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Jurnal Riset Mahasiswa
Published by Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha
ISSN : 30260469     EISSN : -     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Riset Mahasiswa adalah jurnal dengan proses peer review. Jurnal diterbitkan enam kali dalam setahun yaitu bulan Februari, April, Juni, Agustus, Oktober dan Desember. Jurnal Riset Mahasiswa diterbitkan oleh STIE Widya Wiwaha. Jurnal Riset Mahasiswa menerima hasil penelitian dibidang manajemen, akuntansi, bisnis dan aplikasinya dalam industri dan bisnis.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 55 Documents
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EVALUASI KESESUAIAN KOMPETENSI KARYAWAN DENGAN JOB DESCRIPTION: Studi Kasus : CV. Artha Buana Mandiri Kantor Cabang Jawa Tengah Panji Ketawang; Dwi Novitasari
Jurnal Riset Mahasiswa Vol. 1 No. 2 (2023): Jurnal Riset Mahasiswa
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jurima.v1i2.833

Abstract

Rumusan masalah yang diambil dalam penelitian ini adalah belum sesuainya kompetensi karyawan dengan job description di CV. Artha Buana Mandiri Kantor Cabang Jawa Tengah dengan tujuan penelitian adalah untuk Mengetahui penyebab kompetensi karyawan CV. Artha Buana Mandiri Kantor Cabang Jawa Tengah tidak sesuai dengan job description serta mengetahui upaya peningkatan kompetensi karyawan CV. Artha Buana Mandiri Kantor Cabang Jawa Tengah agar sesuai dengan job description. Penelitian ini menggunakan pendekatan deskriptif kualitatif. Lokasi penelitian di CV Artha Buana Mandiri Kantor Cabang Jawa Tengah yang berada di Jalan Sumbing Desa Wonosari, Kecamatan Kalikajar, Kabupaten Wonosobo, Provinsi Jawa Tengah. Adapun pengumpulan data yang digunakan yaitu wawancara, kuisioner dan dokumentasi. Hasil penelitian menunjukkan bahwa masih adanya ketidaksesuaian kompetensi karyawan dengan deskripsi kerja yang diberikan oleh perusahaan, hal ini dapat kita lihat melalui dimensi keterampilan dan pengetahuan bahwa sebagian besar karyawan memiliki latar belakang pendidikan yang tidak sesuai dengan penempatan tugas nya karena dalam perekrutan karyawan hanya mengacu pada hubungan keluarga dan masih ada beberapa karyawan yang kurang memahami tugasnya, kurang mendapatkan pelatihan dalam menunjang tugasnya dan terdapat rangkap jabatan pada beberapa karyawan. Sedangkan dimensi sikap bahwa karyawan selalu memberikan ide atau masukan ketika rapat namun kurang memahami waktu penyelesaian tugas yang harus dikerjakan, serta terdapat beberapa karyawan yang merasa belum maksimal dalam menjalankan tugasnya karena beberapa faktor yang berkaitan dengan komunikasi dan hubungan antar jabatan. Oleh karena itu diperlukan perhatian lebih dalam perekrutan karyawan dan penempatan karyawan sesuai dengan latar belakang pendidikan, pelatihan untuk meningkatkan kemampuan karyawan sesuai deskripsi kerja serta pemahaman karyawan dalam menyelesaikan tugas yang harus dikerjakan sesuai deskripsi kerja. The formulation of the problem taken in this study is the incompatibility of employee competencies with job descriptions in CV. Artha Buana Mandiri Central Java Branch Office with the aim of the research is to determine the causes of employee competence CV. Artha Buana Mandiri Central Java Branch Office does not match the job description and knows the efforts to increase the competence of employees at CV. Artha Buana Mandiri Central Java Branch Office by following the job description. This research uses a descriptive qualitative approach. The research location is at CV Artha Buana Mandiri, Central Java Branch Office, which is located on Jalan Sumbing, Wonosari Village, Kalikajar District, Wonosobo Regency, Central Java Province. The data collection used are interviews, questionnaires, and documentation. The results of the study indicate that there is still a mismatch of employee competencies with job descriptions provided by the company, this can be seen through the dimensions of skills and knowledge that most employees have educational backgrounds that are not by following their job placements because in recruiting employees only refer to family relationships and there are still some employees who do not understand their duties, lack of training in supporting their duties and there are multiple positions in some employees. Meanwhile, the attitude dimension is that employees always provide ideas or input during meetings but do not understand the time for completing tasks that must be done, and some employees feel that they are not optimal in carrying out their duties due to several factors related to communication and inter-position relations. Therefore, more attention is needed in employee recruitment and employee placement according to educational background, training to improve employee abilities according to job descriptions, and employee understanding in completing tasks that must be done according to job descriptions.
UPAYA PENINGKATAN KINERJA PETUGAS PAJAK PBB UNTUK MENINGKATKAN PENDAPATAN ASLI DAERAH DI KECAMATAN TLOGOMULYO TEMANGGUNG Abdullah Nur Hasan; Muhammad Awal Satrio Nugroho
Jurnal Riset Mahasiswa Vol. 1 No. 2 (2023): Jurnal Riset Mahasiswa
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jurima.v1i2.834

Abstract

Penelitian ini bertujuan untuk meningkatkan kinerja petugas pajak PBB di Kecamatan Tlogomulyo Kabupaten Temanggung. Penelitian dilakukan bulan Desember 2021. Jenis penelitian deskriptif kualitatif. Pengumpulan data wawancara, observasi dan dokumentasi. Teknik analisis data Interactive Model of Analysis. Hasil penelitian menunjukkan bahwa: 1) Kinerja petugas pajak PBB Kecamatan Tlogomulyo Temanggung belum mencapai target hal ini disebabkan: a) Kurangnya sosialisasi kepada masyarakat Kecamatan Tlogomulyo Temanggung tentang pentingnya pembayaran pajak bumi dan bangunan (PBB) membuat masyarakat enggan untuk membayar pajak. b) Pembagian SPPT yang terlambat di tangan masyarakat. c) Kurangnya kesadaran masyarakat tentang pembayaran pajak membuat masyarakat malas membayar pajak. d)Kompetensi petugas masih masih kurang, terlihat darisegi tingkat ketelitiannya dan belum mampu bekerja mandiri. 2) Upaya yang dilakukan untuk meningkatkan Kinerja petugas pajak PBB agar mencapai target di Kecamatan Tlogomulyo Temanggung yaitu: a) melakukan sosialisasi secara intensif kepada masyarakat tentang pentingnya pembayaran PBB dengan menggelar acara kesenian tradisional sehingga masyarakat antusias datang di acara tersebut. b) Petugas pajak membagi SPPT lebih awal tahun yaitu pada bulan Februari. c) Meningkatkan kesadaran masyarakat tentang pembayaran pajak dengan cara melakukan sosialisasi manfaat pajak bagi masyarakat di tiap kelurahan. d)Meningkatkan kompetensi petugas dengan diklat tentang pajak yang terintegrasi dengan sistem teknologi informasi. This study aims to improve the performance of PBB tax officers in Tlogomulyo District, Temanggung Regency. The research was conducted in December 2021. This type of research is descriptive qualitative. Collecting interview data, observation and documentation. Data analysis techniques Interactive Model of Analysis. The results showed that: 1) The performance of PBB tax officers in Tlogomulyo Temanggung District had not reached the target this was due to: a) Lack of socialization to the people of Tlogomulyo Temanggung District about the importance of paying land and building taxes (PBB) making people reluctant to pay taxes. b) Distribution of late SPPT in the hands of the community. c) Lack of public awareness about paying taxes makes people lazy to pay taxes. d) The competence of officers is still lacking, seen from the level of accuracy and has not been able to work independently. 2) Efforts were made to improve the performance of PBB tax officers in order to achieve targets in Tlogomulyo Temanggung District, namely: a) intensive socialization to the public about the importance of paying PBB by holding traditional arts events so that people enthusiastically came to the event. b) The tax officer distributes the SPPT earlier in the year, namely in February. c) Increase public awareness of tax payments by socializing the benefits of taxes to the community in each kelurahan. d) Improving the competence of officers with training on taxes that is integrated with information technology systems.
PENGARUH MOTIVASI TERHADAP KEPUASAN DAN PRODUKTIVITAS KERJA PEGAWAI KANTOR PELAYANAN PAJAK YOGYAKARTA DENGAN TECHNOLOGY ACCEPTANCE MODEL (TAM) SEBAGAI MEDIASI Kusumaningsih, Rachmadany; Wikaningtyas, Suci Utami
Jurnal Riset Mahasiswa Vol. 2 No. 1 (2024): Jurnal Riset Mahasiswa
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

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Abstract

In the midst of an increasingly rapid world change, The Directorate General of Taxes (DGT) is required to be able to keep abreast of developments and always try to be one step ahead, both in terms of service quality and technological developments in order to provide more effective and efficient services to the public in carrying out their duties collect optimal state revenue. This study attempts to analyze the correlation between motivation, satisfaction, productivity and the Technology Acceptance Model (TAM) at KPP Pratama Yogyakarta by analyzing and testing the relationship between satisfaction and productivity variables with a focus on motivation mediated by TAM. The results of the study show that motivation has a positive effect on job satisfaction and TAM. TAM has a positive effect on job satisfaction and productivity. However, motivation does not have a direct effect on employee productivity at KPP Pratama Yogyakarta.
STRATEGI PENINGKATAN KINERJA ANGGOTA POLRI SEKSI KEUANGAN POLRESTA YOGYAKARTA Setiawan, Aris Yuni; Nugroho, Muhammad Awal Satrio; Riauwanto, Selamat
Jurnal Riset Mahasiswa Vol. 2 No. 1 (2024): Jurnal Riset Mahasiswa
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

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Abstract

Keberhasilan kinerja Polri sangat didukung oleh Sumber Daya Manusia yang kompeten dalam melaksanakan program-program kerja, salah satunya adalah anggota Polri Seksi Keuangan Polresta Yogyakarta. Seksi keuangan Polresta Yogyakarta merupakan faktor kunci dalam pengelolaan keuangan di tingkat Polresta. Penelitian ini bertujuan untuk mengidentifikasi kinerja dan merumuskan strategi peningkatan kinerja Anggota Polri Seksi Keuangan Polresta Yogyakarta. Penelitian ini merupakan penelitian kualitatif dengan subjek penelitian adalah 3 informan melalui wawancara. Objek penelitian adalah Strategi Peningkatan Kinerja Anggota Polri Seksi Keuangan Polresta Yogyakarta. Analisis Data menggunakan data model interaktif sebagaimana yang dikemukakan oleh Miles dan Huberman dan analisis SWOT. Hasil penelitian Strategi peningkatan kinerja Anggota Polri Seksi Keuangan Polresta Yogyakarta adalah Strategi SO yaitu dengan meningkatkan kerjasama serta peningkatan kualitas SDM bidang Keuangan, Strategi WO yaitu dengan meningkatkan pelatihan bidang keuangan kemudian penataan program dan kegiatan sesuai dengan tugas pokok dan fungsi unit kerja Seksi Keuangan, Strategi ST yaitu dengan meningkatkan pemahaman masyarakat serta meningkatkan komunikasi dengan masyarakat dan Strategi WT yaitu dengan membangun dan mendayagunakan sistem informasi yang terintegrasi serta mengoptimalisasi pemanfaatan sarana dan prasarana dalam pelaksanaan tugas dalam bidang keuangan dan pelaporan keuangan.The success of Polri's performance is greatly supported by human resources who are competent in carrying out work programs, one of which is a member of the Polri Finance Section of the Yogyakarta Police. The Yogyakarta Polresta finance section is a key factor in financial management at the Polresta. This study aims to identify the performance and formulate a strategy to improve the performance of members of the Indonesian National Police in the Finance Section of the Yogyakarta Police. This research is a qualitative research with research subjects are 3 informants through interviews. Data Analysis uses an interactive data model and a SWOT analysis. The results of the research strategy for improving the performance are the SO Strategy: increasing cooperation and improving the quality of HR in the Finance sector, the WO Strategy: increasing training in the financial sector, then structuring programs and activities in accordance with the main mandate and functions of the Finance Section work unit, Strategy ST: increasing public understanding and improving communication with the community and the WT Strategy: building and utilizing an integrated information system and optimizing the use of facilities and infrastructure in carrying out tasks in the field of finance and financial reporting.
UPAYA PENINGKATAN KINERJA PEGAWAI DI SATUAN POLISI PAMONG PRAJA DAERAH ISTIMEWA YOGYAKARTA Hartana, Edhy; Hamid, Muda Setia
Jurnal Riset Mahasiswa Vol. 2 No. 1 (2024): Jurnal Riset Mahasiswa
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

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Abstract

This study aims to identify indicators that do not match reality with standards, to analyze the factors causing employee performance in the Civil Service Police Unit of the Special Region of Yogyakarta to formulate efforts to improve employee performance in the Civil Service Police Unit of the Special Region of Yogyakarta. In this study the authors used a descriptive research type with a qualitative research approach. To analyze how the condition of employee performance is used descriptive qualitative analysis. To find out why employee performance is still low, qualitative descriptive analysis is used. To analyze efforts to improve employee performance used qualitative analysis. The results of the study show that the performance of the Civil Service Police Unit for the Special Region of Yogyakarta is in the good category but is still not optimal, this can be seen from the fact that there are still employees who commit violations. The factors causing the decline in the performance of the Civil Service Police Unit for the Special Region of Yogyakarta are efforts to develop themselves that have not been maximized; Prioritizing office tasks over personal interests is still low; Compliance with regulations is still low; Time to go to work is not right. Efforts to improve the performance of the Civil Service Police Unit for the Special Region of Yogyakarta are providing motivation such as giving rewards and punishments; Giving Skills such as providing skills in the form of technical and non-technical; Giving Compensation such as personnel who are given awards for their work which is considered good; Position Promotions such as giving positions, promotions; Increasing and fostering legal awareness and legal compliance.
PENGARUH SERVANT LEADERSHIP DAN KOMUNIKASI TERHADAP KINERJA DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL MODERASI PADA PEGAWAI KANTOR PELAYANAN PAJAK PRATAMA WONOSARI Prasetyo, Mochammad Kurniawan; Mathori, Muhammad
Jurnal Riset Mahasiswa Vol. 2 No. 1 (2024): Jurnal Riset Mahasiswa
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

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Abstract

This study aims to determine how much influence servant leadership and communication have on performance moderated by organizational commitment to KPP Pratama Wonosari employees. The method used in this study is a quantitative method, with data collection using a questionnaire. There were 65 KPP Pratama Wonosari employees in this study. The validity convergent test shows the statement that this study is valid, and the reliability test with Cronbach's Alpha is declared reliable. This study uses structural model analysis. The results of the analysis show that: (1) Servant Leadership has a positive effect on employee performance of 0.005. (2) Communication has a positive effect on employee performance of 0.006. (3) organizational commitment does not moderate servant leadership on employee performance with a value of 0.145. (4) organizational commitment moderate’s communication on employee performance by 0.035
UPAYA PENINGKATAN PENGEMBANGAN KOMPETENSI KARIR PETUGAS PEMASYARAKATAN DI LEMBAGA PEMASYARAKATAN NARKOTIKA KELAS IIA YOGYAKARTA Munanzar, Charis; Akhmad, Jazuli
Jurnal Riset Mahasiswa Vol. 2 No. 1 (2024): Jurnal Riset Mahasiswa
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This research is based on the uneven development of career competencies for Officers in Class IIA Yogyakarta Narcotics Penitentiary as evidenced by the large number of officers who have not received career competency development. To improve career competence, the training participants' proposals and training needs are carried out. The focus of this research is to analyze what influences the low and uneven development of career competence for Class IIA Yogyakarta Narcotics Prison Officers. The results of this study indicate that internal factors (interest and motivation, personality and relations of officers in establishing relationships between individuals are not yet optimal), mindset and work culture are not fully guided by the grand design of Bureaucratic Reform, uneven technical guidance and training for Narcotics Prison Officers Class IIA Yogyakarta, to improve this, it is necessary to provide rewards and punishments for officers, increase the interest and motivation of officers in career development, increase the capacity of employees through technical guidance, education and training that are equitable for all officers at the Class IIA Yogyakarta Narcotics Penitentiary, give permission to continue education in order to increase human resource capacity, internalization and dissemination of work culture in accordance with the grand design of Bureaucratic Reform, namely Our Values are Certain and Moral, to all Class IIA Narcotics Prison officers in Yogyakarta. Penelitian ini didasarkan pada belum meratanya pengembangan kompetensi karir Petugas Di Lembaga Pemasyarakatan Narkotika Kelas IIA Yogyakarta dibuktikan dengan banyakknya petugas yang belum mendapatkan pengembangan kompetensi karir. Untuk meningkatkan kompetensi karir maka dialkukan usulan peserta diklat maupun kebutuhan diklat yang dibutuhkan. Fokus penelitian ini adalah menganalisis apa saja yang mempengaruhi terhadap rendahnya dan belum meratanya pengembangan kompetensi karir Petugas Lapas Narkotika Kelas IIA Yogyakarta. Hasil penelitian ini menunjukkan bahwa Faktor Internal (minat dan motivasi, personalitas dan hubungan petugas dalam menjalin relasi antar individu belum optimal), Pola Pikir dan budaya kerja yang belum seutuhnya berpedoman pada grand design Reformasi Birokrasi, belum meratanya bimbingan teknis dan Diklat bagi Petugas Lapas Narkotika Kelas IIA Yogyakarta, untuk meningkatkan hal tersebut diperlukan Pemberian Reward dan Punisment bagi petugas, meningkatkan minat dan motivasi Petugas dalam pengembangan karir, Peningkatan kapasitas Pegawai melalui Bimbingan Tehnis, Pendidikan dan pelatihan yang merata bagi Seluruh Petugas Lapas Narkotika Kelas IIA Yogyakarta, Memberikan izin untuk melanjutkan pendidikan guna peningkatan kapasitas SDM, Internalisasi dan sosialisasi Budaya kerja yang sesuai dengan grand design Reformasi Birokrasi yakni Tata Nilai Kami Pasti dan Berakhlak, kepada seluruh petugas Lapas Narkotika Kelas IIA Yogyakarta.
PENGARUH ANALISIS JABATAN, PEMBERIAN BENEFIT DAN PERENCANAAN KARIR TERHADAP KINERJA PEGAWAI KPP PRATAMA BANTUL Efendi, Nurman; Assery, Syeh
Jurnal Riset Mahasiswa Vol. 2 No. 1 (2024): Jurnal Riset Mahasiswa
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This study aims to: 1) analyze the effect of job analysis, provision of benefits and partial career planning on the performance of Pratama Bantul Tax Office employees, and 2) analyze the effect of job analysis, provision of benefits and career planning jointly (simultaneously) on employee performance Bantul Pratama Tax Office. The research method used was survey research and variables were measured using a Likert scale. The method of data collection was carried out using a questionnaire. The research was conducted using a purposive sample of 40 (forty) employees with Account Representative (AR) positions from a total population of 94 (ninety four) people and the analysis technique of this study used multiple linear regression with data processing using SPSS software.The results of the study stated that each variable, namely job analysis, benefit provision and career planning partially had a positive and significant effect on performance, so did the three job analysis variables, benefit provision and career planning together had a significant and significant effect on KPP Pratama Employee Performance Bantul. The coefficient of determination obtained in this study is 0.769, meaning that the performance variable is influenced by job analysis, benefit provision and career planning by 76.90%.
UPAYA OPTIMALISASI KINERJA ACCOUNT REPRESENTATIVE DALAM MENINGKATKAN KEPATUHAN WAJIB PAJAK DI KECAMATAN BOROBUDUR Siagian, Sutan Pangeran Panangian; Syaflan, Meidi; Setyawati, Rufaida
Jurnal Riset Mahasiswa Vol. 2 No. 1 (2024): Jurnal Riset Mahasiswa
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

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The purpose of this study is to determine and analyze Account Representative Performance and what factors affect Account Representative Performance in increasing taxpayer compliance in Borobudur District, and Account Representative efforts to improve taxpayer compliance in Borobudur District. The type of this research is descriptive research with a qualitative approach. Primary data is taken directly from the research location through interviews (Indeepth Interview) to respondents, secondary data is in the form of written documents from the Government, such as secondary data about the organizational structure of the Magelang Tax Office. The data analysis technique used in this study is an interactive model of analysis, consisting of data reduction, data presentation and conclusion drawing. The results showed that the performance of Account Representatives at Magelang Tax Office with an imbalance between the number of Account Representatives and the number of Taxpayers could still be handled properly by the Account Representative. The existence of ability, communication, initiative, punctuality and good quality of work as well as a good individual and organizational environment strongly supports the implementation of the work program that has been planned and is able to achieve its targets.
ANALISIS PENGARUH BEBAN KERJA, KEDISIPLINAN TERHADAP KINERJA PEGAWAI DENGAN DIMEDIASI OLEH MOTIVASI: Studi pada Pegawai Di Balai Pendidikan Menengah Kabupaten Gunungkidul Budiawan, Arjun; Widiastuti, Nur
Jurnal Riset Mahasiswa Vol. 2 No. 1 (2024): Jurnal Riset Mahasiswa
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This study aims to analyze: (1) the effect of workload on employee performance, (2) the effect of discipline on employee performance, (3) the effect of workload on motivation, (4) the effect of discipline on motivation, (5) the effect of workload through motivation on employee performance, and (6) the effect of discipline through motivation on employee performance at Balai Pendidikan Menengah Kabupaten Gunungkidul where motivation is an intervening variable. This research is a quantitative research and a population research. The analytical method in this study uses the instrument item validity test and the reliability test. The analysis prerequisite test consists of the Multiple Linear Regression Test and the Coefficient of Determination Test. In testing the hypothesis using the T-Test, F-Test, and Path Analysis Methods. The results of this study indicate that: (1) there is a significant effect of workload on the performance, (2) there is a significant performance effect, (3) there is no significant effect of workload on motivation with significant 0.281 > 0.05, (4) there is a significant effect of discipline on motivation, (5) there is no significant effect of workload through motivation on employee performance, (6) there is no the significant effect of discipline through motivation on employee performance.

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