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KARONA CAHYA SUSENA
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Universitas Dehasen Bengkulu Jl. Meranti Raya No. 32 Sawah Lebar Kec. Ratu Agung, Kota Bengkulu 383228
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Jurnal Akuntansi, Manajemen dan Bisnis Digital
Published by Universitas Dehasen Bengkulu
ISSN : 28098595     EISSN : 28098692     DOI : https://doi.org/10.37676/jambd
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
JURNAL AKUNTANSI, MANAJEMEN DAN BISNIS DIGITAL is a peer-reviewed journal. Journal of Accounting, Management and Digital Business invites academics and researchers who do original research in the fields of accounting, management, and Digital Business including but not limited to: Accounting Sciences Taxation and Public Sector Accounting Accounting information system Auditing Financial Accounting Management accounting Behavioral accounting Management Science Marketing Financial management Human Resource Management International Business Entrepreneurship Digital Business Science Digital Business Managemen Digital Business Technology Financial Technology Digital Marketing Digital Business & E-Commerce Digital Economics Cloud Computing Digital Business Analysis Design Content Creation Statistics Computing UI/UX Design Digital Branding E-Retailing Customer Relationship Management for Digital Business Digital Business Strategic Business Ethics for Digital Business Services Marketing Digital Business Valuation Digital Analytics for Marketing Digital Project Management Content Management Big Data & Business Intelligence Knowledge Management and Innovation Cyber Security for Digital Business
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 200 Documents
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Effect Of Service Quality And Product Quality Of Electronic-Based Applications (Bsi Mobile) On Customer Satisfaction At Pt Bank Syariah Indonesia Tbk KC Bengkulu S. Parman 2 Agustatulim Agustatulim; Wagini Wagini; Suswati Nasution
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 2 No 2 (2023): Juli
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v2i2.4544

Abstract

Service quality and product quality based on electronic applications (BSI Mobile) are expected to affect customer satisfaction at PT. Bank Syariah Indonesia TBK KC Bengkulu S. Parman 2, where the BSI Mobile product was created to facilitate customers in transacting, so that customers wherever and whenever they are can transact and manage their finances easily. The purpose of this study was to find the effect of service quality and product quality on customer satisfaction at PT. Bank Syariah Indonesia KC Bengkulu S. Parman 2. The sample in this study was 100 customers who had used BSI Mobile products. Collecting data using a questionnaire and the analysis method used is multiple linear regression, validity test, reliability test, simultaneous f test, coefficient of determination and hypothesis testing using t test. The results of the regression equation are Y=3.522+0.455X1+ 0.319X2 b0= indicating the number 3.522, which means that if all the independent variables, namely service quality and product quality, are constant, the number of the dependent variable shows the number 35.2% as the result value of the dependent variable so that it can determine customer satisfaction. .0.455X1 = value 0.455 and 0.319X2 = value 0.319 is a value that indicates that service quality (X1) and product quality (X2) have a positive effect on customer satisfaction (Y), so that each additional 1% of respondents' responses about service quality and quality the product will affect the variable (Y) namely customer satisfaction with a value of 4.55% and 3.19%. The hypothesis in this study is accepted because the value of t arithmetic > t table, the independent variable (Service Quality and Product Quality) partially affects the dependent variable (Customer Satisfaction). Keywords: Service quality, Product quality, BSI Mobile, Customer Satisfaction
The Effect of Brand Image and Service Quality on Purchasing Decisions at Indomaret Ahmad Yani Manna South Bengkulu Ando Alvarez; Sri Handayani; Rina Trisna Yanti
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 2 No 2 (2023): Juli
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v2i2.4548

Abstract

The purpose of this study was to determine the effect of brand image and service quality on purchasing decisions at Indomaret Ahmad Yani Manna South Bengkulu.The sample in this study were 75 consumers who shopped for Bimoli oil at Indomaret Ahmad Yani Manna South Bengkulu. Data collection using a questionnaire and the method of analysis used is multiple linear regression, determination test and hypothesis testing.The calculation results from the calculation of the multiple linear regression equation can be seen that X1 (brand image) and X2 (service quality) have an influence on purchasing decisions (Y), with the results of the regression test: Y = 12.881 + 0.291X1 + 0.420 X2 + 4.399 (e) . Brand image has a significant influence on purchasing decisions at Indomaret Ahmad Yani Manna Bengkulu Selatan. This is evidenced by the results of partial hypothesis testing (t test) that a significant value of 0.000 is less than 0.05 and tcount is greater than ttable (3.917> 1.666). This means that if the brand image increases, the purchasing decision will also increase. Service quality has a significant influence on purchasing decisions at Indomaret Ahmad Yani Manna South Bengkulu. This is evidenced by the results of partial hypothesis testing (t test) that a significant value of 0.000 is less than 0.05 and tcount is greater than ttable (4.061 > 1.666). This means that if organizational commitment increases, purchasing decisions will also increase. Brand image and service quality have a significant influence together on customer purchasing decisions at Indomaret Ahmad Yani Manna South Bengkulu. This is evidenced by the results of simultaneous hypothesis testing (test f) that a significant value of 0.000 is less than 0.05 and Fcount > Ftable (21.361 > 3.12). The value of the coefficient of determination is 0.372. This means that X1 (brand image) and X2 (service quality) have a contribution to the purchase decision (Y) of 37.2% while the remaining 62.8% is influenced by other variables not examined in this study..
The Influence Of Work Discipline And Work Environment On The Performance Of Production Employees At The Kamiya Home Industry Company Nurmalasari Nurmalasari; Askolani Askolani; Barin Barlian
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 2 No 2 (2023): Juli
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v2i2.4550

Abstract

This study aims to determine the simultaneous and partial effect of work discipline and work environment on the performance of production employees at the KAMIYA home industry company. The research method used is descriptive method with a quantitative approach. The sampling technique used a saturated sample with a total sample of 45 people. The data collection technique uses an offline questionnaire. The data used is primary data. The analytical tool used in this study is multiple regression using SPSS 25. The results of the study show that work discipline and work environment simultaneously have a significant effect on performance. Partially work discipline has a significant effect on performance. Partially, the work environment has a significant effect on performance.
The Effect Of Leadership And Work Discipline On Employee Performance (Case Study Pt. Trans Indonesia Superkoridor Branch Tasikmalaya) Pandu Pratama Maulana; Suci Putri Lestari; Ai Kusmiati Asyiah
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 2 No 2 (2023): Juli
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v2i2.4554

Abstract

This study aims to determine the simultaneous and partial influence of leadership and work discipline on employee performance at PT. Trans Indonesia Superkoridor branch Tasikmalaya. The research method used in this study is a quantitative method with a descriptive approach. The population of this study amounted to 53 employees PT. Trans Indonesia Superkoridor. The type of data used in this study uses validity tests, reliability tests and classic assumption tests. Data analysis in this study used multiple regression analysis using SPSS software version 25. The results of the study show that leadership and work discipline simultaneously have a significant effect on employee performance at PT. Trans Indonesia Superkoridor. Leadership partially has a significant effect on employee performance at PT. Trans Indonesia Superkoridor and Work Discipline partially has a significant effect on Employee Performance at PT. Trans Indonesia Superkoridor branch Tasikmalaya.
The Influence Of Work Discipline And Work Facilities On Employee Performance At Pt. Parsaoran Global Datatrans Branch Tasikmalaya Winda Windiyani; Rita Tri Yusnita; Mila Karmila
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 2 No 2 (2023): Juli
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v2i2.4555

Abstract

This study aims to determine the effect of Work Discipline and Work Facilities on Employee Performance at PT. Parsaoran Global Datatrans Cabang Tasikmalaya. The research method used in this study is a quantitative method with descriptive analysis method. Data collection techniques were obtained directly through questionnaires which were distributed to 50 employee respondents PT. Parsaoran Global Datatrans Cabang Tasikmalaya by using saturated sampling techniques and using the entire population. The data analysis tool used in this study is multiple regression analysis using SPSS software version 25. The results show that: Work Discipline and Work Facilities simultaneously have a significant effect on Employee Performance PT. Parsaoran Global Datatrans. Work Discipline partially has a significant effect on employee performance PT. Parsaoran Global Datatrans and Work Facilities partially have a significant effect on Employee Performance at PT. Parsaoran Global Datatrans Cabang Tasikmalaya.
The Influence Of Work Discipline And Work Motivation On The Performance Of Employees At Bagja Nur Abadi Rajapolah Company, Tasikmalaya Regency Dedi Mulyadi; Depy Muhamad Pauzy; Dudu Risana
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 2 No 2 (2023): Juli
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v2i2.4557

Abstract

This study aims to determine the simultaneous and partial effect of work discipline and work motivation on the performance of employees at bagja nur abadi Rajapolah company. The research method used is quantitative method with a survey approach. The sampling technique used a saturated sample with a total sample of 45 people. The data collection technique uses an offline questionnaire. The data used is primary data. The analytical tool used in this study is multiple regression using SPSS 25. The results of the study show that work discipline and work motivation simultaneously have a significant effect on performance. Partially work discipline has a significant effect on performance. Partially, the work motivation has a significant effect on performance.
Human Resource Management Strategy In Maintaining And Improving Employee Performance Suhairi Suhairi; Rendi Setiawan Purba; Zamzami Akromi Lubis; Muhammad Sandi; Irgi Iqbal
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 2 No 2 (2023): Juli
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v2i2.4589

Abstract

Human resources (HR) is one of the most important assets for any organization. Good employee performance directly contributes to the company's success in achieving goals and gaining competitive advantage. However, in today's increasingly complex and dynamic business environment, companies are faced with increasingly difficult challenges in maintaining and improving employee performance. Factors such as global competition, technological advances, demographic changes, and ever-evolving market dynamics have changed the business landscape. Companies are required to develop effective human resource management strategies to ensure that employees have the appropriate skills, knowledge and motivation to achieve competitive advantage. The purpose of this study is to determine the strategy that will be used by human resource management to maintain and improve employee performance. This research method uses a qualitative descriptive analysis method, by critically examining it using library research methods. The results of the study show that human resource managers (HR) must stay up-to-date with the given strategy and adhere to the theory to support the success of an organization or company, namely planning, developing, monitoring, and motivation are the keys to the success of an organization or company.
Exploring Factors that Encourage and Obstruct Change in Management Accounting in a Company Lutfi Ayu Fadhilah Utami; Ira Lestari; Khikmatul Marfuah
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 3 No 1 (2024): Januari
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v3i1.5195

Abstract

The purpose of this study was to determine the factors driving and inhibiting management accounting changes in a company. The research conducted by researchers used a descriptive qualitative approach method with field research. The subjects in this study are companies with management accounting update methods and those that have not experienced management accounting updates. The results of the study concluded that changes in management accounting occur due to many factors, one of which is changes included in the organizational environment and external factors. These changes include things that involve the process of planning, controlling, and decision making in a company. Factors that can drive management accounting changes in a company include technological changes, market developments, competition, regulations, and internal company factors such as leadership changes and organizational restructuring. Management accounting changes can also be influenced by organizational factors such as cooperation, takeovers, and agency relationships. In addition, factors that can hinder management accounting changes in a company are staff, organizational changes, costs, profitability, data quality, intensive, and agency.
Analysis Of Cost Price Calculations Production For Pricing Selling Mother Mujiatin's Marningcorn Bukit Barian Kepahiang Village Rika Wulandari; Herlin Herlin; Abdul Rahman
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 3 No 1 (2024): Januari
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v3i1.5269

Abstract

The aim of this research is to find out how to calculate the cost of production to determine the selling price of Ibu Mujiatin's Marning Corn Business. By using the Full Costing analysis method and determining the selling price using the cost-plus pricing method. Calculations are made based on the results of interviews and documentation of sales results. From the results of the research, calculations were carried out by Mrs. Mujiatin's corn marning business. The basic price of corn production is IDR. 144,557.- per can with the selling price determined based on the market price of Rp. 150,000,- per can. So the profit obtained is IDR. 5,443.-. Based on the Full Costing method, the cost of production for Mrs. Mujiatin's Marning Corn business in 2022 is IDR. 150,933.- per can with a production level of 596 cans. By setting the selling price at 25% of the cost of production, the selling price of marning corn will be IDR. 189,000.- Pekaleng with a profit of Rp. 38,067 per can. There is a difference in the calculation of the cost of production between business owners using the full costing method, due to factory overhead costs which are not taken into account by the business owner.
The Effect of Service Quality, Work Ethic and Discipline on Community Satisfaction at the Muara Enim Sub-District Office, Muara Enim Regency A. Rakhim; Sulbahri Madjir; Nisma Aprini
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 3 No 1 (2024): Januari
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v3i1.5310

Abstract

The author conducted research with the aim of knowing and analyzing the effect of service quality, work ethic and discipline individually and collectively on community satisfaction at the Muara Enim District Office, Muara Enim Regency. The research method used in this study is a quantitative method using questionnaires distributed to respondents. Test the quality of the data by using the validity test, reliability test, normality test. The analysis used is descriptive analysis and inferential analysis using statistical calculations with multiple regression formulas, partial test simultaneous test and the coefficient of determination. The results showed that service quality has a significant effect on community satisfaction at the Muara Enim District Office, Muara Enim Regency. Work ethic has a significant effect on community satisfaction at the Muara Enim District Office, Muara Enim Regency. Discipline has a significant effect on community satisfaction at the Muara Enim District Office, Muara Enim Regency. Quality of service, work ethic and discipline have a significant effect on community satisfaction at the Muara Enim District Office, Muara Enim Regency.

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