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Public Policy Journal
Published by Universitas Negeri Gorontalo
ISSN : -     EISSN : 27464490     DOI : 10.37905/ppj.v1i1.371
Core Subject : Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Environmental Science Social Sciences
Public Policy Journal aims to encourage scientific research, new theoretical and practical solutions for the development and application of public policy. The scope of the journal includes the following fields: Public Administration Public Policy Public Management Human Resource Management Organizational Theory Ethics in Public Administration Policy Analysis and Public Budgeting Public Policy Evaluation Formulation and Implementation of Public Policy Bureaucracy and Government Regional Autonomy
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 92 Documents
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THE EFFECTIVENESS OF POPULATION ADMINISTRATIVE DOCUMENT SERVICE DELIVERY (FAMILY CARDS AND BIRTH CERTIFICATES) IN THE GORONTALO CITY DEPARTMENT OF POPULATION AND CIVIL REGISTRATION Husain, Odi Prawira; Abdussamad, Zuchri; Sulila, Ismet
Public Policy Journal Vol 2, No 1 (2021)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (238.379 KB) | DOI: 10.37905/ppj.v2i1.608

Abstract

This research aims to analyze and describe the effectiveness of family card and birth certificate service delivery in the Gorontalo City Department of Population and Civil Registration, as well as the supporting and inhibiting factors It used a qualitative descriptive approach. Research data sources were primary and secondary and data collection methods were observation, interview, and documentation. The data analysis technique applied was Miles and Huberman’s interactive model. Research findings attest to the effectiveness of population administrative document service delivery, which in this case, the documents were family cards and birth certificates, based on the effectiveness scale by JP. Campbell, was that (1) The entire program was considered effective, based on all services delivered and registered in SIAK, (2) A target success was ineffective as the achievement of family cards did not meet the target predetermined, (3) In regard to public satisfaction, most communities gave positive responses but with several notes to elevate service quality, (4) Input and output levels by service delivery procedures, service delivery schedule, service delivery cost, facilities and infrastructures, and apparatuses’ competencies were ineffective, and (5) The ultimate goal was to achieve all service delivery aspects, specifically in relation to family cards and birth certificates. Proponent factors of the effectiveness of birth certificate service delivery were both internal and external, breeding a high achievement of birth certificates. Factors inhibiting the effectiveness of family card delivery services were internal, i.e., the condition of the Department itself, and external, i.e., public awareness of and concerns on population documents, especially family cards.
READINESS OF THE DIGITAL ECOSYSTEM/ENVIRONMENT IN GORONTALO IN ENCOURAGING PUBLIC SERVICES TO GO DIGITAL IN THE ERA OF SOCIETY 5.0s Suparno, Suparno; Kamuli, Sukarman
Public Policy Journal Vol 3, No 3 (2022)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (238.306 KB) | DOI: 10.37905/ppj.v3i3.1790

Abstract

The current rapid development of information technology has encouraged various sectors to shift from manual to digital, especially in the era of the pandemic. If the private sector is able to adapt to the massive use of digital technology, what about the government sector? The method in this study uses descriptive analysis of secondary data from various surveys and in-depth interviews at the Department of Information, Communication, and Statistics of Gorontalo Province. The digital ecosystem in the Gorontalo community is considered quite ready to enter the digital era. This can be seen from the coverage of digital infrastructure which has reached 93.3 percent of villages that have been served with an internet signal. A total of 72.68 percent of households have access to a cellular phone. In 2020, as many as 76. 68 percent of Gorontalo households have been accustomed to accessing the internet. On the other hand, the government has also begun to prepare digital public services, this can be seen from the Gorontalo Province SPBE index value in 2019 which has reached a value of 3.18 with a good predicate, although at the Regency / City level it is still categorized as sufficient a nd lacking. People who are getting easier to get information and are getting smarter, are starting to demand easy and quality public services. So that the government needs to be encouraged to digitize public services in order to be able to meet various demands in the current technological era. this can be seen from the Gorontalo Province SPBE index value in 2019 which has reached a value of 3.18 with a good predicate, although at the Regency / City level it is still categorized as sufficient and lacking. People who are getting easier to get information and are getting smarter, are starting to demand easy and quality public services. So that the government needs to be encouraged to digitize public services in order to be able to meet various demands in the current technological era. this can be seen from the Gorontalo Province SPBE index value in 2019 which has reached a value of 3.18 with a good predicate, although at the Regency / City level it is still categorized as sufficient and lacking. People who are getting easier to get information and are getting smarter, are starting to demand easy and quality public services. So that the government needs to be encouraged to digitize public services in order to be able to meet various demands in the current technological era.
PROGRAM POLICY IMPLEMENTATION CHILD FRIENDLY DISTRICT Katili, Andi Yusuf; Rachman, Ellys; Gobel, Lisda Van
Public Policy Journal Vol 4, No 2 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i2.2108

Abstract

This study aims to analyze the extent to which the implementation of the child-friendly district program is carried out in accordance with the statements in regional regulations, especially in Gorontalo Regency. The research method used is qualitative descriptive. Data sources are derived from primary and secondary data. Data collection techniques are obtained through observation, interviews, and documentation. Protection of children is an obligation of parents without discrimination because children need to live better wherever they are and must be guaranteed by all families and social environments, especially their parents. Children are vulnerable to violence, both from their age and from adult disorders. Violence against children, both women and men can occur in various environments, both in families, schools, and outside the home. Therefore, attention to child safety must be a priority carried out by parents, families and also the government, where it has been regulated or has official regulations in the form of law number 35 of 2014 so that no one can avoid criminal threats if there is violence against a child, it must be punished in accordance with applicable regulations. The results showed that the implementation of the Child decent District program policy in Gorontalo Regency has not been optimal due to low socialization carried out by the local government, lack of coordination between related agencies, and supervision of officers by agencies has not been effective, and efficient due to the lack of officers (HR), as well as inadequate facilities and infrastructure.
QUALITY SERVICE ON PUBLIC SATISFACTION OF BPJS HEALTHCARE USERS Deu, Fitriani; Tahir, Arifin; Isa, Rusli
Public Policy Journal Vol 4, No 1 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i1.2067

Abstract

The achievement of perfect service quality will promote the creation of community satisfaction because service quality is a means torealize community satisfaction. This study aims to determine the influence of service quality on public satisfaction of BPJS users partially or simultaneously at Kabila Public Health Center, Bone Bolango Regency. The research employed a quantitative method with a total of 50 respondents. Data were collected through questionnaire and analysed using a simple regression analysis with the aid of the SPSS 25 Microsoft Excel application. The findings demonstrated that the service quality variable has a positive, indicating that if the quality improves, and so public satisfaction will follow. The results of the coefficient of determination test obtained the R Square value of 0.630, meaning that the influence of the quality variable is 63%. Therefore, the overall quality variable has an influence of 63% on the satisfaction variable. Whereas, the remaining 37% is influenced by other variables such as awareness, regulation, organization, income, skill and ability, and service facilities. Partially, service quality has a predominant influence over community satisfaction.
IMPROVING THE QUALITY OF HIGHER EDUCATION: THE ROLE OF STRENGTHENING INSTITUTIONAL CAPACITY IN HIGHER EDUCATION TRANSFORMATION Mozin, Sri Yulianty; Nggilu, Rukiah
Public Policy Journal Vol 4, No 2 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i2.2114

Abstract

This research is to be directed to analyze the development of higher education transformation strategy models through strengthening institutional capacity. The method used is qualitative through in-depth interviews and documentation studies. The results showed that there are several factors that hinder the performance of universities, such as limited human resources and infrastructure. This condition demands organizational change in order to be able to adapt to fast and complex organizational dynamics. In the context of higher education governance, there is an urgent need to transform governance according to the main tasks and functions through strengthening institutional capacity. From this study, researchers recommend that the transformation of governance strategies and strengthening of the role of universities through strengthening institutional capacity need to be implemented comprehensively. It aims to build optimal organizational capacity by strengthening eight key aspects, namely: Strategic leadership; Organizational structure; Human resources; Financial management; Infrastructure; Management of programs and services; Process management; Inter-organizational relations; and Spiritual management. Through this approach, universities are expected to reflect a strong and strategic capacity, which in turn will assist the institution in achieving the vision and goals set in the Gorontalo State University strategic plan. By adopting this strategy, universities can be better prepared for future challenges and opportunities in the ever-changing world of higher education.
WORK MOTIVATION IN INCREASING EMPLOYEE PRODUCTIVITY IN THE TOLINGGULA DISTRICT OFFICE Hunawa, Robby
Public Policy Journal Vol 4, No 1 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i1.2077

Abstract

This article aims to analyze and describe work motivation in increasing employee productivity in the Tolinggula District Office. The method used in this article is a qualitative descriptive method. This method refers to the identification or characteristics that distinguish groups of people, objects and events. Data analysis used in qualitative research is an interactive model analysis consisting of three components of analysis namely: 1) Data reduction; 2) Data Presentations; 3) Data Verification and Conclusion Drawing. The results of the study show that: 1) Employee knowledge in increasing employee work productivity has been effective. This is due to the motivation given by the leadership of the Tolinggula District Office to direct employee performance in a more productive direction; 2) Employee skills in increasing employee work productivity show that they are not optimal enough. This is due to the influence of the work environment which does not encourage employees to maximize work ethics and good creativity for organizational progress; 3) The ability of employees to increase employee work productivity has shown to be quite effective. This is due to good communication between leaders and staff employees so as to motivate employees to carry out tasks in accordance with organizational goals.
ENHANCING BILLBOARD TAX IMPLEMENTATION FOR MAXIMUM REVENUE STREAMS Karim, Alifzonardi Rahman; Aneta, Yanti; Tui, Fenti Prihatini
Public Policy Journal Vol 4, No 2 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i2.2115

Abstract

This research aims to find out (1) the implementation process of the billboard tax collection policy in Gorontalo City, and (2) the factors determining the success of the billboard tax collection policy in Gorontalo City. This research uses a descriptive qualitative method by using data sources conducted through in-depth interviews with informants. The research findings show that the Implementation Process of the Reclame Tax Collection Policy in Gorontalo City is good in planning, implementation, monitoring, and evaluation. In general, it has been implemented but is not optimal. In the implementation stage, it has not been optimal in terms of annual realization revenue. In the monitoring and evaluation stage, has been through meetings but has not shown the suitability between the implementer's achievements and what was targeted in the planning. Factors that determine the success of the Implementation of the Billboard Tax Collection Policy in Gorontalo City communication, the attitude of implementers, and the bureaucratic structure have been implemented well. As for resources, they have limited human resources.
FISHERMAN EMPOWERMENT PROGRAM IN TALAUD ISLANDS Mamentu, Michael; Rares, Joyce Jacinta; Isa, Rusli
Public Policy Journal Vol 4, No 1 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i1.2078

Abstract

Talaud Islands Regency is a regency in the province of North Sulawesi located on the border of Indonesia and the Philippines. This area has enormous fisheries potential, characterized by high illegal fishing activities by foreign fishermen in the region. Most of the fish sold in the central fish market in General Santos (Philippines) comes from these islands. The government has implemented various special stimulus programs to empower traditional fishermen, but the poverty rate of fishermen in the region has not changed significantly. The study was conducted in two stages. The first stage is to try to find the right methods to empower fishermen in the region so that they have better socioeconomic skills. The second stage is to implement an empowerment model that will make the socio-economic quality of targeted traditional fishermen will increase. The results of the study found that the cause of significant changes in the quality of social and economic life of fishermen (small fishing), rooted in the power of nepotism in the implementation of the policy. Fishermen empowerment policies in the form of fresh financial assistance and marine infrastructure, are given to the wrong targets. Assistance is not given to small fishing groups but established fishing individuals (boat owners "pajeko"), or in other communities (artisans and farmers) who do not work as fishermen. In conclusion, it is urgently needed to change the behavior of decision makers, especially those responsible for improving the quality of life of small fishermen.
POVERTY REDUCTION THROUGH THE FAMILY HOPE PROGRAMME Airmas, Pita Fitria; Ilato, Rosman; Aneta, Yanti
Public Policy Journal Vol 4, No 2 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i2.2117

Abstract

This research aims to find out (1) the Implementation of the Family Hope Programme (PKH) in Poverty Alleviation in Talumolo Village, Dumbo Raya Sub-district, Gorontalo City (2) the Determinant Factors of PKH Success in Poverty Alleviation in Talumolo Village, Dumbo Raya Sub-district, Gorontalo City. This research uses a descriptive qualitative method, while the data collection techniques used are interviews, field observations, and documentation. Based on the results of the research, it is known that the implementation process of the Family Hope Program (PKH) in Poverty Alleviation in Talumolo Village, Dumbo Raya District, Gorontalo City, which consists of Planning, Determination of KPM PKH, Distribution of Assistance, Assistance, and Membership Transformation has been carried out well but there are still obstacles, namely frequent changes in regulations, and the end of PKH membership through the social assistance check application. (2) Determinants of Success in the Implementation of the Family Hope Program (PKH) in Poverty Alleviation in Talumolo Village, Dumbo Raya Subdistrict, Gorontalo City, namely Communication, Resources, Disposition / Attitude of Implementers and Bureaucratic Structure have been carried out well but on the part of the community, there is a lack of participation in attending group meetings and P2K2
THE ESSENTIALS OF DPRD'S MAIN POINTS OF THOUGHT IN EQUITABLE REGIONAL DEVELOPMENT Tulie, Espin; Aneta, Asna; Aneta, Yanti
Public Policy Journal Vol 4, No 1 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i1.2085

Abstract

This research is entitled The Essence of the Main Thoughts of the DPRD in Equitable Regional Development, with the formulation of the problem: what is the development planning process in Gorontalo Province?, what is the process for preparing the Main Thoughts (POKIR) of the DPRD?, how is the process for preparing the Regional Government Work Plan (RKPD) )?, what are the steps for synchronizing POKIR with the RKPD in Gorontalo Province?. While the research method used is a qualitative method. The Main Thoughts (POKIR) DPRD is a program of regional development activities obtained by DPRD members based on minutes of meetings, hearings, or the results of absorption of aspirations through recess, which are then entered into the Regional Government Information System (SIPD) in the form of Programs and Activities. This is done considering the existence of the DPRD as the representative of the people who are expected to accommodate and accept the various aspirations of the citizens so that their difficulties are resolved and their needs are met. Of course, the community expects the DPRD's role to continue and fight for their aspirations to receive a budget or improve facilities from the government. The topic of discussion regarding the essence of the DPRD's main thoughts in the distribution of regional development will be directed to the discussion on the active role of the DPRD in absorbing, accommodating, and fighting for the aspirations of the citizens, which are outlined in the Regional Revenue and Expenditure Budget (APBD).

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