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Febrika Yogie Hermanto
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Education of Office Administration, Faculty of Economics and Business, Universitas Negeri Surabaya Ketintang Street, Ketintang, Gayungan, Surabaya City, East Java 60231
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Journal of Office Administration : Education and Practice
Published by Universitas Negeri Surabaya
ISSN : -     EISSN : 27971139     DOI : https://doi.org/10.26740/joaep.v2n1
Core Subject : Education, Social,
Education Social Sciences
Journal of Office Administration: Education and Practice, published in May, August, and November, is a peer-reviewed journal that is managed by the Department of Education of Office Administration, Faculty of Economics, Universitas Negeri Surabaya. This Journal aims to help researchers publish their papers, from their study, for a wider audience. This journal focuses on office administration research, in education and practice, by all approaches that can be responsible for their study. The scope and focus of this journal are related to the research in the office administration studies, in education and practice, such as Office Administration, Management, Communication, Organization, Technology, Simulation, and Innovation, also in Curriculum, Learning, Educational Policies, and Learning Material of Office Administration.
Arjuna Subject : Ilmu Sosial - Pendidikan
Articles 86 Documents
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Student Behavior in Using Artificial Intelligence for Canva Instant Presentation Syahputri, Raissa Ayuni; Nugraha, Jaka
Journal of Office Administration : Education and Practice Vol. 4 No. 2 (2024): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v4n2.p119-134

Abstract

This study aims to determine student behaviour in using artificial intelligence for Canva instant presentations. This study was conducted by students of the Office Administration Education study program, class of 2020, with a sample size of 250 from a population of 175 students determined using the Krejcie table with a significance level of 0.05. Data were analyzed using Structural Equation Modeling-Generalized Structured Component Analysis (SEM-GSCA) with the GSCA Pro application. The resulto f this study shows that perceived usefulness does not significantly influence attitude towards Canva. Perceived ease of use has a significant influence on attitude towards Canva. Innovativeness does not have a significant influence on attitude towards Canva. Perceived enjoyment has a significant influence on attitude towards Canva. Efficiency has a significant influence on attitude towards Canva. Attitude towards Canva has a significant influence on intention to use Canva. In conclusion, this study determines how AI in Canva instant presentations improves quality and efficiency and identifies factors influencing student behavior in its use.
Public Relations Strategy in Improving the Image of East Java Bappeda: A Review of Its Digitalization Strategy Awalin, Alvinda Rizka; Putri Damayanti, Salsabila Wanda; Ilmi, Hanifah Mufidatul; Wulandari, Ruri Nurul Aeni; Puspasari, Durinta
Journal of Office Administration : Education and Practice Vol. 4 No. 2 (2024): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v4n2.p68-81

Abstract

This research aims to analyze the strategies used in digitalization to improve the image of East Java Bappeda. This research uses qualitative methods with data collection techniques using interviews and observation. The informants in this research were employees of the multimedia division who also have public relations roles and already have experience in this field. The indicators used in this research are fact-finding, planning, action and communication, and evaluation. The research results show that public relations at East Java Bappeda is more active in utilizing digital media, such as Instagram and websites, to improve the agency's image. The strategies implemented by prioritizing aspects of information disclosure according to facts packaged using post designs that are attractive, contemporary and have philosophical value are actually quite effective. However, in terms of engagement statistics, Instagram is considered to be less effective in attracting people's activity, and the same goes for the website. Nevertheless, a comprehensive evaluation can help the Public Relations of East Java Bappeda to improve, reorganize, and innovate in creating more optimal strategies in an effort to maintain a positive reputation, improve the image, and strengthen public trust in East Java Bappeda.
Readiness of the Religious Affairs Office, Sambeng District, Lamongan Regency to Manage Dynamic Archives: What are the Implications for Office Management? Ernawati, Ernawati
Journal of Office Administration : Education and Practice Vol. 4 No. 2 (2024): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v4n2.p96-106

Abstract

Ineffective archive management affects employee performance, emphasizing the need for proper facilities and skills. This study examines archive management practices, challenges, and solutions at the Religious Affairs Office, Sambeng District, Lamongan Regency. This study used descriptive qualitative approach. Subjects were two administrative staff and one general functional staff member. Data were collected through semi-structured interviews, observation, and documentation. Data were analyzed using data reduction, data presentation, and drawing conclusions using data validation techniques in the form of triangulation. Data showed that the archives management at the Sambeng District Religious Affairs Office could have been more optimal, because there was no recording of incoming letters in the agenda book. There are no archivists, so all employees have the task of managing archives. There were obstacles in carrying out administrative activities because the storage process was carried out by different people, resulting in difficulties when rediscovering archives. Infrequent shrinkage results in documents piling up, resulting in inadequate storage space. However, the employees consistently serve the community well and as fully as possible. Apart from that, employees also try to overcome the obstacles to create more optimal service, namely public satisfaction with the services provided.
System Quality and Information Quality to Use of Simpus: Technology Acceptance Model Perspective Putrawan, Syach Fitra Wahyu; Nugraha, Jaka
Journal of Office Administration : Education and Practice Vol. 4 No. 2 (2024): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v4n2.p107-119

Abstract

This research aims to analyze the influence of system quality and information quality on using the community health center management information system at the UPT Tanggunggunung Community Health Center. In the context of primary health services in Indonesia, community health centers have a crucial role, so the effective implementation and use of campus are essential. System quality and information quality are two key factors that are believed to influence the level of use of community health center management information systems. The research method used is quantitative with explanatory research. The subjects of this research were 54 employees of the Tanggungunung Community Health Center with a sampling technique using saturated samples. Data was collected through a questionnaire distributed to the Tanggunggunung Community Health Center employees—data analysis techniques using Structural Equation Modeling-Generalized Structured Component Analysis (SEM-GSCA). The research results show that system quality has a significant favorable influence on node usage. This indicates that the better the quality of the system which includes aspects such as reliability, responsiveness, and ease of use, the higher the level of use of the Simpus by community health center employees. In addition, information quality was found not to have a significant positive influence on node usage. This means that the accurate, relevant, and timely information provided by Simpus still does not increase the user's tendency to utilize the system.
How Implementation of Industrial Work Practice Program Increases Students' Competence Skills: Analysis of the Need of Workforce? Mispandi, Mispandi; Fahrurrozi, Muh
Journal of Office Administration : Education and Practice Vol. 4 No. 2 (2024): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v4n2.p82-95

Abstract

This study aims to analyze the contribution of implementing the industrial work practice program to improve student skills and competence according to the needs of the workforce. The research used in this study uses a mixed method of qualitative and quantitative methods. The sample of this study was 5 Instructors, five field supervisors, and 25 students of Hamzanwadi University who had completed the industrial work practice program. The data collection technique used was a questionnaire by random sampling. The data analysis technique from the questionnaire was processed using descriptive analysis. The results of the study showed that the instructors of the industrial work practice program contributed to the implementation of the industrial work practice program towards improving the skills competency of Hamzanwadi University students obtained in an excellent category, namely with a percentage result of 96.31%. In addition to instructors, field supervisors also influenced the implementation of the industrial work practice program towards improving the skills competency of Hamzanwadi University students, with research results of 94.72% in the outstanding category. In addition, implementing the industrial work practice program towards improving students' skills and competency in the workforce was seen from the student responses obtained with the research instrument, with research results of 97% in the outstanding category. This result shows that implementing the industrial work practice program is conducive and can improve students' skills and competencies according to the workforce's needs.
The Influence of Network Exposure, Social Influence and Recognition Towards the Adoption of E-commerce in College Students Isoliani, Ines Etha; Nugraha, Jaka; Ouariach, Fatima Zahra; Ouariach, Soufiane
Journal of Office Administration : Education and Practice Vol. 4 No. 3 (2024): November
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v4n3.p150-161

Abstract

This study aims to analyze what factors can influence students to continue using gamification services on the Shopee e-commerce application. The study was conducted on Office Administration students Class of 2020-2023 with a sample of 150 from the total population of 252 students determined using a Krecjie table with a signification level of 0.05. in the process of analyzing research data using Structural Equation Modeling-Generalized Structured Component Analysis (SEM-GSCA) using gamification has a significant positive influence on social influence and recognition. Social influence has a significant positive effect on attitude, besides that recognition also has a significant positive effect on attitude. Furthermore, the attitude has a significant positive effect on continued use intention. This research can able to provide a better understanding, especially on the application of gamification in e-commerce by examining social influence in games and recognition to continue using  the Shopee e-commerce platform.
Application of Inverted Index Technique to Improve Document Search Effectiveness in Office Administration System Septa, Septa; Dirmansyah, Dirmansyah; S, Fithria Rizka; Tu, Le Minh
Journal of Office Administration : Education and Practice Vol. 4 No. 3 (2024): November
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v4n3.p193-202

Abstract

This research aims to explain in depth the use of the inverted index technique in the information retrieval process. Inverted index is a crucial data structure in modern search systems, allowing quick and efficient access to relevant documents or information. This research falls into the category of descriptive qualitative research and uses data collection methods through a thorough literature study. The results show that systems that implement indexing methods, especially inverted index, can significantly improve the performance of search results. This technique plays an important role in improving the completeness and relevance of documents desired by users. With inverted index, the system can quickly identify and return documents that best match the user's query, improving the accuracy and efficiency of the search process.
How Career Choices are Influenced by Experience of Internship, Peer Group, and Interpersonal Skills? Ana Awang, Devithania Putri; Fitriana Rahmawati; Robbani, Abdullah Azzam
Journal of Office Administration : Education and Practice Vol. 4 No. 3 (2024): November
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v4n3.p135-149

Abstract

This study was conducted to know the effect of Experience of Internship (X1), Peer group (X2), and Interpersonal Skills (X3) on Career Choices (Y). This research was conducted using a descriptive quantitative approach. Data collection was carried out by distributing questionnaires to students using Google Forms with a Likert scale, and this study used multiple regression analysis methods. The population in this study were undergraduate students of the Office Administration Education class of 2020 at Surabaya State University with a total of 63 people. This study used saturated sampling techniques in sampling. Based on the results of data analysis, it is found that Experience of Internship, Peer Group, and Interpersonal Skills have a positive and significant effect on Career Choices. This states that the Experience of Internship that a person has experienced and obtained, the group of friends that a person has, and a person's ability to communicate and interact with others provide influence and assistance in viewpoints on how career decisions will be in a person's life, especially in this case in line with research, namely in students.
The Influence of Organizational Communication in Supporting an Effective Work Climate in The Starpactions Section of PT Sunstar Engineering Indonesia Novia, Reni; Junarti, Junarti; Syahshiyah, Nur Hafni; Fajriani, Fajriani; Anjani, Firda
Journal of Office Administration : Education and Practice Vol. 4 No. 3 (2024): November
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v4n3.p178-192

Abstract

This study aims to determine the influence of organizational communication on the effective work climate in the Starpaction section of PT Sunstar Engineering Indonesia by formulating a problem on how much influence organizational communication has in supporting an effective work climate in the Starpactions section of PT Sunstar Engineering Indonesia. The limitation in this study is on the working climate in the startpaction section only, not in the whole section. The data collection method uses questionnaire distribution. The population in this study is employees of the Starpaction section, permanent employees, and fixed-time employees of the work agreement. The sampling technique used was a total sampling with a sample of 30 respondents. The data analysis methods used are validity test, reliability test, normality test, linearity test, simple linear regression analysis, and partial significance test (T-test), and Determination Coefficient Test (R-test) using the SPSS 26 application of 2024. The results of the t-test obtained a t-count value of 10,244 while the t-table was 1,701, thus, it can be concluded that t-count > t-table (10,244 > 1,701) From the results of the t-test, a significant value of 0.000 < 0.05 was also obtained so that it can be concluded that organizational communication has a positive and significant effect on the effective work climate in the Starpaction section of PT Sunstar Engineering Indonesia
A Literature Review on Strategic Business Communication for Managerial Effectiveness in the Digital Era Sukoco, Hendro; Krisnaresanti, Aldila; Budiman, Asep
Journal of Office Administration : Education and Practice Vol. 4 No. 3 (2024): November
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v4n3.p162-177

Abstract

In the rapidly evolving digital era, strategic business communication has become a pivotal element of effective managerial practice. The primary objective of this study is to examine the relationship between strategic communication approaches and managerial effectiveness, particularly in light of the growing influence of digital transformation and remote work environments. The study employs a structured literature review method, systematically identifying, analyzing, and synthesizing peer-reviewed journal articles from reputable databases such as Scopus, Web of Science, and ScienceDirect, published over the past decade (2013–2023). The review process follows the PRISMA protocol to ensure transparency and rigor in data collection and synthesis. This study underscores that communication in the digital era is no longer a linear process but a complex, interactive, and context-dependent managerial function. Effective communication enhances trust, coordination, adaptability, and innovation—particularly vital in remote or hybrid organizational settings. This study contributes to the understanding of communication as a core managerial competency and offers practical recommendations for navigating contemporary communication challenges.

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