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Diterbitkan Oleh: Tim Penerbit Kolaborasi Lajagoe Pustaka dan Lemlit Unisan Sidrap Jl. Harapan Bangsa Perumahan BTN Batulappa Blok D1/1 Sidenreng Rappang Tlp 04213594821 lajagoepustaka@gmail.com
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Lajagoe Journal of Management and Business
Published by Universitas Ichsan Sidenreng Rappang
ISSN : 29871247     EISSN : 29871239     DOI : 10.61912
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
LAJUMEN: Lajagoe Journal of Management and Business is expected in the future to be developed as a means of disseminating information and scientific development for lecturers, students, and the general public as well as experts and practitioners in the fields of management and business economics. Articles published in LAJUMEN: Journal of Management and Business are articles that have been reviewed by qualified peer-reviewers. LAJUMEN: Journal of Management and Business is published twice in one volume a year, namely the period April-June and August-October.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 5 Documents
 1 
Search results for , issue "Vol 1 No 2 (2023): Desember 2023" : 5 Documents clear
THE INFLUENCE OF SERVICE, QUALITY, PRICE, AND PLACE ON CUSTOMER LOYALITY (CASE STUDY OF CAFÉ FINARE PALOPO CITY) Rahmadani, Nurul; Manda Sari; Ari Putra; Nurjannah; Idhasari
Jurnal Manajemen Dan Bisnis Vol 1 No 2 (2023): Desember 2023
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/lajumen.v1i2.27

Abstract

The purpose of this study was to determine the effect of service quality, price, and location on customer loyality at Café Finare, Palopo City. This study used a quantitative approach and sampling techniques using incidental sampling method descriptive analysis, validity and reliabillity tests and multiple linear regression analysis ware used as multiple analysis techniques. This study uses multiple analysis techniques. This study uses multiple linear aggression analysis with a significance level of 55% using SPSS.20 data processing techniques. The results of the study partially explain that while the price variable and place variable have no significant effect on customer loyality, while the service quality variable has a significant positive effect on customer loyality, at he same time the service quality, price, and place variables have a significant effect.  
THE EFFECT OF TRAINING AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE IN THE OFFICE OF THE INDONESIAN ENVIRONMENTAL AND FORESTRY RESEARCH AND DEVELOPMENT CENTER IN MAKASSAR Fahruni Khaerunnisa; Muh Asdar; Kurniawan
Jurnal Manajemen Dan Bisnis Vol 1 No 2 (2023): Desember 2023
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/lajumen.v1i2.28

Abstract

The purpose of this study was to test and analyze the effect of training and work motivation on employee performance at the Makassar Research and Development Center for Environment and Forestry. Data collection uses primary data obtained from questionnaires using saturated sampling techniques. The population is all permanent employees at the Makassar Research and Development Center for Environment and Forestry with a total of 51 people. The results of the questionnaire have been tested for validity and reliability, and the classical assumptions in the form of normality assumptions and heteroscedasticity assumptions have been tested. Methods of data analysis using multiple regression techniques. The results showed that the proposed hypothesis was accepted because it showed positive and significant results of hypothesis testing. This means that Training and Work Motivation have a positive and significant effect on Employee Performance.
EFFECT OF WORK STRES TO THE EMPLOYEE’S TURNOVER INTENTION Dendi Sanjaya; Shalahuddin; Dodi Apriadi; Ferawati Usman; Rahmi Nur Islami
Jurnal Manajemen Dan Bisnis Vol 1 No 2 (2023): Desember 2023
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/lajumen.v1i2.29

Abstract

At the work, stress work is required in order to increase employee’s work. However, if a person chases the ambition and having an over pressure at work, it will cause distress to appear which causing an employee has a desire to search for a new job that has correspond with their ambition and workload. Comfortability, and inconvenience of an employee to their working environment will show desire to search for a new work. This research was arranged to explain the definition of work stress, turnover, what is turnover intention, and the correlation of turnover intention with work stress. The type of data used to create this research is qualitative data by amassing scientific researches which the source was from Google Scholar and Garda Rujukan Digital or GARUDA. This research showed that there was a positive impact between work stress with employee’s turnover intention.
THE INFLUENCE OF ORGANIZATIONAL CULTURE AND ORGANIZATIONAL COMMITMENT ON EMPLOYEE PERFORMANCE AT PT. BANK DANAMON TBK, AHMAD YANI MAKASSAR BRANCH Muhammad Erfan; Muhammad Bakri; Gazali Amin
Jurnal Manajemen Dan Bisnis Vol 1 No 2 (2023): Desember 2023
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/lajumen.v1i2.30

Abstract

This research aims to partially test and analyze the influence of organizational culture and organizational commitment on employee performance at PT. BANK DANAMON Tbk Ahmad Yani Makassar Branch and to find out the variables that have a dominant influence on employee performance at PT. BANK DANAMON Tbk Ahmad Yani Makassar Branch. Data collection uses primary data obtained from questionnaires using the Slovin sample. The population is all employees at PT. BANK DANAMON Tbk Ahmad Yani Makassar Branch had 119 employees, while the sample taken was 54 respondents. The results of the questionnaire have been tested for validity and reliability, and also tested for classical assumptions in the form of normality assumptions and heteroscedasticity assumptions. The data analysis method uses multiple regression techniques. The research results show that the first and second hypotheses are accepted because they show positive and significant hypothesis results, this means that Organizational Culture and Organizational Commitment have a partially positive and significant effect on Employee Performance at PT BANK DANAMON Tbk Ahmad Yani Makassar Branch. The third hypothesis is accepted because it shows that the Organizational Commitment variable has a dominant influence on Employee Performance at PT. BANK DANAMON Tbk Ahmad Yani Makassar Branch.
THE INFLUENCE OF SERVICE QUALITY DIMENSIONS ON CUSTOMER SATISFACTION IN LIMITED COMPANIES (PT). ADIRA DINAMIKA MULTI FINANCE SATELLITE SIDENRENG RAPPANG DISTRICT Kadir, Abdul
Jurnal Manajemen Dan Bisnis Vol 1 No 2 (2023): Desember 2023
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/lajumen.v1i2.31

Abstract

This research aims to assess the influence of service quality dimensions, namely Reliability (X1), Responsiveness (X2), Assurance (X3), Empathy (X4), and Tangibles (X5), on customer satisfaction (Y) in the Limited Liability Company (PT) Adira Dinamika Multi Finance Satellite Sidenreng Rappang. Through the distribution of questionnaires to 65 respondents, the study found that all service quality dimensions both partially and simultaneously affect customer satisfaction. Service quality emphasizes meeting customer needs and delivering services accurately as per expectations. The correlation analysis results indicate that the Reliability dimension (X1) has the most dominant influence on customer satisfaction, reaching 86.8%, while 13.2% is influenced by other factors not investigated in this study. The F-test confirms that collectively, service quality dimensions significantly influence customer satisfaction. With an F-value of 85.194, far exceeding the F-table (2.37), the research supports that these variables have a significant simultaneous impact. The second hypothesis, stating that the Reliability dimension (X1) has a dominant influence, is substantiated with the highest t-value of 6.429 and a significance of 0.000. Therefore, H0 is rejected, and Ha is accepted. In this series of findings, it can be concluded that the Reliability dimension is the key factor in enhancing customer satisfaction at PT Adira Dinamika Multi Finance in Sidenreng Rappang.

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