cover
Contact Name
Febrika Yogie Hermanto
Contact Email
joaep@unesa.ac.id
Phone
+6281332148735
Journal Mail Official
joaep@unesa.ac.id
Editorial Address
Education of Office Administration, Faculty of Economics and Business, Universitas Negeri Surabaya Ketintang Street, Ketintang, Gayungan, Surabaya City, East Java 60231
Location
Kota surabaya,
Jawa timur
INDONESIA
Journal of Office Administration : Education and Practice
ISSN : -     EISSN : 27971139     DOI : https://doi.org/10.26740/joaep.v2n1
Core Subject : Education, Social,
Journal of Office Administration: Education and Practice, published in May, August, and November, is a peer-reviewed journal that is managed by the Department of Education of Office Administration, Faculty of Economics, Universitas Negeri Surabaya. This Journal aims to help researchers publish their papers, from their study, for a wider audience. This journal focuses on office administration research, in education and practice, by all approaches that can be responsible for their study. The scope and focus of this journal are related to the research in the office administration studies, in education and practice, such as Office Administration, Management, Communication, Organization, Technology, Simulation, and Innovation, also in Curriculum, Learning, Educational Policies, and Learning Material of Office Administration.
Articles 86 Documents
Enhancing Village Empowerment: Strategic Analysis of Using the Siskeudes Application in Bungah Village Salam, Ubidas; Dzikrullah, Muhammad Tival; Febriyanti, Dika Putri; Adinata, Restu Eri
Journal of Office Administration : Education and Practice Vol. 3 No. 1 (2023): May
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n1.p36-51

Abstract

This study aimed to determine the application of the Siskeudes application in Bungah Village. The descriptive case study methodology is used in qualitative investigations. Data was collected through private practice, record keeping, and written interviews. Both primary and secondary data were collected. Including written interviews with selected informants and primary research data collected using the SISKEUDES application. Regarding secondary data, researchers found documents in Bungah Village containing information about the population, leadership structure, and past financial reports. Village financial management must be genuine, orderly, effective, and efficient before cash can be allocated. The Village Financial System application helps the community in its obligation to prepare financial reports (Siskeudes). Village officials had difficulty using the siskeudes application when it was implemented in Bungah Village. This study tries to identify the application of the SISKEUDES application in financial management considering the real limitations that occur in the field. Assistance and observation are used to carry out the implementation method which is then described qualitatively. As a result, the Siskeudes program facilitates villages for processing system-based financial reports, but their dissemination is limited by the competence of human resources and substandard village infrastructure. With proper use, this application can be an effective tool in supporting efforts to achieve sustainable development goals at the village level.
Developing Assessment of Fifth Element Based on Merdeka Curriculum with Quizizz for Vocational High School of Office Management and Business Services Rachmawati, Novita; Pahlevi, Triesninda
Journal of Office Administration : Education and Practice Vol. 3 No. 1 (2023): May
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n1.p63-73

Abstract

The Use of Quizizz: Classroom Action Research on Financial Transaction Materials Ainiyah, Nur
Journal of Office Administration : Education and Practice Vol. 3 No. 2 (2023): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n2.p139-151

Abstract

In this study, researchers want to prove whether the use of Quizizz and Learning Videos and Zoom Meetings which are equipped with Online Assessments Using Google Form can improve the learning outcomes of Recording Financial Transactions for Students of eleventh-grade Automation and Office Management Program of Vocational High School 1 Surabaya. Research on Financial Transaction Recording is equipped with Online Assessment using Google Form for students in the eleventh-grade Automation and Office Management Program of Vocational High School 1 Surabaya. After applying the use of Quizizz, learning outcomes increased by more than 65% of students have completed learning and the average overall score of students reached more than 65. In each lesson, the researcher explains the learning material using Quizizz and learning video media through Zoom meetings which are equipped with online assessments using Google Form. Various instruments used in this study include learning outcomes test sheets in the form of student respondent questionnaires, pre-tests and post-tests, observation sheets, interview sheets, student response questionnaires, and student worksheets. After the class action research was conducted there was a significant increase. Cycle 1 was 70% and cycle 2 was 94.00%. The average score obtained has increased from cycle 1 of 76 (quite good), and cycle 2 of 87 (good).
The Influence of the Work Environment and Interpersonal Communication on Job Satisfaction: Study on Office Employees of Tambahrejo Subdistrict Purwati, Purwati; Trisnawati, Novi
Journal of Office Administration : Education and Practice Vol. 3 No. 2 (2023): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n2.p123-138

Abstract

This research aims to determine 1) The influence of the work environment on job satisfaction at the Tambahrejo subdistrict office, 2) The influence of interpersonal communication on job satisfaction at the Tambahrejo subdistrict office, 3) The influence of the work environment and interpersonal communication on job satisfaction at the Tambahrejo subdistrict office. This research uses a quantitative approach with a correlation or correlational (relationship) type of research. The population and sample for this study were 26 employees of the Tambahrejo subdistrict office. The data collection method is through a questionnaire with the data analysis technique used, namely multiple linear regression analysis. The results obtained in this research are that there is an insignificant influence between the work environment and job satisfaction, interpersonal communication has a significant effect on job satisfaction, and the work environment and interpersonal communication simultaneously influence job satisfaction with the value of the work environment and interpersonal communication on job satisfaction which is tested by the coefficient determination (R2) obtained an R Square coefficient of determination of 0.470, which means that all independent variables together contribute 47.0% to job satisfaction, while the remaining 53.0% is caused by other factors not tested in this research.
Public Relations Strategy in Socializing the KALIMASADA Program to Enhance Public Services: Study in Surabaya – Ketintang Sub-District Priambodo, Lambang; Rosy, Brillian
Journal of Office Administration : Education and Practice Vol. 3 No. 2 (2023): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n2.p109-122

Abstract

The Kalimasada Program is a technology-based initiative initiated by the Civil Registration and Civil Registry Office (Dispendukcapil) of Surabaya City, designed to expedite Adminduk services for the residents of Surabaya. The process aims to enhance public services, thereby achieving the goals set by the program. This research aims to understand the public relations (PR) strategies employed by Ketintang Sub-District in promoting the Kalimasada Program to improve public services. The study is in the Ketintang Sub-District of Surabaya City. The research method used is qualitative with a descriptive qualitative approach through purposive sampling techniques for subject selection. The results of the research indicate that, overall, the public relations strategies employed by Ketintang Sub-District in promoting the Kalimasada Program have had a positive impact, as evidenced by an increase in the number of residents utilizing Adminduk services through the Kalimasada Program, although not yet to its full potential. The public relations strategies involve providing assistance to the RT (neighborhood association) leaders, utilizing social media platforms such as TikTok, Instagram, and WhatsApp, conducting face-to-face socialization with residents, and providing services at the already-socialized neighborhood community centers (balai RW). These PR strategies effectively promoted the Kalimasada Program and contributed to the improvement of public services. The success of these public relations strategies in promoting the Kalimasada Program is evident in residents' feedback, as they feel facilitated and experience faster Adminduk processing due to their awareness of the Kalimasada Program introduced by Ketintang Sub-District.
Developing Project-Based E-Modules for Correspondence Subject Handayani, Wuni; Wulandari, Siti Sri
Journal of Office Administration : Education and Practice Vol. 3 No. 3 (2023): November
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n3.p152-162

Abstract

This study aims to develop and analyze the feasibility of project-based e-modules for correspondence subjects. This study used an adapted Research and Development (R&D) model consisting of Define, Design, Development, excluding the dissemination stage. The findings of this study showed strong validation scores from material experts (86.81%), language experts (90.55%), and graphics experts (81.11%) categorized as "Very Strong". Furthermore, students' responses achieved a high rating of 90.66%, while teachers' responses was 89.33%, both classified as "Very Strong". Therefore, it can be concluded that Project-Based E-Modules for Correspondence subjects are feasible for use in learning and expected to achieve the learning objectives.
Analyzing the Application of the Problem-Based Learning Model in Office Management and Business Services Subjects Selviana, Maria; Puspasari, Durinta
Journal of Office Administration : Education and Practice Vol. 3 No. 2 (2023): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n2.p84-94

Abstract

This study was conducted to know the application of the problem-based learning model in the subject of office management and business services in class 10 APK 2 SMK PGRI 2 Sidoarjo. The learning model is a guide that teachers use to implement or organize learning in the classroom. The problem-based learning model is a learning model that can improve students' active thinking skills in solving problems in learning to make learning activities centered on students learning actively and independently in teaching and learning activities. The subject of Office Management and Business Services (MPLB) is a grade 10 subject in the office management automation expertise program, which contains competencies that underlie the mastery of office work and business services expertise. This research was conducted at SMK PGRI 2 Sidoarjo using descriptive qualitative research, with data collection techniques namely observation, interviews, and documentation. The research subjects used were seven APK 2 10th-grade students as class representatives and two Office Management and Business Services subject teachers. The results of this study show that applying the problem-based learning model can improve students' ability to think critically when solving problems and can play an active role in learning office management and business services subjects. And the learning process in the classroom is also more student-centered.
A Study on Student Satisfaction and Continuance Intention Application Platform Based on Gamification Chandrasari, Agnes Monica Dwi; Nugraha, Jaka
Journal of Office Administration : Education and Practice Vol. 3 No. 2 (2023): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n2.p95-108

Abstract

In this era, more and more advanced technology is available, and the technological developments that are made are very helpful to humans. The application of gamification is one of the results of technological advances, namely technological developments combined with the application of the concept of playing games into non-context games. This study aims to analyze the influence of satisfaction and continuance intention on students using gamification applications. This research is variance-based SEM with TAM and ECM models. GSCA application was used to analyze data with 83 respondents. The results of this research are that perceived usefulness has no effect on continuance intention, perceived ease of use influences satisfaction, perceived ease of use has an influence on gamification application value, gamification application value influences satisfaction, gamification application value influences continuance intention, satisfaction influences continuance intention.
Influence of Perceived Usefulness on Using the Shopee Application: Study on College Students Azlyna, Via Nur; Nugraha, Jaka
Journal of Office Administration : Education and Practice Vol. 3 No. 2 (2023): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n2.p74-83

Abstract

This research was conducted to know the effect of perceived usefulness on attitude, in the shopee application using the TAM (Technology Acceptance Model). This research was conducted at the Faculty of Economics and Business, Surabaya State University with the type of research used, namely quantitative with an explanatory research approach. The samples used in this study were from the Office Admistrasion Education student class of 2019, Economics Education student class of 2019, Commerce Education 2019, and Accounting Education 2019 with a total of 218 student. The data collection technique uses a questionnaire distributed via google form, besides that the data analysis technique in this study uses variant-based Structural Equation Modeling (SEM), namely by using the Generalized Structured Component Analysis (GSCA) method.
The Effect of Self-Efficacy and Perception of Teacher Profession on Teaching Interest: Study on Bachelor Students of Office Administration Education Annur, Eka Wati; Trisnawati, Novi
Journal of Office Administration : Education and Practice Vol. 3 No. 3 (2023): November
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n3.p175-189

Abstract

This study aims to investigate the impact of self-efficacy and perceptions of the teaching profession on students' interest in pursuing a career as teachers within the Office Administration Education Study Program at Universitas Negeri Surabaya. This study was explanatory research using an associative quantitative approach. The population consisted of 52 respondents from the 2019 office administration education students, with a saturated sample. The data were analyzed using multiple linear regression, which had been pre-tested for classical assumptions with the assistance of the SPSS program. Based on the research results: (1) There is a positive correlation between self-efficacy and interest in becoming a teacher among students of the Office Administration Education Study Program at Universitas Negeri Surabaya. (2) There is a positive correlation between perceptions of the teaching profession and interest in pursuing a teaching career among students of the Office Administration Education Study Program at Universitas Negeri Surabaya. (3) There is a positive correlation between self-efficacy, perceptions of the teaching profession, and interest in in becoming a teacher among students of the Office Administration Education Study Program at Universitas Negeri Surabaya.