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International Journal of Social Science and Community Service
Published by CV. Proaksara Global Transeduka
ISSN : -     EISSN : 30475406     DOI : https://doi.org/10.70865/ijsscs
Core Subject : Humanities, Art, Social,
Arts Humanities Environmental Science
The International Journal of Social Science and Community Service publishes a series of articles focused on community service initiatives in the area of economic empowerment. This journal aims to contribute ideas and reports on community service efforts, as well as serve as a platform for sharing these activities within the realm of community economic development. Its mission is to promote innovative concepts and research outcomes related to community service efforts. The journal primarily addresses key issues in the advancement of community service sciences, with particular emphasis on: Community Services, People, International Food Security, Training, Marketing, Appropriate Technology, Design, Community Empowerment, Social Access, Student Community Services, Border Regions, Less Developed Areas, and Sustainable Development Education.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 175 Documents
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Implementation of Customer Relationship Management (CRM) in SME Rodhiah, Rodhiah; Jocelyn, Fion
International Journal of Social Science and Community Service Vol. 3 No. 2 (2025): April
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v3i2.71

Abstract

Customer Relationship Management (CRM) is a strategy and technology used by companies to manage and strengthen relationships with customers. Customer Relationship Management (CRM) utilizes customer data and information to understand their needs and preferences. Hence, companies can provide better services, increase customer satisfaction, and achieve long-term business success. The business is engaged in the culinary field and is located in Batam. Currently, the business is facing challenges in implementing Customer Relationship Management. The purpose of this activity is to assist the business in improving its understanding of the implementation of Customer Relationship Management and its ability to compete. The method used was CRM-related training on how the business interacts with its customers. The training was conducted online. Through this activity, it is hoped that the problems faced by the business can be overcome.
Systematic Journal Review: A Study of Workplace Incivility in Indonesia Gustiawan, Deni; Azzahra, Reynia Shifa
International Journal of Social Science and Community Service Vol. 3 No. 2 (2025): April
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v3i2.72

Abstract

This paper examines the impact of workplace incivility on employee job satisfaction and commitment in Indonesian organizations. This study uses a Systematic Journal Review (SJR) design with a descriptive qualitative approach to integrate and analyze findings from various scientific articles related to the relationship between workplace incivility, job satisfaction, and employee commitment in Indonesia, with data collected through literature searches from trusted databases and analyzed thematically. The results of the study indicate that workplace incivility has a negative impact on employee job satisfaction and commitment. Behaviors such as insults, discrimination, and unfair treatment can reduce productivity, increase stress, and reduce employee well-being. To address these issues, an inclusive approach and support from responsive leadership are essential in creating a healthy and productive work environment.
Counseling for Mothers on the Importance of Deworming Toddlers at Posyandu Lavenda, Kenali Besar Community Health Center, Jambi City Mastikana, Indah; Nadya, Embun; Oktoviani, Ayu; Yanti, Yuliana Saputri; Rahayu, Ananda Suci; Febrianti, Rina
International Journal of Social Science and Community Service Vol. 3 No. 2 (2025): April
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v3i2.73

Abstract

Soil-Transmitted Helminths (STH), commonly known as intestinal worms, are infections caused by helminths transmitted through contaminated soil. Factors contributing to STH include poor hygiene, non-compliance with deworming treatment, inadequate sanitation, and limited knowledge about STH. In Indonesia, helminth infections remain a significant public health issue, with prevalence rates ranging from 2.5% to 62%. According to the 2021 Indonesia Nutritional Status Survey by the Ministry of Health, the proportion of toddlers suffering from helminth infections is approximately 2.8%. The World Health Organization recommends periodic treatment (deworming or preventive chemotherapy) without prior individual diagnosis for all at-risk individuals in endemic areas. This activity aims to enhance community knowledge and to treat and prevent helminth infections caused by roundworms, hookworms, whipworms, and pinworms, which can impede children's growth at Posyandu Lavenda, Kenali Besar Community Health Center, Jambi City. The results indicated that all participants were highly enthusiastic and engaged during the counseling sessions, and local healthcare workers were very proactive in implementing preventive measures against helminth infections in children as early as possible.
Analysis of the Impact of Culture in Practicing Islamic Values on the Development of Micro Businesses in Panekan District Christianti, Yana Dwi
International Journal of Social Science and Community Service Vol. 2 No. 4 (2024): OCTOBER
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v2i4.75

Abstract

Many Indonesian traditions have an Islamic nuance and are usually carried out to commemorate major Islamic holidays. For example, the Sekaten celebration is held to welcome the Prophet Muhammad’s birthday. During the month of Ramadan, there is also a tradition of welcoming the holy month with a slametan (known as unggahan poso), followed by another slametan to celebrate Eid al-Fitr. The Eid celebration typically lasts two to three days, beginning with the Sholat Ied (Eid prayer) on the first morning. During this time, Muslims greet each other with handshakes and formal embraces as a way of sharing joy and seeking forgiveness for past mistakes.Beyond that, the tradition of silaturahmi (visiting relatives and neighbors) is also practiced, with families serving sweet treats and giving gifts, especially to children and those in need. The presence of Indonesian traditions that embody Islamic values influences the growth of local micro-businesses. This is particularly evident during major Islamic holidays when deeply rooted traditions create a surge in demand. In Panekan Regency, this phenomenon significantly impacts the development of micro-enterprises during Ramadan and Eid al-Fitr.
Increasing Quality of Reciting Al-Qur’an by Using Ummi Method: Community Assistance & Empowering Al-Ihsan Mosque for Dhuafa Cahyono, Agus Eko; Herawati, Yayuk Widyastuti; Al Anshory, Abdul Muntaqim
International Journal of Social Science and Community Service Vol. 3 No. 2 (2025): April
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v3i2.77

Abstract

This study examines the implementation of the Ummi method in learning Al-Qur’an at Al-Ihsan Mosque, Malang, and its role in community empowerment. The Ummi method, known for its structured and systematic approach, enhances reading accuracy and comprehension of Tajwid among the congregation. The findings reveal that the application of this method has significantly improved participants' Quranic reading skills through direct instruction, repetition, and affectionate teaching. Furthermore, Al-Ihsan Mosque has played a vital role in empowering the underprivileged through the effective management of infaq funds, scholarship programs, and basic needs assistance. However, challenges such as limited teaching space and the need for professional human resource management hinder the effectiveness of these initiatives. To optimize the impact, it is recommended to increase learning facilities, strengthen community collaborations, and establish objective assessment tools for aid distribution. Strengthening youth involvement and professional fund management will further enhance the sustainability of these programs, ensuring that community empowerment efforts are both impactful and equitable.
Health Education on Diarrhoea Disease Prevention and Hand Washing Demonstration with Competition for School-Aged Children Desreza, Nanda; Agustini, Tria; Nelly, Nelly
International Journal of Social Science and Community Service Vol. 3 No. 2 (2025): April
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v3i2.85

Abstract

Diarrhoea is a disease characterised by changes in the shape and consistency of soft to liquid stools and an increase in the frequency of bowel movements more than 3 or more times a day which may be accompanied by vomiting or bloody stools. The method of implementing this activity is diarrhoea counselling, discussion, question and answer, pre-posttest, demonstration and hand washing competition. Based on the results of a survey that has been conducted, there are still school-age children in Cot Mancang village who do not know about diarrhoea and how to wash hands 6 steps properly and correctly. Activities carried out to 24 school-age children who attended the health education event. With this activity, it is hoped that it can trigger awareness of school-age children to wash their hands. This community service activity may be a good forum for the Cot Mancang village community, especially for school-age children to increase motivation about diarrhoea and how to wash hands 6 steps properly and correctly.
Designing a Bilingual Promotional Website for Sumenep Palace Museum as Linked to Social Media I’tishomah, Badriyyah Eka; Suyono, Achmad; Suharto, Ririn Pratiwi
International Journal of Social Science and Community Service Vol. 3 No. 2 (2025): April
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v3i2.86

Abstract

This research addresses the challenge of promoting cultural heritage through digital innovation by developing a bilingual website for the Sumenep Palace Museum, the only surviving royal palace in East Java. Employing Design and Development Research methodology, the study systematically analyzed informational needs, designed an accessible platform, and implemented bilingual content in Indonesian and English. The website features comprehensive information about the museum's collections, history, and services, integrated with social media connectivity. Expert validation from IT and language specialists yielded scores of 96/100 and 80/100 respectively, while field testing with 59 participants from various nationalities produced a 90% satisfaction rate. The results demonstrate that the bilingual website effectively bridges communication gaps with international visitors, particularly during peak periods when guide availability is limited. The research contributes a practical solution to heritage preservation challenges while establishing a replicable framework for cultural institutions seeking to enhance accessibility and global reach through digital promotion strategies.
Exploring the Interplay of Perceived Organizational Support, Fringe Benefits, Work Resilience, and Self-Efficacy in Predicting Employee Performance Pramita, Cindy; Soetjipto, Budi Eko
International Journal of Social Science and Community Service Vol. 3 No. 2 (2025): April
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v3i2.87

Abstract

In an era of increasingly dynamic business competition, improving employee performance is a top priority for organisations. One strategic approach that has been widely researched is Perceived Organizational Support (POS), which is the employee's perception of the extent to which the organisation values their contribution and cares about their well-being. This study aims to explore the relationship between POS, fringe benefits, work resilience, and self-efficacy in predicting employee performance. This study uses a qualitative approach through a systematic literature study of various relevant national and international scientific journals. The results show that POS has a positive effect on employee performance, and this effect is mediated by the presence of fringe benefits. Meanwhile, work resilience and self-efficacy act as moderator variables that strengthen the relationship between POS and performance. The implications of this study emphasise the importance of organisations in creating a supportive work environment, providing competitive benefits, and empowering the psychological aspects of employees to increase work productivity in a sustainable manner. The findings can serve as a basis for developing more effective and long-term orientated human resource management strategies.
Financial Training for MSMEs: Enhancing Financial Statement Preparation and Audit Understanding in Kembangan District Yessie, Afly; Minanari, Minanari
International Journal of Social Science and Community Service Vol. 3 No. 3 (2025): July
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v3i3.93

Abstract

This financial training aims to enhance the understanding and skills of MSME managers in Kembangan District in financial statement preparation and financial statement audit. The training is conducted through counseling and hands-on practice methods, covering the basics of accounting, how to prepare financial statements in accordance with the financial accounting standards applicable in Indonesia, and the importance of auditing to ensure the reliability of financial statements. The training results showed a significant improvement in participants' understanding of financial statement preparation and audit processes relevant to MSME needs. This training is expected to make a tangible contribution to improving financial governance in MSMEs in Kembangan District. The program's goal is to boost business transparency, increase access to funding, improve adherence to regulations, and promote lasting business growth and development within the local MSME sector by improving financial management skills.
Adoption of Digital Leadership Style in Guiding Deviant Behavior of Police Personnel at Metro Jaya Regional Police Hayati, Valent Furi; S., Basir; Gani, Yopik
International Journal of Social Science and Community Service Vol. 3 No. 3 (2025): July
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v3i3.97

Abstract

Digital leadership style emphasizes the leader's ability to understand information technology and digital systems, data-driven decision making and analysis, quick response to environmental and technological changes, emphasis on information transparency, innovation, creative thinking, and inspiring change. This scientific article aims to conceptualize the adoption of digital leadership in coaching against misconduct of Polri members at Metro Jaya Regional Police. The method used is a qualitative approach with descriptive analytics to provide detailed descriptions of occurring situations. The data used includes primary and secondary data. Data collection techniques include observation, interviews, and document studies. The author tests data accuracy and validity using triangulation techniques. Research results show that leadership at Metro Jaya Regional Police still faces several weaknesses such as being militaristic in nature, lacking measurable future digital vision, limited managerial capabilities, insight and understanding of technology-based transparency concepts, limited mastery of digital-based facilities and infrastructure, minimal problem-solving policing capabilities, and insufficient attention to digital development and environmental directions. Strategies that can be applied in implementing digital leadership in coaching against misconduct of Polri members at Metro Jaya Regional Police include establishing vision, mission, and strategic direction of digitalization in member coaching, building digital systems that support coaching and early detection of violations, improving personnel capabilities in using and managing digital systems, operating digital systems gradually and integrated into coaching processes, assessing implementation effectiveness and conducting continuous improvement, and making digital leadership an embedded work culture.

Page 7 of 18 | Total Record : 175

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