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Contact Name
Ahmad Andry B
Contact Email
altinrisetpublishing@gmail.com
Phone
+6283865806343
Journal Mail Official
altinrisetpublishing@gmail.com
Editorial Address
Jl. S Supriadi Gg Masjid 33, Sukun, Kota Malang. Provinsi Jawa Timur, 65147
Location
Kota malang,
Jawa timur
INDONESIA
Toplama
ISSN : -     EISSN : 30252652     DOI : https://doi.org/10.61397/tla.v1i
Journal Toplama: Communication and Community Engagement" is a scientific journal published under the auspices of PT Altin Riset Publishing. This journal has an E-ISSN: 3025-2652 and is published periodically in September, January, and May. The journal publishes articles in two languages, namely Indonesian and English, with a focus on the fields of communication, social sciences, and community engagement. The main objective of this journal is to provide a platform for researchers, practitioners, and academics to share knowledge and research findings related to topics relevant to communication and community engagement, using quantitative, qualitative, and participatory action research (PAR), ABCD, and other methods.
Articles 65 Documents
THE EFFECT OF MOTIVATION AND COACHING ON THE IMPLEMENTATION OF PATIENT SAFETY IN NURSES WITH RESPONSIVE CULTURE AS AN INTERVENING VARIABLE AT HOSPITAL X, BEKASI CITY Kading, Indrawati Seska; Rini, Tjipto; Arrozie, MF
TOPLAMA Vol. 2 No. 3 (2025): TOPLAMA
Publisher : PT Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/tla.v2i3.392

Abstract

The aim of this research is to analyze the direct and indirect influence of Motivation and Coaching on the Implementation of Patient Safety mediated by Responsive Culture. This research was conducted at the Hospital X. The research period is March 2024 – February 2025. This research approach uses a quantitative approach, with descriptive analysis methods that explain the relationship between variables. Using the Three Box Method, while analytics uses SEMPLS. The sampling technique used is Total Sampling. With a total of 162 nurses. Based on the results of the analysis, it shows that all Motivation dimensions are in the high category with an average index above 280. The Coaching variable for all dimensions is in the medium category with an average index ranging from 273 to 286. The Responsive Culture variable is in the medium category with an average index ranging from 273.46 to 284.57. The patient safety implementation variable for all dimensions is in the medium category with an index ranging from 277.16 to 284.57. The results of this research have implications for hospitals because implementing patient safety can improve the quality of service in hospitals. Responsive Culture is a culture that encourages nurses and other medical staff to be more sensitive to patient needs and responsive to safety issues. Good coaching will help nurses have better skills and knowledge regarding patient safety procedures.
IMPROVING THE LOCAL ECONOMY THROUGH EMPOWERING MSMES IN DIGITAL MARKETING IN DOMBO VILLAGE, DEMAK Lasmiatun, KMT; Prasetiyawan, Andika
TOPLAMA Vol. 2 No. 3 (2025): TOPLAMA
Publisher : PT Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/tla.v2i3.398

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in stabilizing and driving national economic growth, particularly due to their contribution to employment, productivity improvement, and their ability to survive amid the dominance of large corporations. However, MSMEs still face significant challenges, especially in product marketing. One example is MSMEs in Dombo Village, Demak Regency, which face obstacles in marketing their products optimally. This study aims to improve the marketing capacity of MSME actors through the implementation of digital marketing strategies. The method used in this activity is a descriptive approach through community service activities, which consist of location surveys, MSME actor data collection, and the implementation of digital marketing workshops. The workshop was attended by 30 MSME actors and focused on the introduction and practical use of digital platforms as marketing media. The results of the activity showed that participants experienced an increase in understanding of digital marketing, as evidenced by their enthusiasm during the practical sessions and their commitment to applying digital strategies in marketing their products. The supporting factors for the success of this activity were the interest and need of MSME actors in marketing digitalization. The inhibiting factors were the short preparation time, which resulted in an incomplete data collection process for MSME actors. Overall, this activity provided tangible benefits for SMEs by equipping them with foundational knowledge of digital marketing as a relevant marketing strategy in the era of digital transformation.
OPTIMIZING PUBLIC SERVICES THROUGH ADMINISTRATIVE DIGITIZATION AT THE TAMALANREA SUBDISTRICT OFFICE Munizu, Musran; Zakaria, Nanang; Fitriani, Aida
TOPLAMA Vol. 2 No. 3 (2025): TOPLAMA
Publisher : PT Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/tla.v2i3.399

Abstract

This study aims to optimize public services through the digitization of administration at the Tamalanrea Subdistrict Office using the ABC (Action-Based Collaboration) approach, which consists of three stages: needs assessment, digital system development, and community empowerment. This method was chosen to ensure that the resulting solutions are evidence-based, participatory, and sustainable. Data collection was conducted through in-depth interviews with subdistrict officials and the community, field observations, and document analysis to identify challenges in the manual administrative system. The research results show that the implementation of the digital system was able to increase service efficiency by 72%, reduce document processing time from 5-7 days to 1-2 working days, and increase the Community Satisfaction Index (CSI) from 65 to 86. Additionally, digitalization successfully curbed illegal fees and improved transparency through real-time tracking features. Intensive training for village officials increased digital competencies by 75%, while community outreach encouraged 89% of users to adopt the application. However, the study also identified challenges such as resistance from some senior staff and limited internet connectivity in certain areas. Overall, this research demonstrates that a collaborative approach to administrative digitalization not only accelerates service processes but also strengthens accountability and inclusivity. These findings provide policy recommendations for local governments to expand digital transformation at the village level, taking into account infrastructure and human resource capacity.
OVERVIEW OF OPTIMIZING PATIENT SAFETY THROUGH THE IMPLEMENTATION OF DRUG CENTRALIZATION AT IBNU SINA GRESIK HOSPITAL Gustomi, Mono Pratiko; Zahroh, Roihatul; Arizta NC, Lilyana
TOPLAMA Vol. 2 No. 3 (2025): TOPLAMA
Publisher : PT Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/tla.v2i3.421

Abstract

This study aims to explain the overview of patient safety optimization target three through the application of drug centralization.  the research used was quantitative with a descriptive approach. The sample used was a total sampling with 16 nurses in the Cempaka room. Data was collected on patient safety target three and drug centralization through interviews, observations, and questionnairesThis study showed that most of the respondents were quite good in optimizing patient safety target three (87.5%), but in the implementation of drug centralization, the results were not good, there were 8 (50%) nurses who still did not provide the format of each type of drug when given to patients and nurses often forgot to ask for signatures after administering drugs to patients. the implementation of patient safety target three through the implementation of drug centralization is still not optimal, there are some that have not been fully implemented. Therefore. Additional motivation is needed for all nurses to consistently centralize drugs per the Standard Operating Procedures (SOP) to improve Patient Safety.
THE INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) ON LIBRARY IMAGE Ihsan, Muhammad; Prasastiningtyas, Widyapuri
TOPLAMA Vol. 2 No. 3 (2025): TOPLAMA
Publisher : PT Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/tla.v2i3.367

Abstract

Research was conducted to determine the influence of Customer Relationship Management (CRM) on the image of libraries at the Bandung City Archives and Library Service. This research uses quantitative methods with descriptive research type, and the data analysis techniques used are descriptive analysis and multiple linear regression analysis. Based on the results of simultaneous hypothesis testing, Customer Relationship Management (CRM) has a significant effect on the image of the Bandung City Archives and Library Service. This is proven by Fcount > Ftable (30.343 > 2.440) with a significance level of 0.000 < 0.0005. Based on the results of partial hypothesis testing (t-test), it was found that data, technology, human resources, and process variables had a significant effect on the image of the Bandung City Archives and Library Service. Based on the coefficient of determination, it was found that Customer Relationship Management (CRM) was able to explain 47.7% of the library's image, while the remaining 52.3% was influenced by other factors that were not researched.
EMPOWERMENT OF STUDENTS OF NURUR RAUF ISLAMIC BOARDING SCHOOL CAHAYA BARU TLAGAH PEGANTENAN PAMEKASAN THROUGH SEWING AND FASHION DESIGN SKILLS TRAINING Abd Qadir, Ach. Mahfudz
TOPLAMA Vol. 2 No. 2 (2025): TOPLAMA
Publisher : PT Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/tla.v2i2.425

Abstract

This community service program aims to empower students of SMK Nurur Rauf Islamic Boarding School Cahaya Baru Tlagah Pegantenan Pamekasan through sewing and fashion design skills training, with a focus on increasing technical competence, developing creativity based on local culture, and fostering an entrepreneurial spirit. The training is designed to answer students' needs for practical skills that can support economic independence and job opportunities after graduation. The method used is participatory training with a learning by doing approach, where students are actively involved in the entire learning process, from pattern making, fabric cutting, sewing techniques, to developing fashion designs that combine modern elements and typical Madurese motifs. The program was implemented for eight weeks, involving 30 students with diverse ability backgrounds. Evaluation was conducted through observation, product assessment, and questionnaires. The results showed a significant improvement in all aspects of the skills trained. The ability to make patterns increased from 20% to 85%, neat sewing skills from 25% to 90%, and the ability to design local culture-based clothing from 15% to 80%. In addition, students' confidence in marketing their products increased, with 70% of students able to utilize social media as a means of promotion. The resulting social impact includes the formation of a student fashion club and student involvement in exhibitions and product sales. The findings prove that participation-based training, hands-on practice, and integration of local cultural values are effective for empowering pesantren-based vocational school students.
MENTORING ON EFFECTIVE CLASSROOM MANAGEMENT STRATEGIES FOR TEACHERS OF MADRASAH DINIYAH MAMBAUL ULUM BULANGAN HAJI PEGANTENAN PAMEKASAN Abd Qadir, Ach. Mahfudz
TOPLAMA Vol. 2 No. 3 (2025): TOPLAMA
Publisher : PT Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/tla.v2i3.426

Abstract

This service research aims to improve teachers' skills in managing the classroom effectively in Madrasah Diniyah Mambaul Ulum Bulangan Haji Pegantenan Pamekasan, while creating a conducive and interactive learning atmosphere. The background of this activity departs from the initial conditions of learning, which are still dominated by the one-way lecture method, low student participation, and suboptimal classroom behavior management. Through a systematic mentoring approach, this research uses a participatory action research (PAR) method that actively involves teachers starting from the problem identification stage, training, simulation, direct practice in the classroom, to evaluation. The implementation of mentoring includes providing training on the concept of Classroom Management, simulating classroom management strategies, arranging learning spaces, applying varied learning methods, and utilizing positive reinforcement. Research data were obtained through observation, interviews, and documentation, then analyzed descriptively and qualitatively. The results showed a significant increase in teacher skills, including the application of clear class rules, variations in learning methods, increased teacher-student interaction, and the use of media and spatial arrangements that better support collaboration. Student participation increased, disruptive behavior decreased, and the classroom atmosphere became more conducive. Supporting factors for success include teacher motivation, support from madrasah administrators, and positive acceptance from santri, while inhibiting factors are limited facilities and adaptation to new methods. In conclusion, effective classroom management strategies can be implemented well in traditional madrasah diniyah, have a positive impact on the quality of learning, and are relevant to be adopted in similar educational institutions.
OPTIMIZATION OF COMMUNITY-BASED EQUIVALENCY EDUCATION PROGRAMS FOR FOSTERED CHILDREN IN CLASS 1 CHILDREN'S SPECIAL DEVELOPMENT INSTITUTION TANGERANG Khatimah, Husnul; Muhammad, Ali
TOPLAMA Vol. 3 No. 1 (2025): TOPLAMA
Publisher : PT Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/tla.v3i1.80

Abstract

The purpose of this research is to be able to describe the factors that influence the implementation of the education program at LPKA. The theory used in this study uses the theory of education with a qualitative descriptive research method which aims to be able to describe cases, problems and realities widely and deeply. The techniques used in data collection are observation and interviews. The results showed that the crucial aspect in education theory shows the nature of students where there is a low sense of desire of students in learning, so that the education program cannot run optimally. The conclusion of this study is that the factors that can influence the education program to be optimal are running well, but there are factors of the nature of students that are not implemented properly so that the implementation of learning by educators is hampered in its implementation.
DOUBLE BURDEN IN THE ERA OF GLOBALIZATION: THE CASE OF WOMEN WORKERS IN INDONESIA Ardelia, Dela; Pramiyanti, Alila
TOPLAMA Vol. 3 No. 1 (2025): TOPLAMA
Publisher : PT Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/tla.v3i1.366

Abstract

This study aims to analyze the double burden phenomenon experienced by working women in Indonesia in the era of globalization, focusing on how the gender division of labor, role conflict, and structural and cultural factors affect their social welfare. The approach used is mixed methods by combining a nationwide quantitative survey and qualitative analysis through in-depth interviews, focus group discussions, and participatory observation. The research subjects consisted of women workers in the formal and informal sectors with an age range of 30-50 years, education levels from elementary school to bachelor's degree, and married marital status. Data analysis was carried out in stages through descriptive statistics, regression, and thematic analysis, then integrated through triangulation to strengthen the validity of the results. The research findings show that the majority of women workers face a double workload, namely the responsibility of public work for an average of eight hours per day, as well as domestic work that remains attached to them. This triggers fatigue, stress, and role conflicts that have an impact on well-being. The results of the discussion confirm that the double burden phenomenon is closely related to patriarchal structures, global capitalism, and the lack of social policy support. In conclusion, gender-sensitive policies, redistribution of domestic roles, and recognition of the value of care work are needed to reduce inequality and improve the welfare of working women in Indonesia.
IMPLEMENTATION OF THE SIAK RIVER BASIN MANAGEMENT PROGRAMME IN THE CITY OF PEKANBARU Febriyana, Anggita; Meilani, Nur Laila
TOPLAMA Vol. 3 No. 1 (2025): TOPLAMA
Publisher : PT Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/tla.v3i1.408

Abstract

This study is motivated by the pollution of the Siak River in Pekanbaru City, caused by the large amount of waste in the Siak River Basin (DAS) and frequent flooding due to high rainfall and inadequate water retention capacity. Additionally, the low public awareness of maintaining river cleanliness poses a challenge for the government. To address this issue, the government launched the Siak River Basin management program. This study aims to describe and analyze the implementation of the program and identify the inhibiting factors. The method used is qualitative research with the MSN approach (Mentality, System, and Networking). Data were collected through observation, interviews, and documentation. The results indicate that the program’s implementation has not been optimal due to several obstacles, including limited budget, inadequate land availability, low public awareness, ineffective socialization, and poor coordination among institutions. This study provides recommendations to improve the effectiveness of the Siak River Basin management program.