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Rizal Ula Ananta Fauzi
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International Journal of Business and Quality Research
Published by CV. Cita Utilitas Utama
ISSN : -     EISSN : 29859468     DOI : https://doi.org/10.99075/ijbqr.v1i01.990
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
International Journal of Business,and Quality research (IJBQR) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality empirical and theoretical research papers, case studies. This journal focuses on every research discipline related to social behavior science, entrepreneurship and business management such as human resource management, marketing management, financial management, production/operational management, strategic management, sharia business management, halal industry management, tourism management, banking management, industrial management, agribusiness management, business administration, entrepreneurial activities, micro, small and medium enterprises (MSMEs), consumer behavior, purchasing decisions, consumer satisfaction, consumer loyalty and several areas of business behavior, also includes community social research
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 334 Documents
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Influence of Ease of Use, Service Features, and Promotion on the Intensity of DANA E-Wallet Usage (A Study on Students of Universitas Merdeka Madiun) Rizaldy Dafa Efendi; Tatik Mulyati; Ahadiati Rohmatiah
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.4640

Abstract

The rapid advancement of financial technology has revolutionized transaction methods from cash to cashless systems, with digital wallets like DANA becoming highly integrated into the daily routines of college students. This study aims to analyze the influence of ease of use, service features, and promotion on the intensity of DANA e-wallet usage among students of Universitas Merdeka Madiun. A quantitative causal explanatory research design was adopted. A purposive and stratified random sampling technique was used to select 170 active student respondents from a total population of 1,070 active students. Data were collected using structured questionnaires and analyzed using multiple linear regression analysis. The results demonstrated that ease of use, service features, and promotion simultaneously and positively predict the intensity of DANA e-wallet usage, F (3, 166) = 54.40, p < 0.001, explaining 48.7 percent of the variance (Adjusted R Square = 0.487). Partially, ease of use (t = 6.837, p < 0.001), service features (t = 6.524, p < 0.001), and promotion (t = 8.436, p < 0.001) each have a positive and significant effect on the intensity of usage, with promotion acting as the most dominant determinant. The study concludes that ease of use, service features, and promotion significantly contribute to shaping the intensity of e-wallet usage among students. The study recommends that e-wallet providers simplify transaction processes, innovate service features, and maintain attractive promotional programs to systematically enhance user engagement.
The Predictive Role of Word of Mouth, Customer Experience, and Cafe Atmosphere on Revisit Intention at Holly Coffee Shop, Madiun Ferdinand Alana Dewantoko; Mohammad Sofyan; Novy Rachma Herawati
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.4641

Abstract

The coffee shop industry has remained a rapidly growing sector due to its profound social and economic influence on consumer lifestyles and urban business development. While several studies have addressed basic functional products as the main driver of consumer loyalty, studies simultaneously addressing experiential and environmental human factors seem sketchy. Therefore, this study examines the predictive role of word of mouth, customer experience, and cafe atmosphere on revisit intention among consumers at Holly Coffee Shop in Madiun, Indonesia. A causal associative survey design was adopted while accidental sampling technique was used to select the study population. A validated questionnaire was used to collect data from 100 participants and analyzed using multiple linear regression to test hypotheses which were accepted at p less than 0.001 level of significance. The result demonstrated that the predictive model significantly explained the variation in revisit intention among study participants, Adjusted R Square = 0.873, F (3, 96) = 228.800, p less than 0.001. Furthermore, cafe atmosphere (Beta = 0.631, p less than 0.001), customer experience (Beta = 0.228, p less than 0.001), and word of mouth (Beta = 0.170, p less than 0.001) significantly predicted consumer revisit intention. The study concludes that cafe atmosphere, customer experience, and word of mouth significantly contribute to shaping revisit intentions among study participants. The study recommends cafe management and marketing stakeholders should take proactive measures to optimize cafe aesthetics, service delivery, and organic positive reviews to systematically enhance customer retention.
The Influence of Leadership Humility, Work Engagement, and Monetary Rewards on Employee Creativity with Knowledge Sharing as a Mediating Variable (A Study at PT Kimia Farma Trading & Distribution Madiun) Very Bangun Sulistyo; Ahadiati Rohmatiah; Mintarti Indartini
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.4642

Abstract

One of the key factors of marketing success at PT Kimia Farma Trading & Distribution Madiun, which operates in the distribution and trading of health products, is employee creativity. Considering the importance of employee creativity, companies must be able to understand the various factors that encourage employee creativity. This study aims to empirically prove the influence of leadership humility, work engagement, and monetary rewards on employee creativity through the mediation of knowledge sharing among employees of PT Kimia Farma Trading & Distribution Madiun. The study population was all 67 employees of PT Kimia Farma Trading & Distribution Madiun in 2026. The entire population was sampled, so the sampling technique used was total sampling. The research instrument used a questionnaire. The data analysis technique used the Structural Equation Modeling-Partial Least Square (SEM-PLS) method. The results of the study show that: 1) Leadership humility, work engagement, and monetary rewards do not directly influence employee creativity, 2) Leadership humility, work engagement, and monetary rewards directly influence knowledge sharing, 3) Knowledge sharing directly influences employee creativity, 4) Knowledge sharing mediates the influence of leadership humility and monetary rewards on employee creativity with fully mediated, 5) Knowledge sharing does not mediate the influence of work engagement on employee creativity among employees of PT Kimia Farma Trading & Distribution Madiun.
The Influence of Store Layout, Product Display, and Inventory Control on Operational Efficiency at MR.DIY Ngawi and Magetan Branches Naufal Sandya Sabilillah; Hartirini Warnaningtyas; Muhammad Imron
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.4643

Abstract

Operational efficiency has remained a major concern in the modern retail industry due to intense business competition and the ongoing need to optimize operational costs. While previous studies have separately addressed individual commercial strategies, integrated structural assessments of retail management factors remain sketchy. Therefore, this study examines the predictive role of store layout, product display, and inventory control on operational efficiency at MR.DIY Ngawi and Magetan branches. A quantitative explanatory research design was adopted, while a total saturation census sampling technique was used to select the study population consisting of 30 active employees. Two validated questionnaires were used to collect data from the participants and analyzed using multiple linear regression analysis to test research hypotheses at the level of significance. The result demonstrated that store layout, product display, and inventory control significantly correlated with operational efficiency among study participants, with an Adjusted R Square of 0.881 and an F value of 72.47 at p less than 0.001. Furthermore, store layout (B = 0.493, p = 0.001) and inventory control (B = 0.594, p = 0.001) significantly predicted operational efficiency, whereas product display did not demonstrate a significant partial effect (B = -0.111, p = 0.284). The study concludes that store layout and inventory control significantly contributed to operational efficiency among the study participants. The study recommends that retail stakeholders and store managers should take proactive measures to maintain retail space layouts and execute strict stock control systems to minimize waste and ensure sustained operational efficiency.
The Influence of Price, Promotion, and Digital Lifestyle on Online Shopping Frequency on E-Commerce Platforms (Case Study on Gen Z Students of the Faculty of Economics at Universitas Merdeka Madiun) Deva Satya Pradana; Muhammad Imron; Hartirini Warnaningtyas
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.4644

Abstract

The rapid development of information and communication technology has increased the use of e-commerce platforms for online shopping activities. Generation Z is a group with a high level of technological adaptation, making online shopping an integral part of their daily lives. This study aims to analyze the influence of price, promotion, and digital lifestyle on the online shopping frequency of Generation Z students at the Faculty of Economics, Universitas Merdeka Madiun. This research employed a quantitative method with a causal associative approach. The sample consisted of 133 respondents selected through purposive sampling. Data were collected using questionnaires and analyzed using multiple linear regression, t-test, F-test, and the coefficient of determination (R²). The results indicate that price has a positive and significant effect on online shopping frequency (t = 4.794; sig. = 0.000). Promotion also has a positive and significant effect on online shopping frequency (t = 3.943; sig. = 0.000). In contrast, digital lifestyle does not have a significant effect on online shopping frequency (t = 1.219; sig. = 0.225). Simultaneously, price, promotion, and digital lifestyle significantly influence online shopping frequency (F = 92.157; sig. = 0.000). The Adjusted R Square value of 0.674 indicates that 67.4% of the variation in online shopping frequency can be explained by the three independent variables. The study concludes that price and promotion are significant factors influencing online shopping frequency, while digital lifestyle does not have a significant partial effect. Price is the most dominant factor affecting students’ online shopping frequency.
Collaborative Governance Model In Land Building Asset Management Rovinus Tallulembang; Tri Oldy Rotinsulu; George M.V. Kawung; Agnes L.Ch.P. Lapian
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.4692

Abstract

Land and building asset management is a strategic aspect of local government governance aimed at accountability and optimal asset utilization. However, challenges such as weak coordination, limited resources, and low stakeholder participation persist. This study aims to analyze and formulate a collaborative governance model in managing land and building assets. This research uses a qualitative descriptive approach with literature study and document analysis techniques. The results indicate that collaborative governance enhances asset management effectiveness through synergy among government, private sector, and community. The proposed model consists of dialogue, joint planning, collaborative implementation, and continuous evaluation. Strengthening institutions, transparency, and digital-based information systems are recommended to support collaboration.
The Effect of Perceived Price and Delivery Quality on Repurchase Intention of Nasi Bakar Bucik An via GoFood Deshinta Rachman; Driya Wiryawan; Mutiasari Nur Wulan
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.4771

Abstract

This research examines the influence of perceived price and delivery quality on consumers’ repurchase intention toward Nasi Bakar Bucik An through the GoFood platform in Bandar Lampung. Earlier studies have produced mixed results concerning the impact of perceived price and delivery quality on repurchase intention, especially within Indonesia’s local online food delivery sector. To address this empirical inconsistency, the study applies the Means–End Chain (MEC) Theory as the underlying framework. A quantitative research design was implemented using purposive sampling, involving 140 respondents who had previously ordered Nasi Bakar Bucik An via GoFood. Data collection was conducted through online questionnaires, and the data were analyzed using multiple linear regression with IBM SPSS Statistics 27. The findings reveal that both perceived price and delivery quality positively and significantly affect repurchase intention. Among the two variables, delivery quality demonstrates the greatest contribution in encouraging consumers to make repeat purchases. The study enriches the literature on online food delivery services by highlighting the role of reasonable pricing and dependable delivery performance in enhancing customer loyalty and retention for local culinary enterprises operating through digital platforms.
Evaluation of the Daily Labor Budget and Calculation of Additional Labor Needs at Hotel XYZ in Makassar Muhammad Nur abdi; Firmansyah; Astia Lanriupa Natsirm; Muhammad Iqram
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.4776

Abstract

Fluctuations in occupancy rates and the high frequency of special events in the hospitality industry require management to be adaptive in controlling variable operating costs, particularly the budget for casual/daily workers. This study aims to evaluate the effectiveness of implementing activity-based budgeting and flexible budgeting in meeting the need for additional staff at Hotel XYZ in Makassar. Using a quantitative descriptive approach with a case study method, this study analyzes actual budget expenditure data and the number of operational personnel during the transition period of November and December 2025. The results show that the implementation of flexible budgeting at Hotel XYZ in Makassar was highly responsive in addressing peak season demands. There was an 81.48% increase in the number of casual workers (from 27 to 49 personnel), accompanied by an 80.35% increase in budget allocation (from Rp90,217,130 to Rp162,711,180). The Food & Beverage (Kitchen & Banquet) division and the Security department were identified as the primary cost drivers, absorbing the largest portion of the budget to maintain the hotel’s service and security standards. This study concludes that this dynamic budget adjustment is capable of optimizing the hotel’s operational efficiency. Management is recommended to implement strict key performance indicators (KPIs) for casual workers and conduct cross-training to prevent the risk of rising variable costs that could erode the company’s net profitability.
The Effect Of Halal Labels And Product Quality On Purchase Decisions For Fayrouz Products In Mojokerto, With Brand Image As A Mediating Variable Dian Mafulla; Sudiah Hestianah
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.4827

Abstract

Nowadays, there is a growing discernment among Muslim consumers regarding the halal aspect and quality (tayyib) of a commodity prior to consumption. This study is designed to examine the influence of halal certification and product quality on consumer purchasing behavior, both directly and indirectly through brand image as an intervening factor. Adopting a quantitative approach, this research gathered data from 100 participants via a digital questionnaire hosted on Google Forms. The collected data were subsequently analyzed using Structural Equation Modeling (SEM) through the Smart-PLS software. Empirical findings indicate that the presence of a halal logo alone fails to trigger purchasing actions. Conversely, product quality standards are proven to strongly drive direct purchase decisions. On the other hand, both the inclusion of a halal logo and product quality successfully boost brand image positively. Interestingly, when brand image acts as a mediator, both the halal regulation variable and product quality prove reliable in stimulating the consumers' final decision to purchases
The Effect of Digital Financial Inclusion, MSME Productivity, and Regional Investment on Economic Growth in Malang Regency Syamsul Huda
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.4830

Abstract

This study examines the effects of digital financial inclusion, MSME productivity, and regional investment on economic growth in Malang Regency. Malang Regency was selected because it is a large regency with a diverse local economy, including manufacturing, agriculture, trade, tourism, and subdistrict-based micro and small enterprises. Regional economic digitalization is increasingly relevant because digital payments, fintech-based financial services, and MSME digital transformation can expand market access, reduce transaction costs, and promote more inclusive growth. This study applies an explanatory quantitative approach using a subdistrict-year panel design covering 33 subdistricts from 2019 to 2024, yielding 198 observations. Economic growth is proxied by a local economic growth index, digital financial inclusion by an index of digital financial service usage, MSME productivity by an index of turnover and output per worker, and regional investment by realized domestic and foreign investment. Multiple linear regression is employed after classical assumption tests. The simulated estimation results indicate that digital financial inclusion, MSME productivity, and regional investment positively and significantly influence economic growth. The adjusted R-squared value is 0.582, suggesting that the model explains 58.2 percent of the variation in local economic growth. Digital financial inclusion shows the strongest standardized effect, followed by regional investment and MSME productivity. The findings emphasize that inclusive regional growth requires an integrated policy combining digital finance expansion, MSME productivity upgrading, and productive investment acceleration

Page 33 of 34 | Total Record : 334

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