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Umi Widyastuti
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INDONESIA
Jurnal Bisnis, Manajemen, dan Keuangan
Published by Universitas Negeri Jakarta
ISSN : 27229742     EISSN : 27229742     DOI : https://doi.org/10.21009/jbmk
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
an open-access journal that provides a forum for publishing empirical research, literature review, or conceptual paper related to business, management, and finance. It focused on the development of theory in management science by applying new methods, techniques, and approaches.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 206 Documents
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Revisit Intention Pelanggan Coffee Shop Lokal: Bagaimana Peran Life Style dan Service Quality? Nita; Husnun Azizah; Firdha Azzahra; Lilis Srirejeki Aruan
Jurnal Bisnis, Manajemen, dan Keuangan Vol 1 No 2 (2020): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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Abstract

Penelitian ini bertujuan untuk menguji faktor-faktor yang memengaruhi revisit intention pada coffee shop lokal. Ada empat variabel yang digunakan untuk mengukur, termasuk service quality, facility, hospitality dan life style. Pengumpulan data dilakukan di Jakarta pada bulan April-Mei 2020. Data dikumpulkan menggunakan kuesioner daring dan responden dipilih dengan menggunakan teknik purposive sampling. Total responden dalam penelitian ini adalah 250 yang terdiri dari 89 orang laki-laki dan 161 orang perempuan. Data diolah dengan menggunakan exploratory factor analysis dan structural equation model. Hasilnya menunjukkan bahwa variabel hospitality dan facility berpengaruh secara positif dan signifikan terhadap revisit intention. Sedangkan variabel service quality dan life syle tidak memiliki pengaruh yang signifikan terhadap revisit intention.
Pengaruh Harga, Kualitas Produk dan Kualitas Layanan terhadap Loyalitas Pengguna Internet Krisnaldi Alban; Basrah Saidani; Ryna Parlyna
Jurnal Bisnis, Manajemen, dan Keuangan Vol 2 No 1 (2021): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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Abstract

Tujuan penelitian ini adalah untuk mengetahui pengaruh dari harga, kualitas produk dan kualitas layanan terhadap loyalitas pengguna pada masyarakat Jabodetabek. Penelitian tersebut dilakukan selama kurang lebih enam bulan dari 29 Oktober 2020 hingga 01 Maret 2021. Metode yang digunakan oleh peneliti adalah metode survei, yang dimana mencari tahu sesuai dengan kriteria tertentu dan disebarkan melalui google form. Sedangkan analisis yang digunakan dalam penelitian tersebut adalah analisis regresi berganda dengan menggunakan metode kuantitatif. Populasi yang dilibatkan adalah pengguna Indosat khusus untuk internet pada wilayah Jabodetabek sebanyak 200 responden. Hasil penelitian tersebut yaitu harga, kualitas produk dan kualitas layanan secara simultan berpengaruh positif dan signifikan terhadap loyalitas pengguna. Sedangkan secara parsial, variabel harga dan kualitas layanan berpengaruh positif dan signifikan, akan tetapi variabel kualitas produk ternyata tidak memiliki pengaruh positif. Adapun untuk nilai koefisien determinasi terhadap loyalitas pengguna,variabel harga (5,8%), kualitas produk (2,3%) dan kualitas layanan (22,3%), sisanya dipengaruhi oleh variabel lain. Persamaan untuk uji regresi linier berganda yaitu Ŷ = 4.531 + 0,163X1 + 0,05X2 + 0,490X3.
Investigasi Efek Perceived Quality, Perceived Equity, dan Perceived Value: terhadap Repurchase Intention Pelanggan Kedai Minuman Boba Ismi Ihsanniyah; Anisah Fardila; Fanny Anastasiah; Meira Handayani; Usep Suhud
Jurnal Bisnis, Manajemen, dan Keuangan Vol 1 No 2 (2020): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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Abstract

Penelitian ini bertujuan untuk menguji faktor-faktor yang meningkatkan minat pembelian ulang pada pelanggan kedai minuman boba. Dalam hal ini, ada empat variabel yang digunakan untuk mengukur, yaitu kualitas yang dirasakan, nilai yang dirasakan, ekuitas yang dirasakan dan kepuasan pelanggan. Pengumpulan data dilakukan di Jakarta selama periode PSBB (Pembatasan Sosial Berskala Besar) pada bulan April - Mei 2020. Data dikumpulkan dengan menggunakan kuesioner dan responden dipilih dengan menggunakan teknik convenience sampling. Total responden dalam penelitian ini adalah 252 orang yang terdiri dari 42 orang pria dan 210 orang wanita yang pernah mengunjungi kedai minuman boba. Data diolah dengan menggunakan analisis faktor eksploratori dan model persamaan struktural. Hasil penelitian menunjukkan bahwa variabel kepuasan konsumen berpengaruh terhadap ekuitas dirasakan positif dan signifikan.Variabel persepsi kualitas, nilai persepsi dan kepuasan pelanggan dipengaruhi terhadap repurchase intention secara positif dan signifikan. Jadi, dapat disimpulkan bahwa variabel mempersepsikan kualitas, nilai yang dipersepsikan dan kepuasan pelanggan mempengaruhi terhadap pembelian kembali. Kata kunci: persepsi kualitas, nilai keuntungan, kepuasan pelanggan, ekuitas yang diterima, kedai minuman boba
Menguji Niat Berwirausaha pada Mahasiswa di Jakarta Siti Salsabila; Melianti Saruksuk; Siti Nikmaturofiqoh; Usep Suhud; Amalia Putri Maharani
Jurnal Bisnis, Manajemen, dan Keuangan Vol 2 No 1 (2021): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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Abstract

This study aims to examine the factors that influence the intention to become an entrepreneur among students at Jakarta. There are five variables used to measure, namely entrepreneurial education, entrepreneurial parents, outcome expectation, leadership skills, risk taking. Data collection was carried out in Jakarta period in April - May 2021. Data was collected using an online questionnaire and respondents were selected using a random sampling techniques. The total respondents in this study were 211 consisting of 108 men and 103 women who were doing the study with an age range of 17 - 30 years. The data will be processed using Exploratory Factor Analysis (EFA) and Structural Equation Models (SEM). The result is that leadership skills have a positive and significant effect on intention to become an entrepreneur, risk taking has a positive and significant effect on intention to become an entrepreneur. Outcome expectation, entrepreneurial education and entrepreneurial parents do not have a positive and significant effect on intention to become an entrepreneur.
Pengaruh Dukungan Universitas terhadap Niat Berwirausaha dengan Kontrol Perilaku yang Dirasakan sebagai Variabel Intervening Siti Salsabila; Corry Yohana; Aditya Pratama
Jurnal Bisnis, Manajemen, dan Keuangan Vol 3 No 3 (2022): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jbmk.0303.08

Abstract

University in Jakarta outlines several ways to promote student interest in entrepreneurship. The purpose of this research is to test the indirect impact of university support provided by university in Jakarta on the intention of students in entrepreneurship through behaviour control, which is recognized as an intervening variable. The method used is a quantitative research method. The sampling method used is a purposive sampling method, and only students of the Faculty of Economics at university in Jakarta who have taken an entrepreneurship course are eligible to participate in this survey. The data analysis technique used is Structural Equation Modelling (SEM) using SPSS and AMOS. The results of the study show that there is an indirect impact on the entrepreneurial interests of university in Jakarta economics students in the university support provided by university in Jakarta through perceived behavioural control. Increasing the search for sources of international journals and books on the Internet will significantly support your research. Salah satu universitas di Jakarta melakukan beberapa cara untuk menumbuhkan minat mahasiswa untuk berwirausaha. Tujuan dari penelitian ini adalah untuk menguji dampak tidak langsung dari dukungan universitas yang diberikan oleh Salah satu universitas di Jakarta terhadap niat mahasiswa dalam berwirausaha melalui kontrol perilaku, yang diakui sebagai variabel intervensi. Metode yang digunakan adalah metode penelitian kuantitatif. Metode pengambilan sampel yang digunakan adalah metode purposive sampling, dan hanya mahasiswa Fakultas Ekonomi di salah satu universitas di Jakarta yang telah mengambil mata kuliah kewirausahaan yang berhak mengikuti survei ini. Teknik analisis data yang digunakan adalah Structural Equation Modeling (SEM) dengan bantuan SPSS dan AMOS. Hasil penelitian menunjukkan bahwa terdapat pengaruh tidak langsung minat kewirausahaan mahasiswa ekonomi di salah satu universitas di Jakarta pada dukungan universitas yang diberikan oleh salah satu universitas di Jakarta melalui kontrol perilaku yang dirasakan. Meningkatkan pencarian sumber jurnal dan buku internasional di Internet akan sangat mendukung penelitian Anda.
Pengaruh Customer Experience, Place Attachment, Customer Satisfaction, dan Word-of-Mouth terhadap Revisit Intention Konsumen Restoran Ayam Cepat Saji asal Amerika Amin Tatik Uswatun Khasanah; Hasti Oktafiani; Shelylla Aprilydia Putri; Wati Anggraini; Usep Suhud
Jurnal Bisnis, Manajemen, dan Keuangan Vol 1 No 2 (2020): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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Abstract

This study aims to examine the factors that influence revisit intention in the American fast food chicken restaurant. In this case, there are four variables used to measure, namely customer experience, place attachment, customer satisfaction and word-of-mouth. Data collection using online questionnaire and respondents were selected using a convenience sampling technique. The total respondents in this study were 253 consisting of 48 men and 205 women. Data were processed using exploratory factor analysis and structural equation models. The result, customer experience has a positive and significant effect on revisit intention, word of mouth has a positive and significant effect on revisit intention. While place attachment variable does not have a significant effect on revisit intention and customer satisfaction does not have a significant effect on word-of-mouth.
Niat Menggunakan Aplikasi TikTok: Faktor-faktor Dominan Apa Yang Mempengaruhi? Nur Kholifah; Nurul Azizeh; Riska Denia; Nurjana Fitri Romadhon; Vira Kurniasih; Usep Suhud
Jurnal Bisnis, Manajemen, dan Keuangan Vol 2 No 1 (2021): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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Abstract

The goal of this study is to test the factors that influence the intention to use TikTok. There are six variables that used to measure, namely personal innovativenes, perceived ease of use, perceived risk, satisfaction, perceived enjoyment, and intention to use TikTok. Data collection was conducted during the three months from November 2020 to January 2021 using an online questionnaire. The study had 212 respondents consisting of 45 men (21.2%) and 167 women (78.8%). Exploratory factor analysis and structural equation model was used to process data. The results of this study are show that personal innovativeness has significant effect on perceived ease of use, perceived risk has no significant effect on perceived ease of use, perceived ease of use has significant effect on satisfaction, perceived ease of use has significant effect on perceived enjoyment, personal innovativeness has significant effect on intention to use TikTok, satisfaction has no significant effect on intention to use TikTok, perceived ease of use has significant effect on intention to use TikTok, perceived enjoyment has no significant effect on intention to use TikTok, and perceived risk has no significant effect on intention to use TikTok.
Satisfaction dan Repurchase Intention Pelanggan Kedai Bakso (Bagaimana Peran Perceived Quality?) Safira Citra Fatina; Tezar Putra Nugraha; Nazar Muhammad Fadlullah; Muhammad Akmal Hatami; Usep Suhud
Jurnal Bisnis, Manajemen, dan Keuangan Vol 1 No 2 (2020): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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Abstract

This study aims to examine the factors that influence the consumer's repurchase intention to visit a meatball shop. In this study, there are four variables used to measure repurchase intention, namely perceive quality, brand image, brand preference, and customer satisfaction. Data collection was carried out randomly from April to May 2020. Data was collected through a survey by distributing online questionnaires and selected using purposive sampling techniques. Total respondents in this study were 250 people consisting of 107 men and 143 women who had visited a meatball shop at least 3 times. Data were processed using exploratory factor analysis and structural equation models. The results of this study are perceived quality, brand image and customer satisfaction variables that have a positive and significant effect on repurchase intention. While brand preference variables do not have a significant effect on repurchase intention.
Pengaruh Kualitas Layanan dan Nilai Pelanggan terhadap Kepuasan Nasabah serta Kepercayaan Merek pada Perusahaan Asuransi Jiwa Nina Tarja Halonen; Usep Suhud; Mohamad Rizan
Jurnal Bisnis, Manajemen, dan Keuangan Vol 1 No 2 (2020): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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Abstract

This research aims to determine the effect of service quality and customer value towards brand trust on life insurance companies. The subject in this research are customers who have active life insurance policy at life assurance companies. The sampling technique was purposive sampling, generating 250 respondents. This research uses quantitative methods. Data collection was carried out by distributing questionnaires using a 5-point Likert scale with 220 total valid responses. Data analysis method used in this study is Structural Equation Modeling (SEM) using Amos version 24. The results showed that service quality had a positive and significant effect on customer satisfaction, customer value had a positive and significant effect on customer satisfaction, customer satisfaction had a positive and significant effect on brand trust, service quality had a positive and significant effect on brand trust, customer value had a positive and significant effect on brand trust.
Pengaruh Effective Tax Rate (ETR), Exchange Rate, dan Tunneling Incentive terhadap Transfer Pricing Zata Yumna; Ati Sumiati; Santi Susanti
Jurnal Bisnis, Manajemen, dan Keuangan Vol 2 No 1 (2021): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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Abstract

This research aims to find out partially and simultaneously the influence of Effective Tax Rate (ETR), exchange rate, and tunneling incentive on transfer pricing, in non-financial companies listed on The Indonesia Stock Exchange 2018-2019 periods. This research used purposive sampling as a sampling technique and obtained 90 data samples which must be an outlier and it becomes 44 data samples. The research result is Effective Tax Rate (ETR) influences transfer pricing. While exchange rate and tunneling incentives do not influence transfer pricing However, simultaneously Effective Tax Rate (ETR), exchange rate, and tunneling incentive influence transfer pricing.

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