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Jurnal Aktor
Published by Universitas Negeri Makassar
ISSN : 28084365     EISSN : 28085167     DOI : -
Core Subject : Social,
Social Sciences
JURNAL AKTOR is a high-quality open-access and peer-reviewed research journal with p-ISSN 2808-4365, and e-ISSN 2808-5167. JURNAL AKTOR providing a platform that welcomes and acknowledges high quality empirical original research papers about is a publication media to channel the scientific work of lecturers, theoretical, and practitioners in the field of public administration, as well as observers of public administration. Published by Program Studi Ilmu Administrasi, Fakultas Ilmu Sosial. JURNAL AKTOR published biannually, schedule in June and December, and the Journal Editorial invites researchers, academicians, professionals, and practitioners from all over the world to submit the manuscript. Authors can submit articles/manuscripts by logging into the Open Journal System (OJS) https://ojs.unm.ac.id/Aktor/author/submit
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 103 Documents
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IMPLEMENTATION OF BIRA BEACH TOURISM SECTOR RETRIBUTION MANAGEMENT POLICY IN IMPROVING REGIONAL ORIGINAL INCOME IN BULUKUMBA REGENCY Anwar, Putri Ananda; Guntur, Muhammad; Aslinda, Andi; Rukmana, Novayanti Sopia
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70803

Abstract

This study aims to determine the Implementation of the Bira Beach Tourism Sector Levy Management Policy in Increasing Regional Original Income in Bulukumba Regency. This research uses a qualitative approach and produces descriptive data. Data collection was carried out by observation, interview, and documentation techniques. The data was analyzed using qualitative analysis. The results of the study show that the Implementation of the Bira Beach Tourism Sector Levy Management Policy in Increasing Regional Original Income in Bulukumba Regency. based on 6 major variables that must be achieved, namely: Sources and objectives of policy in the tourism government, especially conducting regulations related to beach management and regulating permits and licensing. The objectives of tourism policy are a) Policy sources and objectives to increase the contribution of the tourism sector to the local economy, b) Policy Sources Local governments, tourism agencies, international organizations, and local communities are very important to achieve holistic and sustainable management. C Characteristics Characteristics An effective tourism implementing agency must have the ability to actively involve local communities in coastal management. d) Communication between organizations has a good impact on tourism managers and local governments in Regional Original Revenue, e) The attitude of tourism implementers includes friendliness, professionalism, and responsiveness. In addition, patience is also needed. Facing various kinds of tourists with different characters and needs, f) The economic, social and political environment has an important role in the development of tourism at the level of community participation and lack of knowledge about the procedures for managing tourist attractions. This causes these tourist attractions to not progress and even tend to regress.
EFFECTIVENESS OF WASTE MANAGEMENT IN THE SERVICE ENVIRONMENT OF MAKASSAR CITY Mutaharah, Shofyah; Akib, Haedar; Halim, Didin; Johansyah, Oky Nur Pratiwi
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73864

Abstract

This study aims to determine the Effectiveness of Waste Management at the Makassar City Regional Environmental Office. This type of research is qualitative descriptive. Data collection was carried out by means of observation, interviews, and documentation. Data analysis uses interactive model analysis, namely data condensation, data presentation, and conclusion drawn. The results of the study show that the Effectiveness of Waste Management at the Makassar City Regional Environment Agency has not been effective. Judging from the dimensions of goal achievement, integration, adaptation and can be seen from the aspects of planning, organizing, implementing, and supervision, namely 1) The achievement of goals in the aspect of supervision has not been effective because the waste transportation system still faces significant challenges, such as the facilities and infrastructure currently available are still inadequate, such as garbage trucks that already have a schedule but often there are delays in transporting waste that resulting in the pile of garbage tending to increase. 2) Integration in the planning aspect where the community has not or still lacks awareness in carrying out environmental cleanliness even though socialization or directions have been held. 3) Adaptation to the planning aspect where some people have not received the education provided immediately only requires habits in the community and the existing budget is still not able to meet the needs in one time procurement of waste management.
LEADERSHIP STYLE HEAD OF HEAD IN BONTORANNU VILLAGE MARISO DISTRICT MAKASSAR CITY Oddang, Muh Raihan Saleh; Guntur, Muhammad; Darwis, Muh
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.71960

Abstract

This study aims to find out the Village Leadership Style in Bontorannu Village, Mariso District, Makassar City. This study uses a qualitative approach with a descriptive method. Data collection was carried out through observation, interview, and documentation techniques. The data analysis technique used in this study is interactive data analysis through the stages of data condensation, data presentation, and conclusion drawn. The results of the study show that the Village Leadership Style in Bontorannu Village, Mariso District, Makassar City, the village head in Bontorannu Village, Mariso District, Makassar City based on leadership style indicators (Kartono, 2018) has a good leadership style in decision-making ability, motivating ability, communication skills, responsibility, and emotional control ability. However, the village head in Bontorannu village, Mariso District still has a poor leadership style in the ability to control subordinates, this is because the village head does not rely too much on the position to force or rule his subordinates and focuses more on developing employee abilities and becoming an inspirational leader. Based on the description of indicators to see the leadership style of the village head, it can be concluded that the style of the village head of Bontorannu village in leading tends to use a democratic leadership style, besides that occasionally the village head of Bontorannu also uses a participatory leadership style
ACCOUNTABILITY OF PUBLIC SERVICES IN THE IMPLEMENTATION OF BUILDING PERMITS (CASE STUDY AT THE MAKASSAR CITY INVESTMENT AND ONE-STOP INTEGRATED SERVICES OFFICE) Khaer, Ummul; Guntur, Muhammad; Darwis, Muh
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73853

Abstract

This study aims to determine Public Service Accountability in the Implementation of Building Permits (Case Study at the Makassar City Investment and One-Stop Service Office). This research includes descriptive qualitative research with data collection techniques through observation, interviews, literature study and documentation. Data analysis techniques consist of data reduction, data presentation and drawing conclusions. The results of the study show that Public Service Accountability in the Implementation of Building Permits (Case Study at the Makassar City Investment and One-Stop Services Office) is based on process accountability indicators according to Sheila Elwood (Raba, 2006), namely: 1) Compliance with procedures, 2) Public services with cost certainty, 3) Compliance with time standards, 4) Responsive public services, that in general are not fully accountable in providing services. This is based on that service references are not fully oriented to the service user (public/applicant), this can be seen from the length of time for issuance of the IMB and the priority of the applicant's interests are not fully prioritized because the applicant sometimes waits because the certainty of the IMB processing time is not informed and the officer concerned sometimes not in place.
EDUCATION ASSISTANCE POLICY OF THE FAMILY HOPE PROGRAM ON THE WELFARE OF THE PEOPLE OF SALENRANG VILLAGE, BONTOA DISTRICT, MAROS REGENCY Risnawati, Eka; Guntur, Muhammad; Yamin, Muh. Nur
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70791

Abstract

Policy on Assistance Educational for the Family Hope Program for the Welfare of the People of Salenrang Village, Bontoa District, Maros Regency. Thesis. Faculty of Social Sciences and Law, Makassar State University. Supervised by Muhammad Guntur and Muh. Nur Yamin. This study aims to determine how much the Family Hope Program's educational assistance influences the welfare of the people of Salenrang Village, Bontoa District, Maros Regency. In achieving the research objectives, the researchers used data collection techniques through observation, questionnaires (questionnaires), and documentation. The data that was obtained from the research results were then processed using quantitative analysis to find out that the educational assistance of the Family Hope Program had an influence on the welfare of the people of Salenrang Village, Bontoa District, Maros Regency. The research results show that: (1). The policy of educational assistance for the Family Hope Program in Salenrang Village, Bontoa District, Maros Regency shows that the nine indicators evaluating activities for the distribution of educational assistance for the Family Hope Program, namely availability, relevance, affordability, utilization, coverage, quality, effort, efficiency, and impact can be realized in the distribution educational assistance for the family of hope program in Salenrang Village, Bontoa District, Maros Regency. (2). The welfare of the people of Salenrang Village, Bontoa District, Maros Regency shows that the four indicators of community welfare, namely the ability to survive, education, consumption level or pattern, as well as housing and the environment can be realized due to the distribution of educational assistance for the family of hope program in Salenrang Village, Bontoa District, Maros Regency. (3). There is a significant influence between the educational assistance of the family hope program on the welfare of the people of Salenrang Village, Bontoa District, Maros Regency, namely with the value of the coefficient of determination R2 of 0.624 or equal to 62.4%. 
EVALUATION OF COMMUNITY ASPIRATION EVENT (AJAMMA) THROUGH E-GOVERNMENT AS A PUBLIC SERVICE APPLICATION IN THE MAKASSAR CITY DPRD Kasih, Andi Selvi Ratih; Nur, Andi Cudai; Sakawati, Herlina
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73832

Abstract

This study aims to find out two things. The first is the evaluation result of the Community Aspirations Event (AJAMMA) through E-Government as a public service application at the Makassar City DPRD Secretariat. The two supporting and inhibiting factors are the AJAMMA application program in improving the quality of public services at the Makassar City DPRD Secretariat office. This study uses a qualitative approach. Data collection is done through observation techniques, interviews, and documentation. The data analysis technique used in this study was Spradley's data analysis through the stages of domain analysis, taxonomic analysis, compensatory analysis, and analysis of cultural themes. The results of this study indicate that the evaluation of the Community Aspirations Event (AJAMMA) through E-Government as a public service application at the Makassar City DPRD Secretariat based on the assessment of input indicators, process indicators, output indicators, and outcome indicators, can be stated to have gone well. This is supported by the convenience felt by the community in terms of channeling aspirations that have been present based on mobile applications. However, this mobile application-based service often experiences server disturbances which are affected by the user's internet connection.
PUBLIC SERVICE AND COMMUNITY SATISFACTION AT THE COUNTY JAIL OF THE COUNTY JAIL Asmiranda, Asmiranda; Sulmiah, Sulmiah; Yamin, Muh Nur
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73869

Abstract

This study aims to determine the quality of service and community satisfaction as well as the relationship between service quality and community satisfaction at the Sabutung Health Center, Pangkep Regency. This study uses study tools from Zeithaml, namely regarding physical appearance (tangibles), reliability (realibilitty), responsiveness (responsiveness), assurance (assurance), care (empathy). While community satisfaction uses tools from the study of Fandy Tjiptono and Chandra stating that patient satisfaction can be seen from feelings of pleasure or disappointment with the services provided by service providers that refer to service quality. This study uses a quantitative approach with a type of correlational research research which is research to determine and find out whether there is a relationship between variables. Sample withdrawal using simple random sampling technique. Data collection is done by field observation techniques, distributing questionnaires, interviews and documentation. The data analysis technique used is descriptive statistical analysis, simple correlation to explain the relationship between two variables The results of the research show that the quality of service at the Sabutung Community Health Center, Pangkep Regency is included in the adequate category. Meanwhile, community satisfaction at the Sabutung Community Health Center, Pangkep Regency is also in the sufficient category. And based on the research results, it was concluded that service quality and community satisfaction at the Sabutung Community Health Center, Pangkep Regency had a significant, strong and positive relationship with a percentage of 67,7%.
PARTICIPATORY PLANNING IN REALIZING DEVELOPMENT IN SALUTAMBUNG VILLAGE, ULUMANDA DISTRICT, MAJENE REGENCY Sari, Nurmala; Guntur, Muhammad; Johansyah, Oky Nur Pratiwi; Halim, Didin
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70800

Abstract

This study aims to determine Participatory Planning in realizing Development in Salutambung Village, Ulumanda District, Majene Regency. This type of research is qualitative with data collection techniques carried out by means of observation, interviews, and documentation. The data analysis technique used consisted of data reduction, data presentation and drawing conclusions. The results of the study show that participatory planning is based on indicators of participatory planning steps, so the researchers draw the conclusion that participatory planning in realizing development in Salutambung Village, Ulumanda District, Majene Regency, is good planning, which has involved the people of Salutambung Village in the process up to the budget planning process that has been mutually agreed upon. The recommendations from this study are that the Salutambung Village Government needs to pay more attention to and coordinate with all Village Officials so that all the community and can be involved in any activities that are known to be implemented such as the Musrenbang and other Coordination Meetings, as well as the community better increasing their involvement in the development planning process such as during Musrenbang activities and Coordination Meetings held by the local Government, because community involvement will make it easier to define and decide on development issues to be carried out.
THE EFFECTIVENESS OF THE EXCLUSIVE BREAST MILK (ASI) FEEDING PROGRAM IN BONTOBANGUN VILLAGE, BULUKUMBA REGENCY Yadi, Harfina; Guntur, Muhammad; Halim, Didin
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73859

Abstract

This research aims to determine the effectiveness of the exclusive breast milk (ASI) service program in Bontobangun Village, Bulukumba Regency.This research includes qualitative descriptive research with data collection techniques including observation, interviews and documentation. Data analysis techniques consist of data collection, data condensation, data presentation, and drawing conclusions. The results of the research show that the effectiveness of the Exclusive Breast Milk (ASI) Program Services in Bontobangun Village, Bulukumba Regency including the dimension of achieving goals has been effective, the community has responded positively to the existence of this program and the IMD figures are increasing every year. The integration dimension shows that it is not yet effective because there are still some mothers who do not give their babies the right to breast milk, while the adaptation dimension is still not effective because in terms of increasing capacity, existing resources are not maximal in utilizing social media for socialization and the community wants it to exist. a wider, closed space for mothers.
IMPLEMENTATION OF THE ONLINE SINGLE SUBMISSION (OSS) POLICY ON BUSINESS LICENSING SERVICES AT THE ONE-STOP INTEGRATED SERVICE INVESTMENT OFFICE (DPMPTSP) OF SINJAI REGENCY Agus, Rezky Amelia; Aslinda, Andi; Guntur, Muhammad
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70795

Abstract

This study aims to determine the Implementation of the Online Single Submission (OSS) Policy on Business Licensing Services at the Sinjai Regency Investment and One-Stop Integrated Service (DPMPSTP) Office. This type of research is descriptive qualitative research with data collection techniques, namely interviews, observation, and documentation. Data analysis techniques use data condensation methods, data presentation, and conclusion drawing. The results of the study showed that the Implementation of the Online Single Submission (OSS) Policy on Business Licensing Services at the Sinjai Regency Investment and One-Stop Integrated Service (DPMPSTP) Office has been carried out well. This can be seen from the theory of George Edward III which is used to describe and explain the Implementation of the the Online Single Submission (OSS) in terms of four indicators, namely communication, resources, disposition, and bureaucratic structure.

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