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Tourism Economics, Hospitality, and Business Management Journal
Published by Politeknik Pariwisata Medan
ISSN : 27978893     EISSN : 28303288     DOI : https://doi.org/10.36983/tehbmj
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Penerbitan Tourism Economics, Hospitality, and Business Management Journal bertujuan memajukan kegiatan penelitian di bidang kepariwisataan. Tourism Economics, Hospitality, and Business Management Journal ini terbit setiap 6 bulan sekali dalam satu tahun yakni bulan Januari - Juni dan Juli - Desember. Redaksi menerima sumbangan tulisan jurnal dan artikel dalam Bahasa Indonesia dan Bahasa Inggris minimal 8 halaman maksimal 15 halaman kwarto.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 81 Documents
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Pengaruh Work-Life Balance Terhadap Kinerja Karyawan Pada Hotel Four Points By Sheraton Medan Marpaung, Selviana Meldrit Monica; Hamdani, Muhammad; Lingga, Osland Herijon
TEHBMJ (Tourism Economics Hospitality and Business Management Journal) Vol 3 No 2 (2023): TEHBMJ (Tourism Economics, Hospitality, and Business Management Journal)
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/tehbmj.v3i2.522

Abstract

The purpose of this research is to comprehend and analyze the influence of work-life balance on employee performance at Four Points by Sheraton Medan. This study employs an associative approach method. The population for this research encompasses all employees at Four Points by Sheraton Medan, with a sample size of 51 respondents determined using the Slovin's formula. This research utilizes both primary and secondary data sources. The data analysis techniques applied in this study consist of simple linear regression analysis, the t-test of hypotheses, and the Coefficient of Determination. Data processing was conducted using SPSS (Statistical Package for the Social Sciences) software version 25.00. Based on the data analysis results, a simple regression equation model was obtained as Y = 24.164 + 0.461 X, indicating a positive influence of work-life balance on employee performance. Furthermore, from the results of the t-test analysis, a significant value of 0.002 < 0.05 was obtained, indicating that work-life balance significantly affects employee performance at Four Points by Sheraton Medan.
Pengaruh Menu Dan Harga Terhadap Keputusan Pembelian Meeting Package Di Hotel Khas Parapat Simatupang, Tio Hartati; Marpaung, Hasoloan; Hamdani, Muhammad
TEHBMJ (Tourism Economics Hospitality and Business Management Journal) Vol 3 No 2 (2023): TEHBMJ (Tourism Economics, Hospitality, and Business Management Journal)
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/tehbmj.v3i2.523

Abstract

This study aims to determine whether there is an influence between menu and price on purchasing decisions at Hotel Khas Parapat. The background of this research is competition in sales of meeting packages at hotels which are used as a comparison for guests to msake purchases and it is necessary to make packages thatare appropriate and can meet their needs. The research was conducted on guests of the Khas Parapat Hotel who purchased meeting packages for 30 respondents. The research uses quantitative methods with multiple linear tests, validity tests, reliability tests, normality tests, heteroscedasticity tests, multicollinearity tests, t tests, F tests and coefficient of determination tests (R2). The research first tested the questionnaire with a validity test, there were 16 questionnaire items tested and the results were declared valid on the 16 questionnaire items. The research conducted found that menu variables did not have a partial significant effect on purchasing decisions. From the questionnaire data which was then processed using the SPSS ver 29 software program, it produced an adjustment value of 49.3%, decisions were influenced by purchases by menus and prices, while 50.7% were external influences that were not examined in this study.
Pengaruh Kepuasan Kerja Dan Pengembangan Karir Terhadap Retensi Karyawan Pada Hotel Prime Plaza Kualanamu Malau, Vivy Anggi; Hutahaean, Theresia; Syahrul, Syahrul
TEHBMJ (Tourism Economics Hospitality and Business Management Journal) Vol 3 No 2 (2023): TEHBMJ (Tourism Economics, Hospitality, and Business Management Journal)
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/tehbmj.v3i2.524

Abstract

The goal of this study is to see how (1) work satisfaction affects employee retention and (2) career development affects employee retention at Hotel Prime Plaza Kualanamu. This study takes a quantitative method. The population and sample are comprised of 42 employees from Hotel Prime Plaza Kualanamu, drawn using a saturation sampling technique. Job satisfaction (X1) and career development (X2) are the independent variables, whereas employee retention (Y) is the dependent variable. Simple linear regression analysis and multiple linear regression analysis are used to analyse the data, which is processed using the IBM SPSS Statistics 25 test tool. This study found that (1) work satisfaction has a favourable and significant effect on employee retention. This is supported by the t test findings, which show that work satisfaction variables are Thitung 3.360 > Ttabel 2.203 and sig = 0.000 0.050. (2) Career development has a large and favourable impact on employee retention. This is supported by the t test findings, which show that work satisfaction variables are Thitung 6.220 > Ttabel 2.203 and sig = 0.000 0.050.
Pengaruh Disiplin Karyawan Terhadap Hasil Kerja Departemen Housekeeping Di The Reiz Suites Hotel Medan Tambunan, Michael; Sebastiana, Sumihar; Yunita, Dina
TEHBMJ (Tourism Economics Hospitality and Business Management Journal) Vol 3 No 2 (2023): TEHBMJ (Tourism Economics, Hospitality, and Business Management Journal)
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/tehbmj.v3i2.525

Abstract

The research method uses quantitative methods using validity tests, reliability tests, descriptive tests, simple linear regression analysis techniques,F tests, T tests. Data processing was carried out using SPSS (Statistical Package for Social Science) version 25.0 for windows. From the results of the study it is known that the effect of work discipline on the work of the housekeeping department at The Reiz Suites Hotel Medan, indicating that employee discipline (X) has no positive and significant effect on the work results of the Housekeeping Department employees (Y) can be calculated from the value of the Coefficient of Determination (R2 ) is equal to 0.025, which means that the influence of the independent variable on the dependent variable simultaneously is 0.25%, the remaining 97.5% is influenced by other causes not examined by the researcher.
Dampak Pembangunan Wisata Sport Tourism Pertamina Mandalika International Circuit Dalam Aspek Ekonomi Ayu Rahmatika, Baiq Della
TEHBMJ (Tourism Economics Hospitality and Business Management Journal) Vol 4 No 1 (2024): TEHBMJ (Tourism Economics, Hospitality, and Business Management Journal)
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/tehbmj.v4i1.556

Abstract

This research analyzes the economic impact of the construction of the Pertamina Mandalika International Circuit in Lombok, West Nusa Tenggara, as a sport tourism destination in Indonesia. This circuit aims to attract international events such as MotoGP and the World Superbike Championship, as well as contribute to the development of the Mandalika Special Economic Zone (KEK). Using descriptive qualitative methodology, data was collected from various secondary sources. The research results show that this circuit makes a significant contribution to the local economy, such as increasing tourism income, MSME transactions and job creation. For example, the 2023 MotoGP event increased the local economy by 3.5% and created transactions of around IDR 4.5 trillion. In addition, there is an indirect economic impact on the transportation sector. However, this development has also faced criticism regarding its environmental impact and dependence on international events. It is recommended that development be carried out in a sustainable manner, involving local communities to maximize economic and social benefits while maintaining environmental balance.
Strategi Pengembangan Desa Wisata Berkelanjutan Menggunakan Analisis SWOT (Studi Kasus: Desa Tetebatu, Kecamatan Sikur, Lombok Timur) Satriawan, Teguh
TEHBMJ (Tourism Economics Hospitality and Business Management Journal) Vol 4 No 1 (2024): TEHBMJ (Tourism Economics, Hospitality, and Business Management Journal)
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/tehbmj.v4i1.560

Abstract

Tetebatu Tourism Village is the first and oldest tourism village in West Nusa Tenggara Province which has a variety of potential and tourist destinations ranging from natural, cultural and artificial tourism. Although it has many and varied tourism potentials and destinations, its development still cannot be fully developed properly and maximally. This study aims to determine the development strategy of Tetebatu Tourism Village so that it can continue to be sustainable based on SWOT analysis. The research method used in this research is a descriptive qualitative approach, the data collection techniques that researchers use are observation, interviews, and documentation. In determining the development strategy of Tetebatu Tourism Village, this research uses SWOT analysis. The results of this study indicate that the right strategy to be applied in the development of Tetebatu Tourism Village so that it can continue to be sustainable is to explore and maximize all tourism potential to increase the tourism attractiveness of Tetebatu Tourism Village, Increase cooperation with other tourism villages to create tour packages, Increase promotion through the media and cooperation with the Regional Government, Ministry, and other tourism villages, Improve and complete facilities and infrastructure to support tourism activities, Cooperate with the private sector, Maximize the management of tourist destinations through cooperation with the Regional Government and the Ministry to conduct training on tourism destination management, and Maximize all tourism potential and make new innovations to increase tourist attractiveness so as to be able to face competition with other tourist villages.
Analisis Efektivitas Iklan Destinasi Wisata Di Kabupaten Lahat Karo Karo, Pelliyezer
TEHBMJ (Tourism Economics Hospitality and Business Management Journal) Vol 4 No 1 (2024): TEHBMJ (Tourism Economics, Hospitality, and Business Management Journal)
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/tehbmj.v4i1.573

Abstract

This research was carried out to evaluate video advertisements for the Ayik Pacar tourist destination in Lahat Regency, South Sumatra using the Customer Response Index (CRI) instrument with the AISAS (Attention, Interest, Search, Action, Share) concept. The research population is consumers who are reached while the tourist destination video advertisement is broadcast, with a sample size of 100 people. The research results show that all four models in the AISAS concept provide results with different CRI values. The four models studied include, the first AISAS model produces a CRI value of 21 percent, the second AIAS model produces a CRI value of 30 percent, the third AISS model produces a CRI value of 38 percent and the fourth AIS model produces the highest CRI value of 55 percent. An increase in the CRI value shows the best effectiveness of the advertising message in the fourth model. At the same time, the third model also shows quite good effectiveness, although it has not yet reached a value of more than 50 percent, but the CRI value is already greater than the No Search value for consumer responses. Apart from the CRI results, it is known that a new consumer response pattern has emerged, namely that consumers will not immediately plan to visit tourist destinations or even look for comparative information from the tourist destination they are going to.
Pengaruh Penggunaan Teknik Blow Torch Terhadap Kadar Air Pada Pembuatan Lemang Di Kab. Lahat Marna Sonjaya, Arief
TEHBMJ (Tourism Economics Hospitality and Business Management Journal) Vol 4 No 1 (2024): TEHBMJ (Tourism Economics, Hospitality, and Business Management Journal)
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/tehbmj.v4i1.574

Abstract

this study aims to determine the effect of blow torch technique on lemang processing in Lahat district. In addition, this research was also carried out to design and compile culinary gastronomic innovations in lemang in order to find solutions for cooking and shelf-life of lemang so that they can be used as souvenirs for tourists. The research method used is a descriptive method to explain the history of lemang processing in Lahat Regency, and an experimental method with a quantitative approach is used to determine the effect of the Blow Torch Technique on making lemang on the amount of lemang water content which can affect the shelf life of lemang. Designing lemang gastronomic innovations using Torch technique at the end of the lemang. The data used in this study are primary data and secondary data obtained by observation and experimentation through several stages of research. The lemang in Lahat is processed traditionally, so it has the disadvantage of a long cooking time and a short shelf life, so an innovation made to lemang is the use of the Blow Torch Technique in making lemang to reduce the water content of the ends of the lemang so as to produce longer resistance to lemang. , ie up to five days at room temperature
Pengembangan Home Industry Kuliner Snack Olahan Laut Kabupaten Belitung Dengan Business Model Canvas Rahmania, Trisna
TEHBMJ (Tourism Economics Hospitality and Business Management Journal) Vol 4 No 1 (2024): TEHBMJ (Tourism Economics, Hospitality, and Business Management Journal)
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/tehbmj.v4i1.576

Abstract

This research aims to find out the condition of the culinary home industry for processed seafood snacks in Belitung Regency; factors that can influence the development of the seafood culinary snack home industry in Belitung Regency; and developing a culinary home industry for processed seafood snacks in Belitung Regency using the BMC (Business Model Canvas) method. The method used in this research is a qualitative descriptive method with data collection techniques through observation, interviews and literature studies with respondents from community-based culinary home industries, MSMEs, cooperatives, as well as domestic and foreign tourists in Belitung using the Business model canvas (BMC). The sampling technique was carried out using non-probability sampling using an incidental technique. The results of the research showed that there were five distribution areas for the Belitung seafood culinary snack home industry with cracker, chips or peanut brittle products. The factors that influence the development of processed seafood snacks are tourist visits, the tourism sector, and transportation, as well as tourist attraction factors based on culinary value, partners, promotions, online media, innovation, and competent people. BMC development is carried out through the identification of nine elements, namely (1) customer segments originating from domestic and foreign countries; (2) the value proposition comes from taste, distinctiveness and uniqueness; (3) key partners are the government, MSMEs, the Hospitality Industry, airlines, culinary entrepreneurs, bloggers and journalists; (4) customer relationships are the attraction of tourists because of promotions, taste, distinctiveness and uniqueness; (5) online media channels; (6) key activities are training, coaching, workshops, FGDs, exhibitions; (7) key resources come from the government, private sector and banking; (8) the cost structure is quite good; and (9) revenue streams contain good appreciation.
Peran Resepsionis Dalam Memberikan Pelayanan Kepada Tamu Di Hotel X Belitong Permatasari, Mustika
TEHBMJ (Tourism Economics Hospitality and Business Management Journal) Vol 4 No 1 (2024): TEHBMJ (Tourism Economics, Hospitality, and Business Management Journal)
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/tehbmj.v4i1.577

Abstract

With the development of Belitung, it also affects the competition between hotel managers in attracting tourists to stay at the hotel they manage which is available where the Hotel is a commercial accommodation facility intended as a temporary living facility. The length of time consumers stay at a hotel varies, depending on several things, including consumer interests and hotel attractiveness. Therefore, the good and bad of the hotel depends on the service provided to visitors. The role of the receptionist is necessary for the hotel to serve guests, because for guests the receptionist is the first person to contact during their stay if they need anything. This study aims to determine the role of receptionists in providing services to guests at Hotel X Belitong. In this study the method used is a qualitative method. The result in this study is that there is a standard operating procedure in carrying out services to guests so that guests feel more comfortable when receiving services. In maintaining the service, the receptionist will reconfirm whether the form of service provided is appropriate or there is still something unresolved. The form of communication seen is the Courtesy call attitude carried out after the guest enters the room for approximately 15 minutes to ensure the condition of the room is a problem or not. apply a standard model that guides in serving guests, namely the L.E.A.R.N Model.

Page 6 of 9 | Total Record : 81

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