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International Journal of Business and Quality Research
Published by CV. Cita Utilitas Utama
ISSN : -     EISSN : 29859468     DOI : https://doi.org/10.99075/ijbqr.v1i01.990
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
International Journal of Business,and Quality research (IJBQR) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality empirical and theoretical research papers, case studies. This journal focuses on every research discipline related to social behavior science, entrepreneurship and business management such as human resource management, marketing management, financial management, production/operational management, strategic management, sharia business management, halal industry management, tourism management, banking management, industrial management, agribusiness management, business administration, entrepreneurial activities, micro, small and medium enterprises (MSMEs), consumer behavior, purchasing decisions, consumer satisfaction, consumer loyalty and several areas of business behavior, also includes community social research
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 364 Documents
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The Influence of Content and Source on Tourists’ Decisions to Visit Kajoetangan Heritage Village Revvalina Vania Putri Setiyawan; Sheidy Yudhiasta
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.4850

Abstract

This study intends to examine the influence of the dimensions of Electronic Word of Mouth (E-WOM) namely, Source and Content on tourists’ decisions to visit Kampung Heritage Kajoetangan in Malang. This study used an explanatory research design and a quantitative approach. Data were obtained using a questionnaire provided to travelers who had previously visited Kajoetangan Heritage Village in Malang using purposive sampling, and were subsequently analyzed using multiple linear regression analysis with IBM SPSS Statistics 29. The results reveal that, concurrently, the factors Source and Content have a considerable effect on tourists’ visit decisions. Partially, the “Source” variable has a favorable and substantial effect on the decision to visit, while the “Content” variable does not have a meaningful effect. It is anticipated that this study will help the management of Kampung Heritage Kajoetangan Malang improve the effectiveness of information dissemination through digital media, especially by strengthening the credibility of information sources to encourage tourists' visitation decisions. These findings show that the credibility of the information source plays a more dominant role in influencing tourists' decisions to visit than the quality of the information content.
The Influence of Word of Mouth and Tourist Attraction on Sustainable Tourism Development in Teluk Bicari, Kaimana Regency, West Papua Mimi Selly; Damajanti Sri Lestari; Galuh Ajeng Ayuningtyas
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.4875

Abstract

Tourism has become one of the strategic sectors contributing to regional economic growth while promoting environmental conservation and community welfare. However, sustainable tourism development depends not only on the attractiveness of tourist destinations but also on positive communication among visitors. This study aims to examine the influence of Word of Mouth and Tourist Attraction on Sustainable Tourism Development in Teluk Bicari, Kaimana Regency, West Papua. A quantitative approach with an explanatory research design was employed. Data were collected from 100 tourists using purposive sampling and analyzed using multiple linear regression with IBM SPSS Statistics 26. The findings indicate that Word of Mouth has a positive and significant effect on Sustainable Tourism Development (β = 0.263; t = 4.765; p < 0.001). Likewise, Tourist Attraction has a positive and significant effect (β = 0.770; t = 13.921; p < 0.001) and represents the most influential variable. Simultaneously, both independent variables significantly affect Sustainable Tourism Development (F = 117.200; p < 0.001). The coefficient of determination (R² = 0.707) indicates that 70.7% of the variation in Sustainable Tourism Development is explained by Word of Mouth and Tourist Attraction, while the remaining 29.3% is explained by other factors. These findings imply that strengthening destination attractiveness while encouraging positive visitor recommendations can effectively support sustainable tourism development in Teluk Bicari
Analysis of Factors Influencing Consumer Purchase Decisions Regarding Imported Fruit in Modern and Traditional Markets in Poka Village, Ambon City Nur Ayna; Leunard O. Kakisina; Tieni Mariana Simanjorang
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.4957

Abstract

This study aims to analyze the factors influencing consumers’ purchasing decisions regarding imported fruits in modern and traditional markets in Poka Village, Ambon City. The study was conducted from January to February and involved 60 respondents—consumers from both modern and traditional markets—selected through purposive sampling. The method used was quantitative descriptive analysis supported by qualitative data collected through observation, interviews, and a questionnaire using a Likert scale. Data analysis was performed using multiple linear regression analysis, supported by validity and reliability tests, classical assumption tests, t-tests, F-tests, and the coefficient of determination (R²). The research results indicate that in traditional markets, the price and process variables have a significant effect on purchasing decisions, while other variables do not have a significant effect. In contrast, in modern markets, the product quality, facilities, and location variables have a significant effect on purchasing decisions, both partially and simultaneously. This difference indicates that consumers in traditional markets tend to prioritize price and ease of the purchasing process, whereas consumers in modern markets place greater emphasis on product quality, facilities, and location. Taken together, these factors reflect differences in consumer behavior when making purchasing decisions in each type of market.
Job Equivalency from the Perspective of Organizational Restructuring and Civil Servant Career Development: A Case Study of the Siak Regency Government Maria Ekowati; Hyronimus Rowa; Melinda Nurcahya Lestari; Rikha Murliasari; Arif Saefudin
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.4973

Abstract

Bureaucratic simplification has become a strategic agenda in Indonesia’s public sector reform, particularly through the conversion of administrative positions into functional positions. This policy aims to create a more agile, professional, and competency-based bureaucracy while improving organizational effectiveness and public service performance. This study analyzes the implementation of position equalization from structural to functional positions from the perspectives of organizational restructuring and civil servant career development in Siak Regency, Riau Province. A qualitative descriptive approach was employed to explore the dynamics of policy implementation within local government institutions. Data were collected through interviews, observations, and document analysis involving key stakeholders responsible for human resource management and organizational governance. The analysis was guided by organizational design theory and career development theory to examine changes in organizational structure, authority distribution, coordination mechanisms, career planning, competency development, promotion opportunities, and career path certainty. The findings indicate that position equalization has contributed to a leaner organizational structure, improved functional specialization, and greater flexibility in public administration. However, several challenges remain, including competency mismatches, limited understanding of the functional position credit system, and uncertainty regarding long-term career advancement. These issues affect employee motivation and the effectiveness of career management practices. The study proposes an integrative implementation model that aligns organizational restructuring with competency-based career development and merit-based personnel management. Such alignment is essential for strengthening bureaucratic reform and ensuring sustainable professional development within local government institutions.
Determinants of Labor Productivity in Java Island 2020–2024 Intan Ambarsari Sihaloho; Dedy Yuliawan
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.5517

Abstract

Java Island is the center of national economic activity, contributing around 57 percent of Indonesia's total GRDP and accommodating 56.8 percent of the national labor force, or more than 86 million people, yet labor productivity across its provinces still shows significant disparity, with DKI Jakarta consistently outperforming the other provinces. This study aims to analyze the effect of the Provincial Minimum Wage, the Human Development Index (HDI), and Foreign Direct Investment (FDI) as a proxy for technology on labor productivity in six provinces of Java Island during the 2020–2024 period. The study uses a quantitative approach with panel data comprising 30 observations, combining five years of time-series data and cross-sectional data from six provinces, namely DKI Jakarta, West Java, Central Java, DI Yogyakarta, East Java, and Banten. The estimation model was selected through the Chow Test and the Hausman Test, both of which indicated the Fixed Effect Model (FEM) as the best model, and all data were processed using EViews 13. The FEM estimation results show that Provincial Minimum Wage has a positive and significant effect on labor productivity. HDI has a negative and significant effect, indicating that improvements in human development quality have not been fully matched by competencies suited to labor market needs. Meanwhile, FDI has a positive and significant effect as a channel of technology transfer that improves production efficiency and labor productivity.
Optimization of MSME Independence through Mentoring and Empowerment by BTPN Syariah Facilitators at the Kediri Branch Ananda Putri Sukowati; Kustini Kustini
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.5631

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in driving Indonesia’s economic growth. However, many MSMEs continue to face challenges related to managerial capacity, marketing strategies, business legality, financial management, and the adoption of digital technology. To address these issues, PT Bank BTPN Syariah implements a mentoring and empowerment program through companion facilitators who provide intensive assistance to MSME customers. This study aims to analyze the optimization of MSME independence through mentoring and empowerment conducted by BTPN Syariah companion facilitators. The research employed a descriptive qualitative approach, with data collected through observation, interviews, documentation, and literature review. The findings indicate that a structured mentoring process including business needs assessment, business identity development, business legality registration through the Business Identification Number (NIB), simple financial record-keeping, digital marketing assistance, and continuous business evaluation significantly enhances the managerial and entrepreneurial capacities of MSME owners. Furthermore, companion facilitators serve not only as trainers but also as mentors who assist entrepreneurs in solving operational challenges and making informed business decisions. This mentoring approach contributes to improving entrepreneurial competence, business competitiveness, and the long-term sustainability of MSMEs. Therefore, the mentoring and empowerment program implemented by PT Bank BTPN Syariah has proven to optimize MSME independence by strengthening the knowledge, skills, and self-reliance of business owners in managing and developing their enterprises sustainably.
Influence Use Of E-Wallet Against Behavior Compulsive Student Radya Alvionita Napitupulu; Elisabeth Br Manik; Fineti Hulu; Esteriang Hati Hura; Hamonangan E Siallagan
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.5644

Abstract

This study aims to determine the effect of using e-wallets on the consumptive behavior of college students. This research uses a quantitative method approach. Data was collected by distributing questionnaires to students who actively use e-wallets such as ShopeePay, GoPay, OVO, or Dana. The data analysis technique used is simple linear regression analysis. The results of the study indicate that the use of e-wallets has a positive and significant effect on student consumptive behavior. The ease of transaction features, promos, and discounts offered by e-wallets trigger impulse buying, which encourages students to behave more consumptively. This study suggests that students should improve their digital financial literacy to control their spending.
The Effect of Operational Efficiency, Investment Decisions, and Capital Structure on Financial Performance in Conventional State-Owned Banking Companies Listed on the Indonesia Stock Exchange Nabila Fahira; Yancik Syafitri; Dwi Septa Aryani
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.5722

Abstract

This study aims to analyze the influence of operational efficiency, investment decisions, and capital structure on financial performance of conventional state-owned banking companies listed on the Indonesia Stock Exchange during the period 2016–2025. The research sample consisted of 4 companies with a total of 40 annual financial statement observations. The data analysis method used was multiple linear regression analysis with the assistance of SPSS software version 25.0. The results of the study indicate that operational efficiency, investment decisions, and capital structure simultaneously have a significant effect on financial performance, as evidenced by an F-value of 35.798 with a significance level of 0.001 (sig. < 0.05). Partially, operational efficiency, measured by the Operating Expenses to Operating Income ratio, has a significant effect on financial performance with a t-value of -5.077 and a significance level of 0.001. Investment decisions, measured by Total Asset Growth, have a significant effect on financial performance with a t-value of -2.391 and a significance level of 0.022. Furthermore, capital structure, measured by the Debt to Equity Ratio, has a significant effect on financial performance with a t-value of -2.815 and a significance level of 0.008.
The Effect Of Internship Experience, Soft Skills, And Social Support On Work Readiness Of Students Of The Faculty Of Economics And Business, State University Of Makassar With Learning Organization As An Intervening Variable Ananda Putri; Syamsu Rijal; Muhammad Ilyas Thamrin Tahir; Inannah; Andi Annisa Sulolipu
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.5797

Abstract

The purpose of this study is to provide a comprehensive understanding of the influence of internship experience, social skills, and social support on the work readiness of economics students at Makassar State University, and Learning Organization as a mediating variable in the relationship between these variables. A quantitative approach was used in this study. Participants in this study consisted entirely of students of the Department of Economics, Makassar State University, and a sample of 271 students was identified using a purposive sampling technique. This data analysis was carried out using PLS-SEM. The results of the study found that internship experience, soft skills, and social support had a positive and significant effect on students' work readiness. Furthermore, learning organization was proven to act as a mediating variable that strengthens the relationship between students' internship experience, soft skills, social support, and work readiness. These findings indicate that improving the quality of internships, developing soft skill, and maximizing social support, supported by an effective learning organization environment, in its role to prepare students for professional and competitive performance in the workplace.
The Effect of Non-Performing Loans, Return on Assets, and Operating Expenses to Operating Income on Financial Distress: An Analysis Using the Zmijewski (X-Score) Method Rollis Ayu Ditasari; Arief Eko Saputro
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.5804

Abstract

Financial Distress is a condition where a company is in financial difficulty and can end in bankruptcy. The object of this study is the People's Credit Banks throughout the Madiun Residency. The purpose of this study is to prove the effect of Non-Performing Loans, Return on Assets and Operating Income Expenses on Financial Distress. The secondary data source used in this study is the company's financial statements. The population in this study is the People's Credit Bank companies throughout the Madiun Residency registered with the OJK for the 2020-2024 period, using the Purposive Sampling method with a sample size of 22 company. The method in this study uses a quantitative approach using SPSS 25 software. The results of this study are that Non Performing Loans have a positive and significant effect on Financial Distress, Return on Assets has a negative and significant effect on Financial Distress, Operating Income Expenses have a positive and significant effect on Financial Distress and Non Performing Loans, Return on Assets and Operating Expenses and Operating Income have a simultaneous effect on Financial Distress.

Page 34 of 37 | Total Record : 364

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