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Deske W. Mandag
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Klabat Journal of Management
Published by Universitas Klabat
ISSN : 2721690X     EISSN : 2722726X     DOI : https://doi.org/10.31154/kjm.v4i1
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Klabat Journal of Management (KJM) offers a wide-ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers an emphasis on universal proficiency in the vital methods, techniques, and areas of research; presents an opportunity for its readers to share mutual understandings across the full range of businesses and skills in which management and science are used; covers all areas of management science from systems to practical facets; links concept with training by publishing case studies and covering the latest important issues. Klabat Journal of Management (KJM) areas include: Operations and Information management Human resource management Organizational Strategic management Operations and Information management Managerial Economics Bank Strategy and Management Entrepreneurship and Digital Business Leadership Supply Chain Management Quality Management Introduction to International Business
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 77 Documents
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Systematic Bibliometric Analysis: Digital Human Resource Management Studies for Future Research 'Alam, Ghasa Faraasyatul
Klabat Journal of Management Vol. 6 No. 2 (2025): Klabat Journal of Management
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v6i2.1344.97-113

Abstract

Digital progress in the current era, marked by rapid and widespread technological advancements, has become a key factor in determining individual success, societal development, and effective human resource management. Various developments in digital technology, including digital literacy, have made knowledge in the field of digital human resource management increasingly complex for future research. The aim of this study is to conduct a bibliometric analysis of digital human resource management research in the context of digital transformation by thoroughly reviewing existing literature. The study utilizes Publish or Perish (PoP) and VOSviewer software to generate readable bibliometric network visualizations. Through the initial screening and selection process, several studies met the inclusion criteria, with references drawn specifically from literature sources included in the final analysis. The findings reveal that the body of literature on digital human resource management for future research is composed of several thematic clusters. Each cluster reflects a recurring set of keywords that outline current research trends and provide a meaningful snapshot of real-world developments in the field. In conclusion, this research enhances understanding and digital literacy related to the evolution of digital human resource management studies and highlights its potential within the broader scope of digital transformation in the modern world.
Influence of Dynamic Pricing, UI, and UX on Gojek Usage Decisions among Gen Z in Depok Novitasari, Novitasari; Rachmawati, Dwi; Udriyah, Udriyah
Klabat Journal of Management Vol. 7 No. 1 (2026): Klabat Journal of Management (in progress)
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v7i1.1358.23-81

Abstract

The rapid development of digital technology has increased the use of online transportation applications in Indonesia. From 2021 to 2023, Gojek maintained the highest number of downloads, although a significant decline was recorded, while competitors such as Maxim and inDrive experienced growth. This phenomenon highlights the urgency to analyze factors that influence usage decisions, particularly among Generation Z. This study aims to examine the influence of dynamic pricing, user interface (UI), and user experience (UX) on the decision to use the Gojek application among Generation Z in Depok City. A quantitative survey was conducted involving 100 respondents selected through incidental sampling. Data were analyzed using multiple linear regression with IBM SPSS version 27. The findings indicate that: (1) dynamic pricing significantly influences the decision to use Gojek; (2) user interface does not significantly influence usage decisions; (3) user experience is the strongest predictor with a significant influence; and (4) dynamic pricing, UI, and UX jointly have a significant influence on the decision to use Gojek.
Brand Image and Product Quality as Determinants of Electric Car Purchase Decisions in Depok City Wisnuaji, Putra Tangguh; Widodo, Djoko Setyo; Udriyah, Udriyah
Klabat Journal of Management Vol. 7 No. 1 (2026): Klabat Journal of Management (in progress)
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v7i1.1357.82-100

Abstract

This study aims to analyze the influence of Brand Image and Product Quality on the Purchase Decision of Wuling electric cars in Depok City. The research method used was quantitative with a survey approach, and data were collected through questionnaires from 100 respondents who used Wuling electric cars. Data analysis was carried out using multiple linear regression. The results showed that partially, Brand Image did not have a significant effect on purchase decisions, while Product Quality had a significant effect. Simultaneously, the two variables had a significant effect on the purchase decision with an F value of 21.888 and a significance of < 0.001. An Adjusted R Square value of 0.297 indicates that Brand Image and Product Quality explain 29.7% of the variation in purchasing decisions. These findings make a theoretical contribution to the consumer behavior literature, as well as a practical contribution to automotive companies, particularly in the formulation of electric vehicle marketing strategies. The study also suggests strengthening branding strategies, improving product quality, and exploring other external factors such as price, promotion, and after-sales service. The limitations of the study include a limited geographical scope.
The Influence of Technological and Marketing Capabilities on MSME Performance with Organizational Learning as a Mediating Variable Sieradianto Angelia, Dinda Ayu; Ardiansyah, Angga; Muttaqin, Rahmat Bahaul
Klabat Journal of Management Vol. 7 No. 1 (2026): Klabat Journal of Management (in progress)
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v7i1.1359.101-114

Abstract

Micro, Small, and Medium Enterprises (MSMEs) are key contributors to economic development, especially in emerging markets. However, MSMEs often struggle to sustain and improve their performance amid dynamic market conditions and increasing global competition. This study investigates the integrated effects of organizational learning, marketing capability, and technological capability on MSME performance in Indonesia, a context where prior research has typically examined these factors in isolation. Guided by the dynamic capabilities framework, this study aims to fill the gap by analyzing the synergy among these three capabilities. A quantitative approach was employed, with data collected from 100 MSME actors through an online survey using a structured questionnaire measured on a five-point Likert scale. Structural Equation Modeling (SEM) using SmartPLS 3.2 was used to analyze the data. The results show that organizational learning significantly influences both marketing and technological capabilities. Moreover, technological capability positively affects MSME performance, whereas marketing capability does not have a statistically significant impact on performance. These findings highlight the crucial role of organizational learning as a foundation for capability development and suggest that technological adoption is a key driver of competitive performance in the digital era. The study offers practical insights for MSMEs aiming to improve long-term sustainability through integrated strategic capability development.
Feasibility Analysis of Industrial Waste Reduction Investment: Potential of Fruit Basket and Mat Products: Analisis Kelayakan Investasi Pengurangan Limbah Industri: Potensi Produk Keranjang Buah dan Keset Anasrul, Rahmad Fajri; Haryo, Afrido; Tristiadi, Aloysius Kalis; Swilugar, Ayu; Bagaskara, Caesarius Haryo; Vyanti, Jessica
Klabat Journal of Management Vol. 7 No. 1 (2026): Klabat Journal of Management (in progress)
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v7i1.1343.115-126

Abstract

Unprocessed waste has become a major issue in the world today. In 2021, Indonesia's environmental statistics recorded that approximately 24.5% of the total waste generated was not properly managed. One of the subjects of this issue is palm oil and textiles. Palm oil is a commodity that has experienced rapid growth, with a growth rate of 22.72% from 2017 to 2018. Meanwhile, textile waste is commonly found, especially in garment companies. This research aims to conduct an investment feasibility analysis from a financial perspective for industrial waste reduction, focusing on the business potential of fruit baskets made from palm oil waste and mats made from fabric scraps. The products generated from this waste can provide a sustainable solution while also generating financial profit. Therefore, a feasibility analysis was carried out for these two products. The investment feasibility analysis method is used to evaluate the potential success of these two waste-reducing products. The feasibility analysis involves calculating initial costs, revenue, operational costs, and cash flow projections over a certain period. Additionally, various risk factors and relevant assumptions are also considered in this analysis. The results of the feasibility analysis conclude that the fruit basket made from palm oil waste is more feasible than the mat made from fabric scraps.
Millennials and Digital Wallets: Addressing Consumer Behavior in the Technology Era Widodo, Andeka; Amelia, Rizki Lala
Klabat Journal of Management Vol. 7 No. 1 (2026): Klabat Journal of Management (in progress)
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v7i1.1347.127-141

Abstract

In Indonesia, the use of digital wallets (e-wallets) such as GoPay, OVO, DANA, and ShopeePay is increasing, especially among the millennial generation who prioritize ease and speed of transactions. This study aims to analyze the factors that influence student consumer behavior in using digital wallets. The method used is qualitative with a phenomenological approach. Based on a Populix survey of 1,000 respondents, the most widely used digital wallet applications are Dana (88%), Gopay (83%), ShopeePay (79%), OVO (76%), and LinkAja! (30%). The results of the study show that ease of access, cashback, and promotions play a significant role in encouraging the use of digital wallets. However, low financial literacy leads to a tendency towards uncontrolled consumer behavior. Therefore, education about financial literacy is an important aspect in using digital wallets wisely.
Implementation of the Balanced Scorecard in Higher Education Performance Management: A Comparative Study Between Indonesia and International Cases Muda, Florianus Pruda
Klabat Journal of Management Vol. 7 No. 1 (2026): Klabat Journal of Management (in progress)
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v7i1.1333.1-22

Abstract

Global higher education institutions (HEIs) face complex demands for strategic adaptation. However, the integration of Balanced Scorecard (BSC) perspectives-particularly learning, growth, stakeholder engagement, and sustainability-remains limited in Indonesian HEIs, creating a need for a multidimensional performance framework. Methods: This study analyzes BSC implementation in universities through a comparative analysis of Indonesian and international cases, identifying success factors and challenges. The method used is a Systematic Literature Review (SLR) with thematic analysis of 22 articles from four major academic databases. Findings: Indonesian HEIs tend to focus on financial and internal process indicators. In contrast, international institutions are broader in integrating stakeholder and sustainability dimensions. Key challenges in Indonesia include limited IT infrastructure, academic cultural resistance, and inadequate contextualization of indicators. Success depends on strategic leadership, stakeholder engagement, digital infrastructure, and continuous adaptation. Implications: This study proposes a holistic, context-sensitive, and measurable BSC adaptation model for Indonesian higher education. This research offers practical guidance and a theoretical framework for performance management in HEIs, particularly in developing countries.

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