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Jurnal Aktor
Published by Universitas Negeri Makassar
ISSN : 28084365     EISSN : 28085167     DOI : -
Core Subject : Social,
Social Sciences
JURNAL AKTOR is a high-quality open-access and peer-reviewed research journal with p-ISSN 2808-4365, and e-ISSN 2808-5167. JURNAL AKTOR providing a platform that welcomes and acknowledges high quality empirical original research papers about is a publication media to channel the scientific work of lecturers, theoretical, and practitioners in the field of public administration, as well as observers of public administration. Published by Program Studi Ilmu Administrasi, Fakultas Ilmu Sosial. JURNAL AKTOR published biannually, schedule in June and December, and the Journal Editorial invites researchers, academicians, professionals, and practitioners from all over the world to submit the manuscript. Authors can submit articles/manuscripts by logging into the Open Journal System (OJS) https://ojs.unm.ac.id/Aktor/author/submit
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 103 Documents
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The Role of Social Services in Improving the Welfare of Poor Communities in Takalar District Sakawati, Herlina; Azhari, Megawati; Sulmiah, Sulmiah
Jurnal Aktor Vol 3, No 1 (2023): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i1.54710

Abstract

This paper aims to find out how the role of the Social Service in Improving the Welfare of the Poor in Takalar Regency and what Supporting and Inhibiting Factors are encountered in optimizing it.  Using a qualitative approach, data collection was carried out through observation, interviews and documentation techniques.  The data analysis technique used is interactive data analysis through the stages of: data collection, data reduction, data analysis, and conclusion testing.  The results of this study indicate that the role of the Social Service in Improving the Welfare of the Poor in Takalar Regency is based on several indicators: 1.  Stabilizers that have not gone well, because the realization of social assistance programs for the poor has not been evenly distributed, 2. Innovators that are running well, due to new innovations from social services as a form of service that can help collect data on the poor effectively, 3.  Modernizers that have been going well, this can be seen from the impact of the program provided to the community which is very helpful in meeting the daily needs of the poor, 4. Pioneers that have not gone well, because there is no form of derivative services from the social services themselves that can provide  a form of pioneering that has a positive impact on society, 5. The executor himself has not gone well, this is because there is no form of cooperation between social services and other agencies as a form of cooperation in tackling the poor.
Application of Good Governance Principles in Improving the Performance of Public Service Apparatus (Case Study at the One Stop Service Office of Jayapura Regency) Fandli Kempa; Rijal Rijal; Irwan Irwan
Jurnal Aktor Vol 1, No 1 (2021): October
Publisher : Universitas Negeri Makassar

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Abstract

This study aims to determine the application of the principles of good governance in improving the performance of the public service apparatus (Case Study at the One Stop Service Office, Jayapura Regency). This study used qualitative research methods. In qualitative research, the instrument or tool of the researcher is the researcher himself. Data collection techniques were obtained through observation, interviews, literature study and documentation. The results of this study indicate that the application of the principles of good governance, namely Accountability, Transparency, Participation, and Legal Supremacy of Bureaucratic Apparatuses, shows that it has not been carried out optimally in improving the performance of the public service apparatus at the One Stop Service Office, Jayapura Regency.
Innovation in Education Service Policies in Indonesia Tetet Cahyati; Diah Pudjiastuti
Jurnal Aktor Vol 2, No 1 (2022): October
Publisher : Universitas Negeri Makassar

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Abstract

This article examines the innovative policies in education service delivery in Indonesia. It explores the background and rationale behind the need for policy innovation in the education sector. The article discusses various innovative approaches and initiatives introduced by the Indonesian government to enhance the quality, accessibility, and inclusivity of education services. It analyzes the impact and challenges of these innovative policies and provides recommendations for further improvement. The article concludes by emphasizing the importance of continuous innovation and collaboration to ensure the provision of quality education services in Indonesia.
Dasawisma Community Empowerment Program in Tappale Village, Libureng District, Bone Regency Rukmana, Novayanti Sopia; Waru, Andi Tenri; Guntur, Muhammad; Johansyah, Oky Nur Pratiwi
Jurnal Aktor Vol 3, No 3 (2024): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i3.63208

Abstract

This study aims to determine the community empowerment in the Dasawisma Program in Tappale Village, Libureng Subdistrict, Bone Regency. This study uses a qualitative approach and produces descriptive data. Data collection is done throughobservation, interviews, and documentation techniques. The data obtained from the research are processed using an interactive analysis model, including data reduction, data presentation, and drawing and testing conclusions. The results of this study show that the Dasawisma program in Tappale Village covers the aspects of Cleanliness, Beauty, and Orderliness (K3). The empowerment of Tappale Village Dasawisma is carried out by the Village Government. The role and contribution of Tappale Village Dasawisma in preserving the environment have been felt, but not to the maximum extent. Based on the research conducted, it is found that according to the ACTORS empowerment theory, it has not been implementedeffectively, as analyzed through that theory. From the results of this research, it can be concluded that the implementation ofcommunity empowerment programs by Dasawisma in Tappale Village has not been successful. There are several obstacles faced by Tappale Village Dasawisma in empowering the community. In addition, there are also steps taken by Tappale VillageDasawisma to address these obstacles. The recommendations from this study are given based on the dimensions of eachACTORS theory.
The Role of Blockchain Technology in Enhancing Transparency in Public Administration Denok Sunarsi
Jurnal Aktor Vol 2, No 2 (2023): February
Publisher : Universitas Negeri Makassar

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Abstract

Blockchain technology has emerged as a transformative tool with the potential to revolutionize various industries, including public administration. This article aims to explore the role of blockchain technology in improving transparency in public administration. It provides an overview of the technology, discusses its key features, and examines its application in enhancing transparency within public sector operations. Furthermore, this article highlights the potential implications of blockchain adoption and concludes with insights into the future prospects of this technology in public administration.
The Role of the Women's Empowerment and Child Protection Office in Handling Violence Against Women in Mamuju Regency Rukmana, Novayanti Sopia; Guntur, Muhammad; Alifqa, Noer Islah; Aina, Asri Nur
Jurnal Aktor Vol 3, No 2 (2024): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i2.61767

Abstract

This study aims to find out how the role of the Office of Women's Empowerment and Child Protection in Handling Violence Against Women in Mamuju Regency and what supporting and inhibiting factors are faced in its optimization. This research uses a qualitative approach. Data collection is done through observation, interview, and documentation techniques. The data analysis technique used in this study is interactive data analysis through stages: data collection, data reduction, data presentation, and conclusion testing. The results of this study show that the Role of the Office of Women's Empowerment and Child Protection in Handling Violence Against Women in Mamuju Regency is seen from the results of research conducted by researchers that overall the role of DP3A has run well based on programs successfully run by DP3A such as the anti-violence campaign program carried out by DP3A by means of socialization to each village by campaigning that all forms of discrimination This should not be done especially for women and other programs such as improving gender equality by providing skills to improve welfare through trainings held by DP3A. The additional research results are supported by an assessment of several indicators and theories used, namely there are 5 indicators which include: 1. Stabilizers that have run well such as the implementation of appropriate SOPs, 2. Innovators that have not run well seen from the lack of innovation regarding violence prevention, 3. Modernizers that have not run well because they only make updates regarding the handling of cases against victims in terms of facilities and lack of updates related to prevention, 4. Pioneers that have run well based on successful collaboration with several agencies that have correlations in certain cases, 5. The implementation itself that has been running well can be seen from the many services offered to the community in order to minimize and eradicate violence against women. This is evidenced by the results of observations and interviews that have been conducted. Suggestion: The Office of Women's Empowerment and Child Protection can conduct regular socialization in an effort to identify, prevent, and handle violence against women in Mamuju Regency.
Quality of Population Administration Services at Pangkajene Village, Maritengngae District Sidenreng Rappang Regency Muh. Fadlan; Andi Cudai Nur; Haedar Akib
Jurnal Aktor Vol 1, No 2 (2022): February
Publisher : Universitas Negeri Makassar

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Abstract

This study aims to determine the Quality of Population Administration Services in Pangkajene Village, Maritengngae District, Sidenreng Rappang Regency in the process of making a cover letter for making an ID card as measured by indicators Tangible, Reliable, Responsiveness, Competence, Courtesy, Credibility, Security, Access, Communication, Understanding The Customer. This type of research is descriptive qualitative with data collection techniques were carried out by means of observation, interviews, and documentation. The validity of the data is checked through triangulation. The data analysis technique used data reduction, data presentation, and drawing conclusions. The results of this study indicate that all the dimensions used to measure the Quality of Population Administration Services in Pangkajene Village, Maritengngae District, Sidenreng Rappang Regency, have almost run optimally, it takes a high concentration in providing services in this case population administration, so the people are satisfied with the services provided.
Implementation of Government Policies in an Effort to Increase Malino Tourism Through the Beautiful Malino Event in Gowa Regency Aslinda, Andi; Cahyanti, Nur Dwika; Akib, Haedar
Jurnal Aktor Vol 3, No 3 (2024): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i3.63218

Abstract

This study aims to produce an accurate picture of the implementation of government policies in an effort to increase malino tourism through beautiful malino events in Gowa Regency as well as supporting and inhibiting factors in the implementation of government policies in an effort to increase malino tourism through beautiful malino events in Gowa Regency. This type of research is descriptive qualitative research with data collection techniques, namely interviews, observations, and documentation. The validity of the data is checked through source triangulation. Data analysis techniques use data condensation, data presentation, and conclusions. The results showed that the implementation of government policies in an effort to increase malino tourism through beautiful malino events in Gowa Regency has been carried out well and runs according to theory. This can be seen from the theory of George C. Edwards III which is used to describe and explain the implementation of government policies in terms of communication, resources, dispositions and bureaucratic structures.
Application of Good Governance Principles in Public Services in Matakali District, Polewali Mandar Regency Halim, Didin; Mutmainna, Nur; Guntur, Muhamamd; Purna, Zarni Adia
Jurnal Aktor Vol 3, No 3 (2024): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i3.63219

Abstract

This study aims to determine how the application of good governance principles in public services in Matakali District, Polewali Mandar Regency. The research method used in this study is qualitative descriptive method. Data sources are obtained from primary data and secondary data, data collection techniques through observation, interviews and documentation. This research uses the theory of good governance principles from Sedarmayanti (2009) based on four indicators to measure the success of good governance principles, namely accountability, transparency, openness and the rule of law. The results of this study show that the application of good governance principles in public services in Matakali District, Polewali Mandar Regency is seen from 4 variables of the application of good governance principles, including: 1. The principle of Accountability has been implemented well, this shows that the officers have carried out their public service duties effectively and responsibly in Matakali District. 2. The principle of transparency in public services is divided into two criteria including ease of obtaining information, indicating that the public has not been able to get broad access to information due to the unavailability of technology-based information centers such as WhatsApp, Instagram, Facebook or supporting websites in Matakali District; and Government openness in providing information services, indicating that the sub-district officials have provided information services openly in Matakali sub-district. 3. The principle of Openness is still not implemented optimally, this shows that there are still informants who do not know the existence of complaint boxes in Matakali District. 4. The rule of law shows that it has been carried out properly by carrying out duties in accordance with SOPs and without discriminating the services provided.
QUALITY OF CUSTOMER SERVICE FOR BUY THE SERVICE (BTS) TRANSPORTATION OF TRANS MAMMINASATA BUS FRIENDS IN MAKASSAR CITY Sakawati, Herlina; Muswar, Irza Fachrul; Akib, Haedar
Jurnal Aktor Vol 3, No 3 (2024): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i3.65842

Abstract

Irza Fachrul Muswar, 2023. Quality of Buy The Service (BTS) Transportation Services for Trans Mamminasata Bus Friends in Makassar City. Thesis, Faculty of Social and Legal Sciences, Public Administration Study Program, Makassar State University. Supervised by Herlina Sakawati and Haedar Akib. This research aims to determine the quality of Buy The Service (BTS) transportation services for Trans Mamminasata Bus Friends in Makassar City. To achieve this goal, researchers used data collection techniques through interviews, observation and documentation. The data obtained from the research results were processed using qualitative analysis to determine the quality of Buy The Service (BTS) Teman Bus Trans Mamminasata transportation services in Makassar City. The results show that the Quality of Buy The Service (BTS) Transportation Services for Trans Mamminasata Bus Friends in Makassar City is running well. This is proven based on the results of interviews, observations and documentation carried out. In several indicators according to Parasuraman et al. in Tjiptono (2000, p. 70). namely Tangibles (Physical Evidence), Reliability (Reliability), Responsiveness (Responsiveness), Assurance (Guarantee), and Empathy (Attention). However, the Tangibles (Physical Evidence) and Reliability indicators still need to be improved.

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