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Jurnal Pendidikan Administrasi Perkantoran (JPAP)
Published by Universitas Negeri Surabaya
ISSN : -     EISSN : 23389621     DOI : https://doi.org/10.26740/jpap.v10n1
Core Subject : Economy, Education,
Economics, Econometrics & Finance Education Other
Jurnal ini menerbitkan hasil penelitian yang berkaitan dengan pengajaran dan pembelajaran Pendidikan Administrasi Perkantoran dan bidang studi Ilmu Administrasi Perkantoran yang dilakukan di Sekolah Menengah Kejuruan, lembaga pendidikan tinggi, dunia usaha dan industri, meliputi: 1. Strategi pembelajaran dan media pembelajaran pendidikan administrasi perkantoran 2. Manajemen perkantoran, 3. Manajemen kearsipan, 4. Komunikasi kantor, 5. Manajemen sumber daya manusia, 6. Sistem informasi manajemen 7. Kewirausahaan
Arjuna Subject : Ilmu Sosial - Pendidikan
Articles 159 Documents
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INNOVATION DEVELOPMENT AND TECHNOLOGY ADVANCEMENTS IMPACT ON MSME SUCCESS WITH DIGITAL MARKETING LITERACY AS A INTERVENING Eka Febrianti, Silvia; Wardana, Ludi Wishnu; Nasikh
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 12 No 1 (2024): April
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpap.v12n1.p217-234

Abstract

Phenomenon/Issue: Companies around the world invest heavily in innovation and technology development strategies to improve their competitiveness. However, Micro, Small and Medium Enterprises (MSMEs) in Malang Regency still face challenges in adopting digital technology and developing innovations to achieve business success. Purpose: This study aims to analyze the influence of innovation development strategies and technological advances on the success of MSME businesses in Malang Regency, with digital marketing literacy as a mediating variable. Novelty: This study provides new insights into the mediation role of digital marketing literacy in the relationship between innovation development strategies, technological advancements, and MSME business success. These findings can make theoretical and practical contributions that are useful for the development of MSMEs in the digital era. Research Methods: This study uses a quantitative approach with a survey method. Data was collected through a questionnaire distributed to MSME owners or managers in Malang Regency. Data analysis uses structural equation modeling (SEM) to test the research hypothesis. Results: The results of the study show that the strategy of developing innovation and technological advances has a positive and significant effect on the success of MSME businesses. In addition, digital marketing literacy has been proven to mediate the relationship between the two variables. Research Contributions: This research makes a theoretical contribution by expanding the understanding of the mediation role of digital marketing literacy in increasing the success of MSME businesses through innovation development strategies and technological advancements.
ORGANIZATIONAL CULTURE AND CYBERLOAFING: ASSESSING THEIR IMPACT ON HOSPITAL EMPLOYEE PERFORMANCE THROUGH JOB SATISFACTION Widias Asmara, Ratna; Anang Kistyanto; Dewie Tri Wijayati Wardoyo
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 12 No 2 (2024): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpap.v12n2.p287-310

Abstract

Phenomenon/Issue: The study examines the effects of organizational culture and cyberloafing behavior on employee performance, with job satisfaction as a mediating variable, at RSUD dr. Sayidiman Magetan. Purpose: The main objective of this research is to determine how organizational culture and cyberloafing behavior influence employee performance, considering job satisfaction as an intermediary factor. Novelty: This research uniquely integrates the mediating role of job satisfaction in the relationship between organizational culture, cyberloafing behavior, and employee performance within a hospital setting. Research Methods: A quantitative approach was employed, involving 216 employees of RSUD dr. Sayidiman Magetan as respondents. Data analysis was conducted using Structural Equation Modeling (SEM) with AMOS software. Results: Organizational culture positively and significantly impacts employee performance and job satisfaction. Cyberloafing behavior negatively and significantly affects employee performance and job satisfaction. Job satisfaction positively and significantly influences employee performance. Organizational culture positively affects employee performance through job satisfaction. Cyberloafing behavior negatively impacts employee performance through job satisfaction. Research Contributions: These results provide significant insights for the management of RSUD dr. Sayidiman Magetan, emphasizing the importance of fostering a supportive organizational culture and reducing cyberloafing behavior to enhance employee performance
DEVELOPING WORDWALL-BASED LEARNING MEDIA FOR ONLINE BUSINESS SUBJECTS FOR ELEVENTH GRADE STUDENTS AT SMKN 1 SOOKO MOJOKERTO Ningrum, Ananda Octavia; Sulistyowati, Raya
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 12 No 1 (2024): April
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpap.v12n1.p207-216

Abstract

Phenomenon/Issue:  The issue addressed in the study is the need for effective learning media for the Online Business subject for Eleventh-grade students at SMKN 1 Sooko Mojokerto. Purpose: The purpose of the study is to develop Wordwall-based learning media to enhance the learning process for Online Business subjects for Eleventh-grade students at SMKN 1 Sooko Mojokerto. Novelty: The novelty of the study lies in the development of Wordwall-based learning media, which integrates interactive and engaging tools to facilitate Online Business learning, specifically designed for SMKN 1 Sooko Mojokerto's eleventh-grade students.. Research Methods: This study used the ADDIE development model, which consists of five stages: Analysis, Design, Development, Implementation, and Evaluation. The study involved 34 students from the eleventh Online Business and Marketing class at SMKN 1 Sooko Mojokerto. Validation of the media was conducted by three experts: a linguist, a media expert, and a material expert Results: The validation results indicated that the Wordwall-based learning media is highly feasible, with language validation at 82%, media validation at 98%, and material validation at 100%. These findings suggest that the learning media is highly suitable for Online Business learning at SMKN 1 Sooko Mojokerto. Research Contributions: This study contributes by providing a validated and suitable Wordwall-based learning media for Online Business subjects, offering an effective tool for enhancing student engagement and improving learning outcomes in the eleventh-grade class at SMKN 1 Sooko Mojokerto
CLASSICAL THEORY TEST: ANALYSIS OF HIGH ORDER THINKING SKILLS INSTRUMENT TEST Anggraeni, Agnes Dwi; Hermanto, Febrika Yogie
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 12 No 1 (2024): April
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpap.v12n1.p194-206

Abstract

Phenomenon/Issue:  The issue addressed in the research is the need to add a bank of HOTS (Higher Order Thinking Skills) test instruments to the elements of simple financial management for the MPLB class XI SMK major. Purpose: The purpose of the research is to develop a bank of HOTS test instruments to assess students' abilities in simple financial management for the MPLB class XI SMK major. Novelty: The novelty of the research lies in the development of a test instrument that incorporates HOTS criteria, which aims to improve and familiarize students with higher-level thinking skills when solving tasks and problems, preparing them for both school and work in the industry. Research Methods: The research uses the 4D development model (definition, design, development, and dissemination) and employs Classical Test Theory (CTT) for analysis, including validity, reliability, discriminating power, level of difficulty, and distractor effectiveness. Results: The results showed that 30 out of 40 test items were valid, with a reliability of 0.805 (Cronbach's Alpha). Discriminating power was good for 22 items and fairly good for 8 items. All test items were effective in distracting students from the correct answers, meeting the criteria for validity, reliability, and effectiveness in assessing students' abilities. Research Contributions: The research contributes by providing a set of HOTS test instruments that can measure students' abilities in learning outcomes. The instruments are designed to enhance students' higher-level thinking skills, which are beneficial for their studies in school and future work in the industry.
THE ROLE OF GOVERNMENT PROGRAMS IN ELEVATING EAST JAVA MSMES: COMMUNITY PARTICIPATION AND ENTREPRENEURIAL ATTITUDES AS INTERVENING Sutomo; Setyawati, Amelia; Ibadil Maula, Farij; Wishnu Wardana, Ludi; Binti Mohd Mustamil , Norizah; Sutoyo; Irianto Uripan, Koen
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 12 No 2 (2024): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpap.v12n2.p311-331

Abstract

Phenomenon/Issue: Following the COVID-19 pandemic, SMEs in East Java have struggled due to limited external support, leading to business declines, increased unemployment, and rising poverty rates. Purpose: This study examines how government and community support affect SME success in East Java, with entrepreneurial attitudes as a moderating factor. Novelty: Applying Social Cognitive Theory, this research uniquely explores how entrepreneurial attitudes amplify the effects of external support on business success, offering fresh insights into the interplay of external and individual influences in driving business performance. Research Methods: This quantitative study analyzes data from SME owners in East Java to assess the roles of government support, community involvement, and entrepreneurial attitudes in achieving business success. Results: Both government and community support have significant, positive impacts on SME success, particularly in areas such as licensing ease and network access. Entrepreneurial attitudes further enhance these effects, fostering adaptability and innovation that strengthen SME competitiveness. Research Contributions: The study underscores the importance of government support, community involvement, and entrepreneurial mindset in bolstering SMEs in East Java, providing key policy recommendations for supporting post-pandemic economic recovery
THE INFLUENCE OF DIGITAL COMPETENCE ON EMPLOYEE AGILITY THROUGH TASK AUTONOMY AMONG ADMINISTRATIVE STAFF Nuha, Kinanthi Karimatu Ulin; Pahlevi, Triesninda
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 12 No 3 (2024): December
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpap.v12n3.p240-350

Abstract

Phenomenon/Issue: The Fourth Industrial Revolution requires employees to adapt rapidly to technological changes, shifting from manual to digital work environments Purpose: To analyze the influence of digital competence on employee agility through task autonomy, based on the Theory of Work Adjustment (TWA) Novelty: The integration of digital competence and task autonomy within the framework of TWA to explain employee agility—a relatively unexplored relationship in the context of administrative staff in higher education institutions Research Methods: Explanatory quantitative approach using questionnaires distributed to 146 administrative staff at the State University of Surabaya. Data were analyzed using PLS-SEM (Partial Least Squares-Structural Equation Modelling). Results: The study found that digital competence significantly enhances employee agility. It also positively influences task autonomy, which in turn has a significant impact on employee agility. Moreover, task autonomy effectively mediates the relationship between digital competence and employee agility, highlighting its crucial role in supporting employees' adaptability in a digital work environment Research Contributions: Provides empirical support for the importance of enhancing digital competence and task autonomy to improve employee agility in response to digital transformation, particularly within the context of public university administration in the era of the Fourth Industrial Revolution
Enhancing Multicultural Education: Addressing Educational Disparities Through Teacher Training and Inclusivity Elliyani, Eli; Marini, Arita; Zakiah, Linda
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 12 No 3 (2024): December
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpap.v12n3.p365 - 370

Abstract

Purpose: The purpose of this research is to investigate how teacher leadership, through the Teacher Mover program, influences educational outcomes in elementary schools. The study seeks to understand the relationships between teacher leadership, professional development, school culture, emotional intelligence, and student-centered leadership, and how these factors collectively contribute to improved student performance and engagement. Novelty: This study contributes to the existing literature by providing a comprehensive analysis of the Teacher Mover program, a leadership initiative unique to the Indonesian educational context. It offers new insights into how emotional intelligence and professional development mediate the effects of teacher leadership on school culture and student outcomes, which are often underexplored in similar educational leadership studies. Research Methods: This qualitative study used in-depth interviews, participant observations, and document analysis to collect data from Teacher Movers, principals, and teachers at selected elementary schools. The data were analyzed using thematic analysis, with NVivo software used to organize emerging patterns. Results: The findings indicate that teacher leadership significantly improves educational outcomes by fostering a collaborative school culture, enhancing teacher efficacy through professional development, and promoting student-centered approaches. Emotional intelligence was found to be crucial in navigating leadership challenges and fostering positive relationships. Research Contributions: This research offers practical recommendations for educational leaders by highlighting the importance of teacher leadership, professional development, and emotional intelligence in school improvement. It also contributes to the growing body of literature on distributed leadership and its positive impact on educational outcomes.
FACING THE CHALLENGES OF ELEMENTARY EDUCATION: FROM DIGITAL DIVIDE TO TEACHER DEVELOPMENT Elliyani, Eli; Edwita; Nurhasanah, Nina
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 13 No 1 (2025): April
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpap.v13n1.p406-415

Abstract

Phenomenon/Issue: The phenomenon explored in this study is the digital divide and its impact on elementary education, specifically how disparities in access to technology and digital literacy training affect student learning outcomes. In many developing regions, such as rural areas in Indonesia, schools face a significant lack of digital infrastructure, which prevents students from benefiting from technology-enhanced learning. Furthermore, even in urban areas where digital tools are available, gaps in teacher development hinder the effective integration of technology into classroom instruction. Purpose: The purpose of this study is to examine how the digital divide and teacher development challenges intersect to affect educational outcomes in elementary schools. Novelty: This research is novel in its focus on the interplay between the digital divide and teacher development, an area that is often addressed separately in education research. Research Methods: This study adopts a qualitative research approach, utilizing semi-structured interviews with teachers and administrators, as well as classroom observations to gather in-depth insights. Thematic analysis is used to identify key patterns and challenges related to digital access and teacher development. Results: The results indicate that while access to technology is a major barrier in rural schools, even in urban settings, inadequate teacher training hampers the effective use of digital tools. Teacher development, especially in digital literacy, emerges as a critical factor in bridging the digital divide
Implementing Culturally Responsive Teaching in Indonesian Primary Schools: Challenges and Opportunities Faridah, Reni; Maksum, Arifin; Nurhasanah, Nina
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 12 No 3 (2024): December
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpap.v12n3.p371-379

Abstract

Phenomenon/Issue: Indonesia’s cultural diversity presents challenges for implementing Culturally Responsive Teaching (CRT) in primary schools, where a standardized curriculum often limits the inclusion of students' cultural backgrounds. Purpose: This study aims to explore the understanding, practices, and challenges faced by teachers in implementing CRT in Indonesian primary schools and to identify opportunities for improvement. Novelty: While CRT has been widely studied in Western contexts, research on its application in Indonesia’s unique multicultural setting is limited, particularly at the primary school level. This study contributes new insights into how CRT can be adapted and applied in Indonesian classrooms. Research Methods: A qualitative case study approach was employed, involving interviews with teachers, classroom observations, and focus group discussions with students from both urban and rural schools. Thematic analysis was used to analyze the data. Results: The study found that while teachers recognize the importance of CRT, they face significant challenges, including a rigid national curriculum, lack of culturally relevant materials, and insufficient training. However, students respond positively to culturally inclusive practices, and teachers are open to further training and resources.
Ethnopedagogical Approach in Primary Education: Enhancing Engagement, Cultural Identity, and Character Development Faridah, Reni; Marini, Arita; Zakiah, Linda
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 12 No 3 (2024): December
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpap.v12n3.p380-390

Abstract

Phenomenon/Issue: The integration of local cultural values in primary education, known as ethnopedagogy, faces challenges in effectively engaging students while preserving cultural identity and promoting character development. Purpose: This study aims to explore the impact of the ethnopedagogical approach on student engagement, cultural awareness, and character development in primary schools. Novelty: This research highlights the effectiveness of ethnopedagogy in fostering cultural identity and moral values among young learners, providing new insights into how local wisdom can be systematically integrated into formal education. Research Methods: The study employed a qualitative approach, using interviews with teachers, classroom observations, and document analysis to gather data on how ethnopedagogical practices are implemented in primary schools. Results: Findings show that the ethnopedagogical approach significantly enhances student engagement, strengthens cultural identity, and fosters positive character traits such as cooperation, respect, and tolerance. Despite these benefits, challenges remain, particularly in terms of teacher training and resource availability. The study underscores the importance of supporting ethnopedagogical practices to achieve more effective and meaningful education outcomes. Research Contributions: This study contributes to the literature by emphasizing the need for equitable resource distribution and comprehensive teacher training. It offers recommendations for policy reforms that can enhance the implementation of multicultural education, particularly in under-resourced regions, to promote inclusivity and social cohesion.  

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