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Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan
Published by Politeknik Pariwisata NHI Bandung
ISSN : 24773808     EISSN : 27214753     DOI : https://doi.org/10.34013/jk
Core Subject : Science, Education, Social,
Decision Sciences, Operations Research & Management Environmental Science Languange, Linguistic, Communication & Media Social Sciences
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan (ISSN 2477-3808; e-ISSN 2721-4753) is a peer-reviewed journal which is published by Politeknik Pariwisata NHI Bandung (PPNHIB) Jurnal Kepariwisataan aims at initiating and stimulating advances in hospitality and tourism research. Therefore, it publishes papers that promote new ideas, models, approaches, and paradigms by contributing to the advances in knowledge and theory of hospitality and tourism. The journal covers applied research studies and review articles, both in a format of the full-length articles and research notes. Applied research studies are expected to examine relationships among variables relevant to hospitality and tourism by employing appropriate analytical or statistical techniques. High-quality review articles that address the latest advances and develop theoretical knowledge or thinking about key aspects of hospitality and tourism are accepted. Research notes are short articles that report advances in methodology, exploratory research findings or extensions / discussions of prior research. Jurnal Kepariwisataan will also welcome commentary in response to published articles. As a forum for advancing the research in hospitality and tourism field, the journal encompasses many aspects within the hospitality and tourism including but not limited to Hospitality and Tourism Management Information Systems and Technology Global Issues and Cultural Studies Innovations in Hospitality and Tourism Financial Management Marketing Management Developments of Conceptual Models and Constructs Future Trends in the Hospitality and Tourism Human Resources Management Operational Management Strategic Management National and International Legislation Restaurant Management Beverage Management Consumer Behavior The Relationship between Hospitality and Tourism Recreation Management Leisure Studies Hospitality and Tourism Education Travel and Transportation Tourist Guiding
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 130 Documents
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Application of Sustainable Tourism: A Study on the Community of Widosari Yogyakarta Tourism Village Kusherdyana, R; Muslim, Syaeful
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 8 No. 2 (2024)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v8i2.1504

Abstract

The phenomenon of sustainable tourism has become a critical global issue. This research aims to explore the community's level of understanding and implementation of sustainable tourism in Widosari Tourism Village, Yogyakarta. This research uses a qualitative approach. The research subjects in this study were five young people who were actively developing the Widosari Tourism Village in Yogyakarta. The research results show that the Widosari Village community's understanding of the concept of sustainable tourism is quite good. In connection with the implementation of sustainable tourism, the people of Widosari Village have taken several positive actions in managing natural resources, preserving culture, and involving the community in the tourism business. However, challenges remain, especially related to water management, holistic cultural preservation, souvenir sales, and the lack of tourism impact monitoring programs. Joint efforts between stakeholders and village government support are needed to overcome this challenge and ensure sustainable tourism that provides long-term benefits for the people of Widosari Village.
A Study on Service Quality, Tourist Value Perception, and Destination Image for Revisit Intention in Lombok Wahim, Isdar; Hamzah, Muhammad
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 8 No. 2 (2024)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v8i2.1596

Abstract

This study seeks to assess the impact of service quality, perceived value, and destination image on tourists' intention to return to Lombok. Based on a study involving 366 respondents, the research confirmed the significant relationship between these variables, with tourists generally expressing high satisfaction during their visits, particularly in group settings. Empathy emerged as the most influential dimension within service quality, while emotional value was a key aspect of perceived value. The resulting image dimension strongly influenced the destination image, indicating that Lombok leaves a lasting and positive impression on visitors. The analysis revealed that both service quality and destination image significantly influence tourists' intentions to revisit, while perceived value did not exhibit a significant effect. The findings imply that enhancing emotional and empathetic service aspects, along with strengthening Lombok’s positive image, could effectively encourage repeat visits. However, since perceived value alone does not drive revisit intention, the study suggests that other factors may play a more critical role. This study recommends tourism stakeholders in Lombok concentrate on enhancing service quality, especially in empathy, and persist in enhancing the island's image through focused marketing strategies. Future research should explore additional variables that influence the intention to revisit in order to provide a more comprehensive understanding of tourist behavior.
An Analytical Network Process (ANP) Approach to the Public Policy Innovation Strategy Model: A Case Study of Pamekasan Regency Tourism Putra Cahyono, Jordan
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 8 No. 2 (2024)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v8i2.1605

Abstract

This study explores the innovation model and the role of public policy in tourism development within Pamekasan Regency, utilizing the Analytical Network Process (ANP) approach. It primarily seeks to identify and rank key factors that affect the effectiveness of tourism policy and offer strategic recommendations for improving its development. The research adopts a mixed-method approach that encompasses qualitative insights, including expert interviews and extensive literature reviews, as well as quantitative data collected through a structured questionnaire based on ANP administered to experts, managers, and public decision makers in the tourism sector. Results indicate that, among others, human capital is the most important component of tourism development, followed by institutional/bureaucratic improvements, then accessibility. This emphasis on human capital is in line with endogenous growth theory, which underlines the role played by people in driving economic prosperity. On the other hand, institutional improvement promotes efficient policies for promoting tourism, while accessibility, although ranked lower, still remains crucial for enhancing visitors’ experiences. The recommendations for strategy consist of rigorous training for personnel in the tourism sector, the easing of license and permit procedures, and the development and enhancement of transportation and communication networks. The aim of these strategies is to promote a balanced and sustainable growth within the tourism industry. The study’s rigorous empiricism and theoretical framework offer strong support for the suggested strategies and make theoretical and application-level contributions to tourism management. In this research, by connecting the research results to the endogenous growth theory and supporting the results with a literature review, useful information and strategic solutions for international policymakers and stakeholders in Pamekasan Regency are provided.
Developing Tourism Performance Dashboard for National Tourism Organisation: The Case of Indonesia Soeprawa, Rezha; Supono, Riza
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 8 No. 2 (2024)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v8i2.1611

Abstract

The tourism industry represents a significant component of the Indonesian economy, necessitating effective management and monitoring to facilitate the recovery process and ensure sustainable growth. We can construct a thematic dashboard that furnishes real-time insights and visualizations for expeditious data analysis by employing the most recent technological advances. This research examines and develops a conceptual framework for a data structure and infrastructure that is fundamental to the creation of the Tourism Performance Dashboard. The dashboard underscores the significance of the tourism sector in fortifying national economic resilience. To attain this objective, the dashboard monitors six key performance indicators. This study employs a user-centered design approach through document analysis and focus group discussions to identify essential features necessary for the dashboard. The resulting dashboard prototype exemplifies data interoperability and analytical capabilities, which have considerable potential to enhance the management of Indonesia's tourism industry.
Analyzing Instagram Engagement to Forecast Domestic Tourist Trips in Lake Toba and North Sumatra: A Dual Approach with Conventional Statistics and Machine Learning Techniques Nurmawati, Erna; Sugiyarto, Teguh; Artiari, Navika; Rahmawati, Adelina
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 8 No. 2 (2024)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v8i2.1619

Abstract

The tourism industry is well known as one booster for economic development. The advance of the tourism industry will lead to the improvement of other economic sectors. Therefore, the Indonesian government is taking steps to ensure the development of its tourism industry by launching 10 super-priority destinations (DSP). Despite numerous efforts and interventions, evidence suggests that the demand for the tourism industry in certain DSPs remains unsatisfied. This also holds true for Lake Toba in North Sumatra. Therefore, it is important to understand how to promote the destination site effectively and increase the number of domestic visitors. This study is aimed at assessing the impact of digital marketing through Instagram to determine the number of domestic tourist trips. The engagement rate (ER) on Instagram posts represents the impact of digital marketing. The result reveals that the topic 'cultural tourism and its activities that develop the economy' has the highest average ER, reaching 692.48. Further analysis reveals that the LSTM model, with independent variables TPK, GTI, and ER on the topic of 'ticket information and vacation packages', is the most effective model for predicting the number of domestic tourist trips to North Sumatra. This analysis emphasizes the crucial role of digital marketing to shape the demand for the tourism industry. The conclusion is based on the significant influence of the Google Trends Index (GTI) and ER on Instagram posts, which serve as a gauge for domestic visitor numbers. The related stakeholders must consider this aspect to sustain its business.
Improving Regional Welfare Through Stakeholder Management: Social Network Analysis (SNA) in the Management of the Floating Market Simorangkir, Cavin Ornando; Yuniawati, Fitri; Adellia, Monica; Nabilla, Affra; Purba, Dewi
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 8 No. 2 (2024)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v8i2.1644

Abstract

The Floating Market holds significant potential to attract tourists, making it essential to integrate a welfare-oriented approach into its management to ensure contributions to regional development. Effective governance and collaboration among stakeholders, including local governments and non-governmental actors, are crucial for balancing tourism growth with sustainability. This study explores the roles of stakeholders in managing Floating Market resources, identifies key challenges, and offers insights for promoting local engagement and enhancing regional welfare through targeted policies. Using a descriptive qualitative approach, the research employs purposive sampling to conduct in-depth interviews with key stakeholders, including Floating Market management, workers, local residents, and representatives from the West Bandung Regency (KBB) Tourism and Culture Agency. Data analysis, using Social Network Analysis (SNA) and stakeholder mapping, identifies roles, relationships, and influence within tourism management. The results highlight critical issues affecting regional welfare, such as a lack of transparency in recruitment, limited training opportunities for workers, low wages, and environmental challenges like traffic congestion and waste management. The study suggests strategies to address these issues, including creating inclusive recruitment processes, implementing routine professional development programs, establishing fair wages, integrating health and employment insurance, improving infrastructure, and promoting sustainable practices. Another key strategy is to enhance the use of local products in the market, supporting local agriculture. Additionally, fostering open communication between management and locals is vital to ensure equitable distribution of tourism benefits. Effective stakeholder management can enhance the socio-economic impacts of tourism, benefiting both the Floating Market and the broader West Bandung Regency.
The Gen Z preferences in choosing museum destinations: An analysis of E-WOM, destination image, and perceived value on the decision to visit the Jakarta Textile Museum Masnadi, Ichwan
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 8 No. 2 (2024)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v8i2.1649

Abstract

This research aims to investigate the effect of electronic word of mouth (E-WOM), destination image (DI), and perceived value (PV) on visit decision (VD) for Generation Z visitors in Jakarta Textile Museum. To determine the relationship between these variables, this research surveyed 238 Gen Z visitors using quantitative methods, including SEM analysis. The results revealed that perceived value mediates visit decisions and significantly affects them. E-WOM increases perceived value but has little impact on visit decisions. Conversely, destination image strongly influences the perceived value and visit decisions. The research emphasizes the need to improve the museum's image and value to attract Gen Z. It advises museum management to improve experiences, build emotional connections, and use E-WOM to boost their image. This is especially important in the digital age because Gen Z's decisions are largely impacted by internet information. Future studies should examine other visit decision elements and E-WOM in different circumstances.
Impact Assestement of Cultural Events on Tourism and Creative Economy Sector: A Case Study of Dieng Creative Festival Rusiawan, Wawan; Wijayanti, Sinar
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 8 No. 2 (2024)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v8i2.1738

Abstract

This study explores the Dieng Creative Festival (DCF) management strategies that combine tourism and traditional ceremonies, emphasising community-based tourism (CBT) and collaboration for sustainable and independent festival management to benefit citizens. Qualitative ethnographic methods are used in this study to reveal the meaning of a culture by interpreting objects, stories, rituals, and practices in a cultural group. The results of the survey show that DCF can have a significant impact on the tourism and creative economy sectors if the event organisers implement the following strategy: DCF organisers need to determine the orientation of the organisation in the form of increasing the tourism industry economy; preserving local traditions; and synergy between the two. The orientation of the DCF implementation aims to align the needs of preserving tradition and increasing the tourism economy, it is necessary to involve residents in its planning and implementation. Resident participation is closely related to efforts to preserve living traditions. DCF organisers need to determine the target audience for their festival. Festival development can be directed by building a strategy for packaging events, promotions, implementation schedules, attractions, amenities, and other supporting hospitality facilities. DCF has provided business opportunities for small business actors. Festival organisers need to provide access to MSMEs and increase their equality. The government is advised to be a catalyst for implementing sustainable festivals. In addition to funding support for DCF, the government needs to provide space and facilities that bring together festival organisers, including residents, business actors, academics, and the media. This space can be helpful for organisers to learn and network to improve the festival's quality
Policies and Strategies for Green Tourism Development of the Jeneberang River Area in Makassar City Faisal, Faisal; Rahmanita; Nurbaeti
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 8 No. 2 (2024)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v8i2.1792

Abstract

The Jeneberang River has enormous potential to be developed as a green tourism destination in the city of Makassar. The potential it has consists of the natural base potential as one of the largest rivers in South Sulawesi province in the form of water and all the biota that form a single river ecosystem, panoramic views of the area located at the estuary, which is directly connected to the sea in the Makassar Strait, richness of land vegetation along the banks, rivers in river border areas, and beaches. This research is descriptive research with a normative approach to determine the objectives, implementation, and impact of tourism development policies on the existence of the Jeneberang River as a green tourism destination in the city of Makassar. The research respondents were 17 people from representatives of each element of Makassar city tourism stakeholders. Data was collected through in-depth interviews and searching for documents relevant to the policy for developing the Jeneberang River as a green tourism destination. The research results found that the development of the Jeneberang river has been stipulated in several regional policies in the form of regional regulations, namely Makassar City Regional Regulation Number 4 of 2015 concerning Makassar City Regional Spatial Plan for 2015-2034 and Makassar City Regional Regulation Number 5 of 2023 concerning Development Master Plan Makassar City Regional Tourism 2023-2025. Operationally, this policy has not been supported by technocratic planning in the form of the Jeneberang River Development Masterplan as a Green Tourism Destination
Opportunities and Challenges of Community Participation in Community-Based Ecotourism Development: A case of Wof-Washa Forest Area Alemayehu, Shewandagne
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 8 No. 2 (2024)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v8i2.1650

Abstract

The involvement of the community is the lifeblood to Community-Based Ecotourism (CBET) development in the destination. The study focused on investigate opportunities and challenges to community participation in the development of the Ecotourism. The study employed descriptive design with mixed approach via cross-sectional survey. The target population were community members and tourism experts. It used systematic, stratified, and purposeful sampling methods. Primary data collected via questionnaires, interview, structured observation, and secondary data by document review. The analysis method was thematic for qualitative, and descriptive statistics for quantitative data. The study indicated communities are motivated to participate in ecotourism development due to income, employment, infrastructure, and cultural revitalization benefits. However, unfair distribution of benefits, HWC (Human-wildlife conflicts), shortage of skilled manpower, and absence of coordination among stakeholders are hampered their involvement. Generally, the participation of community stimulated by opportunities, but limited by bottleneck factors. The author recommend that all stakeholders should be working in collaborative way to reduced obstacles by improving motivator elements of community participation for develop an impactful community-based ecotourism project in Wof-Washa National Priority Forest Area.

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