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Angga Hendharsa
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JEM : Jurnal Equilibrium Manajemen
Published by Universitas Panca Bhakti Pontianak
ISSN : 16935233     EISSN : 24602299     DOI : https://doi.org/10.54035/jem.v10i1
Core Subject : Economy, Education, Social,
Economics, Econometrics & Finance Social Sciences Other
Jurnal Equilibrium Manajemen adalah jurnal terbitan khusus Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Panca Bhakti yang diperuntukkan bagi dosen dan Mahasiswa yang berkepentingan untuk mempublikasi penelitiannya yang bertujuan untuk memberikan kontribusi dalam informasi hasil riset dibidang manajemen. Publikasi Jurnal Equilibrium Manajemen mencakup, tapi tidak terbatas pada: - Area manajemen Fungsional: Keuangan, Pemasaran, Operasi, dan Manajemen Sumber Daya Manusia - Kewiraswastaan - Etika bisnis - Manajemen Pengetahuan dan Organisasi Pembelajaran - Digital Bisnis
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 148 Documents
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PENGARUH MODAL KERJA TERHADAP LABA PADA PT. TELEKOMUNIKASI INDONESIA (PERSERO) Tbk: modal kerja dan laba sutrisno s.pd., m.pd
Jurnal Equilibrium Manajemen Fakultas Ekonomi Universitas Panca Bhakti Vol 7 No 1 (2021): Jurnal Equilibrium Manajemen (JEM)
Publisher : Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Panca Bhakti

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Abstract

This research was conducted with the aim of knowing the effect of working capital on profits at PT Telekomunikasi Indonesia (Persero) Tbk. This research is a quantitative research with the population is all consolidated financial statement data of PT Telekomunikasi Indonesia (Persero) Tbk for the period 2010-2017. While the sample in this study is a statement of financial position consisting of balance sheet and income statement of PT Telekomunikasi Indonesia (Persero) Tbk for the period 2010-2017. The data collection technique used is documentation techniques and uses simple linear regression data analysis with the help of the SPSS program. The results of this study indicate that working capital has a positive and insignificant effect on profits at PT Telekomunikasi Indonesia (Persero) Tbk. This means that changes in working capital at PT Telekomunikasi Indonesia (Persero) Tbk make a small or insignificant contribution to profit.Keywords: Working Capital, Profit
Analisis Kualitas Pelayanan Jasa Pada Salon dan Spa Muslimah Baiti Ummi Disungai Jawi Kota Pontianak aisyah; Erlisa Yulianti
Jurnal Equilibrium Manajemen Fakultas Ekonomi Universitas Panca Bhakti Vol 7 No 1 (2021): Jurnal Equilibrium Manajemen (JEM)
Publisher : Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Panca Bhakti

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Abstract

study discusses the quality or service by using five dimensions, namely Tangibles, Reliability, Responsiveness, Assurance, and Empathy at the Salon and Spa Muslimah Baiti Ummi. The research method used is the descriptive quantitative method while the population and sample used are costumers or consumers in the Salon and Spa Muslimah Baiti Ummi and the distribution of questionnaires as many as 76 respondents. Collecting data using the method of observation, interviews and questionnaires. The data analysis used was the mean test, Tki analysis, validity test, and reliability test. Based on the results of research on the Salon and Spa Muslimah Baiti Ummi it is said to be good. This can be seen from the results of the analysis with the amount of data as many as 76 respondents which can be seen from the average level of importance that is 4.04 and while the average value og the performance level is 4.02. So the level of conformity between the level of performance og the Salon and Spa Muslimah Baiti Ummi with the level of importance hat not fully achieved customer expectations because the conformity level is less than 100%. Key Words: Quality of Service (Tangible, Reliability, Responsivensess, Assurance, and Empathy)
ANALISIS KUALITAS PELAYANAN PERPUSTAKAAN PADA DINAS PERPUSTAKAAN DAN KEARSIPAN KABUPATEN BENGKAYANG Naiyun Untung Utama; Pance Doby
Jurnal Equilibrium Manajemen Fakultas Ekonomi Universitas Panca Bhakti Vol 7 No 1 (2021): Jurnal Equilibrium Manajemen (JEM)
Publisher : Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Panca Bhakti

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Abstract

This research was conducted at Lingga Public Health Center, Kubu Raya Regency. This research is needed to support the use of data techniques carried out by means of the survey method, which is a method of primary data that requires communication between researchers and respondents. The expected objective of this research is to see how the health center services from the variables of direct evidence, reliability, responsiveness, assurance and attention to patient satisfaction. The sampling technique in this research is purposive sampling, which is the taking of the elements that are included in the sample is done deliberately with a note that the sample is representative. And by determining the interval range in This study aims to analyze the effect of service on patient satisfaction at Lingga Public Health Center. Service quality is measured from tangibles or direct evidence, reliability or reliability, assurance or assurance, responsiveness or responsiveness, and empathy or concern. Based on descriptive analysis, the five dimensions have results that are in the good category. The average score for the tangibles was 3.60, or the equivalent of good results. The average score of reliability was 3.90 or equivalent to good results. The average score of the guarantee is 4.01 or equivalent to the good results. The average score of responsiveness was 3.60 or equivalent to good achievement. Also, the average score of empathy is 3.65 or equivalent to good acquisition. The results of the calculations that assess the acquisition as good are also proportional to the satisfaction felt by the patient. This assessment reflects the emotional feelings of patients who are happy with the services provided by the Puskesmas. Keywords: Consumer Perception and Service
Analisis Kompetensi Pegawai Pada Kantor Camat Kecamatan Sebangki Kabupaten Landak Muhammad Zalviwan; SUMIATI
Jurnal Equilibrium Manajemen Fakultas Ekonomi Universitas Panca Bhakti Vol 7 No 1 (2021): Jurnal Equilibrium Manajemen (JEM)
Publisher : Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Panca Bhakti

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Abstract

This study aims to see how the performance of employees in the subdistrict head office of Sebangki District, Landak Regency by looking at the quality of service to the community. The method used in this research is descriptive qualitative method. The number of respondents used in this study were 31 respondents. To facilitate the measurement of qualitative data, a Likert scale is used. In this study, the variables that became the benchmarks for the writer to analyze the problems in this study were the variables of knowledge, expertise, quality, and cooperation. If seen from the results of the study, the competency analysis of employees at the head office of the sub-district of Sebangki, Hedgehog district, based on the respondents' responses, falls into the good category value.
Analisis Kepuasan Masyarakat Terhadap Pelayanan Publik Pada Kantor Desa Keranji Mancal Kecamatan Sengah Temila Kabupaten Landak Adi Mursalin; Merlinda
Jurnal Equilibrium Manajemen Fakultas Ekonomi Universitas Panca Bhakti Vol 7 No 1 (2021): Jurnal Equilibrium Manajemen (JEM)
Publisher : Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Panca Bhakti

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Abstract

This thesis entitled "Analysis of Community Satisfaction with Public Services at the Keranji Mancal Village Office, Sengah Temila District, Landak Regency" (Based on the Community Satisfaction Index). The purpose of this study was to determine the level of community satisfaction with services at the Keranji Mancal Village Office. In the research method, the writer uses the survey method. According to Ali Maksum (2012: 95. "Survey research is an effort to solve research problems by using certain methods that can direct activities to a specific goal, by collecting data through observation, interviews, questionnaires, documentation. In this study the method used was for analysis refers to the Community Satisfaction Index (IKM. The results of the study show that community satisfaction with public services at the Keranji Mancal Village Office, Sengah Temila District, Landak Regency is good. The author provides some suggestions and input to the Keranji Mancal Village Office, hopefully it can be useful and useful so that it can improve services for the better.
ANALISIS KEBIJAKAN PEMASARAN (7P) SEPEDA MOTOR YAMAHA PADA DEALER UTAMA JAYA MOTOR SIANTAN Muhammad Zalviwan; Petronela
Jurnal Equilibrium Manajemen Fakultas Ekonomi Universitas Panca Bhakti Vol 7 No 1 (2021): Jurnal Equilibrium Manajemen (JEM)
Publisher : Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Panca Bhakti

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Abstract

This study aims to determine the marketing policy (7P) of Yamaha motorbikes at the Jaya Motor Siantan Main dealer. The research method that I use in this research is survey research which takes a sample of a population using a questionnaire as the main data collection tool. The population in this study were all consumers and communities around the main dealer Jaya motor Siantan, North Pontianak, the sample was taken as many as 100 respondents using the incidental sampling technique. The results of research on the marketing policies carried out by the Utama Jaya Motor Siantan dealership show that: the product aspect with an average of 4.24 is in the very good category. The price aspect is in the good category with an average of 4.06. The place aspect (location) with an average of 3.66 in the category is quite good. The aspect of promotion (promotion) with an average of 3.97 in the good category. Aspects of the people (people) with an average of 4.00 in the good category. The process aspect with an average of 4.10 in the good category and the physical evidence aspect with an average of 3.24 in the very bad category.
ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR CAMAT PONTIANAK UTARA KOTA PONTIANAK maulana Filani Rizal; SELVIANUS VENUS AFEN
Jurnal Equilibrium Manajemen Fakultas Ekonomi Universitas Panca Bhakti Vol 7 No 1 (2021): Jurnal Equilibrium Manajemen (JEM)
Publisher : Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Panca Bhakti

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Abstract

This research aims to analyze the Quality of Public Service at the North Pontianak District Office. The research method the authors used in this study is a survey study that takes samples from a population and uses questionnaires as a data collection tool. The population in this study is 2026, given the time and cost limitations that the authors took samples using Slovin theory. The samples in this study are people who have requested services to the North Pontianak District Office. Based on the results of the analysis, obtained the results of all average answers scores of respondents who were summed up got an average score of 21.10 and then the average number of scores divided by the number of 5 indicators then obtained an average of 4.22 and entered into a very good category. So it can be concluded that the quality of public service in the pontianak district office north of Pontianak city is in the category very well.
KEPUTUSAN PEMBELIAN ONLINE MELALUI SITUS JUAL BELI LAZADA TERHADAP PERILAKU KONSUMTIF MASYARAKAT PONTIANAK KALIMANTAN BARAT Dina Octaviani; Viren Pratama
Jurnal Equilibrium Manajemen Fakultas Ekonomi Universitas Panca Bhakti Vol 7 No 1 (2021): Jurnal Equilibrium Manajemen (JEM)
Publisher : Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Panca Bhakti

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Abstract

This study aims to determine the relationship between purchasing decisions, products, prices, services, risks to consumer behavior. The method used is a quantitative approach using multiple linear regression analysis, supported by statistical tests, using the SPSS version 20. Partial testing of the purchase decision coefficient there is a relationship to consumptive behavior of 1,721 or 17.21%. The product coefficient is related to the consumptive behavior of 1,962 or 19.62%. The price coefficient is related to the consumptive behavior of 1.188 or 11.88%. The coefficient of service there is a relationship to consumptive behavior of -0.705 or -07.05%. The risk coefficient is related to consumptive behavior of 3,811 or 38.11%. Partially there is a relationship between purchasing decisions, products, prices, services and risks to consumptive behavior.
Analisis Persepsi Mahasiswa Terhadap Kompetensi Dosen Universitas Panca Bhakti Pontianak Adi Mursalin; Delvi Defitri
Jurnal Equilibrium Manajemen Fakultas Ekonomi Universitas Panca Bhakti Vol 7 No 1 (2021): Jurnal Equilibrium Manajemen (JEM)
Publisher : Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Panca Bhakti

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Abstract

This thesis entitled "Analysis of Students' Perceptions of the Lecturers' Competencies of Panca Bhakti University Pontianak" with the aim of knowing and analyzing students' perceptions of the competence of Lecturers at Panca Bhakti University Pontianak. In this study the authors used the right method so that this research was headed towards the right target. The method used in this research is a survey method that goes directly to the field by distributing questionnaires to 97 respondents. To facilitate the measurement of quantitative data, the class interval scale is used. In this study, the variables that became the benchmarks for the authors to analyze the problems in this study were 4 variables, namely: Pendagogic Competence, Personality Competence, Social Competence, and Professional Competence. When viewed from the results of the study, the Analysis of Student Perceptions of the Competence of Lecturers at Panca Bhakti University Pontianak based on respondents' responses falls into the Good category value.
STRATEGI PENGEMBANGAN USAHA GAPOKTAN SARI AGUNG DI DESA SEDAHAYAN JAYA KECAMATAN SUKADANA Hery Medianto Kurniawan
Jurnal Equilibrium Manajemen Fakultas Ekonomi Universitas Panca Bhakti Vol 4 No 1 (2021): Jurnal Repository
Publisher : Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Panca Bhakti

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Abstract

Penelitian ini bertujuan untuk membuat strategi strategi pengembangan usaha Gapoktan Sari Agung di Desa Sedahan Jaya Kecamatan Sukadana. Penelitian ini dilaksanakan di Kecamatan Sukadana Desa Sedahan Jaya tepatnya pada Gabungan Kelompok Tani (GPOKTAN) Sari Agung di Desa Sedahan Jaya Kecamatan Sukadana. Waktu penelitian dilakukan  selama 4 (empat) bulan yaitu pada bula April – Juli 2020, terhitung sejak pengumpulan data hingga selesai. Penelitian dilakukan pada Gabungan Kelompok Tani (GPOKTAN) Sari Agung di Desa Sedahan dengan alasan karena GPOKTAN Sari Agung di merupakan salah satu GAPOKTAN yang sedang berkembang, berproduksi dan berupaya untuk mengembangan hasil produksinya pada pngasa pasar local dan antar provinsi sehingga perlu dilakukan kajian strategi yang harus dijalankan oleh GAPOKTAN Sari Agung. Pada penelitian ini variabel yang diamati adalah kekuatan, peluang, ancaman, dan kelemahan yang ada pada Gabungan Kelompok Tani (GPOKTAN) Sari Agung di Desa Sedahan Jaya Kecamatan Sukadana. Populasi dalam penelitian ini adalah Gabungan Kelompok Tani (GPOKTAN) Sari Agung di Desa Sedahan Jaya Kecamatan Sukadana. Menurut Hadari (2000) sampel adalah bagian dari populasi yang menjadi sumber data yang sebenarnya dalam suatu penelitian. Sampel penelitian adalah Gabungan Kelompok Tani (GPOKTAN) Sari Agung di Desa Sedahan Jaya Kecamatan Sukadana. Teknik analisis data yang digunakan di dalam penelitian  ini adalah analisis kualitatif, yakni menjelaskan strategi pemasaran dengan menggunakan Analisis SWOT, yaitu dengan melihat lingkungan internal yang berupa Strenght  dan Weakness serta lingkungan eksternal yang berupa Opportunity dan Threat.  Kombinasi faktor internal dan eksternal dilihat melalui Analisis Kuadran TOWS Matrix membandingkan antara faktor internal (Strength and Weakness) dan faktor eksternal (Opportunity and Threat). Hasil penelitian menunjukkan kekuatan utama pada Gapoktan Sari Agung  adalah seluruh anggota Gapoktan Sari Agung yang mengusahakan usahatani tanaman padi dengan nilai skor sebesar 0,022, sedangkan faktor kelemahan utama Gapoktan Sari Agung adalah Produksi beras yang dihasilkan olah anggota Gapoktan Sari Agung belum kontinyu dengan nilai skor sebesar 0,021. Peluang utama pada Gapoktan Sari Agung adalah permintaan beras  lokal (kampung) yang cenderung  meningkat dengan nilai skor sebesar 0,026, sedangkan faktor ancaman utama Gapoktan Sari Agung adalah perubahan selera dan daya beli masyarakat dengan nilai yakni 0,022. Berdasarkan Total Nilai Skor dari kekuatan, kelemahan, peluang dan ancaman berada pada S = 0,022,  W = 0,021, O = 0,026 dan   T = 0,022. Dari data ini maka diperoleh titik kordinat kwadran yakni berada pada  (S – W) = (0,022 – 0,021) = 0,001, (O – T) = (0,026 – 0,022) = 0 ,004 tepatnya di Kudaran I dengan titik koordinat  (0,001 : 0,022). Dari peta strategi pemasaran terebut maka Gapokatan Sari Agung di Desa Sedahan Jaya berada pada Kuadran I.  Pada Kuadran I memberikan gambaran berkenaan dengan situasi yang sangat menguntungkan karena Gabungan Kelompok Tani (GPOKTAN) Sari Agung di Desa Sedahan Jaya Kecamatan Sukadana memiliki kekuatan yang positif   dan peluang sehingga dapat memanfaatkan peluang yang ada. Strategi yang harus dijalankan adalah mendukung kebijakan pertumbuhan yang agresif (Growth Oriented Strategy).

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