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Jurnal Informasi dan Komunikasi Administrasi (JIKAP)
Published by Universitas Sebelas Maret
ISSN : -     EISSN : 26140349     DOI : https://dx.doi.org/10.20961/jikap
Core Subject : Education, Social,
Education Social Sciences Other
JIKAP (Jurnal Informasi Dan Komunikasi Administrasi Perkantoran) berisi artikel tentang hasil pemikiran dan hasil penelitian di bidang bidang komunikasi, administrasi perkantoran dan pendidikan.
Arjuna Subject : Ilmu Sosial - Pendidikan
Articles 197 Documents
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PENGARUH PERSEPSI SISWA TENTANG METODE PEMBELAJARAN DAN PERHATIAN ORANG TUA TERHADAP HASIL BELAJAR SMK BATIK 1 SURAKARTA Rozania, Zarfi; Murtini, Wiedy; Ninghardjanti, Patni
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 3, No 4 (2019): November
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v3i4.35489

Abstract

Penelitian ini bertujuan untuk mengetahui: (1) apakah terdapat pengaruh persepsi siswa tentang metode pembelajaran terhadap hasil belajar; (2) apakah terdapat pengaruh perhatian orang tua terhadap hasil belajar; dan  (3) apakah terdapat pengaruh persepsi siswa tentang metode pembelajaran dan pehatian orang tua secara bersama-sama terhadap hasil belajar. Penelitian ini menggunakan metode kuantitatif korelasional. Pengumpulan data dilaksanakan dengan angket untuk variabel persepsi siswa tentang metode pembelajaran dan perhatian orang tua sementara untuk dokumentasi digunakan untuk melengkapi data hasil belajar yang berupa jumlah siswa dan data nilai selama satu semester gasal. Populasi dalam penelitian ini adalah seluruh siswa kelas X Bidang Keahlian Otomatisasi dan Tata Kelola Perkantoran SMK Batik 1 Surakarta tahun ajaran 2018/2019 sebanyak 82 siswa. Sampel yang dipilih sebanyak 68 siswa menggunakan teknik proporsional random sampling. Analisis data pada penelitian ini menggunakan teknik analisis regresi linier berganda. Sedangkan untuk uji prasyarat analisis menggunakan uji normalitas, linieritas, dan multikolonieritas dengan taraf signifikasi 0,05. Hasil penelitian adalah sebagai berikut: (1) terdapat pengaruh positif dan signifikan persepsi siswa tentang metode pembelajaran terhadap hasil belajar mata pelajaran administrasi umum kelas X Otomatisasi dan Tata Kelola Perkantoran dibuktikan dengan thitung (2,053) > ttabel (1,997) dan signifikansi (0,044 < 0,05); (2) terdapat pengaruh positif dan signifikan perhatian orang tua terhadap hasil belajar mata pelajaran administrasi umum kelas X Otomatisasi dan Tata Kelola Perkantoran dibuktikan dengan thitung (2,493) > ttabel (1,997) dan signifikansi (0,015 < 0,05); (3) terdapat pengaruh positif dan signifikan persepsi siswa tentang metode pembelajaran dan perhatian orang tua secara bersama-sama terhadap hasil belajar mata pelajaran administrasi umum kelas X Otomatisasi dan Tata Kelola Perkantoran dibuktikan dengan Fhitung (32,717) > Ftabel (3,14) dan signifikansi (0,000 < 0,05).
PENGARUH LINGKUNGAN KERJA FISIK DAN PEMBERIAN KOMPENSASI TERHADAP PRODUKTIVITAS KERJA KARYAWAN DI PERUSAHAAN ROKOK HENDRA JAYA KUDUS Damayanti, Tiara; Santosa, Djoko; Widodo, Jumiyanto
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 3, No 3 (2019): Agustus
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v3i3.22084

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui: (1) ada tidaknya pengaruh lingkungan kerja fisik terhadap produktivitas kerja karyawan bagian produksi di Perusahaan Rokok Hendra Jaya Kudus; (2) ada tidaknya pengaruh pemberian kompensasi terhadap produktivitas kerja karyawan bagian produksi di Perusahaan Rokok Hendra Jaya Kudus; (3) ada tidaknya pengaruh lingkungan kerja fisik dan pemberian kompensasi secara bersama-sama terhadap produktivitas kerja karyawan bagian produksi di Perusahaan Rokok Hendra Jaya Kudus. Penelitian ini digunakan metode deskriptif kuantitatif. Populasi penelitian ini adalah seluruh karyawan bagian produksi di Perusahaan Rokok Hendra Jaya Kudus. Sampel penelitian ini adalah 115 orang karyawan bagian produksi di Perusahaan Rokok Hendra Jaya Kudus. Teknik pengambilan sampel yang digunakan proporsional random sampling. Teknik pengumpulan data yang digunakan angket (kuesioner) yang sebelumnya telah diuji coba (try out) dan diuji validitas serta uji reliabilitas. Teknik analisis data yang digunakan analisis regresi linier berganda. Hasil penelitian menunjukkan: (1) Lingkungan kerja fisik berpengaruh positif terhadap produktivitas kerja karyawan bagian produksi di Perusahaan Rokok Hendra Jaya Kudus (t hitung = 2,039, sign < 0,05); (2) Pemberian kompensasi berpengaruh positif terhadap produktivitas kerja karyawan bagian produksi di Perusahaan Rokok Hendra Jaya Kudus (t hitung = 2,174, sign < 0,05); (3) lingkungan kerja fisik dan pemberian kompensasi secara bersama-sama berpengaruh positif terhadap produktivitas kerja karyawan bagian produksi di Perusahaan Rokok Hendra Jaya Kudus (F hitung = 5,529, sign < 0,05).
ANALISIS KEPUASAN PELANGGAN DI KANTOR BPJS KESEHATAN KARANGANYAR Sari, Intan Permata; Sawiji, Hery; Murwaningsih, Tri
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 3, No 4 (2019): November
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v3i4.35467

Abstract

The objectives of the research are to determine: (1) the implementation of service system at the Office of Health Social Security Agency (BPJS) in Karanganyar; (2) the customer satisfaction at the Office of Health Social Security Agency (BPJS) in Karanganyar; (3) the obstacles faced in the application of service at the Office of Health Social Security Agency (BPJS) in Karanganyar; and (4) the solutions implemented to overcome obstacles that occur at the Office of Health Social Security Agency (BPJS) in Karanganyar. This research used qualitative approach methods with  case study type. The data source in this research derived from informant, place and event, as well as  document and archives. Data were collected by interview, observation, and document and archives analysis. The obtained data then were analyzed with interactive analysis technique consisted of data collection, data reduction, data presentation, and conclusion. Data validation was done by using source and method triangulations. The results showed that: (1) the service system used consisted of the direction by the officer, giving a queue number, and service; (2) customer satisfaction, which is related to the services offered according to the needs of participants, competent officers, and adequate facilities; (3) the obstacles that emerge in the service are the lack of participants' retention of the existence of MOBILE  JKN and insufficient space capacity during long queues; (4) efforts made in overcoming the obstacles are optimization of the JKN MOBILE function, addition of counters, additional waiting chairs, expansion of service space, and partnership.
IMPLEMENTATION OF ISO 9001 QUALITY MANAGEMENT SYSTEM IN UNS CENTER LIBRARY Aqhninna, Finna; Murtini, Wiedy; S. Indrawati, Cicilia Dyah
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 4, No 3 (2020): Agustus
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v4i3.44358

Abstract

The purpose of this study was studied to determine the implementation of the ISO 9001 Quality Management System in the UNS Central Library. The research method used is qualitative with a phenomenal approach. The phenomena that have occurred are the transformation of ISO 9001, program innovation carried out by the UNS Central Library, and Predicate A for the National University Libraries. The results of this study were reviewed by 10 ISO clauses with the PDCA pattern (Plann, Do, Check, and Act). So that getting a program that has been running includes Processing Library Materials, Cooperation Administration, Digital Library Services, Academic Internships, Maintenance of Infrastructure, Website Management, Book Returns, HR, Information Literacy, Scientific Library Clinics, Library Tours, News Coverage, Environmental Maintenance, to the processing of journals, magazines, and newspapers. All of these programs are the result of implementing ISO 9001 itself by compiling Quality Procedures and Work Instructions for all elements of the UNS Central Library.
PEMBELAJARAN DARING PADA MATA PELAJARAN PRODUKTIF (Studi Kasus Praktik Simkomdig OTKP SMK Negeri 3 Surakarta) Firdhaus, Annisa Nurul; Murwaningsih, Tri; Ninghardjanti, Patni
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 6, No 3 (2022): Agustus
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v6i3.59011

Abstract

The purpose of this research was to determine the implementation of e-learning in Simkomdig subject at OTKP SMKN 3 Surakarta. This study uses a qualitative method with a case study approach. Sources of data obtained from informants, places and occurrence, as well as documents and archives. The sampling technique used is purposive sampling and snowball sampling. Data collection techniques were carried out by interview, observation, and document analysis. Test the validity of the data using source triangulation and method triangulation. The data analysis technique uses an interactive analysis model. The implementation of online learning at Simkomdig OTKP SMKN 3 Surakarta consists of planning learning tools, preparing learning media and information technology that supports online learning. Conducted through the Google Classroom application, SMK3 e-learning, and Whatsapp causing the Simkomdig practicum material to be less than optimal. The online assessment is only taken from the time of collection of assignments and accuracy in answering. The obstacles found were differences in students' understanding abilities, limitations of electronic devices, unstable internet connections, lack of skills to operate electronic media optimally, and lack of learning supervision. Solutions to overcome obstacles in Simkomdig's online learning are carried out by selecting the right learning media, providing internet quota assistance and computer labs, training teachers on online applications, and further coordinating with parents or guardians of students.
PENGARUH KELENGKAPAN SARANA PRASARANA BELAJAR DAN METODE PEMBELAJARAN TERHADAP HASIL BELAJAR MAHASISWA PROGRAM STUDI ADMINISTRASI PERKANTORAN Ardani, Wisang Yanu
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 3, No 3 (2019): Agustus
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v3i3.34372

Abstract

The current study aimed to examine (1) the effect of learning facility on student's learning outcome in archive subject; (2) the effect of lecturer's learning method on student's learning outcome in archive subject; and (3) the interplay of facility and lecturer's learning method on student's learning outcome. The population of the study was the sixth-semester students class A and B of Office Administration Education department who had passed archive subject. They were selected using saturated. The present research employed correlational design. The data were collected using facility questionnaire and learning method questionnaire. The data regarding learning outcome were gathered from the result of the midterm examination. The data were analyzed using multiple regression analysis and then followed by Kolmogorov-Smirnov normality test with 0.5 significance level. The results of the study are as follow. (1) the study found that learning method significantly affects learning outcome (rcount 0,468 > rtable 0,254). (2) the study found that learning facility significantly affects learning outcome (rcount 0,458 > rtable 0,254). (3) the study found that facility and learning method affect learning outcome (Fcount 17,746 > Ftable 3,17). The R2 value was 0.384. This indicated that learning facility and method simultaneously affect learning outcome by 38.4%, while the rest of it is addressed by other variables outside the study.
ANALISIS PENGELOLAAN ARSIP STATIS DEBITUR PADA DIVISI LOAN WORKOUT PT BANK CIMB NIAGA, Tbk. Filanda, Selly; Lestari, Ennike Rahayu; Gustinawati, Gustinawati; Tuti, Retnowati WD
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 6, No 3 (2022): Agustus
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v6i3.59147

Abstract

Debtor static archive management research was conducted to find out the provisions or administrative guidelines related to the static credit document filing system in the Loan Workout Commercial Banking and Enterprise Banking Business (LWO COMBA and EBB) divisions at PT. Bank CIMB Niaga, Tbk. This research is interesting to do because there is a different management of static archives due to the reduction in workspace due to the Covid-19 outbreak. To achieve the research objectives, data from 3 (three) informants are needed who understand the management of static archives. Using qualitative methods with a case study approach. Research data sourced from observation with participation, unstructured interviews and documentation. Using the triangulation validity test and data analysis techniques using the Miles model from Huberman and Saldana (2014). The results of this study refer to the theory of archive management The Liang Gie (2009) which includes four indicators. The debtor static archive storage system only consists of three indicators, namely archive storage according to the alphabet of the debtor's name, the subject matter according to the classification of credit document storage rules and sorting the dates listed on the credit documents. Meanwhile, regional indicators are not included in the filing rules by PT Bank CIMB Niaga, Tbk. and the number indicator is done by numbering the orderner and the archive storage box
OPTIMALISASI PENERAPAN OTOMASI SLIMS (SENAYAN LIBRARY MANAGEMENT SYSTEM) PADA RUANG BACA PENDIDIKAN ADMINISTRASI PERKANTORAN FKIP UNS Ramadhan, Ivan Wahyu; Murwaningsih, Tri; Ninghardjanti, Patni
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 3, No 3 (2019): Agustus
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v3i3.34543

Abstract

This research aimed to find out: (1) the optimization of SLiMS automation system in Reading Room of Office Administration Education Program Study of FKIP UNS (Teacher Training and Education Faculty of Sebelas Maret University), (2) the constraints encountered in applying automation system in Reading Room of Office Administration Education Program Study of FKIP UNS; and solution to the application of automation system in Reading Room of Office Administration Education Program Study of FKIP UNS in order to be more maximal. This study was a descriptive qualitative research. The sampling techniques employed were purposive and snow ball sampling ones. Data sources employed were informant, place, and event, as well as archive and document. Techniques of collecting data used were interview, observation, and documentation. Data validation was carried out using source and method triangulations. Technique of analyzing data used was an interactive model of analysis. The result of research showed that the application of SLiMS (Senayan Library Management System) automation in Reading Room of Office Administration Education Program Study of Teacher Training and Education Faculty of Surakarta Sebelas Maret University included: circulation service, retrieval system (OPAC), member administration, and literature processing. The constraints encountered in SLiMS application are administrator’s poor competency in using SLiMS automation system leading to less maximal system utilization, and inadequate facilities including the availability of one computer unit only, the limited number of reading table available, and the inadequate space condition. Availability of library materials is still lacking in terms of both quantity and content. The attempts taken to deal with such constraints were: to hold training activity for SLiMS automation system conducted by administrators of reading room, to repair and to provide facilities in reading room by proposing it to the central office through study program, for example, increasing the number of air conditioners (AC). In addition, he also asked for donations from alumnus to increase the collection of library materials.
PENGARUH KEMANDIRIAN BELAJAR DAN LINGKUNGAN PERGAULAN TERHADAP HASIL BELAJAR OTK HUMAS DAN KEPROTOKOLAN SMK NEGERI 3 SURAKARTA khoiriyah, iin; ninghardjanti, Patni; Susantiningrum, Susantiningrum
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 6, No 1 (2022): Februari
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v6i1.55465

Abstract

Abstract The study was aimed to determine (1) the effect of self-regulated learning on students’ learning outcomes of OTKP students grade XII in Public Relations and Protocol Administration subject at SMK Negeri 3 Surakarta in year 2020/2021; (2) the effect of social environment on students’ learning outcomes of OTKP students grade XII in Public Relations and Protocol Administration subject at SMK Negeri 3 Surakarta in year 2020/2021; and (3) the effect of self-regulated learning and social environment on students’ learning outcomes of OTKP students grade XII in Public Relations and Protocol Administration subject at SMK Negeri 3 Surakarta in year 2020/2021. This study was quantitative research with a correlational method. The population of this study was twelfth grade students OTKP of SMK Negeri 3 Surakarta in the 2020/2021 academic year, 102 students. The researcher used incidental sampling with 81 students as the sample. The data were collected using documentation and questionnaires. The data self-regulated learning and social environment were collected using questionnaires, meanwhile the data of students’ learning outcomes were collected using documentation. Then the data were analyzed using a prerequisite test and multiple linear regression analysis using IBM SPSS 22.0 program. This result of study showed that: (1) there was a positive effect of self-regulated learning on student’ learning outcomes of twelfth grade students of OTKP SMK Negeri 3 Surakarta year 2020/2021 with t-value 1,995 > t-table 1,99085; (2) there was a positive effect of social environment on students’ learning outcomes grade XII OTKP students at SMK N 3 Surakarta year 2020/2021 with t-value 2,253 > t-table 1,99085; and (3) there was a positive effect of self-regulated learning and social environment on students’ learning outcomes of  grade XII OTKP students at SMK N 3 Surakarta year 2020/2021 with F-value 13,088 > F-table 3,11.
PENGARUH MOTIVASI BELAJAR DAN LINGKUNGAN TEMAN SEBAYA TERHADAP MINAT MELANJUTKAN STUDI KE PERGURUAN TINGGI DI SMK SUKAWATI GEMOLONG Permana, Rio Dian
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 3, No 4 (2019): November
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v3i4.35612

Abstract

This study aims to determine whether or not: (1) learning motivation toward the interest in continuing study to college, (2) the influence of the peer group toward the interest in continuing study to college, and (3) the influence of learning motivation and peer group toward the interest in continuing study to college. This study is a quantitative correlational study. The population in this study is students of class XII at SMK Sukawati Gemolong. Samples were taken using a proportional random sampling technique. There is a sample of 92 respondents consisting of 12 men and 80 women. This study uses observation, documentation, and questionnaires for data collection methods. Data were analyzed by using multiple linear regression analysis with SPSS 23 program. Based on the analysis, it is found: (1) there is a significant influence of learning motivation toward the interest in continuing study to college at SMK Sukawati Gemolong ( or ), (2) there is a significant influence of peer group toward the interest in continuing study to college at SMK Sukawati Gemolong ( or ), and (3) there is a significant influence of learning motivation and peer group together toward the interest in continuing study to college ( or ). Regression equation Y = 1,486 + 0,473 X1 + 0,373 X2. The relative contribution of learning motivation is 66%. The relative contribution of the peer group is 34%. The effective contribution of learning motivation is 35,30%. The effective contribution of the peer group is 18%.

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