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Jurnal Manajemen dan Teknologi
Published by STMIK Indonesia Banda Aceh
ISSN : 3047826X     EISSN : 30478251     DOI : https://doi.org/10.63447/jmt
Core Subject : Science, Education,
Decision Sciences, Operations Research & Management Other
Welcome to the Jurnal Manajemen dan Teknologi! Jurnal Manajemen dan Teknologi aims to provide a platform for the dissemination of cutting-edge research and insights at the intersection of management and technology. The journal welcomes contributions that explore the multifaceted relationship between these two domains and their impact on organizational success and competitiveness.Its scope involves various aspects, such as: Management Strategies, Technological Innovations, Product Development and Innovation Management, Supply Chain Management, Corporate Finance and Technology, Industry-specific Applications.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi
Articles 32 Documents
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Dampak Perilaku Sosial terhadap Pengambilan Keputusan Pembelian Konsumen dalam Industri Telekomunikasi Seluler: Studi Eksperimental di Era Digital dan Pengaruh Media Sosial Souisa, Novita; Sutomo
Jurnal Manajemen dan Teknologi Vol. 3 No. 1 (2026): Mei
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jmt.v3i1.1852

Abstract

Social behavior influences consumer purchase decisions, especially in the mobile telecommunications industry, which is increasingly reliant on social media. Consumers now not only depend on information from companies but also reviews, recommendations, and interactions on digital platforms. This study aims to examine how social behavior, with a focus on the influence of social media, shapes purchase decisions. Using an online survey experimental approach, participants were divided into three groups based on the information received: consumer reviews, expert reviews, and trusted friend recommendations. The results indicate that external information, whether from consumer reviews or experts, promotes faster decision-making, while recommendations from friends have a stronger influence on product choice compared to social media. Although the influence of social media is significant, personal recommendations remain stronger. In the post-purchase phase, external influences no longer alter the decisions already made. These findings provide guidance for telecommunications companies in designing more effective marketing strategies, leveraging social media and personal recommendations to influence purchase decisions.
Transformasi Menuju Industri 4.0: Perspektif Praktisi Mengenai Kebutuhan Transisi Digital dengan Penerapan Papan Visualisasi Manajemen pada Lantai Produksi Amran, Ali; Arifuddin; Asril, Akmil
Jurnal Manajemen dan Teknologi Vol. 3 No. 1 (2026): Mei
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jmt.v3i1.1854

Abstract

The development of Industry 4.0 has pushed manufacturing firms to accelerate information flow, improve decision accuracy, and reorganize communication on the shop floor. This study aims to analyze practitioners’ perspectives on the need for digital transition through the use of management visualization boards. A qualitative case study design was applied through 12 semi-structured interviews, 9 observations of production briefings, and a review of 18 supporting documents. The findings show that management visualization boards still function as the main medium of daily operational communication because they help teams review targets, discuss problems, and determine corrective actions quickly. Manual boards were considered superior for briefing flexibility, especially for marking issues, drawing arrows, and making short sketches during discussion. However, manual data updates were time-consuming, created duplicate recording, and made problem histories difficult to trace. Digital boards were seen as neater, easier to monitor, and more supportive for reading trends, but they could not fully replace manual boards because they did not yet support spontaneous discussion and not all data were automatically integrated. Practitioners mainly expected faster data updates, lower administrative burden, stored action histories, and cross-shift and cross-unit information access. These results indicate that digital transition should proceed carefully in production environments overall.
Mengoptimalkan Transformasi Digital melalui Kemampuan Organisasi, Pengembangan Kerangka Konseptual Rorlen; Ekadjaja, Margarita; Bravo, Christiandinata Tjandra
Jurnal Manajemen dan Teknologi Vol. 3 No. 1 (2026): Mei
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jmt.v3i1.1855

Abstract

Digital transformation plays a crucial role in enhancing organizational efficiency and competitiveness. This study aims to identify the capabilities required by organizations to optimize the digital transformation process and develop a practical framework based on dynamic capability mechanisms. Data collected from 150 respondents involved in digital transformation across various sectors revealed seven key themes: Strategy and Ecosystem, Innovation Thinking, Digital Transformation Technologies, Data, Operations, Organizational Design, and Digital Transformation Leadership. The findings show that the success of digitalization depends on an organization's ability to manage technology, data, innovation, and leadership that adapts to change. The developed framework can be applied by organizations to design more effective strategies, focusing on managing disruptive technologies, maximizing data utilization, and fostering leadership that supports innovation, enabling organizations to overcome challenges during the digitalization process.
Pengaruh Sumber Daya Teknologi Informasi dan Keselarasan Strategis terhadap Kinerja Organisasi: Peran Moderasi Ketidakpastian Lingkungan pada Transformasi Digital Rachmiani; Oktadinna, Nabila Kintan; Fauzan, Tribowo Rachmat
Jurnal Manajemen dan Teknologi Vol. 3 No. 1 (2026): Mei
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jmt.v3i1.1859

Abstract

Digital transformation encourages organizations to leverage information technology strategically to improve performance and operational efficiency. This study examines the impact of IT resources and strategic alignment on organizational performance, including the moderating role of environmental uncertainty. Data were collected from 90 respondents, comprising 45 IT managers and 45 executive managers from public and private sector organizations, using a 74-item questionnaire and analyzed with WarpPLS6. Results indicate that IT management and strategic alignment positively influence performance, while IT investment without effective management does not yield significant effects. Environmental uncertainty strengthens the influence of IT management and strategic alignment on performance, particularly when organizations adapt their strategies to external changes. The interaction between IT investment and management also improves performance, but its effect diminishes under high uncertainty if adaptive strategies are insufficient. These findings highlight the importance of integrating IT governance, business strategy, and adaptive responses to change in achieving superior outcomes. Balanced strategies encompassing technology investment, management, and alignment enable organizations to enhance productivity, innovation, and competitiveness sustainably.
Integrasi Perubahan Temporal dalam Bisnis Digital: Pendekatan Teori Proses dan Pemodelan Berbasis Agen dalam Era Transformasi Digital Rasyad, Rizky Zakariyya; Mawardah, Putri Nuraini
Jurnal Manajemen dan Teknologi Vol. 3 No. 1 (2026): Mei
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jmt.v3i1.1861

Abstract

The study aims to analyze temporal change in digital business through the integration of process theory and agent-based modeling. The approach is used to understand how technology adoption evolves over time through the interaction of user perception, network influence, and organizational response. The research method consists of two stages, namely process mapping and simulation of technology adoption involving 200 agents classified as innovators, early majority, and late majority. Key variables include perceived ease of use, perceived usefulness, network influence, and system usage level. Simulation results show an increase in adopters from 20 agents at T0 to 180 agents at T3, accompanied by a rise in average perceived ease of use from 3.5 to 4.5 and perceived usefulness from 3.6 to 4.6. Network effects accelerate adoption, especially after innovators establish usage legitimacy for other groups. Findings indicate that digital transformation progresses gradually and is shaped by the interaction among actors, technology, and organizational readiness. The integration of process theory and agent-based modeling supports adaptive strategy, strengthens organizational resilience, improves digital business performance, enables more effective decision-making, and sustains adoption processes within rapidly changing digital environments.
Survei Kepuasan Mahasiswa terhadap Layanan Program Studi Magister Manajemen FEB Universitas Trisakti 2024/2025 Kristian Chandra; Farah Margaretha; B. Medina Nilasari; Caroline Christy Layani
Jurnal Manajemen dan Teknologi Vol. 3 No. 2 (2026): November
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jmt.v3i2.1988

Abstract

Student satisfaction is an important indicator in evaluating the quality of higher education services because it reflects the extent to which the services provided by the study program align with student expectations. Therefore, periodic evaluation is necessary as a basis for service improvement and quality enhancement. This study aims to analyze student satisfaction with the services provided by the Master of Management Study Program, Faculty of Economics and Business, Trisakti University. The study employed a quantitative approach using a descriptive survey method. Primary data were collected through questionnaires distributed to active students who had received academic and non-academic services. Sampling was carried out using a purposive sampling technique, with 91 respondents from five study concentrations. The results show that, in general, students had a good level of satisfaction with the services provided by the study program, with an overall mean score of 3.52 on a 4-point scale. A total of 81.3% of respondents stated that they were satisfied, indicating that academic services, administration, student affairs, and facilities generally have supported the learning process. Nevertheless, several aspects still need improvement, especially the responsiveness of academic administrative services, accessibility of student activity facilities, and certain supporting facilities. This study concludes that the service quality of the Master of Management Study Program, Faculty of Economics and Business, Trisakti University, is generally in the good and satisfactory category; however, the survey results should be used continuously as a basis for service quality improvement.
Pengaruh Gaya Kepemimpinan Laissez-Faire, Lingkungan Kerja Nonfisik, dan Motivasi Kerja terhadap Kinerja Karyawan melalui Kepuasan Kerja pada PT Shield On Service (SOS) Dody Pernanda; Yunus Yunus; Rahmi Hermawati
Jurnal Manajemen dan Teknologi Vol. 3 No. 2 (2026): November
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jmt.v3i2.2025

Abstract

Employee performance is an important aspect in service companies because it is directly related to target achievement and service quality. At PT Shield On Service (SOS), the 2025 Key Performance Indicator (KPI) data show that several performance achievements remain below the 100% target, indicating the need to examine the factors influencing them. This study aims to analyze the effects of laissez-faire leadership style, non-physical work environment, and work motivation on employee performance, with job satisfaction as a mediating variable. The study uses a quantitative associative approach with 105 employees as respondents through a saturated sampling technique. Data were collected using a Likert scale questionnaire with five response options and analyzed using PLS-SEM with SmartPLS 4.1. The results show that laissez-faire leadership style has no significant effect on job satisfaction, but it has a positive and significant effect on performance. The non-physical work environment has a positive and significant effect on job satisfaction, but no direct effect on performance. Work motivation has a positive and significant effect on both job satisfaction and performance, while job satisfaction has a positive and significant effect on performance. Job satisfaction only mediates the effect of the non-physical work environment on performance. The novelty of this study lies in the simultaneous examination of these three factors and the comparison of direct and indirect paths through job satisfaction in a service company setting.
Analisis Peran On-Time Performance, Ketersediaan Sarana Krl, Dan Tingkat Keamanan Penumpang Untuk Meningkatkan Kepuasan Pelanggan Serta Dampaknya Pada Minat Menggunakan Kembali Commuter Line Jabodetabek Muhammad Husni Thamrin; Rosa Lesmana; Kasmad Kasmad
Jurnal Manajemen dan Teknologi Vol. 3 No. 2 (2026): November
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jmt.v3i2.2026

Abstract

The increasing use of the Jabodetabek Commuter Line has driven the need to improve public transportation service quality. This study aims to analyze the effects of On-Time Performance, facility availability, and passenger safety levels on customer satisfaction and intention to reuse, as well as to examine the mediating role of customer satisfaction. A quantitative approach was applied involving 400 Jabodetabek Commuter Line users selected through a purposive sampling technique. Data were analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results indicate that facility availability has a positive and significant effect on customer satisfaction (β = 0.654; p < 0.001), while On-Time Performance and passenger safety levels do not have significant effects. On-Time Performance, passenger safety levels, and customer satisfaction have positive and significant effects on intention to reuse, whereas facility availability has no direct effect. Customer satisfaction mediates the relationship between facility availability and passenger safety levels with intention to reuse, but does not mediate the effect of On-Time Performance. The findings indicate that service improvement strategies should consider the characteristics of each service attribute to enhance customer satisfaction and encourage continued service usage.
Analisis Pengaruh Kepemimpinan Transformasional, Komitmen Organisasi, dan Keterikatan Kerja terhadap Kinerja Karyawan PT Indocement Plant 11–14 dengan Iklim Organisasi sebagai Variabel Mediasi Endang Rusdiana; Hadi Supratikta; Taswanda Taryo
Jurnal Manajemen dan Teknologi Vol. 3 No. 2 (2026): November
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jmt.v3i2.2032

Abstract

This study aims to analyze the effect of transformational leadership, organizational commitment, and work engagement on employee performance at Plant 11–14 of PT Indocement Tunggal Prakarsa, with organizational climate serving as a mediating variable. Field observations indicate that employee performance has not yet been optimal, as reflected by less inspiring leadership, weak emotional commitment, and low work engagement. The study population consisted of 395 employees, with a sample of 199 respondents determined using the Slovin formula. Data were collected through questionnaires and analyzed using SEM-PLS with SmartPLS 4.1. The main findings show that transformational leadership, organizational commitment, and work engagement have a positive effect on organizational climate. Work engagement and organizational climate have a positive and significant effect on employee performance, whereas transformational leadership and organizational commitment do not have a significant direct effect. Furthermore, the mediation analysis reveals that organizational climate mediates the influence of the three independent variables on employee performance. Practical implications emphasize the importance of building a conducive organizational climate through transformational leadership, strong commitment, and optimal work engagement to improve sustainable productivity.
Pengaruh Perencanaan Karier dan Efikasi Diri terhadap Kesiapan Kerja Peserta Pelatihan Berbasis Kompetensi di BLK Komunitas Miftahul Ulum Kota Tasikmalaya Dwi Pria Ananda; Suci Putri Lestari; Nita Fauziah Oktaviani
Jurnal Manajemen dan Teknologi Vol. 3 No. 2 (2026): November
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jmt.v3i2.2039

Abstract

This study aims to analyze the effects of career planning and self-efficacy on the work readiness of participants in Competency-Based Training (CBT) at the Miftahul Ulum Community Vocational Training Center (BLK) in Tasikmalaya City. The study employed a quantitative approach with descriptive and verification methods, using a census technique involving 60 participants. Data were collected through a Likert-scale questionnaire and analyzed using multiple linear regression with the assistance of SPSS version 31 at a 5% significance level. The results indicate that career planning and self-efficacy simultaneously have a positive and significant effect on work readiness. Partially, both variables also have positive and significant effects on work readiness, with self-efficacy showing a relatively stronger effect. The model yielded an R value of 0.703 and an R² value of 0.494, indicating that 49.4% of the variation in work readiness can be explained by career planning and self-efficacy, while the remaining 50.6% is explained by other factors outside the model. The findings indicate the importance of integrating technical competency development, career planning, and self-efficacy enhancement in the implementation of vocational training programs.

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