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Jurnal manajemen informasi kesehatan
Published by Sekolah Tinggi Ilmu Kesehatan Sapta Bakti BENGKULU
ISSN : 25035118     EISSN : 26220423     DOI : -
Core Subject : Health,
Public Health
JURNAL MANAJEMEN INFORMASI KESEHATAN is a journal that provides scientific writings for the exchange of ideas on theory, methodology and innovation related to the world of health, especially the scope of Medical Records and Health Information.
Arjuna Subject : Profesi Kesehatan - Profesi Kesehatan (Lain-Lain)
Articles 192 Documents
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Simulated Patient Perceptions of Telemedicine Medical Interviews: Extending the Calgary–Cambridge Framework in Digital Consultations Leila Mona Ganiem; Wawang Setiawan Sukarya; Ade Solihat; Rafik Hani
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 11 No. 1 (2026): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmik.v11i1.960

Abstract

Background: Telemedicine has transformed healthcare delivery by enabling remote doctor–patient interaction; however, digitally mediated consultations may alter communication processes and reduce relational engagement during medical interviews. Existing communication frameworks such as the Calgary–Cambridge model were originally developed for face-to-face consultations and may require adaptation for telemedicine contexts. Objective: This study aimed to examine how communication processes unfold across telemedicine consultations using the Calgary–Cambridge framework as an organizational structure, and to identify emergent communication challenges from the perspective of simulated patients. Method: A qualitative descriptive design involving 30 first-year medical students acting as simulated patients across 120 telemedicine consultations in Indonesia. Data were collected through structured post-consultation reflections and an interview with a telemedicine platform coordinator. Thematic analysis was conducted inductively, with consultation stages serving as sensitizing categories for data organization. Result: Six emergent communication themes were identified: (1) relational deficit, (2) modality mismatch, (3) diagnostic risk, (4) information asymmetry, (5) limited patient involvement, and (6) unresolved communication. Consultations tended to prioritize biomedical information exchange over relational communication. Simulated patients responded more positively when doctors demonstrated explicit verbal empathy, comprehensive information gathering, adaptive use of voice or video communication, clear explanations, and supportive consultation closure. In contrast, reliance on text-based interaction, limited explanation, and physician-centered decision-making negatively affected participant experiences. Conclusion: Telemedicine consultations reshape doctor–patient communication and require contextual adaptation of the Calgary–Cambridge framework. Effective telemedicine communication requires stronger emphasis on explicit rapport-building, modality management, structured verbal clarification, and facilitation of patient participation within digitally mediated healthcare interactions
Effectiveness of Implementing Hazardous and Toxic Waste (B3) Management Standards in Improving Knowledge, Attitudes, and Compliance in Hazardous Waste Agus Riyadi; Kusbaryanto Kusbaryanto
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 11 No. 1 (2026): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmik.v11i1.963

Abstract

Background: Hazardous and toxic waste (B3) generated by hospitals poses significant risks to healthcare workers, patients, and the environment if not properly managed. Despite the implementation of waste management systems and training programs, staff compliance with standard operating procedures (SOPs) often remains suboptimal. This study aimed to evaluate the effectiveness of implementing hazardous and toxic waste management standards in improving knowledge, attitudes, and compliance among hospital staff. Method: A mixed-methods approach with a quasi-experimental pretest–posttest control group design was employed. A total of 120 respondents were divided into intervention and control groups. Quantitative data were analyzed using paired t-tests and Wilcoxon tests, while qualitative data were analyzed thematically. Result: The results showed significant improvements in the intervention group, with increases in knowledge and attitudes (p < 0.0001) and compliance (p = 0.001). However, the magnitude of change in compliance was smaller compared to knowledge and attitudes. Qualitative findings indicated that while training improved awareness and understanding, sustained compliance was strongly influenced by organizational factors, including monitoring, supervision, and institutional support. Conclusion: In conclusion, training-based implementation of hazardous waste management standards is effective in improving knowledge and attitudes but insufficient to ensure consistent compliance. Strengthening organizational support through continuous monitoring and supervision is essential to promote sustainable behavioral change in healthcare settings.
Determinants of Perceived Benefits and Ease of Use of the JKN Mobile App Among Outpatients: A Cross-Sectional Study Ari Sukma Nela; Armen Patria; Prayetni Prayetni
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 11 No. 1 (2026): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmik.v11i1.968

Abstract

Background: The digitization of healthcare services has encouraged the utilization of information technology to improve efficiency, accessibility, and quality of healthcare services. One innovation developed by BPJS Kesehatan is the Mobile JKN application, which facilitates participants in accessing various administrative and healthcare services digitally. However, the utilization of the Mobile JKN application among outpatients remains suboptimal. This condition is assumed to be influenced by users’ perceptions of perceived usefulness and perceived ease of use. Therefore, this study aimed to analyze the determinants of perceived usefulness and perceived ease of use toward the utilization of the Mobile JKN application among outpatients at Bandar Negara Husada Regional General Hospital. Method: This study employed a quantitative approach with a cross-sectional analytical design. The sample consisted of 150 outpatient participants enrolled in the JKN program who were selected based on inclusion and exclusion criteria. Data were collected using a structured questionnaire that assessed respondent characteristics, perceived usefulness, perceived ease of use, and utilization of the Mobile JKN application. Data analysis was conducted using univariate analysis, bivariate analysis with the chi-square test, and multivariate logistic regression analysis. Result: The bivariate analysis demonstrated that perceived usefulness (p = 0.001) and perceived ease of use (p = 0.002) were significantly associated with the utilization of the Mobile JKN application. Furthermore, the multivariate logistic regression analysis revealed that perceived usefulness was the dominant factor influencing Mobile JKN utilization (AOR = 3.26; 95% CI: 1.63–6.51; p = 0.001), while perceived ease of use also showed a significant association (AOR = 2.59; 95% CI: 1.38–4.86; p = 0.003). Conclusion: Perceived usefulness and perceived ease of use significantly influence the utilization of the Mobile JKN application among outpatients. Perceived usefulness was identified as the most dominant factor affecting application utilization. Therefore, efforts to improve users’ understanding of the benefits and ease of use of the Mobile JKN application are necessary to increase the adoption of digital healthcare services among JKN participants.
Reducing Smoking Culture in Indonesian Communication Practices: An Intercultural Communication Perspective Rita Gani; Lisa Adhrianti
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 11 No. 1 (2026): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmik.v11i1.969

Abstract

Background: Smoking culture in Indonesia is a sociocultural phenomenon shaped by communication practices, social norms, masculinity, and communal values. Although previous studies have mainly focused on biomedical and policy aspects, limited attention has been given to how communication contributes to the normalization of smoking behavior. This study aimed to analyze the role of communication in sustaining smoking culture and to identify communication-based strategies for cultural change. Method: This study used a qualitative descriptive design with a systematic literature review approach. Articles published between 2019 and 2025 were collected from Google Scholar, Scopus, and SINTA databases using relevant keywords related to smoking culture and health communication. Data were analyzed thematically to identify dominant communication patterns associated with smoking behavior. Result: The findings show that smoking normalization is reinforced through cigarette-sharing practices, peer interactions, positive language framing, and representations of masculinity. These communication patterns position smoking as a symbol of social acceptance and cultural identity. Several communication-based interventions were also identified, including digital health literacy, family-centered campaigns, smoke-free public space promotion, and the reconstruction of smoking-related social symbols. Conclusion: Smoking culture persists because communication continuously reproduces social acceptance and collective identity surrounding smoking behavior. The findings highlight the importance of symbolic interaction in shaping health behavior and suggest that culturally sensitive communication strategies are needed to reduce smoking normalization and strengthen tobacco control efforts in Indonesia.  
The Effectiveness of Telang Flower Extract Sitz Bath on Healing Perineal Wounds in Postpartum Mothers Mika Oktarina; Anisah Tifani Maulidyanti
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 11 No. 1 (2026): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmik.v11i1.980

Abstract

Background: Perineal wounds are a common problem experienced by postpartum mothers. Improper treatment may delay wound healing, increase the risk of infection, and reduce maternal comfort. One non-pharmacological intervention that may accelerate wound healing is a sitz bath with telang flower extract (Clitoria ternatea), which contains flavonoids, anthocyanins, and tannins with anti-inflammatory, antioxidant, and astringent properties. The purpose of this study was to determine the effect of perineal wound care using sitz bath method with Telang flower extract on perineal wound healing in postpartum women at Mutiara Agma Pratama Clinic, Bengkulu Town. Method: This study used a quasi-experimental design with a pre-post-test control group approach. A total of 26 respondents were selected using purposive sampling, consisting of 13 respondents in the intervention group and 13 respondents in the control group. Data were collected using the REEDA scale observation sheet. Statistical analysis included the Shapiro-Wilk normality test, Levene’s Test for homogeneity, Paired Samples T-Test, and Independent Samples T-Test. Result: The results showed a decrease in the average REEDA score in the intervention group from 8.46 to 1.38 (difference = 7.077; p = 0.000), while the control group decreased from 8.62 to 4.46 (difference = 4.154; p = 0.000). The Independent Samples T-Test revealed a significant difference in posttest REEDA scores between the intervention and control groups (p = 0.000). The intervention group had a lower average REEDA score, indicating better perineal wound healing. Conclusion: The sitz bath method with telang flower extract was proven effective in accelerating perineal wound healing in postpartum mothers. This intervention can be considered as an alternative non-pharmacological perineal wound care method in health facilities and may also be applied as self-care at home under the guidance of health workers.
Association Between the Use of the Sahabat Hipertensi Self-Assessment Application and Preventive Lifestyle Behavior Among Adults at Risk of Hypertension Bobi Handoko; Asep Marzuki; Anastasya Shinta Yuliana; Sherly Mutiara
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 11 No. 1 (2026): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmik.v11i1.983

Abstract

Background of study: Hypertension is a major public health issue because it often goes unnoticed until complications arise. Mobile health applications offer a practical way to support self-assessment, risk awareness, and behavior change. This study examines whether the Sahabat Hipertensi app influences preventive lifestyle behavior among adults at risk of hypertension, using the combined perspectives of the TAM and the HBM. Methods: A quantitative explanatory study was conducted with 200 adults aged 25-60 years who had at least one risk factor for hypertension. Participants completed a 30-item Likert questionnaire measuring perceived usefulness, susceptibility, severity, an intention to use, actual use, and preventive lifestyle behavior. Structural relationships were analyzed using SmartPLS 4. Results: The model measurement demonstrated satisfactory validity and reliability. Structural analysis showed that perceived usefulness (beta value 0.612, p less than 0.001), perceived usefulness influenced the intention to use (beta value 0.351, p less than 0.001), perceived susceptibility impacted the intention to use (beta value 0.214, p value 0.003), and perceived severity affected the intention to use (beta value 0.197, p value 0.008). Actual use was significantly linked to preventive lifestyle behavior (beta value 0.762, p less than 0.001). The model explained 58% of the variance in healthy behavior. Conclusion: The Sahabat Hipertensi app plays a significant role in promoting preventive lifestyle behavior among adults at risk of hypertension. Combining TAM and HBM offers an effective framework for understanding the adoption of hypertension self-assessment technology in community health settings.
Determinants of Electronic Medical Record Closing Delays: A HOT-Fit Approach Marian Tonis Rian; Marido Bisra; Wiwik Suryandartiwi
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 11 No. 1 (2026): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmik.v11i1.997

Abstract

Background: Timely completion of Electronic Medical Records (EMR) is essential for ensuring continuity of care, administrative efficiency, and hospital accreditation compliance. However, delays in EMR closing remain a common problem in hospital services.. Methods: A quantitative cross-sectional study was conducted among 150 healthcare professionals involved in EMR documentation processes. Data were collected using structured questionnaires based on HOT-Fit dimensions, including human, organizational, and technological factors. Data were analyzed using descriptive statistics, correlation tests, and multiple linear regression analysis. Results: Human factors (β = -0.241; p = 0.002), organizational factors (β = -0.398; p < 0.001), and technological factors (β = -0.219; p = 0.004) significantly influenced EMR closing delays. Organizational factors were identified as the strongest predictor. The regression model explained 56.4% of the variance in EMR closing delays (Adjusted R² = 0.564). Better alignment between human, organizational, and technological components was associated with improved EMR closing timeliness. Conclusion: EMR closing delays are influenced by multidimensional factors involving human, organizational, and technological components. Strengthening organizational support, improving user competency, and optimizing EMR system performance are important strategies to reduce delays and improve hospital service quality.
Effectiveness of the "Hybrid-Midwifery" Model Based on WhatsApp Group and Home Visit on Early Detection of Pregnancy Danger Signs and Anxiety in Primigravida Mothers Debora Paninsari; Debi Novita Siregar
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 11 No. 1 (2026): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmik.v11i1.999

Abstract

Background: Delayed recognition of pregnancy danger signs contributes to maternal and neonatal morbidity and mortality. Conventional antenatal education is often limited by time constraints, resulting in inadequate knowledge retention and persistent anxiety, particularly among primigravida mothers. Hybrid models integrating digital education and personalized support may enhance both cognitive and psychological outcomes during pregnancy. Method: A quasi-experimental pretest–posttest control group study was conducted among 70 third-trimester primigravida mothers in Deli Serdang Regency, North Sumatra, Indonesia. Participants were recruited through purposive sampling and allocated into an intervention group (n=35) and a control group (n=35). The intervention group received a 4-week Hybrid-Midwifery program consisting of WhatsApp-based education and individualized home visits, while the control group received standard antenatal care. Knowledge of pregnancy danger signs was assessed using a validated questionnaire (Cronbach’s α=0.813), and anxiety was measured using the Hamilton Anxiety Rating Scale (HARS). Data were analyzed using paired and independent t-tests. Result: The intervention group demonstrated significantly higher post-test knowledge scores than the control group (84.50 ± 5.20 vs. 62.10 ± 6.35; mean difference=22.40, 95% CI: 19.10–25.70; p<0.001; Cohen’s d=3.87). Anxiety levels were significantly lower in the intervention group than in the control group at post-test (11.20 ± 2.15 vs. 20.40 ± 3.10; mean difference=9.20, 95% CI: 7.85–10.55; p<0.001; Cohen’s d=3.48). Conclusion: The Hybrid-Midwifery model was associated with substantial improvements in knowledge of pregnancy danger signs and significant reductions in anxiety among primigravida mothers. This integrated digital-humanistic approach may serve as a feasible complementary strategy for strengthening antenatal care services in primary healthcare settings
Perceptions And Experiences Of Prospective Brides And Grooms And Ora Officers Regarding The Use Of “Suscatinting” Application Lela Hartini; Betty Yosephin Simanjuntak; Diah Eka Nugraheni
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 11 No. 1 (2026): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmik.v11i1.1001

Abstract

Background: Efforts to prevent stunting should begin in the preconception stage, especially among prospective married couples. The SusCatinTing (Premarital Course for Stunting Prevention) application is a digital-based intervention designed to improve the knowledge and experiences of prospective couples, especially regarding the First 1,000 Days of Life. It offers educational content of healthy pregnancies, maternal nutrition, and the concept of a harmonious family. To ensure inclusivity, the application features audio-based learning for users with visual impairments or limited literacy, alongside a Google Maps integration to help locate the nearest Office of Religious Affairs (ORA). This study aims to explore the perceptions, experiences of prospective brides and grooms in using the SusCatinTing application. Method: This study used a qualitative design to understand the phenomenon perception and experience. The research stages are systematically structured, starting with identifying informants, data collection, analysis, and drawing conclusions. Data collection was conducted through in-depth interviews and observations. Informants were selected purposively according to predetermined criteria so that the obtained can support the achievement of the research objectives. Each ORA was represented by one couple as the main informants. Supporting informants consisted of one marriage registrar, one marriage registration officer, and one Head of ORA from each selected office. Result: Almost all prospective couples participated in scheduled premarital guidance sessions conducted by the ORA. While many had heard of stunting previously, few were aware of it through the ORA. Most respondents were unfamiliar with SusCatinTing until they saw promotional posters during their marriage registration process. All respondents reported the app to be user-friendly, though it requires an internet connection. Conclusion: The findings suggest that the SusCatinTing application is a highly effective digital tool. It serves as a practical, innovative model for providing essential stunting prevention education to couples entering marriage.
Effectiveness of Red Ginger (Zingiber officinale var. rubrum) Consumption on Low Back Pain, Stress Levels, and Sleep Quality among Third-Trimester Pregnant Women Dainty Maternity; Nina Herlina; Muhammad Hatta
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 11 No. 1 (2026): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmik.v11i1.1009

Abstract

Background: Discomfort in the lower back is commonly experienced during the final stage of pregnancy and may affect emotional condition, daily activities, and sleeping patterns. Although ginger has long been used in traditional care, evidence regarding oral red ginger intake for maternal comfort during late pregnancy is still insufficient. Method: This community-based pre-experimental study applied a single-group before-and-after approach. The study was conducted in the Sukadamai Public Health Center area, South Lampung, during March 2026. Twenty-one pregnant women in the third trimester who reported low back pain participated in the study. Participants consumed a drink prepared from fresh red ginger mixed with warm water twice daily for seven days. Pain intensity, stress condition, and sleep disturbance were evaluated before and after the intervention period. Result: Significant improvements were identified following the intervention. Mean pain scores declined from 4.10 to 2.10. Stress scores also decreased from 5.90 to 2.33. In addition, sleep disturbance scores showed substantial improvement, decreasing from 8.14 to 2.81. Statistical testing demonstrated significant differences between pre-intervention and post-intervention measurements (p < 0.001). Conclusion: Seven-day consumption of red ginger was associated with reduced discomfort and better maternal well-being among third-trimester pregnant women. Improvements were observed in low back pain, stress condition, and sleep quality. Nevertheless, further studies using controlled research designs are required to strengthen the evidence

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