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Transforma: Jurnal Manajemen
Published by Universitas Pasundan
ISSN : -     EISSN : 29876680     DOI : 10.56457/tjm
Core Subject : Economy,
Economics, Econometrics & Finance
Transforma: Jurnal Manajemen is a scholarly journal that focuses on the field of management. The journal provides a platform for researchers, academics, and professionals to share knowledge, insights, and the latest advancements in various aspects of management. Topics covered include strategic management, organizational behavior, human resource management, operations management, marketing management, and financial management. The journal encourages empirical research, theoretical contributions, and relevant case studies for the advancement of knowledge in the field of management.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekomomi dan Ekonometrika
Articles 66 Documents
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The Influence Of Customer Service On Customer Satisfaction At Bank Jabar Banten (BJB) Syariah, Sumedang Branch Office Tresnawati, Siti; Ramadhan, Putri Leony Nur; Solihin, Budi
Transforma Jurnal Manajemen Vol. 2 No. 2 (2024): Transforma: Jurnal Manajemen
Publisher : Pascasarjana Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/tjm.v2i2.141

Abstract

This study aims to analyze the significance of the influence of customer service on customer satisfaction at BJB Syariah KCP Sumedang. Customer service is an important part of the banking industry, especially in Islamic banking, where customer satisfaction is the main indicator of operational success. The selection of this topic is driven by the increasing competition in the Islamic banking sector, which requires banks to not only ensure that customers receive quality service. This study uses a quantitative method with a survey approach. Primary data were collected through questionnaires distributed to 100 customers of BJB Syariah KCP Sumedang, and analyzed using a simple linear regression technique to identify the extent to which customer service quality variables affect customer satisfaction. The results analyzed show that customer service quality has a significant and positive influence on customer satisfaction. The better the quality of service provided, the higher the level of satisfaction felt by customers. The conclusion of this study emphasizes the importance of continuous improvement and enhancement in customer service quality as an effective strategy to increase customer satisfaction. The recommendation of this study is the need for regular training for customer service officers to maintain and improve service quality.
The Role of Leadership in Driving Organizational Innovation and Adaptation in the Era of Technological Disruption Wijaya, Ayi Supardi Ganda
Transforma Jurnal Manajemen Vol. 2 No. 2 (2024): Transforma: Jurnal Manajemen
Publisher : Pascasarjana Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/tjm.v2i2.148

Abstract

In the era of rapid technological disruption, the role of leadership is crucial in driving organizational innovation and adaptation. As technologies such as artificial intelligence (AI), blockchain, and the Internet of Things (IoT) evolve, many industries are undergoing profound changes in the way they operate. These disruptive technologies present not only challenges but also vast opportunities for companies that can innovate and adapt quickly. Visionary and adaptive leadership is essential for guiding organizations through these changes and ensuring their continued relevance in a competitive global market. This study aims to explore how leadership influences an organization's ability to navigate technological disruption and foster sustainable innovation processes. Additionally, this research will examine the challenges faced by leaders in leveraging disruptive technologies to create competitive advantages. The findings are expected to provide valuable insights for business leaders and decision-makers in formulating effective strategies in an ever-evolving technological landscape.
The Influence Of Discipline And Motivation On Employee Performance In The Office Of The Environmental Office Of West Jakarta City Administration Asesanti, Desy Ade
Transforma Jurnal Manajemen Vol. 3 No. 1 (2025): Transforma: Jurnal Manajemen
Publisher : Pascasarjana Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/tjm.v3i1.167

Abstract

This study aims to analyze the effect of work discipline and work motivation on employee performance at the Office of the Environmental Agency of West Jakarta Administrative City. This research adopts a descriptive quantitative approach with an analytical method that includes instrument testing, classical assumption testing, descriptive analysis, simple linear regression testing, multiple linear regression testing, and various other statistical tests. The research sample consists of 69 respondents, selected using a saturated sampling technique. The results indicate that work discipline (X1) has a positive and significant effect on employee performance, with a t-value of 8.169 > t-table 1.996008 and a significance value of 0.000 < 0.05. Similarly, work motivation (X2) also has a positive and significant effect, with a t-value of 7.481 > t-table 1.996008 and a significance value of 0.000 < 0.05. Simultaneously, both work discipline and motivation influence employee performance, as evidenced by an F-value of 59.148 > F-table 3.136.
The Influence Of Leadership Style And Work Discipline On Employee Performance At PT. Elang Utama Jaya Putra South Tangerang Mulyasaroh, Aprilia; Effendy, Aidil Amin
Transforma Jurnal Manajemen Vol. 3 No. 1 (2025): Transforma: Jurnal Manajemen
Publisher : Pascasarjana Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/tjm.v3i1.168

Abstract

The study aims to determine the influence of leadership style and work discipline on employee performance ata PT Elang Utama Jaya Putra South Tangerang partially or simultancously. The method used is a quantitative method. The sampling technique used was saturated sampling using a sampling of 52 responden.Data collection techniques are through primary and secondary data. The data analysis technique used validity test, reliability test, classical assumption test, regression analysis, correlation coefficient analysis, determination coefficient analysis, and hypothesis test using the Statistical Package for the Social Science (SPSS) version 26. The results of the study show that there is a positive influence between leadership style and partial employee performance. Where the simple linear regression equation Y= 9.450+0.736X1 means that it has a positive effect, the t-test is 6.780>Ttable 2.009, then Ha1 is accepted and Ho1 is rejected. There is a positive influence between work discipline and partial employee performance. Where the simple linear regression equation Y= 9.149+0.723X2 means that it has a positive effect, the t-test is 4.939>Ttable 2.009, then Ha2 is accepted and Ho2 is rejected. There is a positive influence between the variables of leadership style and work discipline on employee performance simultaneously where the multiple regression equation Y= 3.174+0.581X1+0.300X2 means that it has a positive effect, the multiple correlation test r= 0.717 is included in the category is quite strong, the determination coefficient is 49.4% and the rest is 50.6% which is influenced by other factors, the f test is Fcal 25.929>Ftable 3.19 means that it can be concluded that the variables of leadership style and work discipline have a significant effect on employee performance.
The Influence Of Work Discipline And Physical Work Environment On Employee Performance At PT. Inkaprima Jaya Jakarta Selatan Afriansyah, Andika; Prabowo, Budhi
Transforma Jurnal Manajemen Vol. 3 No. 1 (2025): Transforma: Jurnal Manajemen
Publisher : Pascasarjana Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/tjm.v3i1.169

Abstract

The aim of this research is to determine the influence of work discipline and work environment on the performance of PT Inkaprima Jaya South Jakarta employees, both partially and simultaneously. The research method used is a quantitative method with an deskriptif approach. The sampling technique used was saturated sampling technique, namely using a sample of 75 respondents from the entire population. The data analysis techniques used are instrument testing, classical assumption testing, linear regression analysis, correlation coefficient analysis, determination coefficient analysis, hypothesis testing. This is proven by the results of the work discipline hypothesis test, which obtained a tcount value of 4,763 > ttable 1,293 and was strengthened by the ? value < Sig.0.05 or a significance value < 0.05 (0.000 < 0.05). The work environment obtained a tcount value of 0.778 > ttable 1,293 and is strengthened by the ? value < Sig.0.05 or significance value < 0.05 (0.439 > 0.05). The research results of work discipline and work environment simultaneously have a positive and insignificant effect on employee performance at PT Inkaprima Jaya South Jakarta, shown by the multiple linear regression equation Y = 19.557 + 0.427X1 + 0.012X2. This is proven by the results of simultaneous hypothesis testing obtained by the Fcount value (11,200 > Ftable 3.12) and reinforced by the significance value < 0.00 (0.000 < 0.05). The results of the coefficient of determination test for work discipline and work environment variables have an influence of 23.7% on employee performance at PT Inkaprima Jaya South Jakarta. Thus H01 is accepted and H3 is rejected. This means that it is proven that there is a simultaneous insignificant influence between work discipline (X1) work environment (X2) on employee performance (Y)
The Influence Of Motivation And Supervision On Employee Performance At PT. Amartha Boga Lestari South Tangerang Mardiana, Ana; Rahayu, Rian Sri
Transforma Jurnal Manajemen Vol. 3 No. 1 (2025): Transforma: Jurnal Manajemen
Publisher : Pascasarjana Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/tjm.v3i1.171

Abstract

This study analyzes the influence of motivation and supervision on employee performance at PT Amartha Boga Lestari, both partially and simultaneously. Using a descriptive quantitative method with a saturated sample of 65 employees, data was collected through a Likert-scale questionnaire and analyzed using SPSS 25.0. The analytical techniques included validity and reliability tests, classical assumption tests, multiple linear regression, t-test, F-test, and coefficient of determination. The results indicate that motivation (t-count 7.624 > t-table 1.998) and supervision (t-count 9.512 > t-table 1.998) have a positive and significant impact on employee performance, both partially and simultaneously (F-count 51.163 > F-table 3.150).
The Impact of Compensation and Non-Physical Work Environment on Employee Performance at CV. Sumber Makmur Indonesia, West Jakarta Faryina, Laulia; Astuti, Widia
Transforma Jurnal Manajemen Vol. 3 No. 1 (2025): Transforma: Jurnal Manajemen
Publisher : Pascasarjana Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/tjm.v3i1.172

Abstract

This study aims to analyze the effect of compensation and non-physical work environment on employee performance at CV. Sumber Makmur Indonesia, both partially and simultaneously. Using a saturated sampling technique with 60 employees, data was collected through observation and questionnaires. Multiple linear regression results indicate that compensation (0.126) and non-physical work environment (0.337) have a positive effect on employee performance. The determination test (R²) of 24.4% shows the contribution of independent variables to employee performance. The t-test confirms that compensation (t-count 3.674 > t-table 2.002) and non-physical work environment (t-count 4.229 > t-table 2.002) have a significant effect, while the F-test (9.174 > 3.16) indicates a significant simultaneous influence
Impact of Work Discipline on Productivity at PT. Win Textile Purwakarta Indriyanti, Lia; Surachman, Tisna; Saifudin, Saifudin
Transforma Jurnal Manajemen Vol. 1 No. 1 (2023): Transforma: Jurnal Manajemen
Publisher : Pascasarjana Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/tjm.v1i1.173

Abstract

Human resources are the main factor in running a company, so good management is needed to optimize employee performance in achieving company targets. One important aspect in human resource management is the implementation of work discipline, which plays a role in enforcing company regulations. This study was conducted in the Knitting Factory 1 department of PT Win Textile Purwakarta to analyze the effect of work discipline on productivity, considering the still high number of reject fabrics. This study involved 77 employees as respondents. The results of the analysis showed that work discipline had a significant effect on productivity of 20.4%, while 79.6% was influenced by other factors. The results of the significance test showed t count 4.381> t table 1.665 with sig 0.000 <0.05, so that work discipline was proven to have a positive and significant effect on employee productivity.
The Impact of Compensation and Work Environment on Employee Performance at PT. Samudera Agencies Indonesia Sudrajat, Moch Agus; Casilam, Casilam
Transforma Jurnal Manajemen Vol. 1 No. 1 (2023): Transforma: Jurnal Manajemen
Publisher : Pascasarjana Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/tjm.v1i1.174

Abstract

This study aims to analyze the effect of compensation and work environment on employee performance at PT. Samudera Agencies Indonesia. The focus of this study is to determine whether compensation and work environment partially or simultaneously have a significant effect on employee performance. The research method used is a quantitative method with a descriptive approach. Data were collected through questionnaires distributed to employees of PT. Samudera Agencies Indonesia. The data analysis technique used multiple linear regression tests, t tests for partial effects, and F tests for simultaneous effects, with data processing using SPSS. The results showed that compensation had a significant effect on employee performance with a t count (2.843)> t table (1.998) and a significance of 0.006 <0.05. On the other hand, the work environment did not have a significant effect on employee performance, indicated by t count (0.065) <t table (1.998) and a significance of 0.948> 0.05. However, simultaneously, compensation and work environment had a significant effect on employee performance with F count (12.054)> F table (3.09). These results show that compensation is the main factor in improving employee performance, while the work environment needs to be improved to better support work effectiveness.
Impact of Work Facilities on Employee Performance at PT. Kopojeka Daya Indonesia Faidal, Rida Ahmad; Najibullah, Najibullah; Sabaruddin, Rasfiuddin
Transforma Jurnal Manajemen Vol. 1 No. 1 (2023): Transforma: Jurnal Manajemen
Publisher : Pascasarjana Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/tjm.v1i1.175

Abstract

Work facilities play an important role in improving employee performance. This study aims to analyze the effect of work facilities on employee performance at PT Kopojeka Daya Indonesia. This study uses a quantitative approach with a simple linear regression method. The population in this study were all employees of PT Kopojeka Daya Indonesia, with a sample of 73 respondents taken using saturated sampling techniques. Data collection was carried out through questionnaires and interviews. The results of the analysis showed that there was a positive relationship between work facilities and employee performance with a correlation coefficient value of 0.503. The results of the determination test (R²) showed that work facilities contributed 30.2% to employee performance, while the rest was influenced by other factors. The t-test showed that work facilities had a significant effect on employee performance with a t_count value of 5.539 and a significance of 0.000 <0.05. Thus, good work facilities can improve employee performance at PT Kopojeka Daya Indonesia.

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