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INDONESIA
International Journal of Business, Law, and Education
Published by IJBLE Scientific Publications Community Inc
ISSN : -     EISSN : 2747139X     DOI : -
Core Subject : Economy, Science, Education, Social,
Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences Other
International Journal of Business, Law, and Education disseminates knowledge about Business, Law, and Education that useful to academics, educators, scholars, managers, practitioners, policy makers, consumers, and other stakeholders all around the world.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 687 Documents
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The Relationship Between Corporate Social Responsibility, Brand Image, and Customer Loyalty: A Case Study of Le Minerale Consumers Laksmono, Rendro; Purnama, Kusna Djati
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.796

Abstract

This study investigates the relationships between Corporate Social Responsibility (CSR), Brand Image, and Customer Loyalty among consumers of Le Minerale, a prominent bottled water brand. Using a sample of 500 respondents, we employed regression analysis to test four hypotheses. The findings reveal that CSR significantly enhances both Brand Image and Customer Loyalty. Moreover, Brand Image mediates the relationship between CSR and Customer Loyalty, indicating that the positive impact of CSR on customer loyalty is maximized through a strong brand image. These results underscore the strategic importance of CSR in brand management and its role in fostering customer loyalty. Companies that effectively integrate and communicate their CSR initiatives can create a favorable brand image, thereby enhancing customer loyalty. The study contributes to the literature by providing empirical evidence of the mediating role of Brand Image in the CSR-customer loyalty relationship and offers practical insights for companies aiming to leverage CSR for competitive advantage.
Implementation of the Baduy Tribe's Inheritance System in Kanekes Village, Leuwidamar District, Lebak Regency, Banten Province Maganda, Edwin; Sitompul, Roswita; Rizal, Said
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.799

Abstract

The Muslim Baduy community basically adheres to the customs and customs they adopted from their ancestors. The inheritance system used in Baduy customary inheritance uses a bilateral system, namely from father to mother who are equally powerful. The problem that will be discussed is how to implement inheritance in the Baduy Dalam tribe community. The type of research used in this research is normative juridical legal research, namely library research which only focuses on written statutory regulations, so this research is very closely related to libraries because it requires secondary data. The fundamental difference between the inheritance law of the Baduy community and Islamic inheritance law lies in Pikukuh which is the basis for the unwritten inheritance distribution rules which in Islamic inheritance law are clearly based on the Al-Quran and As-Sunnah. Apart from that, there are similarities between Baduy inheritance law and Islamic inheritance law in that the heirs are the descendants of the person who died and the inheritance can only be distributed after the death of the testator. However, the Baduy community does not distribute inheritance to the lineage and above.
Impact of Technological Adoption, Innovation Management, and Market Demand on Competitive Advantage Safitri, Camelia; Miranda, Mira
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.800

Abstract

This study investigates the impact of technological adoption, innovation management, and market demand on competitive advantage among firms in Indonesia. Using a sample of 400 companies across various industry sectors, this research employs multiple regression analysis to determine the relationship between these variables. The results indicate that technological adoption, innovation management, and market demand significantly and positively influence competitive advantage. The findings suggest that firms that effectively adopt technology, manage innovation, and respond to market demands are more likely to achieve superior competitive positioning. These insights provide practical implications for managers and policymakers aiming to enhance business performance and competitive edge. Future research should further explore these dynamics in different contexts and consider additional influencing factors to enrich the understanding of competitive advantage.
Brand Experience and Service Quality: Key Drivers of Customer Satisfaction in Gojek Apps Ningsih, Tasya Septia; Nasution, Muhammad Dharma Tuah Putra; Robain, Wilchan
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.801

Abstract

This study analyzes the impact of brand experience and perceived service quality on customer satisfaction with Gojek and its implications in the context of transportation services. Using a quantitative method, primary data were collected from students at Universitas Pembangunan Panca Budi who used Gojek's services. The analysis indicates that both brand experience and perceived service quality significantly influence customer satisfaction. These findings complement previous research highlighting the crucial role of customer satisfaction in branding. The practical implications of this study underscore the importance for Gojek to focus on brand experience and service quality to enhance customer satisfaction and maintain its competitiveness in the digital transportation service market.
The Mediating Role of Work Discipline on The Effect of Leadership and Work Ethic to Employee Performance in Universitas Advent Indonesia Malau, Harman; Sitanggang, Juninetenth Keeply F
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.802

Abstract

This study aims to find out and analyze the influence of leadership and work ethic on discipline, the influence of discipline on performance, the influence of leadership and work ethic on performance, the influence of leadership on performance through discipline and to find out and analyze the influence of work ethic on performance through employee discipline at Adventist University Indonesia. With the Simple Random Sampling technique, a sample of 104 employees was obtained in this study. Data were collected through questionnaires, interviews and documentation studies. The questionnaire was calculated using the Likert scale unit of measurement, and processed using the path analysis method (path analysis. The results of the study show that Leadership has a positive and significant effect on discipline, Work Ethic has a positive and significant effect on Discipline, Discipline has a positive and significant effect on Performance, Leadership has a positive and significant effect on Performance, Work Ethic has a positive and significant effect on Performance, Leadership has a positive and significant effect on Performance through Discipline, and Work Ethic has a positive and significant effect on Performance through Discipline at Advant University Indonesia which proves that Discipline is an intervening variable in this study.
The Right of Management Originating from Indigenous People Ulayat Land: Determinant of Solution Abdul Aziz, Gheovani; Suhariningsih, Suhariningsih; Sri Kawuryan, Endang
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.804

Abstract

Indonesia has extensive forest areas and a rich diversity of cultures and customs. This is related to Indigenous Legal Communities, which, according to the Constitution, must be recognized and respected. This research aims to examine whether granting the Right of Management over Ulayat Land represents a solution for sustainable land management or whether it could be detrimental to the land rights of Indigenous Communities. This study employs a Normative Juridical approach, utilizing both a Legislative and Conceptual approach. The legal materials used in this research include Primary and Secondary Legal Materials, which are analyzed using a perspective analysis technique. The research findings indicate that granting the Right of Management over Ulayat Land held by Indigenous Legal Communities can positively impact sustainable land management, provided that Regional Regulations and Regional Decrees are in place to recognize and protect Indigenous Legal Communities. Conversely, it could be detrimental to the existence of Indigenous Communities if Regional Regulations and Regional Decrees concerning the recognition and protection of Indigenous Legal Communities are not properly regulated.
The Influence of Work Family Conflict and Emotional Intelligence on Employee Performance Through Job Satisfaction as Intervening Variable Rosyida, Abidatur; Sopiah, Sopiah; Churiyah, Madziatul
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.805

Abstract

This study aims to determine the effect of Work Family Conflict and Emotional Intelligence on Employee Performance with Job Satisfaction as an Intervening Variable. This research is important because of the research gap in previous studies. This study uses nonprobability sampling technique with purposive sampling method. The data collection technique used a questionnaire distributed to respondents with a 5-point Likert scale answer. Sample in this study amounted to 102 respondents with data analysis using the SEM-PLS method SmartPLS4 software. according to Table 4. The following findings: work family conflict has a positive and significant impact on job satisfaction; emotional intelligence has a positive and significant impact on job satisfaction; work family conflict has a negative and significant impact on employee performance; emotional intelligence has a positive and significant impact on employee performance; work family conflict has a positive and significant impact on employee performance through job satisfaction; and work family conflict has a positive and significant
Time Limit Exception Provisions for Heirs of Auction Buyers in Voluntary Auctions of Immovable Property Ismawan, Almira Thalysa; Sihabudin, Sihabudin; Rachman, Rino Arief
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.807

Abstract

This study is motivated by the incompleteness of the norms in Article 88 Paragraph (2) of Minister of Finance Regulation No. 122 of 2023 regarding the exception of the 5 working days time limit from the auction for heirs of individual voluntary auction buyers. The aims of this study are to analyze the urgency of establishing time limit exclusion arrangements for the heirs of individual voluntary auction buyers for immovable property. Furthermore, this study was of a normative juridical type using a statute approach and conceptual approach. The results of this study shows that upon death, rights and obligations transfer to heirs. So that the heirs must settle auction payments within 5 working days and pay BPHTB. Thus, necessary to add a clause to Article 88 Paragraph (2) of Minister of Finance Regulation No. 122 of 2023 ensures legal certainty and justice for heirs of individual voluntary auction buyers.
Fraud Management Model and Forensic Accounting – A Systematic Literature Review Firmansyah, Deri; Suryana, Asep; Susetyo, Dwinanto Priyo; Syafei, M. Yani
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.808

Abstract

This study interprets the importance of critical thinking and concern for the triggers of fraudulent behavior and financial fraud. The purpose of the study is expanded by explaining the application of fraud management as corporate governance to prevent fraud, and the involvement of forensic accounting practices is necessary. This study, a systematic literature review (SLR) by adopting part of the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) method, to identify, and construct a fraud management and forensic accounting model. The findings, fraudulent behavior occurs because there is a triggering factor, and someone has difficulty ignoring it. Psychologically it has taken root and rationalized the truth of fraud on the basis of pressure, opportunity supported by capability, such as triggers for fraudulent behavior in the fraud triangle model and the diamond fraud model. Synthesis of findings, it is important for internal control in fraud management to be applied for early detection and investigation and it is necessary to involve forensic accounting practices to detect, investigate accounting and litigation to resolve financial fraud in the financial data-based justice system. The novelty of this research offers a fraud management and forensic accounting model to prevent fraud and the financial condition of the company.
Determinants of Customer Satisfaction in Mobile Banking: a PLS Analysis of DG Bankaltimtara Application Users Santika, Sisca; Putri Shafar, Habibah; Kusno, Hendra Sanjaya
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.809

Abstract

This study was conducted with the aim to determine and analyze the effect of using DG Bankaltimtara mobile banking application on Customer Satisfaction of PT East Kalimantan and North Kalimantan Regional Development Bank Balikpapan Branch Office. The population in this research is 15,960 customers who use DG Bankaltimtara. Researchers took a sample based on the Slovin formula of 390 respondents. The type of data used is primary data sourced from questionnaires presented in the form of a Likert scale. Data analysis in this study used descriptive analysis methods with the help of the Partial Least Square (PLS) application with the SmartPLS version 3.0 program. The results of this study were obtained using the PLS Evaluation Model to show the effect of using the DG Bankaltimtara Mobile Banking Application on Customer Satisfaction. Ease of Service Users, Credibility of Banking Service Companies, and Transaction Speed are three variables that affect Customer Satisfaction in using Mobile Banking DG Bankaltimtara. However, the System Security variable has no effect on Customer Satisfaction in using Mobile Banking DG Bankaltimtara.

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