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Journal Research of Social Science, Economics, and Management

jrssem
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Published by CV. Publikasi Indonesia

ISSN : 28076494 EISSN : 28076311 DOI : 10.36418

Core Subject : Social,

Environmental Science

The Journal Research of Social Science, Economics, and Management is a double-blind peer-reviewed academic journal and has open access to social and scientific fields. The journal is published monthly once by CV. Publikasi Indonesia. The Journal Research of Social Science, Economics, and Management provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal which can be examined empirically. The journal publishes research articles covering all aspects of including social science, economics, management, law, and education.

Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)

Articles 1,333 Documents

108 109 110 111 112

The Effect Of Telemedicine And Service Quality On Switching Intention Through Patient Satisfaction And Patient Trust In Type C Public Hospitals In Banjarmasin, South Kalimantan Henry, Julius; Lie, Anita; Esti, Christina
Journal Research of Social Science, Economics, and Management Vol. 4 No. 3 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i3.726

The increasingly fierce competition conditions pose its own problems for hospitals, namely how hospitals operate effectively and efficiently in order to survive and develop. The factor that needs attention from the hospital management is the desire of the patient to move to another hospital service or known as switching intention. Therefore, hospital management is required to be able to effectively manage all resources and, especially in the field of technology, so that hospital profitability does not fall. One form of technology utilization that is being widely developed for the health and hospital fields is telemedicine. This study was conducted with the aim of knowing and analyzing effect of telemedicine and service quality towards switching intention with patient satisfaction and patient trust as intervening variables. The method used in this study is a quantitative descriptive research method with a causal approach, with a sample of 335 respondents. Based on research findings, it is proven that there is a positive and significant influence of telemedicine on satisfaction and trust, service quality on inpatient satisfaction and trust, and there is a negative and significant influence of patient satisfaction and trust on switching intention at Class C Private General Hospitals in South Kalimantan. For this reason, it is necessary to increase the use of telemedicine between the hospital through doctors and patients or patients' families so that they can communicate online. Improvement in service quality also needs to be maintained and improved so that this can increase patient satisfaction and trust in the hospital.

The Impact of Quality of Work Life on Employee Performance of PT. Tunas Dwipa Matra Lampung Dwi Amelia, Kintan; Zunaidah, Zunaidah; Hadjri, Muhammad Ichsan
Journal Research of Social Science, Economics, and Management Vol. 4 No. 3 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i3.727

This research was conducted to determine the effect of Quality of Work Life (QWL) on employee performance, with an empirical study carried out at PT. Tunas Dwipa Matra Lampung. The population in this study consisted of all employees at PT. Tunas Dwipa Matra Lampung, totaling 442 employees. The sampling technique used was simple random sampling, in which the Slovin formula was applied to the total population of 442 employees with a 5% margin of error. This resulted in 211 employees being selected as the sample for this study. The research employed multiple linear regression analysis to evaluate the data. The findings indicate that Quality of Work Life has a positive and significant effect on employee performance. Key aspects of QWL, such as employee welfare, including providing recreation, should be prioritized by companies to help reduce stress and anxiety. Improving mental health through such initiatives can positively impact employee performance, ultimately benefiting the organization. Therefore, enhancing QWL is an important factor in increasing employee motivation, job satisfaction, and overall productivity.

Competitive Improvement Strategies of The Coconut Oil Industry at PT XYZ Aulia Ramadhan, Muhammad; Heryawan Asnawi, Yudha; Jahroh, Siti
Journal Research of Social Science, Economics, and Management Vol. 4 No. 2 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i2.728

This study aims to develop strategies for enhancing competitiveness in the coconut oil industry amidst intense competition. It analyzes the internal and external conditions of PT XYZ, focusing on optimizing strengths and opportunities while leveraging an Initial Public Offering (IPO) strategy. The study examines the internal and external conditions of PT XYZ to develop strategies for improving competitiveness. Utilizing qualitative methods, the research employs analytical tools such as the Internal Factor Evaluation (IFE) and External Factor Evaluation (EFE) matrices, SWOT analysis, and the Quantitative Strategic Planning Matrix (QSPM). The sample consists of 15 respondents, including 11 internal and 4 external participants. Results show that the company’s internal conditions, with 5 strengths and 4 weaknesses, yield an IFE score of 3.03. In contrast, the external conditions, featuring 5 opportunities and 4 threats, result in an EFE score of 2.92. This analysis places PT XYZ in Quadrant IV of the IE matrix, indicating a "grow and build" strategy, as both scores exceed the average benchmark of 2.50. These findings highlight significant potential for continuous improvement in strategy and operations. The next step involves formulating alternative strategies through the SWOT method, generating eight options based on the analysis. Ultimately, the QSPM identifies three primary strategies with the highest total scores: increasing production capacity to enhance revenue and market share, developing innovative products and services, and implementing business processes adhering to Good Agricultural Practice (GAP) standards. This study provides actionable insights for PT XYZ to bolster its competitiveness in the coconut oil industry.

The Influence of Information Computer and Technology (ICT) Self-Efficacy and Entrepreneurial Learning on Technopreneurial Intention Among Engineering Students In Bandung City Kriseka Putri, Mediany; Putra Budiman, Daffa Ardiya
Journal Research of Social Science, Economics, and Management Vol. 4 No. 2 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i2.730

The technology industry in Indonesia has experienced rapid growth, creating new opportunities for entrepreneurship in a field called technopreneurship. Small and Medium-sized Enterprises (SMEs), which contribute 61% to Indonesia's GDP, are undergoing a transformation by integrating online platforms and industrial processes. As of 2021, Indonesia ranked 74th out of 137 countries, with an entrepreneurship rate of 3.47%. This study aims to explore how ICT self-efficacy and entrepreneurial learning influence the intention to pursue technopreneurship among engineering students in Bandung. By understanding these factors, the research seeks to identify key elements in the formation of technopreneurs in Indonesia. The study employs a quantitative research method, using surveys to gather data. The survey is designed based on factors that influence the entrepreneurial intensity of engineering students. The research involves 382 samples from various universities in Bandung. Data will be analyzed using the Partial Least Square Structural Equation Model (PLS-SEM). The study tests three hypotheses, all of which show a positive and significant relationship between ICT self-efficacy, entrepreneurial learning, and technopreneurship intentions. The findings suggest that students with higher confidence in ICT and better entrepreneurial learning are more likely to have a strong intention to become technopreneurs. These results are expected to serve as a reference for universities in developing strategies to enhance technopreneurship interest among their students, contributing to the growth of the technopreneur ecosystem in Indonesia.

The Potential Of Instant Red Bean Porridge Phaseolus vulgaris L For MP-ASI Companion To Baby Growth Rini Utami, Cahyaning; Zakiyah Darojah, Maftuhatuz; Utomo, Deny
Journal Research of Social Science, Economics, and Management Vol. 4 No. 5 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i5.731

Phaseolus vulgaris L. are one of the plant-based food sources rich in nutrients and protein. Red beans contain protein (23.1%), carbohydrates (59.5%), calcium, phosphorus, iron, vitamin A, vitamin B1, and bioactive components such as flavonoids and phytosterols. Instant porridge is a complementary food for breastfeeding infants (known as MP-ASI) that is essential to meet the nutritional needs of babies during their growth phase. Red beans have the potential to be used as a raw material for making instant porridge as a complementary food for breastfeeding. Consuming red beans raw is not advisable, as they still contain several anti-nutritional compounds such as phytic acid, hemagglutinin, antitrypsin, and goitrogens that can hinder the digestion nutritional components. Therefore, a cooking process necessary to eliminate these anti-nutritional compounds, which can include soaking, boiling, and mold fermentation. The research design employed in this study is a literature review with a qualitative descriptive approach, utilizing content analysis methodology that references the analyzed journal manuscripts. Secondary data used in this literature review were obtained from previous research studies. The data sources utilized, namely articles and journals, were obtained from Google Scholar. The results of this literature review reveal the nutritional content present in instant red bean porridge and the potential of instant red bean porridge as a complementary food for breastfeeding. The nutritional content found in instant red bean porridge includes carbohydrates (49.95%), protein (18.79%), fiber (16.54%), and fat (1.20%). Furthermore, instant red bean porridge also contains various antioxidants such as flavonoids, tannins, saponins, triterpenoids, and coumarins.

Employee Performance: The Use of Information Technology, Work Motivation, and Work Environment Through Job Satisfaction as An Intervening Variable at Bank Nagari Payakumbuh Branch Hanum, Ranthika; Veri, Jhon; Lusiana, Lusiana
Journal Research of Social Science, Economics, and Management Vol. 4 No. 3 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i3.733

This research investigates the influence of information technology usage, work motivation, and work environment on employee performance at Bank Nagari's Payakumbuh Branch, with job satisfaction acting as an intervening variable. The study involved distributing questionnaires to 93 employees, and the data was analyzed using Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) method. The findings reveal that information technology usage, work motivation, and work environment positively and significantly influence job satisfaction. Furthermore, information technology and job satisfaction directly contribute to enhancing employee performance. Interestingly, while work motivation does not have a direct impact on employee performance, it improves performance indirectly through job satisfaction. On the other hand, the work environment negatively affects employee performance, but its impact turns positive when job satisfaction is included as a mediating factor. These results highlight the essential role of job satisfaction in bridging the relationship between work-related factors and performance outcomes. The study suggests that organizations, particularly in the banking sector, should focus on enhancing job satisfaction by improving work motivation, work environment, and efficient use of information technology to achieve better employee performance.

Comparative Analysis of Conventional (Financial, Network) and Optimized Mixed Integer Linear Programming Scenarios for Telecom Network Investment Decision Making Yudha, Adithya; Yunita, Irni
Journal Research of Social Science, Economics, and Management Vol. 4 No. 3 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i3.734

The telecommunications industry in Indonesia faces numerous challenges in allocating resources for network development, including network complexity, technological changes, market competition, and customer expectations. To achieve optimal financial outcomes and customer satisfaction, investments must be well-managed, well-placed, and well-executed. This study analyses network investment portfolio selection outcomes at Telkomsel; Indonesia's largest cellular operator, comparing conventional scenarios (financial and network) with an optimized scenario using Mixed Integer Linear Programming (MILP). The research evaluates these scenarios based on total portfolio score, incremental revenue, and Internal Rate of Return (IRR). Financial indicators such as net present value (NPV), IRR, EBIT margin, incremental revenue, and network indicators such as capacity and customer satisfaction (download/upload throughput, latency, packet loss, jitter) assess investment feasibility. The MILP optimization scenario strongly correlates with incremental revenue, NPV, and IRR, indicating higher financial performance. Sites selected in the MILP optimization outperscenario formed others in total score (22% better than the financial scenario, 63% better than the network scenario), incremental revenue (3.5% better than the financial scenario, 90.2% better than the network scenario), and portfolio IRR (4% better than the financial scenario, 70% better than the network scenario).

Liquidity, Solvability, Profitability, Size of Company Impact on Stock Prices In Health Service Companies - Hospitals With Dividend Policy As An Intervening Variable Listed On Indonesia Stock Exchange 2018 - 2022 Period Faturohman, Faturohman; Riyanti, Riyanti; Hakim, Luqman
Journal Research of Social Science, Economics, and Management Vol. 4 No. 3 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i3.735

This study aims to evaluate the impact of liquidity ratio, solvency, profitability, and company size on stock prices, with dividend policy as an intervening variable. The study population includes all healthcare companies listed on the Indonesia Stock Exchange during the period 2018 to 2022, totaling 28 issuers. The research sample was selected using the purposive sampling method, resulting in 6 companies as a sample, with 5 years of research, so that there were 30 observations. The analysis technique used is path analysis, which is carried out with the help of SPSS software version 25. Hypothesis testing is carried out by multiple linear regression. The findings of the study indicate that CR and firm size have a direct effect on dividend policy. In addition, the DER and the size of the company have a direct influence on the stock price. The indirect influence (intervening) was analyzed using the Sobel test, which showed that liquidity (CR), profitability (ROE), and firm size had a significant effect on stock prices through dividend policy (DPR), but were unable to mediate the relationship between solvency (DER) and stock prices.

Business Strategy Planning Case Study: PT Sera Food Indonesia Ningsih, Dwi
Journal Research of Social Science, Economics, and Management Vol. 4 No. 4 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i4.737

This study aims to look at the position of PT Serafood Indonesia in the rotation of the food business, especially meat processed ingredients. By knowing the position of the company, it will get the right position for stakeholders to develop the company's business. This type of research is a qualitative descriptive. To collect data in this study used field observations and interviews. Resource persons in this study were 7 people consisting of the owner, general manager and managers as decision makers at PT Serafood Indonesia. This study uses a SWOT analysis from Pearce and Robinson. Data analysis used is the IFAS matrix analysis technique (Internal Factor Analysis Summary) and the EFAS matrix (External Factor Analysis Summary) and SWOT matrix analysis (Strengths, Weaknesses, Opportunities, Threats). The EFAS results get a value of 0.054 and IFAS is 0.356. In the SWOT matrix diagram, it shows that the condition of the institution is in quadrant 1. The results of the research analysis can be concluded that PT Serafood Indonesia has opportunities and strengths as well as good abilities in dealing with threats and weaknesses. To win the competition in the processed food industry, the right strategy planning for PT Serafood Indonesia is to support an aggressive growth policy with a choice of strategies are market penetration, market development and product development.

The Influence of Environment and Leader Member Exchange (LMX) on State Civil Apparatus (ASN) Work Productivity at The Head Office of XYZ Government Agency Fortunisa, Ananda; Sari Dewantini, Devinda
Journal Research of Social Science, Economics, and Management Vol. 4 No. 3 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i3.738

This study aims to analyze the influence of the work environment and Leader Member Exchange (LMX) variables such as respect, trust, interactive roles, Influence, Loyalty, Contribution, Professional Respect and rewards on the work productivity of State Civil Apparatus (ASN) at the Head Office of the XYZ Government Institution. This study uses a quantitative approach with a survey method, and data analysis is carried out using SmartPLS. The results of the study indicate that the work environment has an effect on work productivity, in the LMX variable most of the variables studied have a significant influence, namely Respect, Influence, Loyalty and Rewards on ASN work productivity and other variables such as Trust, Interactive Roles, Contributions and Professional Respect do not have a significant effect on ASN work productivity at the XYZ Institution Head Office. On the other hand, other variables related to LMX, such as trust, interactive roles, contributions, and professional respect, did not show a significant influence on ASN's work productivity.

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Zidnal Falah

Contact Email jurnalcomserva@gmail.com

Phone +6285322218207

Journal Mail Official muhammadzidnal31@gmail.com

Editorial Address Jl. Ki Ageng Tapa (Perumahan Pondok Mutiara Gegunungan Blok F9) RT 3, RW Gegunungan, Sumber, Kab. Cirebon, Jawa Barat.

Location Kab. cirebon, Jawa barat INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Zidnal Falah

Contact Email
jurnalcomserva@gmail.com

Phone
+6285322218207

Journal Mail Official
muhammadzidnal31@gmail.com

Editorial Address
Jl. Ki Ageng Tapa (Perumahan Pondok Mutiara Gegunungan Blok F9) RT 3, RW Gegunungan, Sumber, Kab. Cirebon, Jawa Barat.

Location
Kab. cirebon,

Jawa barat

INDONESIA