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Review: Journal of Multidisciplinary in Social Sciences
Published by PT Lentera Ilmu Nusantara
ISSN : -     EISSN : 30316375     DOI : https://doi.org/10.59422/rjmss.v1i03
Core Subject : Economy, Science, Education, Social,
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences
Review: Journal of Multidisciplinary in Social Sciences, published by Lentera Ilmu Nusantara. Review: Journal of Multidisciplinary in Social Sciences accommodates the publication of Multidisciplinary Research results in the field of Social Sciences conducted by Lecturers as a manifestation of the Tri Darma of Higher Education. Review: Journal of Multidisciplinary in Social Sciences is an electronic journal that is professionally managed using the Open Journal System, published 12 times a year, namely every month.
Arjuna Subject : Umum - Umum
Articles 122 Documents
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Quality Control of Legano Products Using DMAIC and FTA for Quality Improvement Efforts at PT Fitria Jaya Lestari Fazliansyah, Muhamad Rohul; Dimas, Akmal; Putra, Muhammad Reza Ramanda; Alfiansyah , Daffa; Prastyo, Yudi
Review: Journal of Multidisciplinary in Social Sciences Vol. 1 No. 13 (2024): December 2024
Publisher : Lentera Ilmu Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59422/rjmss.v1i13.677

Abstract

Inadequate quality control at PT Fitria Jaya Lestari has caused problems for the company. This problem is characterized by a fairly high level of defects in Legano products, reaching 11.28%. The problem arises due to the absence of an effective quality control method at PT Fitria Jaya Lestari. To analyze this problem, the DMAIC method is used in conjunction with Fault Tree Analysis (FTA). The purpose of this research is to identify the causes of the high defect rate and provide improvement suggestions to overcome the defect problem in Legano products. The method applied in this research is DMAIC with Fault Tree Analysis to find out the causes of high defect rates and propose improvements for defect problems in Legano products. The results of the analysis show a DPMO value of 28,443.58 or the possibility of 28,443 defects in a 12-month period, with the causes of defects including Humans, namely the lack of job training for employees and the low quality of human resource graduates, Machines, namely temperatures that are too high, Materials, namely raw materials made from rubber waste, and Methods, namely the absence of guidelines for cutting. Given these results, there are several suggestions for improvement such as conducting job training for employees, recruiting workers with good quality graduates, changing raw materials from rubber waste to rubber seeds, and making work instructions and jig parts as cutting guides.
Ergonomic Analysis in Improving Efficiency and Occupational Health in Shift Work: Literature Review Permana R, Alief; Hartanto K, Deni; Rahayu A, Dewi; Erlangga P, Muhamad; Prastyo, Yudi
Review: Journal of Multidisciplinary in Social Sciences Vol. 1 No. 10 (2024): September
Publisher : Lentera Ilmu Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59422/rjmss.v1i10.683

Abstract

This study aims to analyze the application of ergonomic principles in improving occupational efficiency and health in shift work. Through a review of the literature, it was found that ergonomic interventions, such as setting working hours, adding breaks, and designing workplaces accordingly, can significantly reduce fatigue and stress levels in employees. Various studies show that workload adapted to the physical capacity of workers can reduce musculoskeletal complaints and increase productivity. The results of the analysis show that the application of ergonomic principles is not only beneficial for workers' health, but also improves the company's operational efficiency. Therefore, it is recommended that companies consider implementing ergonomic policies in human resource management to create a healthy and productive work environment. This research provides important insights for managers and stakeholders in designing work systems that support employee well-being in a shift work environment.
Reducing Lost Glass with PDCA Method at PT XYZ Asep, Asep; Syaifullah, Agus Muhammad; Dahlia, Santi; Kinasih, Sekar; Prastyo, Yudi
Review: Journal of Multidisciplinary in Social Sciences Vol. 1 No. 11 (2024): October
Publisher : Lentera Ilmu Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59422/rjmss.v1i11.684

Abstract

PT XYZ is a glass manufacturing company with a production efficiency target of 83%. However, the high level of glass loss, especially in the IS Forming process in the C2.4 production line, hindered the achievement of this target. By using the PDCA (Plan, Do, Check, Action) method, this study aims to reduce glass loss caused by the Invert-Revert Center Line Problem. Remedial measures include root cause analysis, resetting technical parameters, and implementing specific solutions such as dummy settings, plunger timing settings, and cooling pressure optimization. From this PDCA approach, there was a significant decrease in glass loss from 173.37 tons to 71.05 tons, or by 59%. This implementation not only improves production efficiency but also provides cost savings. This study shows that the PDCA approach is effective in identifying and solving production problems, so that it can be applied to similar cases in other industrial sectors.
Experiential Marketing’s effect on Customer Loyalty with Customer Satisfaction as Intervening Variabel Riyanto, Kuwat; Nurelisah, Siti Hazar; Purwanti, Purwanti
Review: Journal of Multidisciplinary in Social Sciences Vol. 1 No. 12 (2024): November
Publisher : Lentera Ilmu Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59422/rjmss.v1i12.690

Abstract

This study aims to analiyze the effect of experiential marketing on customer loyalty with customer satisfaction as an intervening variabel among MS Glow customers in Cikarang. The research adopts an associative approach with 91 respondents selected through purposive sampling. Data were analyze using the SmartPls method. The results show that experiential marketing positively influences customer satisfaction, which subsequently impacts customer loyalty. Furthermore, cutomer satisfaction significantly mediates the relationship between experiential marketing and customer loyalty. This study underscores the importance of effective experiential marketing strategies to enhance customer loyalty by improving customer satisfaction.
Problems During the Throttle Body Production Process at PT HK Manufacturing Alfajri, Aktsa; Fadlan, Khafi Dehan; Alfatih, Muhamad; Alwan, Naufal; Prasetyo, Teddy; Prastyo, Yudi
Review: Journal of Multidisciplinary in Social Sciences Vol. 2 No. 01 (2025): January 2025
Publisher : Lentera Ilmu Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59422/rjmss.v2i01.704

Abstract

The throttle body is one of the important components in the vehicle's fuel system, especially those that use electronic fuel injection (EFI) technology. This component serves as the main conduit to deliver air to the intake manifold. However, in the production process of throttle bodies, there are a number of problems that affect product quality, such as leaks, dents, pin holes, yuhike, and rust. These problems not only impact the efficiency of vehicle use, but also reduce consumer satisfaction and increase production costs due to wasted time on repairs. This study aims to identify the main causes of these problems, such as errors in the installation of components, inappropriate temperature conditions, and the influence of humidity. With quantitative methods, this research involves observation and visual inspection on the products produced, including leak tests with Leak Test machines. The results of the study show the need for design improvement, material quality control, and the implementation of better production strategies to reduce the defect rate. The implementation of this solution is expected to increase production efficiency, optimize the quality of the throttle body, and meet consumer needs and desires.
Quality Control in Plastic Injection Manufacturing at PT. Minebea Accesssolution Indonesia The Number of NG Scratch Aziz, Khaerul; Pranata, Juan; Alam, Ihsan Cahya; Ramadhani, Fajri; Burhanudin, Ahmad Zaky; Prastyo, Yudi
Review: Journal of Multidisciplinary in Social Sciences Vol. 2 No. 01 (2025): January 2025
Publisher : Lentera Ilmu Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59422/rjmss.v2i01.705

Abstract

The company is critical in quality, namely a lot of NG (Not Good) is sent to the Assembly, the type of NG (Noot Good) that is sent a lot is NG (Scracth) in the TG1 R/L Base part affects the cycle time in the production process on the assembly line to analyze and find out the root cause of the problem, we use 4M (Man, Machine, Method, Material) analysis and PDCA silkus. It was found that the root of this problem is the lack of implementation of 1 QC Inplant that understands the standard quality of products in plastic injection manufacturing, dirty dies, lack of maintenance of dies (molds) and the existence of a high workload which was originally the number of machines operated by 1 operator 2 machines, now it is 4 machines 1 operator, so there is a lack of operator time in checking the product, Before the repair of defective products reached 25%/month and the yield decreased to 8%/boaln after implementing the repair. The improvement steps include, the addition of 1 QC inplant who understands the quality standards on the product, the addition of check seet cleaning dies, and further training to machine operators. This study concluded that the improvement was effective even though it was not 100%, in identifying and controlling factors that affect quality in the production process in each shift.
The Influence of Product Reviews and Ratings and Shopee Live on Purchase Decisions through Consumer Trust as an Intervening Variable on Shopee Prabowo, Ibnu Tri; Purnamasari, Pupung
Review: Journal of Multidisciplinary in Social Sciences Vol. 1 No. 13 (2024): December 2024
Publisher : Lentera Ilmu Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59422/rjmss.v1i13.707

Abstract

This study aims to examine the influence of product reviews and ratings and Shopee Live on consumer purchase decisions on the Shopee e-commerce platform, with consumer trust as an intervening variable. Along with the rapid development of e-commerce in Indonesia, platforms such as Shopee have offered various features to improve the shopping experience, including product reviews, ratings, and live streaming features such as Shopee Live. Product reviews and ratings are often important indicators for consumers in making purchase decisions, as they provide social proof that increases consumer confidence in the quality of the products sold. Meanwhile, Shopee Live allows for direct interaction between sellers and buyers, which can reduce uncertainty in online shopping, as well as strengthen consumers' emotional connection and trust in products and sellers. This study uses a quantitative method with a survey design to collect data from Shopee consumers who actively use the Shopee Live feature and often buy products on the platform. The collected data was then analyzed using Smart PLS version 4, a software for Partial Least Squares (PLS), which allows testing the relationship between the variables involved. The results of the analysis show that product reviews and ratings have a significant positive influence on consumer trust, as well as Shopee Live, which has also been proven to increase consumer trust. Consumer trust then mediates the relationship between product reviews and ratings as well as Shopee Live and purchase decisions. These findings highlight the importance of consumer trust in mediating the influence of e-commerce features on purchase decisions, as well as how interactive features such as Shopee Live can strengthen aspects of trust that ultimately influence consumer purchase decisions. With these findings, this research contributes to the development of digital marketing strategies on e-commerce platforms, especially in strengthening elements that can increase consumer trust, such as product reviews, ratings, and direct interactions through the Shopee Live feature. Sellers on Shopee are advised to pay more attention to the quality of product reviews and ratings and use Shopee Live as a means to build stronger consumer trust and drive higher purchase decisions.
The Influence Of Animosity, Ethnocentrism, And Religiosity On Boycott Intentions At Mcdonald's In Jabodetabek Octavia, Margaretha; Asri, Hendri Rahmayani; Gisijanto, Hantoro Arief; Hartanti, Nenik Diah; Setyarini, Ekaning
Review: Journal of Multidisciplinary in Social Sciences Vol. 1 No. 13 (2024): December 2024
Publisher : Lentera Ilmu Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59422/rjmss.v1i13.709

Abstract

The escalating Israeli-Palestinian conflict has sparked a global wave of solidarity, including in Indonesia. Boycotts against American products, such as McDonald’s, have become a popular form of protest. The purpose of this study is to analyze animosity, ethnocentrism, and religiosity on boycott intentions at McDonald’s in Jabodetabek. The method of analysis in this study uses quantitative methods using primary data obtained from distributing questionnaires as many as 130 respondents. The sampling method in this study is non probability sampling with purposive sampling technique with the testing tool used is SmartPLS. The results of this study indicate that the animosity, ethnocentrism and religiosity variable affects boycott intentions.
Comparative Analysis of Steam and Epic Games Store Application Satisfaction Levels Using the Pieces Method Kusumarini, Cahyawati Diah; Ansi, Caesario Dwinathaly
Review: Journal of Multidisciplinary in Social Sciences Vol. 2 No. 01 (2025): January 2025
Publisher : Lentera Ilmu Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59422/rjmss.v2i01.742

Abstract

Application-based game stores are on the rise recently, so there is a tight gap between Steam and the Epic Games Store. This research provided a description of user satisfaction level towards the two applications and served as a measure of the success of these two applications. The type of research conducted was quantitative research that analyzes data collection from a Likert scale questionnaire instrument. The method used was a descriptive analysis of user satisfaction level on both applications using the PIECES method. This research showed that both applications get satisfaction level results of "Satisfied" category in all variables of the PIECES method. Based on each variable value, the Epic Games Store application was superior to the Steam application. Epic Games Store exceled in four variables, namely Information, Economics, Efficiency, and Service, while the Steam application exceled only in Control & Security variable. Performance variables in both applications got the same value.
The Influence of Leadership Style and Work Environment on Employee Performance Rahmawati, Putri Pramudia; Setyowati, Rini
Review: Journal of Multidisciplinary in Social Sciences Vol. 2 No. 01 (2025): January 2025
Publisher : Lentera Ilmu Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59422/rjmss.v2i01.766

Abstract

One way to achieve optimal employee performance or even improve it is to create a comfortable, safe, conducive, and pleasant work environment. This study uses a quantitative design. The data collected from the questionnaire will be analyzed using statistical tools with the help of SPSS. Based on the analysis, it can be found that there is an influence of leadership style , performance environment, simultaneously on employee performance. Based on the results of the analysis, it can be seen that there is a significant influence between leadership style, on employee performance Based on the data that has been presented previously, it shows that the work environment variable has a positive effect on employee performance.

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