Furthermore, psychological flexibility and adaptive future orientation were consistently identified as key mediators contributing to improved psychological well-being. This study recommends the integration of ACT into higher education settings as a promotive and preventive mental health strategy for students facing future uncertainties. Kecemasan terhadap masa depan merupakan salah satu tantangan psikologis yang semakin banyak dialami oleh mahasiswa dan remaja di tengah tekanan akademik, sosial, dan ketidakpastian global. Salah satu pendekatan intervensi yang relevan untuk mengatasi persoalan ini adalah Acceptance and Commitment Therapy (ACT), yang menekankan pada fleksibilitas psikologis, penerimaan pengalaman internal, dan komitmen terhadap nilai-nilai hidup. Penelitian ini bertujuan untuk meninjau secara sistematis efektivitas ACT dalam mengelola kecemasan masa depan serta hubungannya dengan fleksibilitas psikologis dan orientasi masa depan. Metode yang digunakan adalah Systematic Literature Review (SLR) dengan pendekatan PRISMA, mencakup 20 artikel yang diperoleh dari berbagai basis data ilmiah dan telah melewati proses seleksi berdasarkan kriteria inklusi yang ketat. Analisis dilakukan melalui penilaian isi artikel, sintesis tematik, dan pemetaan visual dengan bantuan perangkat lunak bibliometrik VOSviewer. Hasil tinjauan menunjukkan bahwa ACT terbukti efektif dalam mengurangi kecemasan, depresi, stres, dan trauma, baik dalam format individual, kelompok, daring, maupun pada populasi khusus. Fleksibilitas psikologis dan orientasi masa depan yang adaptif juga terbukti berperan sebagai mediator penting dalam meningkatkan kesejahteraan psikologis. Penelitian ini merekomendasikan penerapan ACT dalam konteks pendidikan tinggi sebagai strategi promotif dan preventif kesehatan mental mahasiswa.

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