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Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Published by Universitas Negeri Padang
ISSN : -     EISSN : 27985539     DOI : https://doi.org/10.24036/jmiap.v3i2.230
Core Subject : Social,
Social Sciences
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) memuat artikel dan karya ilmiah baik berupa hasil penelitian maupun non penelitian. JMIAP bertujuan untuk menyebarluaskan pemikiran atau gagasan konseptual dan hasil penelitian yang telah dicapai di bidang manajemen pelayanan publik dan administrasi Publik. JMIAP secara khusus menitikberatkan pada permasalahan pokok dalam pengembangan ilmu Manajemen Pelayanan Publik dan Ilmu Adminsitrasi Publik. Jurnal ini berfokus pada kajian teoritis dan praktis diantaranya: Manajemen Pelayanan Publik Manajemen Sumber Daya Manusia Manajemen Kebencanaan Administrasi Publik Administrasi Kependudukan dan Lingkungan Hidup Administrasi Pertanahan Ekonomi Publik dan Keuangan Publik Kebijakan Publik Birokrasi dan Governansi Publik Digital Government Politik Pemberdayaan Masyarakat Desentralisasi dan Otonomi Daerah Pemerintah Daerah
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 355 Documents
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Work Culture and Service Quality in Providing Tourist Satisfaction Aldri Frinaldi; Muhamad Ali Embi; Lidya Ryan Utarie; Aziza Bila; Nora Eka Putri; Boni Saputra
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 4 No 4 (2022): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v4i4.567

Abstract

Tourism activities are a combination of tourism products and services that provide a tourist experience. In tourism, transportation is essential because it is one aspect that determines interest in tourism. Exciting traveling experience will give satisfaction to tourism. Work culture and service quality are also determinants of tourist satisfaction. This study aims to indicate the influence of work culture and service quality in providing tourism satisfaction. Its influence is seen partially and simultaneously. Locus of this research at public transportation in the tourism area of Bukittingi. This research uses a quantitative approach. Data were taken from 300 respondents who have been selected using Slovin Formula. Data already obtained with a questionnaire that is valid and reliable. The result of the research showed that work culture and service quality partially and simultaneously influenced customer satisfaction.
Penerapan E-Government dalam Pelayanan Perizinan Online melalui “SIMPONIE” di DPMPTSP Kabupaten Serang Gea Tamara; Agus Widiyarta
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 5 No 1 (2023): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v5i1.571

Abstract

The emergence of demands from the public for public services, encourages the existing central and local governments to use information technology in the implementation of public services known as e-government. One of the regional government that utilizes e-government in providing public services, especially licensing services, is the DPMPTSP Serang Regency which is currently carried out online through SIMPONIE. This study aims to analyze the implementation of e-government in online licensing services through SIMPONIE in DPMPTSP Serang Regency. The research method in this study uses qualitative with a descriptive approach. Data collection techniques in the form of interviews, observations, and documentation. The theory used in this research is a successful element of implementation e-government based on the results of studies and research of the Harvard JFK School of Government, including support, capacity, and value. The results of the study show that the implementation of SIMPONIE in the DPMPTSP Serang Regency can be said to be a success. This can be seen from the support in the form of vision and mission, regulations, and socialization. The implementation of SIMPONIE also provides benefits such as easier service and does not take a long time, it's just that in its implementation there are still network constraints that make SIMPONIE sometimes inaccessible.
Analisis Pengembangan Komponen Smart Village di Desa Limpung Ananda Haniyuhana; Ary Setyo Wicaksono
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 5 No 1 (2023): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v5i1.573

Abstract

Smart village is the development of a concept where village people are in a community that solves regional problems by utilizing their potential resources intelligently, wisely and efficiently and elevating local customs and culture, as well as applicable norms. Based on this explanation, of course the concept of a smart village cannot be separated from the five main components, namely smart governance, smart environment, smart economy, smart mobility, and smart tourism. As one of the villages implementing the smart village program, Limpug Village as one of the pilot villages for the implementation of the smart village program in Batang Regency has several problems that occur in implementing the smart village program which can be reviewed based on the five main components of the smart village concept. This research aims to determine the implementation of the smart village component in the implementation of the smart village program in Limpung Village. The method used in this study is a descriptive qualitative research method with data collection.
Penerapan Good Corporate Governnace dalam Optimalisasi Tata Kelola Pelayanan Perum Damri Cabang Surabaya Muhammad Chasan Amrulloh; Tukiman Tukiman
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 5 No 1 (2023): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v5i1.583

Abstract

The purpose of this study is to describe the application of good corporate governance in optimizing service governance in the perum damri branch of the City of Surabaya. This research method uses a descriptive type of qualitative research with data collection techniques carried out through observation techniques, interviews, documentation, and previous research. The results showed that the Perum damri Branch of Surabaya City has not fully applied the principles of good corporate governance as a whole from the 5 principles of achieving goals, there is still 1 principle that is well implemented, namely the principle of independency. Transparency has not been carried out due to the absence of operational information services, accountability has not been fully implemented, there is still no guarantee of employee competence and the company governance system has not run optimally, responsibility has not been fully relaxed due to the absence of social impact programs for the community in the company environment, fairness has not been fully implemented because the community complaint box facility is still not available and there are still many fleets for rejuvenation and fleets are carried out for people with disabilities.
Penerapan Sistem Informasi E-Raport pada Sekolah di Kota Tangerang Baby Novega Aprilianti; Faysa Permata Rhahmadiahti; Bella Eka Setianingrum; Indah Agustin Pradana; Yayuk Wulandari; Irvan Arif Kurniawan
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 5 No 1 (2023): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v5i1.586

Abstract

Currently information technology has experienced rapid development so that information can be accessed quickly. One of the applications of technology in education today is the existence of an internet-based information system for report card grades or what we usually know as online report cards. This has changed the pattern of society in various aspects, especially the world of education. The e-Raport system is used as an information system designed by schools to inform parents of student progress, which has been implemented in almost all schools in Tangerang City. For example, SMPN 8 Tangerang City is one of the public schools in Tangerang City which uses the e-Raport System as a substitute for manual student learning outcomes reports. The problems raised were the teacher's lack of understanding in accessing e-reports when inputting grades and the lack of understanding of parents in accessing e-reports to see children's development. This research is a literature study that aims to collect information related to the use of online report card information systems implemented by several schools, the results obtained from this literature study are that the online report card system makes it easy for educators to process student value data that can be accessed both by students and parents.
Kebijakan Pemerintah Daerah untuk Mengembangkan Industri Kreatif (Studi pada Industri Kecil Menengah di Bali) Andy Krisna; Izzatusholekha Izzatusholekha; Azhari Aziz Samudra; Randi Purnama
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 5 No 1 (2023): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v5i1.587

Abstract

Bali is an area that has traditional weaving crafts and still survives amid the globalization of textiles. This study describes the implementation of the policy of using traditional woven fabrics in encouraging the development of small and medium weaving industries (IKM) in Bali. The research was conducted with a qualitative approach. Data is collected through literature review, documents, and observation. Research through literature study utilizes online media, statistical data, books, articles in journals, government websites, and trusted online media. The implementation of the policy on the use of traditional Balinese woven or endek fabrics has gone according to the government's expectations, in the form of purchasing woven products, training for new woven craftsmen, providing looms, and establishing weaving centers. However, there are still a number of obstacles to be faced, namely in the upstream section, the availability of raw materials still relies on outside Bali. Generations of craftsmen who are still lacking to meet the sudden market demand.
Waste Management for the Covid-19 Essentials Kit: What Role Does Government Perform? Dewi Sekar Kencono
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 5 No 1 (2023): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v5i1.588

Abstract

This paper aims to study the environmental impact of Covid-19 Essentials Kit’s Waste, such as one time use face mask, and hand 1most importantly in the economic sector. Yet, even beyond matters of health and the economy, the impact of the Covid-19 virus is significant to the environmental sector. One time face mask and hand sanitizers have been continuously being use by the citizens as it is compulsory by the government and has been become an essentials kit and almost every people has it with them. Further than that, contaminated protective equipment that being use by the common person might not have been disposed properly. Proper disposal is need to reduce the contamination made by those essentials kit to the soil, water, and air. Government cooperation with other concerned parties is essential to the creation of mutual security and comfort for the surrounding environment. In conclusion, the government can promote various programs, such as making the public aware of the importance of discarding their masks in the trash and utilizing what is left in the recycling process.
Pelaksanaan Peran Dinas Lingkungan Hidup Kota Payakumbuh dalam Pengendalian Pencemaran Air Sungai Batang Agam Kota Payakumbuh Wulan Aulia Cikasimi; Jumiati Jumiati
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 5 No 1 (2023): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v5i1.594

Abstract

This research purposes to reveal the roles implementation, obstacles and efforts of the Payakumbuh City Environmental Service in controlling water pollution in the Batang Agam river, Payakumbuh City. This research used a method of descriptive qualitative and determined the research informants using purposive sampling. The researcher uses source triangulation techniques and technical triangulation which will then be analyzed. Based on the findings in the field, the researchers found that the Payakumbuh City Environment Service had facilitated, educated, interacted and coordinated, as well as carried out various technical activities in carrying out roles in controlling river water pollution in the Batang Agam Payakumbuh City. In the implementation of these activities found internal obstacles and external obstacles. The Payakumbuh City Environmental Service has made efforts to overcome these obstacles.
Efektivitas Pelaksanaan Layanan Publik dengan Aplikasi E-Court di Pengadilan Negeri Lubuk Sikaping Mela Saputri; Jumiati Jumiati
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 5 No 1 (2023): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v5i1.595

Abstract

This research purposes to reveal the Implementation of Public Services Effectiveness with the E-Court Application at the Lubuk Attitudeing District Court, to find out the obstacles in the Implementation of Public Services Effectiveness with the E-Court Application, and to find out the steps taken in overcoming the obstacles to the Implementation of Public Services Effectiveness with the E-Court Application. This research used method of descriptive qualitative. Based on the research result on the Implementation of Public Services with the E-Court Application at the Lubuk Attitudeing District Court it has not been effective, this is because there are several indicators of the eight indicators that have not been achieved properly. In the case of implementing public services Effectiveness with the E-Court application at the Lubuk Attitudeing District Court, there are still obstacles both internal and external, such as limited resources of human, inadequate facilities and infrastructure, and a public knowledge was lack. Steps taken in overcoming obstacles to the Implementation of Public Services with the E-Court Application are carried out by participating in training such as training, or technical guidance, and conducting outreach.
Implementasi Program Rumah Tidak Layak Huni (RTLH) di Kota Tangerang Selatan Reza Chandra Tirtana; Yudan Rasyid; Fadhli Hibatullah
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 5 No 1 (2023): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v5i1.565

Abstract

Development is a change that leads to improvement which aims to live a decent and prosperous life in a country. These social problems arise in the community because the need for livable housing is not immediately addressed so that the uninhabitable housing program is a development priority proclaimed by the South Tangerang city government to date. The purpose of this study was to determine the implementation of the uninhabitable housing program (RTLH) in South Tangerang City. This research uses a qualitative descriptive method. The results of this study show that the implementation of the program has been realized well enough to help the less fortunate in obtaining a decent living, especially for a comfortable and safe place to live. From the implementation of the policy, which statistically shows that the policy from 2020 to 2021 has succeeded in providing house renovation assistance to 403 uninhabitable housing units, the evidence for the overall target can already be seen. Although there are some that are uneven so that the overall target has not been reached.

Page 20 of 36 | Total Record : 355

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