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All Journal Ilmu Administrasi Publik Jurnal Office Pinisi Business Administration Review Jurnal Administrasi Bisnis Pinisi Journal of Education and Management Seminar Nasional Hasil Penelitian LP2M UNM Jurnal Aktor Pinisi Journal of Community Service Jurnal Lamellong: Pengabdian Kepada Masyarakat
Aslinda, Andi
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Peran Strategis Badan Layanan Umum dalam Meningkatkan Efektivitas Good University Governance Abdullah, Asmilah; Haris, Hasnawi; Rifdan, Rifdan; Aslinda, Andi; Nur, Andi Cudai
Seminar Nasional LP2M UNM SEMINAR NASIONAL 2023 : PROSIDING EDISI 11
Publisher : Seminar Nasional LP2M UNM

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Abstract

Abstrak. Dalam konteks peningkatan tata kelola universitas, peran Badan Layanan Umum (BLU) menjadi sangat penting, khususnya dalam meningkatkan efektivitas Good University Governance. Penelitian ini bertujuan untuk mengkaji peran strategis BLU dalam konteks tersebut, dengan fokus pada pengaruhnya terhadap transparansi, akuntabilitas, partisipasi, dan efisiensi dalam pengelolaan universitas. Metode penelitian kualitatif digunakan, meliputi wawancara mendalam, observasi partisipatif, dan analisis dokumen di beberapa universitas yang telah menerapkan model BLU. Hasil penelitian menunjukkan bahwa implementasi BLU berkontribusi signifikan terhadap peningkatan transparansi dan akuntabilitas keuangan, serta efisiensi dalam pengelolaan sumber daya. BLU juga terbukti memperkuat partisipasi stakeholder dalam pengambilan keputusan universitas. Namun, penelitian ini juga mengidentifikasi tantangan, termasuk kebutuhan untuk pengembangan kapasitas sumber daya manusia dan peningkatan infrastruktur teknologi informasi. Kesimpulannya, BLU berperan penting dalam mendukung Good University Governance, namun efektivitasnya bergantung pada implementasi yang tepat dan sumber daya yang memadai.Kata Kunci: Badan Layanan Umum, Good University Governance; pengelolaan sumber daya
Implementation of E-Service in Population Administration Services at The Population Service and Bone Regency Civil Registration Ulfa, Maria; Aslinda, Andi; Guntur, Muhammad
Jurnal Office Volume 9, Number 2, July-December 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jo.v9i2.55919

Abstract

In essence, public service is the provision of services to the community for the needs of the community both in quality and quantity in the life of the country or government system. Service is the essential main task of the apparatus, as servants of the state and society. This research aims to research how e-service is implemented in population administration services at the Bone Regency Population and Civil Registration Service and the factors inhibiting e-service services in population administration services at the Bone Regency Population and Civil Registration Service. This type of research is qualitative using a descriptive approach. Data collection techniques are carried out by means of observation, interviews and documentation. The data analysis technique used consists of data collection, data condensation, data presentation and drawing conclusions. The results of the research show that the implementation of e-service in the Bone Population Administration Service at the Population and Civil Registration Service of Bone Regency has been running in accordance with the provisions of Minister of Home Affairs Regulation Number 7 of 2019 but has not been completely running well, human resources and facilities are inadequate, socialization What is being done to the public is not on target and they do not understand the Adminduk's online services as seen from the sending of documents that are not appropriate. This research can be a reference for research on the Implementation of E-Service in Population Administration Services using qualitative methods.
The Influence Of The Quality Of Mobile Banking Services On Customer Loyalty At The Bni Bank, Bumi Tamalanrea Permai Savira, Reza; Aslinda, Andi; Siraj, Muhammad Luthfi; Kasmita, Maya
Pinisi Business Administration Review Volume 6 Nomor 2 September, 2024
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v6i2.65823

Abstract

This study aims to determine the effect of the quality of mobile banking services on customer loyalty at BNI Bank Bumi Tamalanrea Permai Cash Office. The research method used was quantitative method with data collection techniques namely observation, questionnaires and documentation, and analyzed using descriptive statistical analysis techniques and inferential statistical analysis techniques with a study population of 945 customers and a sample of 90 customers in this study. The data obtained from the research results were processed using data analysis and using the SPSS software application which consisted of validity and reliability tests, percentage descriptive analysis techniques, simple linear analysis and T tests. The results of the research and data analysis in this study regarding the effect of mobile banking service quality on customer loyalty at BNI bank, Bumi Tamalanrea Permai office in the very good category, based on these data, there is a significant influence between service quality and customer loyalty, customers are satisfied with the service provided. given, where from the results of the product moment correlation test analysis, namely r count is greater than r table which means that service quality partially has an influence on customer loyalty. Keywords: Service Quality, Customer Loyalty 
The Influence of Entrepreneurship Knowledge and The Family Environment on the Interest of Entrepreneurship Students in Business Administration Faculty of Social and Legal Science University Makassar State University Syamsuriani, Syamsuriani; Aslinda, Andi; Baharuddin, Aris
Pinisi Business Administration Review Volume 5 Nomor 2, September 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v5i2.51668

Abstract

This study aims to determine the effect of entrepreneurial knowledge and family environment on the entrepreneurial interest of students in Business Administration, Makassar State University. This study uses quantitative research methods with data collection techniques through observation and questionnaires. The number of samples used were 80 students of the business administration study program. The results of this study use data analysis consisting of validity test, reality test, descriptive data analysis technique and inferential data analysis using SPSS 25 application.The results of this study show that each indicator of the entrepreneurial knowledge variable is in the very good category, the busty family environment is in the very good category, and interest in entrepreneurship is in the very good category. Then from the results of the partial test (T test) there is a partial effect of entrepreneurial knowledge and family environment on interest in entrepreneurship, then from the results of the simultaneous test (F test) there is a simultaneous influence of entrepreneurial knowledge and family environment on interest in entrepreneurship. Then the results of the multiple correlation test show a strong/high relationship between the three variables. The results of the coefficient of determination show how entrepreneurial knowledge and the family environment have a strong enough contribution in influencing entrepreneurial interest in Business Administration students, Faculty of Social Sciences and Law, Makassar State University.
Effect of Work Quality On Employee Performance In PT. Summa Logistics Nusantara Nurlaelah, Nurlaelah; Rizal S, Muh; Aslinda, Andi; Akib, Haedar; Nur, Andi Cudai
Pinisi Business Administration Review Volume 6 Nomor 1, March 2024
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v6i1.59613

Abstract

This research examines the influence ofWork Quality on Employee Performance at PT. Summa Logistics Nusantara. The purpose of this study was to determine the level ofquality of work of employees at PT. Summa Logistics Nusantara, to know the performanceemployees at PT. Summa Logistics Nusantara, and to find out the magnitude of the effectwork quality on employee performance at PT. Summa Logistics Nusantara. This research approach is quantitative. This research was carried outinPT. Summa Logistics Nusantara. Sources of data in the study areemployee atPT. Summa Logistics Nusantarain March to April 2022. Data collection techniques in the form of observation, questionnaires / questionnaires and documentation. Data analysis techniques in the form of validity test, reliability test, normality test, descriptive analysis, simple linear regression analysis, correlation coefficient analysis, and analysis of the coefficient of determination. The results of the study indicate that the indicators used in each of these variables indicate where the work quality of employees is in the very good category. Indicators on employee performance variables are in the very good category. Based on the correlation test, there is a very strong relationship between the two variables. It can be concluded that there is an influence between work quality on employee performance inPT. Summa Logistik Nusantara.
The Effect Of Clean Water Product Quality on Customer Satisfaction of Regional Public Water Company Makassar City in Manggala Dictrict Rofifah.M, Aliyah; Aslinda, Andi; S, Muh Rizal
Pinisi Business Administration Review Volume 6 Nomor 2 September, 2024
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v6i2.65722

Abstract

This study aims to determine how much influence the quality of clean water products has on customer satisfaction at the Makassar City Public Water Company in Manggala District. This study uses a quantitative descriptive type of research with data collection techniques through observation, literature study, interviews, questionnaires, and documentation. The sample used in this study is 100 customers. The data of this study were obtained from the results of data processing using the SPSS 25 application which consisted of validity and reliability tests, descriptive data analysis techniques and inferential analysis. The results of this study indicate that the variables of Clean Water Product Quality and Customer Satisfaction at the Regional Public Water Company of Makassar City in Manggala District have a significant influence. This is evidenced by the results of a simple linear regression test and a correlation coefficient test of 0.662, which means that the relationship between the Quality of Clean Water Products and Customer Satisfaction is strong/high. The coefficient of determination was obtained at 0.438, which means that the effect of Clean Water Product Quality on Customer Satisfaction at the Makassar City Public Water Supply Company in Manggala District obtained a value of 43.8% which was included in the medium category interval.
Analysis Of The Quality Of Public Services At The Office Of The Takalar District Population And Civil Registration Office Niswaty, Risma; Rahyuni, Rahyuni; Aslinda, Andi
Pinisi Journal of Education and Management Volume 2, Number 1, January-April 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pjoem.v2i1.46910

Abstract

The implementation of regional government which was marked by the enactment of Law No. 32 of 2004 concerning Regional Government has had far-reaching consequences for the government agency for the analysis of the quality of public services at the Office of Population and Civil Registration of Takalar Regency. This research is a qualitative descriptive study that aims to determine the quality of public services at the Office of the Population and Civil Registration Office of Takalar Regency. Data collection techniques through observation, interviews, and documentation. The results of the study show that the analysis of the quality of public services at the office of the takalar district population and civil registration office seen from the Tangible dimension (physical evidence) has been implemented. The Reability dimension has been implemented, but there are still indicators that have not met people's expectations, namely regarding the expertise of employees in using assistive devices. The Responsiveness dimension has been implemented, but there are indicators that have not met the expectations of the community regarding the timeliness of employees in providing services. The Assurance dimension has been implemented according to the wishes of the community. The Empathy Dimension has been implemented. This study presents new, more detailed information by linking the latest theory compared to previous research regarding the quality of public services at the Population and Civil Registration Office of Takalar Regency so that it can be used as evaluation material for research loci to further improve the quality of their services
Implementation of Government Policies in an Effort to Increase Malino Tourism Through the Beautiful Malino Event in Gowa Regency Aslinda, Andi; Cahyanti, Nur Dwika; Akib, Haedar
Jurnal Aktor Vol 3, No 3 (2024): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i3.63218

Abstract

This study aims to produce an accurate picture of the implementation of government policies in an effort to increase malino tourism through beautiful malino events in Gowa Regency as well as supporting and inhibiting factors in the implementation of government policies in an effort to increase malino tourism through beautiful malino events in Gowa Regency. This type of research is descriptive qualitative research with data collection techniques, namely interviews, observations, and documentation. The validity of the data is checked through source triangulation. Data analysis techniques use data condensation, data presentation, and conclusions. The results showed that the implementation of government policies in an effort to increase malino tourism through beautiful malino events in Gowa Regency has been carried out well and runs according to theory. This can be seen from the theory of George C. Edwards III which is used to describe and explain the implementation of government policies in terms of communication, resources, dispositions and bureaucratic structures.
MICRO AND SMALL BUSINESS DEVELOPMENT AND INTERMEDIATE IN THE COOPERATIVE SERVICE AND MICRO, SMALL AND MEDIUM ENTERPRISES IN TONRA DISTRICT BONE REGENCY Aslinda, Andi; Aztira, Mochammad Ardian; Guntur, Muhammad; Fitri, Anisa
Jurnal Aktor Vol 4, No 1 (2024): Oktober
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i1.68311

Abstract

This research aims to find out the development of micro, small and medium enterprises in the Cooperatives and MSMEs Office in Tonra District. The research method is qualitative using a qualitative descriptive approach. The main instrument is the researcher himself with data collection techniques through observation, interview, and documentation techniques. The data analysis used in the study uses a qualitative interactive model with four flows, namely data reduction, data presentation and conclusion. The results of the study show that the development of Micro, Small, and Medium Enterprises at the Cooperatives and Micro, Small and Medium Enterprises (MSMEs) Office in Tonra District is considered to be quite well developed, where the findings of this research are supported from every dimension of SME development starting from the dimension of innovation promotion which the implementation of development by the Bone Regency SME Cooperative Office is carried out consistently by providing support to business actors to always innovate products and systems marketer.  
IMPLEMENTATION PROGRAM FOR COMPLETE SYSTEMIC LAND REGISTRATION (PTSL) FOR ACCELERATION OF LAND REGISTRATION AT MAKASSAR LAND OFFICE Aslinda, Andi; Asyifa, Nur; Nur, Andi Cudai
Jurnal Aktor Vol 4, No 1 (2024): Oktober
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i1.68302

Abstract

This study aims to find out the Implementation of the Complete Systematic Land Registration Program (PTSL) in the context of Accelerating Land Registration at the Makassar City Land Office as well as the supporting and inhibiting factors for the implementation of the Complete Systematic Land Registration Program (PTSL) at the Makassar City Land Office. This research uses a qualitative approach. Data collection was carried out through observation, interview, and documentation techniques. The data analysis technique used in this study is interactive data analysis through stages: data condensation, data presentation, and conclusion testing.The results of this study show that the Implementation of the Complete Systematic Land Registration Program (PTSL) at the Makassar City Land Office has been running well, although there are still some shortcomings in its implementation. This is seen from the standards and objectives of the policy, the characteristics of the implementing bodies/agencies, communication between organizations, the attitude of the implementers in the implementation of PTSL has been running well, but there are still shortcomings in policy sources and the economic, social, and political environment. The supporting factors in the implementation of the PTSL program are the existence of a clear legal basis, good communication between organizations, and support from the community. Factors that hinder the implementation of the Complete Systematic Land Registration (PTSL) program at the Makassar City Land Office include the lack of human resources, the existence of land in the dispute stage, the delay of the community in collecting administrative requirements, and the existence of land plots whose owners are unknown.
Co-Authors Abdullah, Asmilah Agus, Rezky Amelia Anisa Fitri Anwar, Putri Ananda Aris Baharuddin Asyifa, Nur Aztira, Mochammad Ardian Bulan, Syahri Cahyanti, Nur Dwika Fitri, Anisa Haedar Akib Halim, Didin HASNAWI HARIS, HASNAWI Herman H. Insyafiah, Muh. Fakhriawan Iskandar, Didik Johansyah, Oky Nur Pratiwi Liana, Heppy Lira, Darmais Makmur, Farhan Maria Ulfa Maya Kasmita Muhammad Guntur, Muhammad Murdi, Muthmainnah Novayanti Sopia Rukmana, Novayanti Sopia Nur, Andi Cudai Nurlaelah Nurlaelah, Nurlaelah Pombo, Nurul Afifah Purna , Zarni Adia Rahyuni Rahyuni Rezki, Annisa Rifdan . Risma Niswaty Rizal S, Muh. Rofifah.M, Aliyah Rusdi Rusdi Savira, Reza Seppa, Yusi Irensi Siraj, Muhammad Luthfi Sjamsir, Hasbi Syamsuriani, Syamsuriani Wahyudi Gani, Andika Yusran, St. Chairun Annisa