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Public Service And Governance Journal
Published by Universitas 17 Agustus 1945 Semarang
ISSN : 29637252     EISSN : 27979083     DOI : 10.56444
Core Subject : Social,
Environmental Science Social Sciences
Public Service And Governance Journal adalah terbitan berkala ilmiah yang diterbitkan oleh program studi Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik Universitas 17 Agustus 1945 Semarang. Public Service And Governance Journal terbit 2 (dua) kali dalam setahun, pada bulan Januari dan Juli. Public Service And Governance Journal adalah jurnal berkala ilmiah yang menjadi sarana publikasi bagi akademisi, peneliti, dan praktisi di bidang administrasi publik dalam menerbitkan artikel hasil penelitian (riset) maupun artikel telaah konseptual atau riview. Ruang lingkup dibidang : Manajemen Pelayanan Publik, Kebiajakan Publik, Tata Kelola Pemerintahan
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 320 Documents
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Strategi Pemerintah Desa dalam Pengembangan Wisata Danau Rana Kulan, Desa Rana Kulan, Kecamatan Elar, Manggarai Timur Lusia Talia Ayu Naji
Public Service and Governance Journal Vol. 6 No. 2 (2025): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i2.2882

Abstract

This study aims to examine the village government's strategy in developing the tourism potential of Lake Rana Kulan, located in Rana Kulan Village, Elar Sub-district, East Manggarai Regency. The research uses a descriptive method with a qualitative approach. Data collection techniques include interviews, observation, and documentation, using both primary and secondary data sources. Data analysis was carried out through data reduction, data presentation, and conclusion drawing. The study adopts the tourism development components theory by Gunn (2002), which includes attraction, service/facilities, promotion, transportation, and information. The results show that the village government is working to develop tourism attractions such as the lake's natural beauty, fishing and swimming activities, as well as cultural attractions like festivals. In terms of facilities, gazebos, toilets, parking areas, a stage, and trash bins are available, although food stalls and accommodations remain limited. Basic infrastructure such as solar power (PLTS) and internet networks are in place, but clean water supply remains a challenge. Promotion is conducted through social media and cultural festivals, with plans to develop a village website. Road access to the location is still damaged but under repair, supported by local motorcycle taxi services. In terms of information, there are directional signs and digital access via Google Maps and the Jadesta website. Overall, the strategies implemented indicate the village government's commitment to tourism development, although infrastructure and facility limitations remain obstacles.
Strategi Pemberdayaan Masyarakat Dalam Meningkatkan Hasil Sektor Pertanian di Desa Suelain, Kecamatan Lobalain, Kabupaten Rote Ndao Ndun, Gerivan; Jeni J. Therik; Aspri Budi Oktavianto
Public Service and Governance Journal Vol. 6 No. 2 (2025): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i2.2884

Abstract

This research aims to understand and analyze community empowerment strategies in improving agricultural sector outcomes in Suelain Village, Lobalain District, Rote Ndao Regency. The method used is a qualitative approach with descriptive research type. Data were collected through interviews, observations, and documentation. The results show that empowerment strategies are implemented through three main approaches: enabling (community empowerment as access), enhancing (community empowerment as capacity building), and protecting (community empowerment through protection). Although the strategies have been designed in an integrated manner, the implementation still faces various obstacles such as budget limitations, lack of technical training, and the suboptimal role of agricultural extension workers. This study recommends the need for efforts to strengthen institutions and enhance collaboration among stakeholders to support the success of farmer community empowerment.
Penerapan Dynamic Governance untuk Meningkatkan Pelayanan Publik dalam Pembangunan Zona Integritas Menuju WBBM di BBPMP Jatim. Jihan Nabilah Adinda Putri; Bambang Kusbandrijo; Supri Hartono
Public Service and Governance Journal Vol. 6 No. 2 (2025): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i2.2889

Abstract

Bureaucratic reform in Indonesia is a key focus of the government to improve the quality of public services that are effective, efficient, and accountable. This study aims to analyze the implementation of Dynamic Governance in the development of the Integrity Zone at the East Java Provincial Education Quality Assurance Agency. The method used is a descriptive qualitative approach, which allows for a deep understanding of the perspectives of employees and the community. The findings indicate that the application of the elements of Thinking Ahead, Thinking Again, and Thinking Across in Dynamic Governance can improve public services at the East Java Provincial Education Quality Assurance Agency. However, there are still challenges in employees' understanding of the concept of the Integrity Zone and resistance to change. The implications of this study highlight the importance of training and socialization to enhance employees' understanding, as well as cross-sectoral collaboration in achieving the goals of a clean and service-oriented Integrity Zone. This research is expected to contribute to the development of a more adaptive and responsive governance model that addresses community needs.  
Analisis Dampak Partisipasi Masyarakat pada Perekonomian Keluarga di Kampung Wisata Batik Okra Surabaya Ajeng Rana Amelia Nugraha; Rachmawati Novaria; Dida Rahmadanik
Public Service and Governance Journal Vol. 6 No. 2 (2025): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i2.2899

Abstract

Kampung Wisata Batik Okra Surabaya which is located in the central area of Surabaya, has a great opportunity to be developed into one of the leading tourist destination centers as well as a cultural education center. Tourists who visit can participate in the process of making written batik which is the main attraction. This research is descriptive with a qualitative approach with the theory of community participation by Marschall (2006) to analyze the impact of community participation on the family economy in Kampung Wisata Batik Okra Surabaya. The results obtained through the research found that the Kampung Wisata Batik Okra Surabaya has not been optimal in meeting one of the three main indicators in the success of community participation stated by Marschall, namely the ability of the community to be involved in the process. The researcher's suggestion is to give awards to residents who actively contribute so that participation becomes more sustainable and develop sustainable training programs such as digital marketing, packaging of tourism products, or the management of batik galleries that are more attractive for tourists to visit.
Tata Kelola Pemerintah dalam Penanggulangan Kondisi Bencana Banjir di Kawasan Permukiman Pahandut Seberang Indra Junedi; Indrawan Permana; Theresia Susi
Public Service and Governance Journal Vol. 6 No. 1 (2025): Januari : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i1.2904

Abstract

This research aims to find out the Governance of the Government in Overcoming Flood Disaster Conditions in the Pahandut Seberang Settlement Kawasam. The research method used in this research is descriptive method. Data was collected through field observations. This research was conducted in Pahandut Seberang Village, Palangka Raya City, Central Kalimantan Province. Based on existing data as a research site in flood-affected areas in Pahandut Seberang Village at the location of residents in RT 02, 03, 04 and 05. The research time was carried out from the date of issuance of the research permit within a period of 3 (three) months, 1 (one) month of data collection and 2 (two) months of data analysis. Materials and tools used in research include stationery, cameras, and observation guides. The process of analysing qualitative research data is an integral part of data analysis activities such as: data reduction, data presentation & conclusion drawing/verification. The results of this study indicate that to be able to get solutions to overcome these various obstacles, namely: Flooding in Kelurahan Pahandut Seberang has a significant impact on the social and economic conditions of the community. Social impacts include damage to homes, disruption of daily activities, and health problems. Economic impacts include losses from the agriculture sector, small businesses, and loss of transport access.
Analisis Disiplin Kerja PNS di Dinas Ketenagakerjaan Kabupaten Supiori Iriawan, Hermanu; Tandi , Junita Garianti
Public Service and Governance Journal Vol. 6 No. 2 (2025): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i2.2928

Abstract

Optimizing public services is providing professional and quality services that have positive implications for community satisfaction. This study aims to find out the Work Discipline of Civil Servants at the Manpower Office of Supiori Regency. The type of research carried out is qualitative research. Data collection techniques are carried out through observation, interviews and literature studies. Furthermore, the data analysis technique used is a qualitative data analysis technique. The results of the research show that the indicators seen based on time discipline, responsibility discipline, and regulatory discipline have gone well, which in general employees at the Manpower Office of Supiori Regency show a good level of compliance with the rules and regulations that have been set.
Penguatan Kapasitas Kelembagaan Kecamatan dalam Meningkatkan SDM untuk Pelayanan Publik di Kecamatan Rambutan-Banyuasin Budi Aziz; Mohamad Firdaus
Public Service and Governance Journal Vol. 6 No. 1 (2025): Januari : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i1.2932

Abstract

This study examines the importance of strengthening institutional capacity at the sub-district level to improve the quality of human resources (HR) among government officials in order to enhance public service delivery in Banyuasin Regency. As the frontline in the implementation of public services, sub-districts play a crucial role due to their direct interaction with the community. The main issue in this research is the low effectiveness of public services caused by limited institutional capacity and inadequate human resource competencies at the sub-district level. This study employs a descriptive qualitative approach using a case study method focused on Rambutan Sub-district. The theoretical framework includes institutional capacity theory, New Public Management (NPM), and New Public Service (NPS). The research findings indicate that developing institutional capacity through human resource training and the application of modern management practices has a positive impact on service quality. Changes in public service delivery largely depend on the sub-district’s ability to maximize the empowerment of its personnel.
Strategi Pemerintah Desa Dalam Pengembangan Wisata Danau Rana Kulan, Desa Rana Kulan, Kecamatan Elar, Manggarai Timur Lusia Talia Ayu Naji
Public Service and Governance Journal Vol. 6 No. 2 (2025): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i2.2962

Abstract

This study aims to examine the village government's strategy in developing the tourism potential of Lake Rana Kulan, located in Rana Kulan Village, Elar Sub-district, East Manggarai Regency. The research uses a descriptive method with a qualitative approach. Data collection techniques include interviews, observation, and documentation, using both primary and secondary data sources. Data analysis was carried out through data reduction, data presentation, and conclusion drawing. The study adopts the tourism development components theory by Gunn (2002), which includes attraction, service/facilities, promotion, transportation, and information. The results show that the village government is working to develop tourism attractions such as the lake's natural beauty, fishing and swimming activities, as well as cultural attractions like festivals. In terms of facilities, gazebos, toilets, parking areas, a stage, and trash bins are available, although food stalls and accommodations remain limited. Basic infrastructure such as solar power (PLTS) and internet networks are in place, but clean water supply remains a challenge. Promotion is conducted through social media and cultural festivals, with plans to develop a village website. Road access to the location is still damaged but under repair, supported by local motorcycle taxi services. In terms of information, there are directional signs and digital access via Google Maps and the Jadesta website. Overall, the strategies implemented indicate the village government's commitment to tourism development, although infrastructure and facility limitations remain obstacles.
Sinergi Kader Posyandu Dan Sanitasi Lingkungan Dalam Upaya Penurunan Stunting di Kelurahan Tanjung Mas Kota Semarang Christine Diah Wahyuninsih
Public Service and Governance Journal Vol. 6 No. 2 (2025): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i2.2963

Abstract

<p style="text-align: justify;"><em>This study aims to analyze the synergy between posyandu cadres and environmental sanitation in reducing stunting rates in Tanjung Mas Sub-District, Semarang City. Using a qualitative approach and data collected through observation, interviews, and documentation over the past two years (2023&ndash;2024), the research found that community-based interventions through active posyandu cadres, along with improved environmental sanitation, significantly impacted the decline in stunting prevalence in the area. This research adopts the public policy implementation theory of Sabatier &amp; Mazmanian (2022) as well as the cross-sector collaboration theory, and Van Meter and Horns policy implementation theory. Findings indicate that the stunting rate in Tanjung Mas Sub-District decreased from 18.5% in 2022 to 11.2% by the end of 2024. The study recommends strengthening inter-agency coordination, providing ongoing training for posyandu cadres, and improving sanitation infrastructure.</em></p>
Street Level Bureaucracy Dalam Pelaksanaan Penanganan Stunting di Kabupaten Sidoarjo Andrea Caesarinda Daffa Ardhana; Dida Rahmadanik; Adi Soesiantoro
Public Service and Governance Journal Vol. 6 No. 2 (2025): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i2.2964

Abstract

Street-level bureaucracy refers to the role of frontline bureaucrats who directly engage with the public in the implementation of public policies, including stunting management. In Sidoarjo Regency, stunting remains a critical public health issue with long-term implications for human capital development, despite the government’s continuous efforts to reduce its prevalence. Actors such as posyandu cadres, health center personnel, and officials from the District Health Office serve as the front line in detecting stunting cases, delivering nutritional counseling, monitoring child growth, and connecting communities with essential health services. However, the effectiveness of these roles is often constrained by limited resources, excessive workloads, lack of adequate training, and insufficient incentives that do not reflect the complexity of their responsibilities. Furthermore, policy implementation is frequently hindered by weak inter-sectoral coordination, low community engagement, and the gap between administrative guidelines and the realities faced in the field. The discretionary power held by these street-level bureaucrats becomes both a strength and a challenge—allowing for flexible adaptation to local needs while raising concerns about accountability and service consistency. Addressing stunting effectively at the local level requires strategic capacity-building for implementers through continuous training, fair compensation, and strengthened collaboration among governmental actors and other stakeholders. These efforts must be integrated, holistic, and sustainable in order to truly tackle the root causes of stunting and generate meaningful improvements in public health outcomes.

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