cover
Contact Name
Anggara Setya Saputra
Contact Email
anggara@unwiku.ac.id
Phone
+6281392800058
Journal Mail Official
mida@unwiku.ac.id
Editorial Address
Jl. Raya Beji Karangsalam No.25, Dusun III, Karangsalam Kidul, Kec. Kedungbanteng, Kabupaten Banyumas, Jawa Tengah 53152
Location
Kab. banyumas,
Jawa tengah
INDONESIA
Majalah Ilmiah Dinamika Administrasi (MIDA)
ISSN : 14114461     EISSN : 28307267     DOI : -
Core Subject : Science, Social,
Majalah Ilmiah Dinamika Administrasi menerbitkan artikel hasil penelitian tentang administrasi publik. Namun tidak terbatas pula kepada: Kebijakan Publik Manajemen Publik Layanan Publik Birokrasi Pemberdayaan Masyarakat Pemerintah Daerah Politik Tata Kelola Pemerintah
Articles 123 Documents
Pengelolaan Pengaduan Masyarakat Melalui Layanan Aspirasi dan Pengaduan Online Rakyat (LAPOR!) Pada Dinas Komunikasi dan Informatika Kota Samarinda Naila Hayati Azzaki; Bambang Irawan
Majalah Ilmiah Dinamika Administrasi (MIDA) Vol 23, No 1 (2026): MAJALAH ILMIAH DINAMIKA ADMINISTRASI (MIDA)
Publisher : Fakultas Ilmu Sosial Dan Politik, Universitas Wijayakusuma Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56681/da.v23i1.463

Abstract

The Communication and Informatics Office Of Samarinda City plays a role in managing public complaints online through the LAPOR! application, which aims to relize transparent, accountable, and responsive public services. This Study aims to describe how the management of public complaints through LAPOR! is carried out based on the POAC functions (Planning, Organizing, Actuating, and Controlling), as well as to identify the inhibiting factors in the complaint management process. This research uses a qualitative method with a descriptive approach. Data collection techniques were conducted through interviews, observation, and documentation, with informants from the Communication and Informatics Office, relevant Regional Government Organizations (OPD), and LAPOR! users. The data were analyzed using the interactive model of Miles & Huberman. The results of study show that the management of public complaints through LAPOR! has been carried out quite well, starting from program planning, resource organizing, service implementation, to periodic supervision and evaluation. However, there are still obstaclessuch as limited human resources, suboptimal internal coordination among OPDs in following up on complaints, and technical issues.
Tata Kelola BUMDes Berkelanjutan: Studi Komparatif pada BUMDes Wana Tirta Desa Kemutug Lor dan BUMDes Berkah Banyu Makmur Desa Pancasan Kabupaten Banyumas Devit Bagus Indranika; Suryoto Suryoto; Anggara Setya Saputra
Majalah Ilmiah Dinamika Administrasi (MIDA) Vol 22, No 1 (2025): MAJALAH ILMIAH DINAMIKA ADMINISTRASI (MIDA)
Publisher : Fakultas Ilmu Sosial Dan Politik, Universitas Wijayakusuma Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56681/da.v22i1.468

Abstract

Badan Usaha Milik Desa (BUMDes) merupakan instrumen penting dalam mendorong kemandirian ekonomi desa melalui pengelolaan potensi lokal yang berkelanjutan. Penelitian ini bertujuan menganalisis dan membandingkan tata kelola BUMDes berkelanjutan pada BUMDes Wana Tirta Mukti Desa Kemutug Lor dan BUMDes Berkah Banyu Makmur Desa Pancasan, Kabupaten Banyumas. Penelitian menggunakan pendekatan kualitatif dengan desain studi komparatif. Data diperoleh melalui wawancara mendalam dengan direktur masing-masing BUMDes dan didukung studi dokumentasi, kemudian dianalisis menggunakan model interaktif Miles, Huberman, dan SaldaƱa. Hasil penelitian menunjukkan bahwa kedua BUMDes telah menerapkan tata kelola yang berorientasi pada keberlanjutan melalui penguatan kapasitas kelembagaan, diversifikasi usaha berbasis potensi lokal, penerapan prinsip akuntabilitas dan transparansi, serta pengembangan kolaborasi dengan pemerintah, akademisi, sektor swasta, dan masyarakat. Perbedaan keduanya terletak pada orientasi pengembangan usaha yang disesuaikan dengan karakteristik potensi desa. Penelitian ini menyimpulkan bahwa tata kelola BUMDes berkelanjutan dibangun melalui integrasi kapasitas kelembagaan, kolaborasi multipihak, inovasi usaha, pemberdayaan masyarakat, dan pengelolaan lingkungan sehingga mampu menciptakan nilai publik dan mendukung pembangunan ekonomi desa yang berkelanjutan.
STRATEGI KOMUNIKASI HUMAS DALAM MEMBANGUN CITRA PERGURUAN TINGGI STUDI KASUS di UNIVERSITAS WIJAYAKUSUMA PURWOKERTO Astrid Devitasari
Majalah Ilmiah Dinamika Administrasi (MIDA) Vol 22, No 1 (2025): MAJALAH ILMIAH DINAMIKA ADMINISTRASI (MIDA)
Publisher : Fakultas Ilmu Sosial Dan Politik, Universitas Wijayakusuma Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56681/da.v22i1.438

Abstract

Universitas Wijayakusuma Purwokerto (UNWIKU) has experienced a decline in the number of new student admissions over the past five years, amidst increasing competition from public and private universities. This study examines the public relations communication strategies employed by UNWIKU in building and maintaining a positive institutional image. Using a qualitative-descriptive approach and a single case study design, data were collected through participant observation, in-depth interviews with public relations leaders, management staff, students, alumni, and community members, as well as documentation of public relations activities. Data analysis followed the Miles & Huberman model: data reduction, data display, and conclusion drawing. The findings reveal four strategic pillars: targeted communication segmentation, utilization of print, electronic, and digital media, implementation of community service and CSR programs, and alumni empowerment as image ambassadors. While these strategies have effectively enhanced awareness and engagement, challenges such as limited human resources and digital infrastructure remain to be addressed. Recommendations include strengthening public relations capacity, establishing a regular evaluation system, and optimizing digital platforms.

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