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INDONESIA
Jurnal Penelitian dan Pengkajian Ilmiah
ISSN : -     EISSN : 30318939     DOI : https://doi.org/10.62335/dm8f6t74
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah accomodates original research, or theoretical papers. We invite critical and constructive inquiries into wide range of fields of study with emphasis on interdisciplinary approaches: Humanities and Social sciences, that include: Economics, Health, Social, Science, Engineering, Computer Science & IT, Politic and Law.
Arjuna Subject : Umum - Umum
Articles 344 Documents
Analisis Evaluatif Moderasi Beragama: Tantangan Tata Kelola, Dilema Wacana, dan Rekomendasi Penguatan Kebijakan Fihrisi, Fathan; Suwardi, Suwardi
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 2 No. 11 (2025): CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah, November 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v2i11.1914

Abstract

The Religious Moderation Program is a key policy of the Indonesian government, mainstreamed through the National Medium-Term Development Plan (RPJMN) 2020–2024. This program aims to foster attitudes of balance, tolerance, and the prevention of extremism in order to reduce religion-based conflicts. However, the implementation of this program often faces substantive challenges, marked by social tensions and criticism that the policy remains largely rhetorical and top-down, lacking genuine effectiveness at the grassroots level. This study aims to objectively analyze the factors contributing to this gap and to formulate constructive recommendations for improving policy governance. The research employs a qualitative descriptive method based on literature study, reviewing reputable academic journals through the theoretical framework of policy implementation by Mazmanian and Sabatier, as well as Norman Fairclough’s Critical Discourse Analysis (CDA). The evaluation results reveal three main areas that hinder the program’s impact: 1) Managerial Governance Challenges, where the top-down approach, dualism of programs (the Religious Moderation Village Program and the Religious Harmony-Conscious Village Program), and limited public participation constrain operational effectiveness, as analyzed through the Mazmanian–Sabatier framework. 2) Discourse Communication Dilemmas, where the policy texts are prone to interpretation (through CDA) as carrying hidden ideological agendas that potentially marginalize conservative religious views, thus triggering ideological resistance that requires careful management. 3) Lack of a Holistic Policy Priority, referring to the tendency to overemphasize “harmony” while failing to prioritize Freedom of Religion and Belief (FORB) as a central agenda. This study recommends adaptive governance reform, strengthened inter-agency coordination, and the reaffirmation of Religious Moderation as a constitutional guarantee of Freedom of Religion and Belief, to ensure a more sustainable and inclusive impact.
Role of E- commerce Providers’ Strategy on Increase of the Online Shops Growth (A Case of Indonesian Ecommerce during the Digital Age) Jusuf, Dewi Indriani; Sarwono, Jonathan
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 2 No. 12 (2025): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Desember 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v2i12.1923

Abstract

The aim of the research is to know the role of e- commerce providers’ strategy on increase of the online shops growth in Indonesia. The method used is systematic secondary data search and meta analysis. This study finds the following matters concerning to Indonesian major  e-commerce platform providers: First, there are five popular means of online advertisement, namely search engine, social media, comment, web site and compared price. Second, the most effective digital advertising channels to reach consumers are search engines, such as Google. Third, the most popular social media usage is TikTok and Instagram. Fourth, the most effective social commerce strategies are as follows: a) Interactive Content; b) Influencer Marketing; c) User-Generated Content; d) Social Proof; e) Special Promotions. Fifth, the emerging e-commerce trends in 2024: a)  increased use of livestream commerce as a primary sales channel; b) marketing strategies that leverage data analytics to improve customer experiences. Sixth, each of ecommerce provider has superior features. Seventh, number of visitors of the major ecommerce providers get more and more visitors. Eight, type of products that have been purchased by the consumers vary from small things, such as accessories, electronic goods up to home equipment. Ninth, the advantage of the online purchase for the consumers is that they can  compare the prices of products and get the cheaper price. Tenth, the payment method used by the online consumers can be summarized into two ways, namely prepaid and postpaid payment.
Pengaruh Kualitas Layanan BPJS Kesehatan terhadap Tingkat Kepuasan Pengguna Layanan Kesehatan Khususnya pada Pelayanan Rujukan di Kota Medan Pakpahan, Iyusarah; Rossevelt, Franklin Asido; Aisyah, Dara; Azzahra, Syahirah; Munthe, Jane Bortana Br; Sitompul, Graciela Ulina; Prayoga, Muhammad Alvin
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 2 No. 12 (2025): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Desember 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v2i12.2003

Abstract

Referral services under BPJS Health in Medan City continue  to encounter issues such as delays, mismatched facilities, and limited empathy from healthcare personnel, contributing to rising public dissatisfaction. This study aims to analyze the influence of BPJS Health service quality on user satisfaction in referral services in Medan City. A quantitative approach was employed through questionnaire distribution to BPJS participants who had accessed referral services, with validity and reliability testing conducted on the instrument. Data were analyzed using correlation tests and simple and multiple linear regressions to determine the relationships and effects among variables. The results show that both service quality and referral process quality have strong and significant impacts on user satisfaction. Responsive service, clear procedures, timeliness, and effective coordination between healthcare facilities were found to enhance participants’ perceptions of service quality. The study concludes that improving service quality particularly within referral mechanisms is essential for increasing user satisfaction and improving the effectiveness of healthcare delivery in Medan City.
Analisis Pengaruh Kepatuhan dan Kesadaran Mahasiswa terhadap Bahaya Asap Rokok pada Kawasan Tanpa Rokok di FISIP USU Harahap, Aisyah Rinjani; Rosselvelt, Franklin Asido; Aisyah, Dara; Safitri, Ani; Siadari, Irwan Maruli; Simatupang, Keyko Imelda; Siregar, Nabila Sakila
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 2 No. 12 (2025): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Desember 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v2i12.2011

Abstract

The Smoke-Free Area (Kawasan Tanpa Rokok/KTR) policy is implemented as an effort to create a healthy academic environment free from cigarette smoke. However, its enforcement still faces challenges, particularly regarding students' compliance and awareness. This study aims to analyze the influence of compliance and awareness regarding the dangers of cigarette smoke and how these variables affect smoking behavior and comfort within the smoke-free area at the Faculty of Social and Political Sciences, Universitas Sumatera Utara. This research applies a quantitative survey method with 30 participating students. The research instrument was examined through validity and reliability testing, classical assumption testing, and further analyzed using multiple linear regression. The findings indicate that students’ awareness has a significant influence on smoking behavior and compliance with KTR regulations, while compliance without awareness does not significantly affect smoking behavior. Additionally, both awareness and compliance simultaneously contribute to students’ comfort in the smoke-free environment. These results suggest that effective implementation of smoke-free policies requires not only rules and enforcement but also continuous education to strengthen awareness. Therefore, strengthened regulation combined with health promotion strategies is necessary to support the development of a healthy campus culture.
Analisis Tingkat Kepuasan Masyarakat terhadap  Sistem Pelayanan Pengangkutan Sampah di Jalan Berdikari, Kelurahan Padang Bulan, Kecamatan Medan Baru Ginting, Dora Karyati Br; Rossevelt, Franklin Asido; Aisyah, Dara; Mariani, Dinda; Silitonga, Chelsea Rahmadhani; Lubis, Najwa Rahmadani
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 2 No. 12 (2025): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Desember 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v2i12.2012

Abstract

This study aims to analyze the level of community satisfaction with the waste collection service on Berdikari Street, Padang Bulan Village, Medan Baru District, Medan City, and to examine the influence of service quality (SERVQUAL dimensions) on that satisfaction. The research uses a descriptive quantitative approach with a survey method. Data were collected via questionnaires from local residents, covering service quality indicators across five SERVQUAL dimensions (tangibles, reliability, responsiveness, assurance, and empathy). Data analysis was conducted by calculating a Community Satisfaction Index (CSI) and performing a Pearson correlation test to assess the relationship between service quality and satisfaction. The results show that the community’s satisfaction level falls into the “satisfied” category with a CSI value of around 78.5%. However, two service dimensions  reliability and responsiveness scored lower than the others, indicating the need for improvements in collection schedule punctuality and speed of response to complaints. The statistical analysis confirms a significant positive relationship between service quality and community satisfaction. In conclusion, the better the perceived quality of the waste collection service, the higher the community’s satisfaction; thus, improvements in reliability and responsiveness are recommended to further enhance resident satisfaction.
Penjatuhan Pidana Tambahan dengan Sistem Pemberatan Pidana Militer pada Kasus Tindak Pidana Disersi Andayani, Lily; Ikrardini, Zulfika
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 1 No. 2 (2024): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Februari 2024
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v1i2.2032

Abstract

The imposition of an additional criminal penalty in the form of dishonorable discharge from military service on perpetrators of desertion is within the judge's authority, even though related desertion regulations may allow the perpetrator not to be discharged. The judge has the discretion to consider the nature and essence of the defendant's actions, which are deemed unfit to be retained in military service. This dismissal is seen not only as an administrative sanction but also as an effective preventive strategy against deviant behavior among soldiers, while providing legal certainty for recidivists of the criminal act of desertion. This research uses a normative juridical method with document study as the data collection technique, involving relevant legislation and court decisions. The analysis is carried out qualitatively and normatively and presented descriptively. The results indicate that dismissal can be an effective preventive measure, supporting the enforcement of military discipline, and providing a deterrent effect against similar future violations.
Tinjauan Putusan Pengadilan Militer Bandung Nomor 196-K/PM.II- 09/AD/XII/2021 bagi Anggota Militer yang Melakukan Tindak Pidana Berulang Andayani, Lily; Ikrardini, Zulfika
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 1 No. 2 (2024): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Februari 2024
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v1i2.2033

Abstract

In military criminal law, a service member who commits a repeated criminal offense (recidivist) may be subject to an additional penalty in the form of dishonorable discharge from military service. This sanction is based on military interests, as the member is deemed no longer beneficial or representative of the Indonesian National Armed Forces (TNI) or the public, considering their history of repeated criminal acts. However, in Judge's Verdict Number 196-K/PM.II-09/AD/XII/2021 of the Military Court II-09 Bandung, the defendant, a ten-time recidivist, was not subjected to the additional penalty of military discharge by the Panel of Judges. This research employs a normative juridical approach using document study for data collection and a normative qualitative analysis method, involving an in-depth analysis of the Judge's Verdict and the positive legal provisions in Indonesia. The findings conclude that the considerations given by the Panel of Judges in the said verdict failed to provide a proportional balance between legal interests, public interests, and military interests. The author argues that the Panel of Judges should have imposed the additional penalty of discharge from military service on the Defendant, as their actions are deemed to have a negative impact on the life order and value system within the TNI, such as the Sapta Marga (Seven Pledges), Delapan Wajib TNI (Eight TNI Obligations), Soldier's Oath, and other military foundations.
Tinjauan Yuridis terhadap Kewenangan Pengadilan Negeri Jakarta Pusat terkait Penundaan Pemilu 2024 dan Implikasi Keberlakuan Asas Erga Omnes Arimbi, Diah; Amanita, Aliesa; Andayani, Lily; Dwiprigitaningtias, Indah
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 1 No. 3 (2024): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Maret 2024
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v1i3.2034

Abstract

The postponement of the General Election (Pemilu) is a crucial issue in a democratic state governed by law such as Indonesia, where the constitution mandates elections be held every 5 (five) years. Controversy arose from the Central Jakarta District Court Decision Number 757/Pdt.G/2022/PN Jkt Pst, which ordered the General Election Commission (KPU) to postpone the 2024 General Election. This decision not only contradicted the constitution but was also problematic for ruling beyond the plaintiff's demands (ultra petitum partium). The indication of applying the principle of erga omnes in the decision also became a separate polemic, considering that this principle is fundamentally relevant only in the realm of public law, whereas the Central Jakarta District Court operates within the scope of private law. This research employs a normative juridical approach with descriptive-analytical specification, and a normative qualitative analysis method by analyzing Decision Number 757/Pdt.G/PN Jkt Pst against positive law provisions in Indonesia. The conclusion of the study indicates that Central Jakarta District Court Decision Number 757/Pdt.G/PN Jkt Pst is an invalid decision, as the Panel of Judges exceeded its authority (ultra vires) and ruled ultra petitum partium. Furthermore, the principle of erga omnes cannot be applied to the decision because it is inherently applicable only to court decisions within the scope of public law, not private law.
Pertanggungjawaban Perusahaan Panas Bumi dalam Pelaksanaan K3LL pada Pemanfaatan Tidak Langsung Ditinjau dari Permen ESDM Nomor 33 Tahun 2021 Tentang K3LL dan Kaidah Teknik Panas Bumi Andayani, Lily; Dwiprigitaningtias, Indah; Ikrardini, Zulfika
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 1 No. 3 (2024): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Maret 2024
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v1i3.2035

Abstract

The implementation of Occupational Safety and Health, Environmental Protection and Management (K3LL) is a fundamental obligation for every geothermal company, particularly in high-risk indirect utilization activities. The Minister of Energy and Mineral Resources (ESDM) Regulation Number 33 of 2021 establishes normative standards and technical rules that must be met by geothermal business operators, including the duty to conduct hazard identification, risk assessment, implement a K3LL Management System, and ensure sustainable environmental impact management. This research aims to analyze the geothermal company's liability in executing K3LL based on this regulation, and to examine the forms of administrative, civil, and criminal liability arising from violations or failures to fulfill K3LL obligations. The study employs a normative juridical method with a statutory and conceptual approach to examine the conformity of the company's K3LL implementation with the obligations stipulated in Permen ESDM 33/2021. The analysis also explores the relationship between geothermal technical rules, the principle of prudence, and the principle of environmental protection as the basis for legal liability. The results indicate that geothermal companies bear extensive and inherent legal responsibility, encompassing the obligation to ensure worker safety, prevent environmental pollution and damage, and guarantee compliance with technical standards throughout all stages of indirect utilization. Violations of K3LL obligations not only pose safety and environmental risks but can also lead to administrative sanctions (temporary cessation of activities, license revocation), up to criminal liability in the event of gross negligence resulting in environmental damage or fatalities. This research affirms that effective K3LL implementation is an integral part of sustainable geothermal industry governance and a strategic instrument for minimizing operational risks, strengthening environmental protection, and realizing a safe, efficient, and responsible utilization of geothermal energy.
Transformasi Tata Kelola Pemerintahan Desa Berbasis Smart Village Government: Studi Kasus Kabupaten Bandung Barat Amanita, Aliesa; Andayani, Lily; Ardan, R. Ardini Rakhmania
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 1 No. 10 (2024): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Oktober 2024
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v1i10.2036

Abstract

The development of information technology has prompted local governments to adopt more innovative governance models, including the concept of Smart Village Government, as an effort to strengthen the effectiveness of village administration. This research aims to analyze the transformation of digital-based village governance in West Bandung Regency, and to identify the supporting factors, challenges, and its impact on the quality of public services, transparency, and community participation. The research method used is a descriptive-qualitative approach with case studies in several villages that have implemented the smart village program. Data were collected through interviews, observation, and review of official documents. The results show that the implementation of Smart Village Government in West Bandung Regency is capable of improving the efficiency of village administrative services, expanding access to public information, and facilitating community participation through digital platforms. This transformation has also encouraged the increased capacity of village officials in using information technology. However, implementation still faces a number of challenges, such as limited internet infrastructure, uneven digital literacy among the community, and the sustainability of the operational budget for village applications. This research concludes that the success of Smart Village Government is highly determined by the commitment of the local government, multi-stakeholder collaboration, and the strengthening of technology and human resource capacity at the village level. Thus, this model has the potential to be an effective strategy in building modern, transparent, and responsive village governance.

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