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Muhammad Ichwan Musa
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Jurnal Manajemen
Published by Universitas Negeri Makassar
ISSN : 27238059     EISSN : 28295412     DOI : http://dx.doi.org/10.26858/jm
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Jurnal Manajemen is a media or means of communication and scientific publication from the result of management science thought and research carried out by lecturers, researchers and related research institutions. Jurnal Manajemen are published twice a year (February and August) through Open Journal System (OJS)
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 121 Documents
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BALANCED SCORECARD AS AN INSTRUMENT FOR MEASURING ORGANIZATIONAL PERFORMANCE BASED ON A BALANCE OF FINANCIAL, CUSTOMER, INTERNAL PROCESS, AND LEARNING PERSPECTIVES Didit Darmawan; Muhammad Fanani; Ahmat Basori; Muhammad Syabani; Ahmad Zakiyuddin Al-Karimi
Jurnal Manajemen Vol 6, No 2 (2026): August
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v6i2.84012

Abstract

Abstract: This study examines how balanced scorecard serves as an organizational performance measurement tool by integrating financial, customer, internal process, and learning perspectives into a coherent framework. Drawing upon systematic literature examination, the research explores causal relationships linking learning investments to internal process excellence, customer satisfaction, and financial outcomes. Strategic maps visualize these causal chains and communicate strategic logic throughout organizations. Design processes translate vision into specific objectives, metrics, targets, and initiatives across four perspectives. Balance between outcome and driver indicators, financial and nonfinancial measures, and short-term and long-term focus ensures comprehensive performance visibility. Cascade mechanisms align unit and individual objectives with organizational scorecard, creating vertical coherence. Integration with planning, budgeting, and review processes ensures measurement systems influence resource allocation and decisions. Validation through data correlation tests causal hypotheses underlying strategic maps. Technology facilitates data collection automation and performance visualization. Periodic revision maintains alignment between measurement systems and evolving priorities. Organizational learning from performance data enables continuous improvement. Leadership commitment, strategic clarity, and transparency culture constitute implementation foundations. Future research may explore industry-specific adaptations and digital technology applications.Keywords: Balanced Scorecard, Performance Measurement, Financial Perspective, Customer Perspective, internal Processes, Learning and Growth, Causal Relationships
THE EFFECT OF DIGITAL WALLET USE ON FINANCIAL BEHAVIOR OF GENERATION Z IN MAKASSAR CITY WITH YOU ONLY LIVE ONCE AS MODERATION Athaillah Hasyim; Tenri Sayu Puspitaningsih Dipoatmodjo; Annisa Paramaswary Aslam
Jurnal Manajemen Vol 6, No 2 (2026): August
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v6i2.83852

Abstract

Abstract:This study investigates how digital wallet usage influences prudent financial behavior and examines the moderating role of the YOLO lifestyle in this relationship. This quantitative study used survey data from 150 Generation Z respondents in Makassar, Indonesia. Measurements of latent variables such as Prudent Financial Behavior (measured through indicators of planning, budgeting, and spending control) and YOLO Lifestyle (measured as present-oriented and impulsive buying) were validated first. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4 software. The results showed that there was a significant negative effect of Digital Wallet Usage on good Financial Behavior (β: -0.464, p-values <0.05). Furthermore, the You Only Live Once lifestyle was proven to strengthen the negative influence of the relationship between the two variables (β, -0.48, p-values <0.05). This shows that the intensity of You Only Live Once in Generation Z amidst the convenience offered by Digital Wallet technology is associated with poor Financial Behavior.Keywords:Financial Behavior, Digital Wallet, Individual Financial Management, You Only Live Once, Generation Z.
THE EFFECT OF WORK DISCIPLINE AND WORK ENVIRONMENT ON EMPLOYEE PERFORMANCE THROUGH JOB SATISFACTION IN THE TAMALANREA DISTRICT OFFICE, MAKASSAR CITY Uhud Darmawan Natsir; Siti Nur Faidah; Nurul Fadilah Aswar
Jurnal Manajemen Vol 6, No 2 (2026): August
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v6i2.83856

Abstract

Abstract: This study aims to analyze the influence of work discipline and work environment on employee performance with job satisfaction as an intervening variable at the Tamalanrea District Office, Makassar City. This study uses a quantitative approach with a survey method. Data were collected by distributing questionnaires to 32 employees. The data analysis technique used Structural Equation Modeling–Partial Least Square (SEM-PLS) with the help of SmartPLS. The results showed that work discipline had no significant effect on job satisfaction or employee performance. On the contrary, the work environment had a positive and significant effect on job satisfaction and employee performance. Job satisfaction also had a positive and significant effect on employee performance. In addition, job satisfaction did not mediate the effect of work discipline on employee performance, but was able to significantly mediate the effect of the work environment on employee performance.Keywords: Work discipline, work environment, job satisfaction, employee performance
THE EFFECT OF PHYSICAL WORK ENVIRONMENT AND COMPENSATION ON JOB SATISFACTION OF MIE GACOAN RATULANGI EMPLOYEES Saskiya Febriani; Agung Widhi Kurniawan; Rahmat Riwayat Abadi
Jurnal Manajemen Vol 6, No 2 (2026): August
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v6i2.83594

Abstract

Abstract: This study aims to examine and analyze the influence of the physical work environment and compensation, both partially and simultaneously, on employee job satisfaction at Mie Gacoan Ratulangi. This study is expected to provide an overview of the factors that influence employee job satisfaction levels, supporting improved performance and workplace comfort. This study used a quantitative approach. Data were collected through questionnaires distributed to all 65 employees of Mie Gacoan Ratulangi. The data analysis technique used was multiple linear regression analysis with the help of SPSS (Statistical Package for the Social Sciences) to test the effect of the independent variables (Physical Work Environment and Compensation) on the dependent variable (Job Satisfaction). The results of the study indicate that the physical work environment has a positive and significant effect on employee job satisfaction. Compensation also has a positive and significant effect on employee job satisfaction. Simultaneously, the physical work environment and compensation significantly influence employee job satisfaction. This indicates that a comfortable work environment and fair compensation can increase employee job satisfaction..Keywords: Physical Work Environment, Compensation, Employee Job Satisfaction.
THE EFFECT OF PERCEIVED INTERACTIVITY ON PURCHASE INTENTION THROUGH IMMERSIVE EXPERIENCE AMONG TIKTOK LIVE USERS IN MAKASSAR CITY Sitti Hasbiah; Ilma Wulansari Hasdiansa
Jurnal Manajemen Vol 6, No 2 (2026): August
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v6i2.84935

Abstract

Abstract: The rapid growth of live commerce has transformed consumer shopping behavior in digital environments, particularly through social media platforms such as TikTok Live. Interactive communication and immersive shopping experiences are considered important factors influencing consumers’ purchasing behavior during live streaming activities. This study aims to examine the effect of perceived interactivity on purchase intention through immersive experience among TikTok Live users in Makassar City. A quantitative approach was employed using a survey method involving 90 respondents who had previously purchased products through TikTok Live. The sampling technique used was purposive sampling, while data analysis was conducted using Structural Equation Modeling (SEM) with AMOS 22.0. The findings reveal that perceived interactivity positively and significantly affects immersive experience and purchase intention. In addition, immersive experience also has a positive and significant effect on purchase intention. The mediation analysis further demonstrates that immersive experience significantly mediates the relationship between perceived interactivity and purchase intention. These findings indicate that interactive communication and engaging live streaming experiences play an important role in increasing consumers’ willingness to purchase products through TikTok Live. This study contributes to the development of consumer behavior literature in the context of live commerce and provides practical insights for businesses utilizing TikTok Live as a digital marketing platform.Keywords: Immersive Experience, Live Commerce, Perceived Interactivity, Purchase Intention, Tiktok Live.
THE INFLUENCE OF EMOTIONAL INTELLIGENCE LEVEL AND INDIVIDUAL CHARACTERISTICS ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR OF EMPLOYEES OF THE TRADE AND INDUSTRY SERVICE OF GOWA REGENCY Arhan Tri Putra; Anwar Anwar; Rezky Amalia Hamka; Agung Widhi Kurniawan; Tenri Sayu Puspitaningsih Dipoatmodjo
Jurnal Manajemen Vol 6, No 2 (2026): August
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v6i2.83884

Abstract

Abstract: This study aims to analyze the influence of emotional intelligence and individual characteristics on Organizational Citizenship Behavior (OCB) among employees of the Gowa Regency Trade and Industry Department. This study uses a quantitative approach with an associative method. The study population consisted of 49 employees with a saturated sampling technique so that the entire population became respondents. Data were collected through questionnaires and analyzed using multiple linear regression. The results showed that partially emotional intelligence had a positive and significant effect on OCB with a calculated t value of 9.092 and a significance of <0.001. Conversely, individual characteristics did not have a significant effect on OCB with a calculated t value of 0.507 and a significance of 0.614. Simultaneously, emotional intelligence and individual characteristics had a significant effect on OCB with a calculated F value of 49.647 and a significance of <0.001. The coefficient of determination (R²) value of 0.683 indicates that 68.3% of the variation in OCB can be explained by these two variables, while 31.7% is influenced by other factors outside the study. These findings indicate that emotional intelligence is the most dominant factor in increasing employee OCB behavior.Keywords: Emotional Intelligence, Individual Characteristics, Organizational Citizenship Behavior
FREE SHIPPING AND CUSTOMER REVIEWS AS DETERMINANTS OF SHOPEE CONSUMER PURCHASE DECISIONS AMONG UNM MANAGEMENT STUDENTS Keyzhia Ruff; Uhud Darmawan Natsir; Rahmat Riwayat Abadi; Muhammad Ichwan Musa; Isma Azis Riu
Jurnal Manajemen Vol 6, No 2 (2026): August
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v6i2.84934

Abstract

Abstract: This study aims to analyze the influence of the free shipping feature and customer reviews on purchasing decisions on the Shopee platform. This study uses a quantitative approach with an associative design. The population in this study were active students of the Management Study Program at Makassar State University, with a sample of 95 respondents determined using a purposive sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression with the help of SPSS. The results showed that the free shipping feature has a positive and significant effect on purchasing decisions, meaning that the more attractive the free shipping feature offered, the higher the tendency of students to make purchases on Shopee. Customer reviews also have a positive and significant effect on purchasing decisions, so that informative and credible customer reviews can increase consumer confidence before purchasing a product. Simultaneously, the free shipping feature and customer reviews have a significant effect on purchasing decisions. The coefficient of determination value shows that both variables are able to explain purchasing decisions by 49.7%, while the remainder is influenced by other factors outside the research model. These findings confirm that consumer purchasing decisions on e-commerce platforms are not only influenced by economic incentives, but also by social information that builds trust. This research provides implications that marketplace managers and sellers need to optimize free shipping promotions and maintain the quality of customer reviews to improve consumer purchasing decisions.Keywords: Customer Review; E-Commerce; Free Shipping Feature; Purchase Decision; Shopee.
THE INFLUENCE OF WORK CULTURE AND WORK ENVIRONMENT ON EMPLOYEE WORK EFFECTIVENESS AT THE MINISTRY OF POPULATION AND FAMILY DEVELOPMENT / BKKBN REPRESENTATIVE OF SOUTH SULAWESI PROVINCE Wahyu Veriadi Ramadhan; Anwar Anwar; Rezky Amalia Hamka
Jurnal Manajemen Vol 6, No 2 (2026): August
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v6i2.83858

Abstract

Abstract: This study aims to analyze the influence of work culture and work environment on employee work effectiveness at the Ministry of Population and Family Development (BKKBN) Representative Office of South Sulawesi Province. This study uses a quantitative approach with a survey method. Data were collected through questionnaires distributed to 67 employees with a purposive sampling technique. Data analysis used multiple linear regression with the help of SPSS Statistics 27. The results of the study indicate that work culture has a positive and significant effect on employee work effectiveness, work environment has a positive and significant effect on employee work effectiveness, and work culture and work environment simultaneously have a positive and significant effect on employee work effectiveness. These findings indicate that improving a good work culture and a conducive work environment can improve employee work effectiveness in achieving organizational goals.Keywords: Work culture, work environment, work effectiveness
THE EFFECT OF CASH FLOW ON COMPANY VALUE WITH PROFITABILITY AS AN INTERVENING VARIABLE IN MANUFACTURING COMPANIES LISTED ON THE INDONESIAN STOCK EXCHANGE YEAR 2020-2024 Nurhalisa Nurhalisa; Nurman Nurman; Abdul Rahman
Jurnal Manajemen Vol 6, No 2 (2026): August
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v6i2.83888

Abstract

Abstract:This study aims to analyze the effect of cash flow on firm value with profitability as an intervening variable in manufacturing companies listed on the Indonesia Stock Exchange (IDX) for the 2020–2024 period. Firm value is measured using Price to Book Value (PBV), cash flow is proxied by cash flow from operating activities, and profitability is measured by Return on Equity (ROE). This study uses a quantitative approach with a causal design. The data used are secondary data from the company's annual financial statements selected through a purposive sampling technique, resulting in 10 companies as samples. Data analysis was performed using path analysis and the Sobel test to examine the direct and indirect effects between variables. The results show that cash flow has a positive and significant effect on profitability, profitability has a positive and significant effect on firm value, and cash flow has an indirect effect on firm value through profitability. However, cash flow does not have a direct effect on firm value. These findings demonstrate that profitability plays a mediating role in the relationship between cash flow and firm value. Therefore, increasing firm value is not only determined by the amount of cash flow, but also by the company's ability to manage that cash flow to generate profits.Keywords :Cash Flow; Profitability; Enterprise Value; Operating Activities; Price to Book Value (PBV) Ratio; Return on Equity (ROE).
THE EFFECT OF PRODUCT QUALITY AND PRICE ON THE PURCHASE DECISION OF MYKONOS PERFUME PRODUCTS AMONG FEB UNM STUDENTS IN MAKASSAR CITY Muh. Syahrul Ramadhan; Nurman Nurman; Isma Azis Riu; Muhammad Ichwan Musa; Rahmat Riwayat Abadi
Jurnal Manajemen Vol 6, No 2 (2026): August
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v6i2.84755

Abstract

Abstract: This study aims to analyze the effect of product quality, price, and brand image on purchase decisions of Mykonos perfume. The research adopts a quantitative approach using a survey method by distributing questionnaires to respondents who have used or are familiar with Mykonos perfume. The sampling technique used is purposive sampling, with a total of 105 respondents determined based on the Slovin formula. Data were analyzed using multiple linear regression with the assistance of SPSS software. The results show that product quality has a positive and significant effect on purchase decisions. Price also has a positive and significant influence on purchase decisions, indicating that consumers consider price suitability in making purchasing decisions. In addition, brand image has a positive and significant effect on purchase decisions, suggesting that a strong brand perception can enhance consumer confidence in choosing the product. Simultaneously, product quality, price, and brand image significantly influence purchase decisions. These findings indicate that improving product quality, setting competitive prices, and strengthening brand image are important strategies to increase consumer purchase decisions.Keywords: Product Quality, Price, Brand Image, Purchase Decision, Mykonos Perfume

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