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Journal of Educational Management Research
Published by Al-Qalam Institute
ISSN : 29629195     EISSN : 29638992     DOI : -
Core Subject : Humanities, Education, Social,
Humanities Education Social Sciences
Journal of Educational Management Research is an international peer-reviewed journal which publishes original and significant contributions to educational management, administration, and leadership, in its broadest sense, from all over the world. This includes primary research projects in schools and further vocational and higher education institutions. This journal encourages contributions that respond to important issues in management education. Contributions may be either conceptual or empirical and are welcomed from any topic area and country so long as they primarily focus on management or organization in education. Although our core areas of interest are organizational behaviour and management in education, we are also interested in leadership, public relation, human resource management, social issues in management, financial management, organizational development, critical management studies, etc. Authors are strongly encouraged to have their work reviewed and evaluated by their colleagues prior to submission for formal editorial review.
Arjuna Subject : Ilmu Sosial - Pendidikan
Articles 715 Documents
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Work Environment and Work Stress: The Mediating Role of Job Satisfaction in a State-Owned Pharmaceutical Company Nadiya Yusriyyah; Rina Novianty
Journal of Educational Management Research Vol. 5 No. 5 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i5.2928

Abstract

This study examined whether the work environment influences work stress directly and indirectly through job satisfaction at PT Bio Farma (Persero). Rising stress scores and concentration problems indicated psychosocial risks within this pharmaceutical setting. Identifying manageable organizational determinants is essential for employee well-being and operational reliability. A cross-sectional explanatory design involved 170 employees selected through stratified sampling across seven directorates. Data were collected using Likert questionnaires and analyzed with PLS-SEM in SmartPLS 4.0. Employees reported a high work environment score (3.61), high job satisfaction (3.55), and moderate work stress (2.62). The measurement model demonstrated reliability and convergent and discriminant validity. The work environment negatively influenced work stress (β = −0.334, p < .001). It positively influenced job satisfaction (β = 0.482, p < .001). Job satisfaction negatively influenced work stress (β = −0.394, p < .001). Job satisfaction partially mediated the work environment–stress relationship through an indirect effect (β = −0.190, p < .001). The findings support a resource-based explanation of stress in pharmaceutical operations. Management should improve lighting, grievance mechanisms, career development, promotion transparency, rest quality, and support for concentration.
Optimizing School-Based Management Effectiveness through the Integration of POACE and SWOT Analysis Della Nurul Arsita; Muhammad Aditia Prasetyo; Siti Amelia Wati; Zaera Khuswatun Khasanah; Yenny Merinatul Hasanah
Journal of Educational Management Research Vol. 5 No. 5 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i5.2969

Abstract

This study aims to analyze the implementation of POACE (Planning, Organizing, Actuating, Controlling, and Evaluating) and SWOT analysis in improving the effectiveness of School-Based Management (SBM) at an Islamic vocational school. A descriptive qualitative approach was employed using observations, semi-structured interviews, documentation, and data triangulation to ensure the credibility of the findings. Data were analyzed through the interactive model of data condensation, data display, conclusion drawing, and verification. The findings reveal that the school has successfully established a strong Islamic culture, effective organizational governance, structured disciplinary practices, and integrated extracurricular and vocational programs that support institutional effectiveness. However, challenges remain in implementing data-driven planning, strengthening industry partnerships, enhancing teacher professional competence, expanding Teaching Factory programs, and developing performance-based evaluation systems. The study concludes that integrating POACE with SWOT provides a comprehensive strategic management framework that strengthens School-Based Management through systematic planning and continuous improvement. The findings offer both theoretical contributions to educational management literature and practical guidance for vocational schools seeking sustainable institutional quality improvement through evidence-based management.
Driving Customer Loyalty through the Service Marketing Mix (7P): The Mediating Role of Customer Satisfaction Raymond Piring; Cliford Racelino Ratulangi; Lazarus Vianney; Mandianus Buge; Yulianus Logo
Journal of Educational Management Research Vol. 5 No. 5 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i5.2921

Abstract

This study aims to synthesize the existing literature on the role of the Service Marketing Mix (7P) in influencing customer satisfaction and customer loyalty within service industries. A qualitative research design employing a literature review approach was adopted to critically analyze and integrate findings from peer-reviewed journal articles, academic books, and other scholarly publications related to marketing management. The collected literature was systematically examined through data condensation, data display, and conclusion verification to identify conceptual patterns and relationships among the research variables. The findings indicate that all seven dimensions of the Service Marketing Mix—Product, Price, Place, Promotion, People, Process, and Physical Evidence—contribute to customer satisfaction, although their relative influence varies across service contexts. Among these dimensions, People and Process consistently emerge as the most influential factors due to their direct impact on service delivery and customer experience. Furthermore, the review confirms that customer satisfaction functions as a key mediating mechanism linking the implementation of the Service Marketing Mix to customer loyalty. The study contributes to marketing literature by providing an integrated conceptual framework that enhances the theoretical understanding of service marketing and offers practical guidance for designing sustainable customer loyalty strategies.
Strengthening Islamic Education Quality: A Conceptual Analysis of Evaluation and Monitoring in Educational Planning Melyna Wijaya Putri; Idham Kholid; Koderi
Journal of Educational Management Research Vol. 5 No. 5 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i5.2965

Abstract

This study aims to analyze the role of evaluation and monitoring as strategic components in strengthening Islamic education quality through educational planning. This research employed a qualitative approach using library research methods by examining relevant academic literature, including journal articles and scholarly documents related to evaluation, monitoring, quality management, and Islamic education planning. The collected data were analyzed through data condensation, data display, verification, and conceptual synthesis to identify relationships among the main themes of the study. The findings reveal that evaluation and monitoring function as interconnected mechanisms that support continuous quality improvement in Islamic education. Evaluation provides evidence for assessing curriculum implementation, learning effectiveness, and institutional performance, while monitoring ensures consistency between educational planning, implementation, and improvement actions. The study also highlights that effective follow-up of evaluation and monitoring results is essential for developing sustainable quality assurance systems. This research contributes conceptually by integrating evaluation and monitoring into a comprehensive framework for Islamic education quality management. The implications of this study suggest that educational institutions should develop systematic, participatory, and continuous evaluation and monitoring strategies to enhance educational effectiveness and institutional quality.
Determinants of Employee Performance in the Coffee Shop Industry: The Roles of Communication, Work Discipline, and Work Environment Arum Herwindasari; M. Farid Wajdi
Journal of Educational Management Research Vol. 5 No. 5 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i5.2972

Abstract

This study aims to investigate the effects of communication, work discipline, and work environment on employee performance in the coffee shop industry. The research was conducted to provide empirical evidence regarding organizational factors that contribute to improving employee effectiveness in service-based businesses. A quantitative research approach with a survey method was employed. Data were collected from 136 coffee shop employees selected using purposive sampling. The collected data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4 software to evaluate the relationships among the proposed variables. The results indicate that communication has a positive and significant effect on employee performance (β = 0.361, p = 0.001). Work discipline also has a positive and significant effect (β = 0.430, p < 0.001) and represents the strongest predictor among the examined factors. Additionally, the work environment positively influences employee performance (β = 0.140, p = 0.012). The research model explains 64.0% of the variance in employee performance (R² = 0.640). These findings imply that coffee shop managers should prioritize effective communication systems, strengthen employee discipline, and maintain supportive workplace conditions to enhance performance and organizational competitiveness.

Page 72 of 72 | Total Record : 715

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