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Deske W. Mandag
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Fakultas Ekonomi dan Bisnis Universitas Klabat Jl. Arnold Mononutu, Airmadidi Bawah, Kec. Airmadidi, Kabupaten Minahasa Utara, Sulawesi Utara 95371
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Klabat Journal of Management
Published by Universitas Klabat
ISSN : 2721690X     EISSN : 2722726X     DOI : https://doi.org/10.31154/kjm.v4i1
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Klabat Journal of Management (KJM) offers a wide-ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers an emphasis on universal proficiency in the vital methods, techniques, and areas of research; presents an opportunity for its readers to share mutual understandings across the full range of businesses and skills in which management and science are used; covers all areas of management science from systems to practical facets; links concept with training by publishing case studies and covering the latest important issues. Klabat Journal of Management (KJM) areas include: Operations and Information management Human resource management Organizational Strategic management Operations and Information management Managerial Economics Bank Strategy and Management Entrepreneurship and Digital Business Leadership Supply Chain Management Quality Management Introduction to International Business
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 77 Documents
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The Interplay Between Time Management, Motivation and Academic Performance Among University Students Makiah, Makiah; Nusron, Anis
Klabat Journal of Management Vol. 6 No. 1 (2025): Klabat Journal of Management
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v6i1.1225.18-27

Abstract

This study examines the relationship between time management and motivation on academic performance among university students. The objective of the research is to explore how these factors influence academic outcomes and to address inconsistencies in prior findings. A quantitative methodology was employed, targeting the entire student population of a private university in East Java, Indonesia. Data were collected through a structured questionnaire distributed via Google Forms, ensuring convenience and accessibility. Pearson Correlation analysis was used to assess the relationships between the variables. The results revealed that time management was not significantly associated with academic performance, while motivation demonstrated a significant positive correlation with academic outcomes. These findings underscore the importance of fostering motivation and cultivating positive attitudes to enhance academic success. The study highlights practical implications for educators and policymakers in designing interventions that target motivational factors to improve student performance in higher education settings.
Digital Transformation in Halal Certification: Opportunities for SMEs in Indonesia Syarofi, Muhammad; Syam, Nur
Klabat Journal of Management Vol. 6 No. 1 (2025): Klabat Journal of Management
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v6i1.1234.28-39

Abstract

Many MSMEs in Indonesia continue to face challenges in understanding digital halal certification due to limited access to technology and digital infrastructure. To address this issue, effective technological education and online halal certification training are essential to help MSMEs fully utilize the certification process. This study aims to explore the opportunities and benefits of digital transformation in halal certification for MSMEs. Using a qualitative approach with a case study method, the research focuses on MSMEs in Kraton Village, Kencong, Jember, that have obtained halal certification through a mobile application. Data was collected through in-depth interviews, observations, and documentation, then analyzed using the Miles and Huberman method, which includes data reduction, conclusion drawing, and verification. The findings reveal a significant positive impact of digital technology—particularly mobile applications—on the halal certification process for MSMEs. The adoption of digital tools has significantly reduced administrative burdens by simplifying the certification application process, minimizing the need for physical documents, and streamlining bureaucratic procedures. These results indicate that digital technology enhances administrative efficiency, expands market opportunities, and improves access to halal certification. However, this study has limitations, including a narrow sample size and the lack of long-term analysis. Future research should expand the sample, investigate long-term effects, and assess the training and challenges faced by MSMEs in adopting digital halal certification.
Work Notifications and Work-Life Balance: What TPS Supervisors Experienced in the 2024 Elections? Sutopo, Arya Budi
Klabat Journal of Management Vol. 6 No. 1 (2025): Klabat Journal of Management
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v6i1.1255.65-78

Abstract

The 2024 simultaneous regional elections involve various stakeholders in the oversight process, including Polling Station Supervisors or Tempat Pemungutan Suara (TPS) supervisors. However, the high workload caused by constant work notifications can affect the balance between work and personal life (work-life balance). This study aims to analyze the impact of work notifications on the work-life balance of TPS supervisors in Bruno District. Using a quantitative approach, data was collected through questionnaires completed by 94 TPS supervisors. A simple linear regression analysis was conducted to identify the relationship between the intensity of work notifications and the level of work-life balance. The results indicate that work notifications have a significant impact on work-life balance, with higher notification frequency contributing to a decline in life balance. This study provides valuable insights for election organizers in designing a more humane work system to improve the well-being of TPS supervisors. These findings are expected to serve as a foundation for more effective policymaking to support the sustainability of the electoral system in the future.
The Role of Effective Communication in Leadership: A Literature Review Salsabila, Aisya Fajri; Febriantina, Susan; Danisworo, Herdina; Fauzia, Marcellia; Albana, Muhammad Ajib
Klabat Journal of Management Vol. 6 No. 1 (2025): Klabat Journal of Management
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v6i1.1232.40-49

Abstract

Effective communication is crucial for leadership, particularly in the digital era. This study conducts a systematic literature review to examine key frameworks and empirical findings on leadership communication. It explores the adaptation of communication styles, the impact of digital transformation, and strategies for overcoming communication barriers. The findings indicate that effective communication enhances team performance, strengthens relationships, and aligns organizational goals. In digital and hybrid environments, leaders should leverage non-verbal cues and interactive technologies to improve engagement and productivity. Additionally, tailored communication training is essential for fostering adaptive leadership. This study offers valuable insights for designing leadership development programs and organizational communication strategies to address modern challenges and ensure long-term success.
Buying Interest in TikTok Shop: The Role of Live Streaming, Reviews, and Influencers Nasikhin, Muh. Nur Ali Khoirun; Sundari, Ariefah; Syaikhuddin, Ahmad Yani; Tyas, Sekar Nining
Klabat Journal of Management Vol. 6 No. 1 (2025): Klabat Journal of Management
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v6i1.1238.50-64

Abstract

This study aims to analyze the influence of live streaming, online customer reviews, and influencer marketing on consumer buying interest in the TikTok Shop application. The research was conducted at Darul Ulum Lamongan Islamic University using a quantitative approach, with a sample of 98 students selected through purposive sampling. Data were analyzed using partial and simultaneous tests with SPSS 26. The coefficient of determination test, based on the R Square value, revealed that live streaming, online customer reviews, and influencer marketing collectively influence consumer buying interest by 42.6%. The statistical analysis yielded the following findings: (1) live streaming, online customer reviews, and influencer marketing collectively impact consumer buying interest; (2) online customer reviews do not have a significant effect on consumer buying interest; (3) influencer marketing has a positive and significant influence on consumer buying interest; and (4) live streaming, online customer reviews, and influencer marketing, when considered together, significantly affect consumer buying interest. These findings highlight the critical role of influencer marketing and live streaming in shaping consumer behavior on the TikTok Shop platform, while online customer reviews appear to have a less significant impact.
The Influence of Entrepreneurship Literacy and Digital Literacy on Entrepreneurial Interest among Generation Z Students Febriani, Fitri Indah; Swaramarinda, Darma Rika; Maulida, Ervina
Klabat Journal of Management Vol. 6 No. 2 (2025): Klabat Journal of Management
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v6i2.1330.96-110

Abstract

This study aims to examine the influence of entrepreneurship literacy and digital literacy on the entrepreneurial interest of Generation Z students. A quantitative research design was employed using a survey method. The target population comprised 1,950 undergraduate students from the Faculty of Economics and Business at Jakarta State University, enrolled in the 2021–2022 academic year. The sampling technique combined purposive sampling with proportionate stratified random sampling. Using the Isaac and Michael formula with a 5% margin of error, a sample of 321 students was selected. Data were analyzed using Structural Equation Modeling with the Partial Least Squares (SEM-PLS) approach, implemented through SmartPLS 4.0 software. The data analysis procedure included measurement model evaluation, structural model assessment, and hypothesis testing of direct effects. The results of the study revealed the following: (1) entrepreneurship literacy has a positive and significant influence on entrepreneurial interest; (2) digital literacy also has a positive and significant influence on entrepreneurial interest; and (3) both entrepreneurship literacy and digital literacy jointly exert a positive and significant influence on the entrepreneurial interest of Generation Z students from the Faculty of Economics and Business, Jakarta State University, class of 2021–2022.
The Influence of Price, Product Quality, Customer Rating, and Online Customer Review on Consumer Trust in TikTok Shop Users in Bali Province Sumariani, Ni Putu Ayu
Klabat Journal of Management Vol. 6 No. 2 (2025): Klabat Journal of Management
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v6i2.1321.111-123

Abstract

This study aims to analyze the influence of price, product quality, customer rating, and online customer reviews on consumer trust among TikTok Shop users in Bali Province. TikTok Shop, as a social commerce platform, has experienced rapid growth and is widely used by various segments of society. Due to the large number of users, the quota sampling technique was employed to determine respondents proportionally. Each variable was allocated a quota of 20 respondents, resulting in a total sample size of 100 respondents based on five research variables. This research applies a quantitative approach by distributing online questionnaires to active TikTok Shop users in Bali. The collected data were analyzed using SPSS version 24, and multiple linear regression analysis was conducted to examine the effect of each independent variable on consumer trust. The results show that price, product quality, customer rating, and online customer review each have a positive and significant effect on consumer trust, both partially and simultaneously. These findings suggest that consumer trust is influenced not only by pricing and product quality but also by the experiences and evaluations shared by other users on the platform.
Improvement of Work Environment Governance Based on 6S (Sort, Set in Order, Shine, Standardization, Sustain, and Safety) Method Anasrul, Rahmad Fajri
Klabat Journal of Management Vol. 6 No. 2 (2025): Klabat Journal of Management
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v6i2.1342.124-134

Abstract

PT. XYZ is a company engaged in providing telecommunications services, where one of the tasks of its employees is maintenance. In the office area where they work, there are unidentified problems that make the employees uncomfortable. This research aims to determine the 6S assessment form score and the causes of the lowest score in certain variables, as well as to provide recommendations to improve the work area. This study uses the 6S method (sort, set in order, shine, standardization, sustain, and safety) for improving the work area. The results of this study show that the 6S score for the work area is 2.437, which is classified as below the minimum acceptable level, indicating the need for improvement. A fishbone diagram is used to investigate the cause and effect, and the 6S Identification Form is used to identify areas or facilities that can be proposed for improvement. The recommendations given to improve the work area include creating clear and firm SOPs (Standard Operating Procedures), adding various shelves, replacing the existing trash bins with waste containers, and providing 6S training facilities to help employees better understand and raise awareness of the importance of implementing 6S as a work culture. These findings have practical implications for improving employee well-being and operational efficiency through systematic workplace organization, particularly for maintenance teams in the telecommunications sector.
Cost of Capital Revisited: Trends and Insights via Bibliometric Analysis and Literature Review Gunawan, William Ben
Klabat Journal of Management Vol. 6 No. 2 (2025): Klabat Journal of Management
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v6i2.1322.135-150

Abstract

This study explores the evolving landscape of cost of capital research through a bibliometric analysis and literature review. Examining publications from the Scopus database, the research identifies significant trends in scholarly output and country contributions over the past two decades. The bibliometric analysis reveals key thematic clusters, such as investment, risk, and capital structure, and highlights shifts in popular keywords over time. Concurrently, a comprehensive literature review synthesizes findings on the crucial importance of the cost of capital for business performance, sustainability, and competitive advantage. It also elucidates various strategies and solutions for its effective management and improvement. The study provides insights into the practical implications of optimizing the cost of capital for businesses and organizations, contributing to a holistic understanding of its role in financial decision-making.
Website Quality and Social Media Influencers as Key Drivers of Online Purchase Intention in Thanksinsomnia Amanah, Dita; Harahap, Dedy Ansari
Klabat Journal of Management Vol. 6 No. 2 (2025): Klabat Journal of Management
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v6i2.1271.79-96

Abstract

Analyzing online purchase intention in Thanksinsomnia Indonesia is crucial as it provides critical insights into consumer behavior in an increasingly digital environment. Online purchase intention reflects a consumer’s likelihood to make a purchase, which ultimately has a direct impact on revenue and business growth. By understanding the factors that influence online purchase intention, such as website quality, user experience, and the influence of social media influencers, companies can optimize their digital marketing strategies. In addition, this analysis helps in identifying potential barriers that may prevent consumers from making a purchase, allowing companies to make necessary improvements to increase conversions. In the context of intense competition in the e-commerce market, a deep understanding of online purchase intention also allows Thanksinsomnia to remain relevant and competitive, while building long-term relationships with customers. This article examines the influence of website quality and social media influencers on online purchase intention. This study uses a quantitative approach with a survey method involving 200 respondents, who are active consumers of the brand. The data were analysed using multiple linear regression to test the relationship between the independent and dependent variables. The results showed that website quality has a significant and positive influence on online purchase intention, while the influence of social media influencers also contributes significantly to increasing online purchase intention. In conclusion, both website quality and social media influencers are important factors in shaping consumers' online purchase intentions. These findings provide practical implications for brand managers in optimizing their digital strategies to increase customer engagement and conversion.

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