International Journal of Management Science
The International Journal of Management Science aims to provide a platform for researchers, academics, and practitioners to contribute to the advancement of knowledge in the field of management science. The journal welcomes original research articles, theoretical papers, empirical studies, case analyses, and literature reviews that address various aspects of management across different industries and organizational settings. The focus and scope of The International Journal of Management Science include, but are not limited to, the following areas: Organizational Behavior: Studies examining individual and group behavior within organizations, including topics such as motivation, leadership, decision-making, and workplace diversity. Strategic Management: Research on the formulation, implementation, and evaluation of organizational strategies, including strategic planning, competitive analysis, and corporate governance. Operations Management: Investigations into the efficient and effective management of processes, resources, and supply chains, covering topics such as production planning, quality management, and logistics. Human Resource Management: Studies related to the management of human capital within organizations, including recruitment, training and development, performance appraisal, and employee relations. Marketing Management: Research on marketing strategies, consumer behavior, market research, branding, advertising, and product development. Financial Management: Analysis of financial decision-making, investment strategies, capital budgeting, risk management, and corporate finance. Innovation Management: Studies focusing on innovation processes, technology management, entrepreneurship, and organizational creativity. The International Journal of Management Science encourages interdisciplinary approaches and welcomes research that combines management science with other fields such as economics, sociology, psychology, and information systems. The journal emphasizes the practical implications and managerial relevance of research findings, aiming to bridge the gap between theory and practice in the field of management.
Articles
25 Documents
<![CDATA[The Influence of Education Level, Age, and Work Experience on Employee Work Productivity at the Kayangan District Office, Lombok Utara Regency ]]>
<![CDATA[Yeni Dama Yanti]]>;
<![CDATA[Akung Daeng]]>;
<![CDATA[Adhitya Bagus Singandaru]]>
<![CDATA[ International Journal of Management Science Vol. 2 No. 1 (2024): January-June ]]>
Publisher : <![CDATA[Tinta Emas Publisher ]]>
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DOI: 10.59535/ijms.v2i1.212
<![CDATA[The aim of this research is to analyze the influence of education level, age and work experience on employee work productivity at the Kayangan District Office, Lombok Utara Regency. The population in this study were all employees at the Kayangan District Office, Lombok Utara Regency, totaling 38 people. Consisting of 22 civil servant employees and 16 non civil servant employees. The data collection method used in this research uses the census method. And the data collection technique used is through questionnaires and literature study. The analysis technique used uses a Likert scale and eviews 10, using multiple linear regression analysis methods, coefficient of determination test (R2), t test and simultaneous regression coefficient significance test (f test). The results of this research show that education level, age and work experience simultaneously influence employee work productivity at the Kayangan District Office, Lombok Utara Regency, the R2 value is 0.56, which means that the three independent variables used in the model are able to explain the independent variable by 56%, while The other 44% is influenced by other variables not examined in this study.]]>
<![CDATA[The Influence of Academic Supervision and Infrastructure on Teacher Performance: Exploring the Mediating Role of Teacher Competence ]]>
<![CDATA[Djoko Soelistya]]>;
<![CDATA[Endale Asrat]]>
<![CDATA[ International Journal of Management Science Vol. 2 No. 1 (2024): January-June ]]>
Publisher : <![CDATA[Tinta Emas Publisher ]]>
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DOI: 10.59535/ijms.v2i1.213
<![CDATA[This research was conducted to identify factors that influence teacher performance in educational institutions, with the aim of analyzing the impact of Academic Supervision and Infrastructure on teacher performance through the medium of Teacher Competency. The type of research used is quantitative research with all school teachers as the population and 54 respondents as the sample. The research results show that Academic Supervision does not have a positive and significant influence on teacher performance, but Academic Supervision has a positive and significant influence on teacher competence. Infrastructure does not have a positive and significant influence on teacher competency and teacher performance. Meanwhile, Teacher Competency has a significant influence on teacher performance. In the context of indirect influence, Academic Supervision on teacher performance through Teacher Competency has a positive and significant influence, with Teacher Competency playing a full mediating role. On the other hand, Infrastructure on teacher performance through Teacher Competency has a positive and significant influence, but Teacher Competency acts as a partial mediation, indicating that the direct influence is more dominant. Therefore, it is necessary to improve the supervision of Academic Supervision by paying attention to teacher competency, while good infrastructure needs to be maintained to support the teacher learning process.]]>
<![CDATA[Madrasah Relevance Management Efforts and the Digital Era (Study at MI Miftahul Ulum Banggle 02 Kanigoro Blitar and MI Al Muhajirin II Latukan Karanggeneng Lamongan) ]]>
<![CDATA[Latif Syaipudin]]>;
<![CDATA[Akhyak, Akhyak]]>;
<![CDATA[Abd. Aziz]]>
<![CDATA[ International Journal of Management Science Vol. 2 No. 1 (2024): January-June ]]>
Publisher : <![CDATA[Tinta Emas Publisher ]]>
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DOI: 10.59535/ijms.v2i1.215
<![CDATA[Digitalization and madrasah educational institutions are subjects and objects that are interrelated in the development of digital education. An educational institution cannot escape the changes that occur, this is an inevitability in the field of education that cannot be separated. This research approach uses qualitative, with the research object being MI Miftahul Ulum Banggle 02 Kanigoro Blitar and MI Al Muhajirin II Latukan Karanggeneng Lamongan. The results of this research show that there are several important aspects that must be considered, namely: 1) The development of the digital era, where the digital era is a change that must be followed by various educational institutions, because this is an era change that must be followed. 2) Renewing digital platforms for developing educational models, at this point an educational institution must have the courage to utilize the available digital platforms as learning models. 3) Technology in social change for education in principle is that technology will have a broad impact, especially the occurrence of social change in society. 4) The development of the digital era in the scope of Islamic education, as with social changes, will also be affected in the scope of Islamic education levels. So the importance of strong management in managing the changes that occur.]]>
<![CDATA[Boosting Performance at Machmudah Cooking Spices: Unveiling the Impact of Motivation and Compensation ]]>
<![CDATA[Satunggale Kurniawan]]>;
<![CDATA[Muhammad Afifi]]>
<![CDATA[ International Journal of Management Science Vol. 2 No. 1 (2024): January-June ]]>
Publisher : <![CDATA[Tinta Emas Publisher ]]>
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DOI: 10.59535/ijms.v2i1.217
<![CDATA[Human Resources (HR) is an important asset in supporting motivation to achieve success in an organisation. HR is the implementer of all organisational policies and therefore needs to be equipped with adequate knowledge. The importance of human resources needs to be recognised by all levels of management in MSMEs. Micro, small and medium enterprises are the main actors of economic activities in Indonesia. The future of development lies in the ability of micro, small and medium enterprises to develop independently, therefore this research focuses on the influence of work motivation and compensation on employee work performance in Machmudah Cooking MSMEs. This research design uses a quantitative research approach and has the result that work motivation and compensation simultaneously have a significant effect on employee work performance at Bumbu Masak Machmudah (BMM). This means that the more work motivation and compensation increase, the more work performance will increase.]]>
<![CDATA[The Influence of Quality Work of Life, Workload, Work Stress, Lifestyle and Environment on the Productivity of the Millennial Workforce in Mataram City ]]>
<![CDATA[Nisa Salsabila]]>;
<![CDATA[Akung Daeng]]>;
<![CDATA[Adhitya Bagus Singandaru]]>;
<![CDATA[Nira Devi Poudel]]>
<![CDATA[ International Journal of Management Science Vol. 2 No. 1 (2024): January-June ]]>
Publisher : <![CDATA[Tinta Emas Publisher ]]>
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DOI: 10.59535/ijms.v2i1.223
<![CDATA[The aim of this research is to determine the influence of Quality Work Odf Life, Work Load, Work Stress, Lifestyle and Environment on the productivity of the millennial workforce in the city of Mataram. The population in this study was millennial work force in the city of Mataram using a sample of 97 respondents. The data collection method used in this research used snowball sampling. And the data collection technique used is through questionnaires and literature study. The analysis technique used uses a Likert scale and SPSS23, using multiple linear regression analysis methods, coefficient of determination test (R2), t test and simultaneous regression coefficient significance test (f test). The results of this research show that the Quality Work Of Life variable, Work Stress Workload, Lifestyle and Environment on the productivity of the millennial workforce in the city of Mataram, the R2 value is 0.28, which means the Quality Work Of Life variable Work Stress Workload, Lifestyle and Environment as a whole together they influence the work productivity variable by 20.8%. Meanwhile, the remaining 79.2% was influenced by variables outside this research.]]>
<![CDATA[Analysis of The Effect Service Quality, Price and Location on Customer Satisfaction: Case Study At Uma Ilo Peta Bima City, Indonesia ]]>
<![CDATA[Sri Komala]]>;
<![CDATA[Saufi , Akhmad]]>;
<![CDATA[Liban Hassan Mohamud]]>;
<![CDATA[Mohamed Ali Abdinur]]>;
<![CDATA[Tibebe Zeleke]]>
<![CDATA[ International Journal of Management Science Vol. 2 No. 2 (2024): July-December ]]>
Publisher : <![CDATA[Tinta Emas Publisher ]]>
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DOI: 10.59535/ijms.v2i2.255
<![CDATA[This study examines the analysis of the effect of service quality, price and location on customer satisfaction: Case Study at Uma Ilo Peta Bima City. The type of research used is quantitative research. The population in this study were 255 people who visited Uma Ilo Peta Bima City, and a sample of 100 respondents was taken using purposive sampling method. The data in this study were processed using SPSS. The results of this study indicate that the price and location service quality variables have a positive and significant effect on customer satisfaction. The findings of this study indicate that service quality variables are factors that can increase customer satisfaction and price and location play an important role in supporting customer satisfaction.]]>
<![CDATA[The Effect of Work Motivation, Work Culture, Leadership and Work Experience on Employee Performance at Nusa Tenggara Barat Province, Indonesia ]]>
<![CDATA[Evania Julpiana]]>;
<![CDATA[Helmy Fuadi]]>;
<![CDATA[Tuti Handayani]]>;
<![CDATA[Dinesh Kumar Manickam]]>;
<![CDATA[Itır Ceren Morcote Santos]]>;
<![CDATA[Victory Ikpe]]>
<![CDATA[ International Journal of Management Science Vol. 2 No. 2 (2024): July-December ]]>
Publisher : <![CDATA[Tinta Emas Publisher ]]>
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DOI: 10.59535/ijms.v2i2.266
<![CDATA[Employee performance is a vital aspect of organizational success, which is influenced by various factors including work motivation, work culture, leadership, and work experience. This study aims to evaluate the influence of these factors on employee performance at BPS Nusa Tenggara Barat (NTB) Province. The research method used is the Chi-Square test to analyze data obtained from a survey conducted on employees of BPS NTB Province. A total of 43 respondents were taken as samples for this study. Data analysis shows that work motivation and work culture have no significant influence on employee performance at BPS NTB Province. However, leadership is proven to have a significant influence on employee performance, while work experience has no significant influence. These findings highlight the importance of management focus on developing effective leadership to improve employee performance at BPS NTB Province.]]>
<![CDATA[Enhancing Employee Performance through Leadership, Loyalty, and Job Satisfaction: A Study at PT XYZ Palembang, Indonesia ]]>
<![CDATA[Muhammad Dzikri]]>;
<![CDATA[Tobari, Tobari]]>;
<![CDATA[Hustia, Anggreany]]>;
<![CDATA[Nemanja Karapavlović]]>;
<![CDATA[Voinea Cristina Maria]]>;
<![CDATA[Monzer Mohamed Ali Mohamed]]>;
<![CDATA[Idris Sani]]>;
<![CDATA[Abdulkadir Khalif]]>;
<![CDATA[Nguyen Viet Ha]]>
<![CDATA[ International Journal of Management Science Vol. 2 No. 2 (2024): July-December ]]>
Publisher : <![CDATA[Tinta Emas Publisher ]]>
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DOI: 10.59535/ijms.v2i2.275
<![CDATA[This study aims to determine the effects of leadership, loyalty, and job satisfaction on employee performance at PT XYZ Palembang. The research type employed is associative research. The research population consists of 100 employees, with a sample of 50 employees. Data collection was conducted using questionnaires. Multiple linear regression analysis was utilized for data analysis, along with hypothesis testing using the F test and t test. The results of the study indicate the following: 1) Leadership, loyalty, and job satisfaction collectively have a positive and significant impact on employee performance at PT XYZ Palembang. 2) Leadership has a positive and significant influence on employee performance at PT XYZ Palembang. 3) Loyalty does not have a significant effect on employee performance at PT XYZ Palembang. 4) Job satisfaction has a positive and significant effect on employee performance at PT XYZ Palembang. These findings suggest that enhancing leadership and job satisfaction can significantly improve employee performance, highlighting the need for targeted managerial strategies.]]>
<![CDATA[The Effect of Job Satisfaction and Organizational Commitment on Organizational Citizenship Behavior (OCB) in Lombok Timur Company Employees ]]>
<![CDATA[Suraya Diniyah]]>;
<![CDATA[Siti Nurmayanti]]>;
<![CDATA[Sirithi Premasinghe]]>
<![CDATA[ International Journal of Management Science Vol. 2 No. 2 (2024): July-December ]]>
Publisher : <![CDATA[Tinta Emas Publisher ]]>
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DOI: 10.59535/ijms.v2i2.293
<![CDATA[This study aims to determine the effect of job satisfaction and organizational commitment on Organizational Citizenship Behavior (OCB) among employees at PT Sumber Purnama Sakti, Lombok Timur Branch Office. The research adopts a causal associative design with a quantitative approach. Data were collected using the census method, encompassing all 75 employees at the Lombok Timur Branch Office. The data were analyzed through multiple linear regression analysis. The results indicate that job satisfaction positively and significantly affects employee discipline, suggesting that employees who are satisfied with their jobs are more likely to adhere to company policies and regulations. Similarly, organizational commitment positively and significantly impacts employee discipline, indicating that employees who feel committed to the organization are more likely to maintain high levels of discipline. These findings highlight the importance of enhancing job satisfaction and organizational commitment to foster better OCB, ultimately contributing to the overall success and sustainability of the organization.]]>
<![CDATA[Customer Relations Management Strategy (CRM) in Handling Customer Service Complaints To Increase Customer Satisfaction ]]>
<![CDATA[Afif Nur Rahmadi]]>;
<![CDATA[Sudarmiatin, Sudarmiatin]]>;
<![CDATA[Budi Eko Soectjipto]]>;
<![CDATA[Yudiarto Perdana Putra]]>;
<![CDATA[Rana Saifullah Hassan]]>
<![CDATA[ International Journal of Management Science Vol. 2 No. 2 (2024): July-December ]]>
Publisher : <![CDATA[Tinta Emas Publisher ]]>
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DOI: 10.59535/ijms.v2i2.304
<![CDATA[This research evaluates the implementation of Customer Relationship Management (CRM) strategies at PT Nasmoco Kaligawe Semarang, focusing on handling customer service complaints to enhance satisfaction. Using a descriptive qualitative approach and SWOT analysis, the study gathered primary data through interviews and field observations, alongside secondary data from literature and documentation. The findings indicate that PT Nasmoco's CRM strategies possess notable strengths, such as a strong Toyota brand image and effective promotional activities. However, weaknesses include prolonged service times and relatively high service costs compared to competitors. Opportunities for improvement are highlighted in the company's official Toyota repair shop status, which can be leveraged to attract more customers. Threats identified include intense competition and challenges with service timeliness. The research suggests that PT Nasmoco should address these weaknesses by increasing staffing in the CRM division, enhancing communication channels, and developing a smartphone application to streamline service booking and reduce customer complaints]]>
